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Analisis Aspect-Based Sentiment Opini Mahasiswa Terhadap Saran Evaluasi Kinerja Dosen Menggunakan k-Nearest Neighbor Nasita Ratih Damayanti; Fitra Abdurrachman Bachtiar; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 13 (2020): Publikasi Khusus Tahun 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Artikel dipublikasikan di JTIIK
Perbaikan Proses Bisnis Layanan Perkreditan Menggunakan Metode Business Process Improvement (BPI) Dengan Metode Failure Mode and Effect Analysis (FMEA) Pada PT.BPR Bina Reksa Karyaartha Pare Inka Setya Anggraini; Yusi Tyroni Mursityo; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 9 (2020): September 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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BPR Bina Reksa Karyaartha is a company engaged in several financial services, such as credit services. In the credit service there are business functions, i.e providing credit to customers, serving credit payments, and credit reporting. Problems that can interfere the performance of ongoing business processes in this case are errors in filling the application form, Account Officers have difficulty contacting customers to determine the credit agreement schedule, and errors entering customer data, credit data and collateral data on the PGBS application. In addition, customers are late paying, collectors find it difficult to do billing with customers, and errors in making SLIK reports. The stage of this research is to identify business processes by conducting interviews and observations, then modeling business processes using Business Process Models and Notation (BPMN) with the Bizagi Modeler application, conducting analysis and evaluation using the Failure Mode and Effect Analysis (FMEA) method to find out the highest potential problem. Furthermore, improvements to business process recommendations are made using the Business Process Improvement (BPI) method with the help of streamlining tools and simulation of current business processes (as is) and recommendations (to be) on all business processes. An increase in time analysis reached 9.24%. If a business process recommendation is implemented, it will minimize some problems mentioned above also improve the quality of employee performance and collaboration with customers.
Evaluasi Proses Bisnis Fitur Skripsi Pada FILKOM Apps Menggunakan Metode Failure Mode And Effects Analisys (FMEA) Faqih Hidayatur Rahman; Nanang Yudi Setiawan; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 9 (2020): September 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Thesis feature at FILKOM Apps is a feature to help FILKOM academic community to do thesis exercising. Base on observation on document study we got many problems to resolve business process thesis feature, so It need more time to resolve every process. The activities are verification of study program academic, verification of thesis supervisor and publishing of letter of assignment. These problems can make some interruption of business process and delay the student to finished their thesis. We need an evaluation at business process of thesis feature. First step in this research is identification of business process and modelling of business process with process mining. Modelling of process business base from event log with Disco and ProM 6 so we get modelling in petri net. While process model based from Standard Operational Procedure (SOP) modelled with Yet Another Workflow Language (YAWL) in petri net format to check the suitability of business process model. Next step, we evaluate the business process using Failure Mode and Effect Analysis (FMEA). The final result of FMEA will be a Risk Priority Number (RPN). To get the RPN result, we do some evaluation at failure level, event level and detected level. Result of every level we got from statistic of discovery result, exploration of event log, and interview. RPN result the we got from multiple of 3 level. The result of evaluation of FMEA that RPN higher result at chief of study program delay to determine the second thesis supervisor, the exercise of P0 that can't do at the same time with both thesis supervisor, student can't meet in time to get P1 progress, and delay of exercise results seminar.
Analisis dan Perancangan Sistem Informasi Permintaan Pengadaan Perangkat dan Layanan IT (Studi pada Departemen IT PT Eratex Djaja Tbk Probolinggo) Hetty Mukammilah; Yusi Tyroni Mursityo; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 10 (2020): Oktober 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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PT Eratex Djaja Tbk is a garment factory that located in Probolinggo. The main operation for the factory is apparel manufacturing and finishing. IT department is an unit that provides tech support services such as configuration, utilization, dan problem solving concerning IT problems in the factory. The Applicant of the request for IT services must fil out a request form that provided by IT Department before IT Department could carry out the service request. Periodically, IT Department must go through the request forms one by one in order to make summary report of their work of a certain period of time. That work requires a long time and there is also risk of missing the request form before being archived. Based on the problems mentioned, this study conducted information system analysis dan design on web-based service request form and management of request of IT service. Rational Unified Process (RUP) used as a method to carry out the system design process. The system design process was conducted using the Object-Oriented Analysis and Design (OOAD) approach and Unified Modeling Language (UML). The system design that have been built evaluated using Requirement Consistency Analysis (RCA) and Cognitive Walkthrough (CW) evaluation method. The RCA evaluation result shows that the assessment results is 100% which means the relation of the design and all elements of the system requirement from the four layers frameworks have been consistent. The result of CW evaluation performed by the Supervisor and the Staff of IT Department shows that all the features of the system is fully in line with their expectations.
