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Optimalisasi Pengelolaan SDM UMKM Kuliner Melalui Implementasi Sistem Penjadwalan Kerja dan SOP Pada Ayam Goreng Pak Memed Jefri, Jefri Bagus Saputra; Butar Butar, Septama Pamuncak Butar Butar; Purwatiningsih, Aris Puji Purwatiningsih; Febriana, Artha Febriana; Hertiana Ikasari
Asthadarma : Jurnal Pengabdian Kepada Masyarakat Vol. 7 No. 1 (2026): Maret
Publisher : Universitas Merdeka Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55173/asthadarma.v7i1.68

Abstract

Micro, Small, and Medium Enterprises (MSMEs) in the culinary sector contribute significantly to the Indonesian economy, but still face obstacles in human resource management, particularly in terms of work scheduling and the absence of written Standard Operating Procedures (SOPs). This community service activity focuses on optimizing HR management at Pak Memed's Fried Chicken MSME through the implementation of a structured shift work scheduling system and the development of systematic operational SOPs. The implementation method uses the Waterfall model, which includes Planning, Modeling, Implementation, Testing, and Evaluation. This approach allows the management system implementation process to run in a gradual, measurable, and participatory manner with partners. The results of the activity show an increase in employee understanding and ability to implement work schedules and SOPs, which has an impact on increasing operational efficiency, work discipline, and reducing turnover rates. In addition, the implementation of this management system strengthens the internal work structure, facilitates task distribution, and maintains consistent service quality. Recommendations for development include conducting regular evaluations and advanced training to ensure the continued implementation of SOPs and work systems. Overall, this activity has made a real contribution to the application of science and technology in improving the management of culinary MSME human resources, enabling businesses to develop more efficiently, productively, and competitively
The Mediation Role of Job Satisfaction in the Relationship between Career Development and Work Stress on Employee Loyalty: Case Study at BPR Agung Sejahtera Wahyu Arif Hardianto; Hertiana Ikasari
Proceeding of the International Conference on Management, Entrepreneurship, and Business Vol. 2 No. 2 (2025): Proceeding of the International Conference on Management, Entrepreneurship, and
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/icmeb.v2i2.335

Abstract

This study aims to analyze and test the mediating role of job satisfaction in the relationship between career development and job stress on employee loyalty at BPR Agung Sejahtera. This study used a quantitative methodology to collect primary data from 90 employees of BPR Agung Sejahtera through questionnaires. Partial Least Squares (PLS) with Structural Equation Modeling (SEM) was used to test the relationship between latent variables. Data testing included validity, reliability, bootstrapping , Adjusted R-Square, Path Coefficient, and Specific Indirect Effects . The results showed that career development had a positive and significant effect on job satisfaction. Conversely, job stress was found to have a negative and significant effect on job satisfaction. Career development also had a positive and significant effect on employee loyalty. Job stress had a negative and significant effect on employee loyalty. Job satisfaction had a positive and significant effect on employee loyalty. However, the mediating role of job satisfaction in the relationship between career development and job stress on employee loyalty proved to be insignificant. This finding indicates that employee loyalty is more influenced by good career development and low levels of job stress than the mediating role of job satisfaction. Overall, these findings conclude that managing career development and work stress through job satisfaction is crucial for increasing employee loyalty. It is hoped that these research findings will help BPR Agung Sejahtera's management better manage its human resources to achieve the company's goals.
Dynamic Competitiveness of Indonesian Commodities in Major Export Destination Hertiana Ikasari
Jurnal Ekonomi dan Studi Pembangunan Vol 16, No 1 (2024)
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um002v16i12024p001

