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Evaluation of Maturity Level and Recommendations for Improvement of Software Testing Process Based on Test Maturity Model Integration (TMMi): A Case Study Prastiti, Rizdiani Tri; Hidayanto, Achmad Nizar
Jurnal Komtika (Komputasi dan Informatika) Vol 7 No 2 (2023)
Publisher : Universitas Muhammadiyah Magelang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31603/komtika.v7i2.9628

Abstract

XYZ company as one of the companies that provides Over-The-Top (OTT) services has problems related to defects that pass into the production environment caused by an ineffective testing process. This has an impact on user satisfaction as indicated by various user complaints when using the application. It is necessary to evaluate the maturity level which shows the ability to perform software testing and what recommendations can be given to improve the software testing process. Test Maturity Model Integration (TMMi) as a model for improving the software testing process has been widely known to improve the testing process and positively impact product quality. XYZ company, which is looking to improve its software testing process, uses the TMMi model as a reference to determine the maturity level of the testing process and provide best practices for the testing process. The assessment was conducted using the TMMi Assessment Method Application Requirement (TAMAR) and information was collected using the Delphi method. The assessment is carried out in the process area at the maturity level of level 2 and produces a rating value of P (Partially Achieved) so that the maturity level of the XYZ company software testing process is level 1 (Initial). Recommendations are prepared based on specific practices in the Test Planning and Test Environment process areas that still have weaknesses that must be improved to reach maturity level 2 (Managed). The process of preparing recommendations is assisted by the Deming cycle which is then validated with stakeholders whether these recommendations can be implemented according to the needs of XYZ company to improve the testing process.
Co-Authors . Herianto . Herianto . Herianto . Herianto Ade Irma Suryani Adhiawan Soegiharto Agri Fina Agung Terminanto Ahmadin, Yudhiansyah Ajie Tri Hutama Alfiany, Noverina Aniati Murni Arymurthy Anita Muliawati Antia Antia Ardiati Utami Sarjono Asymala, Asymala Permata Sari Atalya Yoseba S. Ayuning Budi, Nur Fitriah Azainil Azainil Barus, Okky Beny Maulana Achsan Bob Hardian Syahbuddin Cahyaningtyas, Astri Canrakerta Canrakerta Canrakerta, Canrakerta Debi Setiawan, Debi Devi Fitrianah Dewi Puspa Dewi Puspasari Dian Setia Hartana Dian Setia Hartana Dian Setia Hartana Diane Fitria Dwiza Riana Dyna Marissa Khairina Ejo Imandeka Fahmi, Rizki Ali Fajar Budi Utomo Fakhri Mubarak, Muhammad Fatimah Azzahro Febiani, Dyah Ayu Fitri, Imelda Friendly Nur Shakti Gusmao, Mazarino Neil Araujo Pires Leite Handayani, Putu Wuri Handini Mekkawati Hanny Handiyani Hapsari, Ika Chandra Hartana, Dian Setia Henki Bayu Seta Hisyam Fahmi Hohashi, Naohiro I Gusti Ngurah Adi Wicaksana Ihsan Lutfi Ika Chandra Hapsari Ika Chandra Hapsari Ika Chandra Hapsari Ika Chandra Hapsari Ika Chandra Hapsari Ika Chandra Hapsari Imairi Eitiveni Indra Budi Irfandi, Zikri Isal, Yugo Kartono J.W. Saputro J.W. Saputro J.W. Saputro Jwalita Galuh Garini Kamrozi Kemas Khaidar Ali Indrakusuma Kenedi Binowo Kongkiti Phusavat Kongkiti Phusavat Kongkiti Phusavat Krishna Yudhakusuma P.M. Lasiyanto Putro, Pamuji M. Aulia Hafidh Maemonah, Maemonah Mahmud, Mufti Mediati, Ati Surya Mediawati, Ati Surya Meganingrum Arista Jiwanggi Meganingrum Arista Jiwanggi Meganingrum Arista Jiwanggi Meganingrum Arista Jiwanggi Mohammed Al Kwarizmi Dwi Anggara Muh. Alviazra Virgananda Muhamad Ikbal Muhamad Raihan Fikriansyah Muhammad Daril Nofriansyah Muhammad Imam Santosa Muhammad Labib Jundillah Muhammad Rizky Anditama Muhammad Rizky Anditama Mutia Maulida Nazar, Rizal Mochamad Ni Wayan Trisnawaty Nilamsari Putri Utami Ninda Lutfiani Noratama Putri, Ramalia Noverina Alfiany Nugroho, Widijanto Satyo Nugroho, Widijanto Satyo Nur Fitriah Ayuning Budi Nur Fitriah Ayuning Budi Oktavio, Reihan Putra Pamuji Lasiyanto Putro Panca O. Hadi Putra Pang Ning-Tan Pangesti, Dyah Pertiwi, Ratih Putri Prasetya, Roliand Prastiti, Rizdiani Tri Purwandari, Betty Putro, Prasetyo Adi Wibowo Qorib Munajat Qurotul Aini R. Yugo Kartono Isal Rahmad Mulyadi Rahmad Mulyadi, Rahmad Ramadiani - Rania Azzahra Rayhan Anandya Rizha Febriyanti Rizki Tri Prasetio Robby Hermansyah Rosa Nur Rizky FT Rr Tutik Sri Hariyati Ryan Randy Suryono Samik-Ibrahim, Rahmat Mustafa Saputro, J.W. Sartika Djamaluddin, Sartika Septian Bagus Wibisono Septian Bagus Wibisono Setiawati, Deni Setyowati , Setyowati Setyowati Setyowati Setyowati Setyowati Sherah Kurnia Sihotang, Jhon Rafles Sita Wardhani Solontio, Chris Suryana Setiawan Suryana Setiawan Syafiq Abdillah U. Syafira, Adinda Rizkita Syahrul Alam Suriazdin Syahrul Tuba Theresiawati Untung Rahardja Wachid Yoga Afrida Wahyu Catur Wibowo Widijanto Satyo Nugroho Wisnubroto, Agus Sigit Yova Ruldeviyani Yuda Irawan Yudhiansyah Ahmadin Yudhiansyah Ahmadin Yudhiansyah Ahmadin Yudhianto, Riswan Haryo Yudi Ramdhani Zikri Irfandi