Evaluasi Proses Bisnis Sistem Informasi Kebutuhan Pelatihan (SIBULAT) Badan Pengembangan Dan Pemberdayaan Sumber Daya Manusia Kesehatan (BPPSDMK) Dengan Menerapkan Process Mining Dan Quality Evaluation Framework (QEF) Muhamad Fauziawan Agung Rewanda; Nanang Yudi Setiawan; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 10 (2020): Oktober 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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BPPSDMK is one of the departments within the auspices of the Ministry of Health of the Republic of Indonesia and in the execution of its duties, the responsible accountable directly to the Minister of Health. BPPSDMK have a responsibility in developing and empowerment of existing human resources in the ministry of health. BPPSDMK has had 21 applications one is Information Systems Training Needs (SIBULAT). At this time, in SIBULAT yet there is a Standard OperationaI Procedure (SOP) written so that the evaluation of the performance of the system can be more difficult to do and causes the plot to be irregular according to the schedule and can change at any time.. By therefore, therefore, research needs to be done with how to identify the business processes contained in the BPPSDMK, create a business process model and conduct an evaluation of the business process SIBULAT in order to facilitate the evaluation process and in the future SIBULAT have better business processes as well as efficient. Interview Data and eventlog is used in the evaluation process as a source of data, then the data will be processed using the methods of process mining and proceed with the analysis using the tool help Disco and ProM 6 Tools. After that, the method of Quality Evaluation Framework (QEF) is used to perform a follow-up evaluation. In this method the comparison is done between the target value with the value from the results of the interview as well as the value of the eventlog. 7 quality factor obtained from the output evaIuasi that has been done, with the results of the calculations show that there are 4 quality factor that is not in accordance with the target which means that the processing time recorded in the eventlog exceed predetermined targets.
Analisis Pola Aktivitas Mahasiswa Lulus Tepat Waktu bebasis Data Mining dan Process Mining (Studi Kasus Program Studi Sistem Informasi Fakultas Ilmu Komputer Universitas Brawijaya) Hafizh Yuwan Fauzan; Nanang Yudi Setiawan; Ahmad Afif Supianto
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 11 (2020): November 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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One of many problems at Information System at Faculty of Computer Science Universitas Brawijaya is that there is some undergraduate who have not graduated even though they have passed 8th semester. This can affect the accreditation assessment, because if students drop out due to reaching the semester limit then it will affect the accreditation assessment. For this very reason, initial steps are needed that can make students graduate on time. The solution offered in this study is to create a cluster, based on academic attributes. After that, Process Mining is performed in each cluster so that information and relationships that cannot obtained in the data. This research will use K-Means ++ algorithm for Data Mining and Fuzzy Miner algorithm for Process Mining. The results of the clustering process are four clusters obtained with their respective characteristics, and also for each of these clusters can be seen statistical information and models process of the thesis.
Evaluasi dan Perbaikan Proses Bisnis Menggunakan Business Process Improvement (BPI) pada Pelayanan Pencatatan Sipil (Studi Kasus: Dispendukcapil Kabupaten Blitar) Putera Iga Arrahma; Ismiarta Aknuranda; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 11 (2020): November 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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The Office of Population and Civil Registration (Dispendukcapil) of Blitar Regency has public services in making civil registration documents. However, in practice there is security and efficiency in the business process. The applicant took too long in line and failed the trial from the early stages, so it took days for birth, death, marriage and divorce certificates to be produced. Then, in face-to-face submission of files, file damage often occurs in the service of making marriage and divorce certificates. Therefore, evaluate and improve existing business processes. Dispendukcapil hopes that researchers can provide improvements to the business process to improve the quality of its services. Business processes are analyzed using value chain analysis and vertical abstraction. The results of business process modeling in use today will determine which business processes are feasible to be evaluated using a criterion testing matrix. After the business process is selected, the problems found will be identified and their added value is identified using one of the tools in the BPI, namely added value assessment. The results of the evaluation and value added assessment were analyzed using the ESIA technique. The ESIA technique is used for corrections to activities that use system files and cutting activities such as counseling on marriage and divorce counseling. Recommendations for business improvements are compiled based on the results of analysis using the ESIA and modeled using BPMN. The simulation results on the business process model show a faster duration of the completed business design with the current business process duration. The largest reduction in duration occurred in services for making marriage certificates and the least amount of time was reduced for services for making divorce certificates. Divorce certificate making services have a faster simulation duration proportion of 55.9% and marriage certificate making services by 38.09%.