Abstract

This study aims to analyze the export competitiveness and market position of the agricultural, manufacturing, and mining sectors in 10 main export destination countries (China, the United States, Japan, India, Singapore, Malaysia, South Korea, Thailand, the Netherlands, and the Philippines). This study uses secondary data sourced from UN COMTRADE for the period of 2013 – 2018. The data is categorized using a 2-digit Harmonized System (HS) classification. This study uses Revealed Comparative Advantage (RCA) and Export Product Dynamics (EPD) analysis tools. The RCA estimation results show the export competitiveness of Indonesia’s agricultural, industrial, and mining products is still weak and strong in several major export destination countries. Meanwhile, the EPD estimation shows the Indonesia’s exports of agricultural, industry, and mining commodities mostly got rising star positions in some countries but losing opportunity positions in some other countries. The following suggestions proposed are based on the research. In general, the implications of policy to improve the competitiveness of export products in the manufacturing, agriculture, and mining industries are infrastructure improvement, expansion of the export market, improvement in the quality of human resources, and employment, increasing access to finance, increasing the quality and quantity of production in processing, agriculture and mining industries, and maintaining political
Strategies to Improve the Attractiveness of Sam Poo Kong Temple As Cultural Tourism Site of Semarang City, Central Java, Indonesia Ikasari, Hertiana
Journal of Indonesian Tourism and Development Studies Vol. 9 No. 1 (2021)
Publisher : Graduate School, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jitode.2021.009.01.01

Abstract

Culture plays a significant role in tourism. Indonesian tourism sets its regional cultures as one of its products' mainstays. The development of cultural tourism is one of the focuses in national tourism policy. Sam Poo Kong Temple is one of the popular cultural tourism destinations in Semarang city. Besides the many benefits of the existence of Sam Poo Kong temple, there are also some problems with the presence of some tourist complaints. These complaints indicate that there is tourists' dissatisfaction with Sam Poo Kong temple. When tourists' satisfaction is not highly concerned, it will reduce the attractiveness of Sam Poo Kong Temple. This study aims to analyze the strategy to improve the attractiveness of Sam Poo Kong Temple as a cultural tourism object in Semarang city. The respondents in this study are domestic tourists. The data will be collected by using a questionnaire. This research was analyzed using Importance-Performance Analysis (IPA). The results obtained show that the first performance priority to be improved is information attributes about the events held in Sam Poo Kong Temple through printed, electronic and social media and employee service quality attributes. This study suggested that, first, it needs to conduct various promotion forms of Sam Poo Kong Temple to improve the performance of attributes whose high priority. One of the easiest and the most inexpensive promotions is through social media. Second, it is necessary to improve the quality of human resources through both formal and informal training and HR development. Keywords: Cultural tourism strategy, importance-performance analysis, Sam Poo Kong Temple, tourism attractiveness, tourist satisfaction.
Peran Harga dan Promosi Sosial Media terhadap Keputusan Penggunaan melalui Kepercayaan Bajaj MaxRide Kota Semarang Windari Ayuningthyas, Siska; Aqmala, Diana; Wismantoro, Yohan; Ikasari, Hertiana
Jurnal Economic Resource Vol. 9 No. 2 (2026): April - September
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v9i2.2419

Abstract

Riset ini mengeksplorasi peran harga dan promosi media sosial terhadap keputusan penggunaan layanan Bajaj MaxRide dengan kepercayaan sebagai variabel mediasi. Data dikumpulkan melalui kuesioner purposive sampling dari 100 responden dan dianalisis menggunakan PLS-SEM di SmartPLS 4.0. Hasil riset mengindikasikan bahwa harga dan promosi media sosial berpengaruh positif terhadap kepercayaan, namun tidak langsung memengaruhi keputusan penggunaan. Kepercayaan terbukti memediasi hubungan tersebut secara signifikan, menegaskan peran pentingnya dalam mendorong pelanggan menggunakan layanan Bajaj MaxRide.
Kesejahteraan Karyawan Generasi Z di Era Digital: Peran Strategis Dukungan Sosial Nita Findias; Nanda Adhi Purusa; Hertiana Ikasari; Febrianur Ibnu Fitroh Sukono Putra
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 6 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i6.12000

Abstract

This study aims to examine the impact of work-life balance, job autonomy, effective communication, and social support on employee well-being among Generation Z workers employed at digital agencies in Semarang City. The research background stems from the high workload in the digital creative industry, which can affect the psychological and emotional state of young employees. A quantitative approach is employed via survey method, with data collection conducted through questionnaires distributed to selected respondents based on specific criteria. The sample was determined using purposive sampling technique, yielding 123 respondents qualified for analysis. Data analysis was performed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) to test the interrelationships among the research variables. The analysis findings reveal that all independent variables—namely work-life balance, job autonomy, effective communication, and social support—exert a positive and significant influence on employee well-being. Among these, social support emerges as the most dominant factor, underscoring the vital role of support from supervisors and colleagues in enhancing the well-being of Generation Z workers. These results also indicate that adequate provision of work resources can sustain and boost employee well-being even amid intense job demands, while offering practical implications for digital agency management and a foundation for future studies.
Peran Perceived Workplace Support dalam Pengaruh Work Motivation dan Self-efficacy terhadap Kinerja (Studi pada Pekerja Mahasiswa Paruh Waktu di Kota Semarang) Nadhifa Khairunnisa Qatrunnada; Sih Darmi Astuti; Hertiana Ikasari; Masitha Fahmi Wardhani
Paradoks : Jurnal Ilmu Ekonomi Vol. 9 No. 3 (2026): Mei - Juli
Publisher : Fakultas Ekonomi, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/paradoks.v9i3.2457