Pengembangan Sistem Informasi Kepegawaian Berbasis Website Dengan Menggunakan Metode Prototype (Studi Kasus : PT. Paramarta Development Malang, Jawa Timur) Devi Septiani; Djoko Pramono; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 12 (2020): Desember 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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In this era of rapid technological development, information needs have become a necessity that must be conveyed quickly and easily. As one example, namely Paramarta Development, this private-owned company located in Malang and its surroundings, the company provides the sale and purchase of houses located in Malang City. This company has several business process activities, one of which is the employee business process activities. The business process that has been carried out is quite complicated, confusing, and does not yet have an application to support existing employee business process activities. After the researcher conducted an interview with the owner of the company, the researcher found several problems. The first is absence, the attendance is still using a checklist or direct signature, the second is the recruitment, for this problem the company still uses a brochure when a recruitment is being held, the third is an employee salary slip, for this problem it takes a long time. From the existing problems, researchers can draw conclusions, namely the need for a system. Researchers will carry out several development activities including: Designing an personnel information system based on the results of analysis and users, modeling object interactions into sequence diagrams, carrying out object models described in class diagrams, tables containing data storage, several interface designs, and some algorithm design. This staffing information system is a website-based information system and has several features including: login feature, can access employee data, add employees, add recruitment, employee salaries, employee absences, employee status, and performance results, for test results that have been conducted by researchers declared valid. Keywords: Paramarta Development, Application, Validate, Website, Personnel Information System.
Evaluasi Proses Bisnis Menggunakan Metode Quality Evaluation Framework (QEF) (Studi Pada Bagian E-Government Dinas Komunikasi dan Informatika Kabupaten Gresik) Fajar Ubaidillah Ahmad; Buce Trias Hanggara; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 1 (2021): Januari 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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The Communication and Informatics Office of Gresik Regency is the office of the communication and informatics office of Gresik Regency, East Java province. The Office of Communication and Information of Gresik Regency has the task of organizing government affairs in the field of communication and informatics for the Gresik Regency area, East Java. The business process at the Gresik regency communication and information office is supported by a Standard Operating Procedure (SOP) which must be carried out by certain parties from beginning to end relating to existing work programs. There is a business process at the Gresik Regency Communication and Information Office that has not been going well. In the task "Development and Development of E-Government Applications and Data" which is carried out from the beginning to the end of the limit in a long time, namely for more than ten days. Whereas in the SOP document the process should be shorter, that is, within seven days. The process is not subject to this fee beyond the time specified in the SOP document, so it can hinder other processes that are mutually sustainable. The evaluation process must be carried out using the Quality Evaluation Framework (QEF) and Root Cause Analysis methods. The first step is to identify business processes with problems, then model the business processes using the Business Process Model and Notation (BPMN). Next, determine the quality factor along with the calculation target and perform calculations according to the equation in the QEF method. Then perform the ability on quality factors that are not in accordance with the company's targets. After that, analysis is carried out using Root Cause Analysis in order to find out the root of the problems that occur in the business process.
Pemodelan dan Rekomendasi Perbaikan Proses Bisnis Divisi Akademik Menggunakan Metode Business Process Improvement (BPI) (Studi Pada: Bina Avia Persada Malang) Dio Rahmat Putra; Aditya Rachmadi; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 1 (2021): Januari 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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The academic division is the main service in training supporting at Bina Avia Persada Malang. Bina Avia Persada Malang is an educational and training institution that prepares human resources who are ready to work for flight attendants, ground handling and ticket reservation. In running a business process, there are often obstacles that cause business process services to be not optimal. So it is necessary to do analysis and modeling business process in order to find recommendations for business processes improvement that can improve business process services to be more effective and efficient. In the analysis and evaluation of business processes carried out using the following methods: Failure Mode and Effect Analysis (FMEA) to identify and prevent problems. This method is used to find problems that occured, potential problems and problem effects by using 3 parameters, that is severity level, occurrence level and detection level. Meanwhile, the method used in this business process improvement is BPI approach. This method serves to facilitate researchers in identifying, modeling and making improvements to academic service objects. So that the use of this method can determine the improvement of business processes by trimming unnecessary services and maximizing the use of assets of Bina Avia Persada Malang.
Co-Authors Achmad Nofandi Ade Ayu Puspitasari Adeyaksa Galuh Waluyo Adha Apriliosusworo Adhitira Febrieztha Ramadhan Adilla Widyandhana Nuriman Aditya Rachmadi Adityo Dwirahmawan Agustinus Ryan Wicaksono Ahmad Afif Supianto Ain Nur Anisa Akbar Ilham Aldhila Meykasari Alya Paramitha Ayuningsih Amanda Puti Wibawa Ananda Risqi Amalia Andhika Akbar Saputra Andhika Mifta Alauddin Andi Reza` Perdanakusuma Anggara Cahya Nugraha Anggie Tamara Blanzesky Annisa Arifa Sesyazhade Apriyanti Apriyanti Arieftia Wicaksono Aulia Dwi Fitriani Ayu Pramadita Dewi Azhari Arsyad Azri Putri Rahmatika Bayu Rahayudi Bella Karina Sari Buce Trias Hanggara Budi Santoso Cahyaningtyas Sekar Wahyuni Carellia An-nisa Monik Citra Hemas Jati Inayu Claudio Canigia Guntara Daniel Austin Dominicus Deafinansia Nurido Andiyani Dedi Romario Desy Miladiana Devi Septiani Devita Widyasari Diah Priharsari Dian Eka Ratnawati Dicky Ilham Mualfi Dimas Hariyanto Sudarpi Dimounitif Nelaspaba Dinar Indah Dwi Utami Dinda Agnes Putri Dinda Ayu Rudyana Putri Dio Hilmi Habibi Dio Rahmat Putra Djoko Pramono Djoko Purnomo Dorothy Gabriel Sihombing Dwi Asri Nuryulianti Dwija Wisnu Brata Dzurriyatul Iflahah Ellen Yanuarti Erni Dwi Hartini Erzhal Risan Wikata Fajar Ubaidillah Ahmad Faqih Hidayatur Rahman Faris Wibowo Putro Farisa Aidilla Alfas Fawwaz Roja Mahardika Febiko Ramadina Febrian Pandu Widhianto Fitra A. Bachtiar Fitra Abdurrachmad Bachtiar Fitra Abdurrachman Bachtiar Frydo Tio Fernando Hafizh Yuwan Fauzan Hamim Nizar Yudistira Hanifah Muslimah Az-Zahra Haris Surya Wijayanto Harisul Ikrom Amin Heraspati Yudha Pratama Herman Tolle Hetty Mukammilah Higam Saiful Sadzali Hilmi Rezkian Aziz Dama Hilwa Aminatus Sholihah Ibnu Irawan Pratama Iffa Aulia Ulwani Ihza Razan Alghifari Ilma Bunga Sahara Imam Setyo Wibowo Indra Fahrizal Inggrid E. A. Siahaan Inka Setya Anggraini Intan Rumaysha Intan Sartika Eris Maghfiroh Iqbal Taufiq Ahmad Nur Ismiarta Aknuranda Istania Salma Jesy Thesalonica Mononimbar Juara Hutagalung Kartika Utami Kelvin Yabes Sitompul Kevin Gusti Farras Fari' Utomo M. Iqbal Farras Pratama Mega Isma Juwita Merlien Yuliana Permatasari Moch. Rosul Zein Mochamad Chandra Saputra Mohammad Malik Abdul Azis Muhamad Fauziawan Agung Rewanda Muhammad Aswin Muhammad Averous Mahdafikiyah Muhammad Ferdyandi Muhammad Hanif Hasanain Muhammad Ibrahim Al Ghazi Saragi Muhammad Indra Firdaus Muhammad Iqbal Muhammad Rasyad Fauzan Muhammad Rayhan Ravandika Muhammad Rizqi Ramadhan Muhammad Taufik Dharmawan Muhammad Tri Hermawan Mumtazah Rizti Arini Nabilah Iftah Nella Nadhif Mahendra Putra Nafiani Nafiani Nanda Petty Wahyuningtyas Nashihul Ibad Al Amin Nasita Ratih Damayanti Nazva Abiya Niken Hendrakusma Wardani Niken Hendrakusma Wardani Nourman Hajar Novira Azpiranda Nur Fatimah Nur Laita Rizki Amalia Prakoso Adi Bagaskara Prasetyo Iman Nugroho Priyambadha, Bayu Putera Iga Arrahma Putri Puspitasari Raditya Rizky Putra Rafi Audian Retno Indah Rokhmawati Rista Yasin Lamohammad Hende Rizal Halim Adirasyid Rois Yanuar Rahman Wahyudi Rokhmah Vira Santi Ryan Dwi Pambudi Salsabilla Syafta Sandrian Yulian Firmansyah Noorihsan Sarah Anggina Satrio Agung Wicaksono Satrio Arif Budiman Satrio Dwiartono Satrio Hadi Wijoyo Sheila Maulidia Sholachuddin Al Ayubi Syifa Basyasyah Bysi Theresia Emiliana Boleng Tirta Saraswati Tito Rhenaldi Priono Topan Prakoso Tri Afirianto Tri Susanto Victor Axelius Kristianto Siren Welly Purnomo Whita Parasati Wildan Arrizal Wahyu Sutomo Wildan Dery Rahadi Wira Kumara Wiratama Ahsani Taqwim Yoga Tika Pratama Yusi Tyroni Yusi Tyroni Mursityo Zaenal Kurniawan Zulfiar Ryanda Putra