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh work motivation dan self-efficacy terhadap kinerja mahasiswa pekerja paruh waktu di Kota Semarang dengan perceived workplace support sebagai variabel mediasi. Fenomena meningkatnya mahasiswa yang bekerja paruh waktu menunjukkan adanya perubahan pola aktivitas mahasiswa yang tidak hanya fokus akademik, tetapi juga dalam dunia kerja. Kondisi tersebut menimbulkan tantangan dalam mempertahankan kualitas, kuantitas, dan ketepatan waktu kinerja. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei kuesioner kepada mahasiswa aktif yang bekerja paruh waktu di Kota Semarang. Teknik pengambilan sampel menggunakan purposive sampling dengan jumlah sampel sebanyak 101 responden. Analisis data dilakukan menggunakan Structural Equation Modeling-Partial Least Squares (SEM-PLS) melalui SmartPLS 4. Hasil penelitian menunjukkan bahwa work motivation berpengaruh positif dan signifikan terhadap perceived workplace support dan kinerja. Self-efficacy juga terbukti berpengaruh positif dan signifikan terhadap perceived workplace support dan kinerja. Selain itu, perceived workplace support berpengaruh positif dan signifikan terhadap kinerja. Hasil uji mediasi menunjukkan bahwa perceived workplace support mampu memediasi pengaruh work motivation dan self-efficacy terhadap kinerja mahasiswa pekerja paruh waktu. Temuan penelitian ini memperkuat teori Input-Environment-Outcome (IEO) yang menjelaskan bahwa faktor internal individu dan dukungan lingkungan kerja secara simultan berperan dalam membentuk outcome berupa kinerja. Penelitian ini diharapkan dapat menjadi bahan pertimbangan bagi organisasi maupun institusi pendidikan dalam menciptakan lingkungan kerja yang mendukung mahasiswa pekerja paruh waktu.
PERAN FLEXIBLE WORKING ARRANGEMENT DAN WORK LIFE BALANCE DALAM MEMITIGASI STRES KERJA PADA MAHASISWA YANG MERANGKAP SEBAGAI PENGEMUDI PENGANTAR MAKANAN ONLINE SHOPEEFOOD Farlin Nabila Mawarni; Usman Usman; Hertiana Ikasari; Mila Sartika
Journal of Economic, Bussines and Accounting (COSTING) Vol. 9 No. 3 (2026): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/xeht1h71

Abstract

Penelitian ini mengkaji bagaimana Flexible Working Arrangement dan Work Life Balance berkontribusi memitigasi stres kerja, serta implikasinya terhadap kinerja mahasiswa yang bekerja sebagai pengemudi ShopeeFood. Desain kuantitatif diterapkan dengan mendistribusikan kuesioner kepada 100 pengemudi mahasiswa di Kota Semarang dan dipilih melalui teknik purposive sampling. Data yang dikumpulkan diolah melalui Structural Equation Modeling berbasis Partial Least Squares (SEM-PLS) dengan SmartPLS. Hasilnya mengindikasikan bahwa baik Flexible Working Arrangement maupun Work Life Balance secara signifikan memitigasi stres kerja. Selain itu, stres kerja memiliki dampak negatif yang signifikan terhadap kinerja. Namun, analisis mediasi menunjukkan bahwa stres kerja tidak mampu memediasi pengaruh Flexible Working Arrangement terhadap kinerja, sedangkan pada hubungan Work Life Balance terhadap kinerja, stres kerja berperan sebagai variabel mediasi.
Peran Self-efficacy dan Internship Experience terhadap Job Readiness melalui Work Interest pada Mahasiswa Tingkat Akhir Anggraini Putri Widyastuti; Hertiana Ikasari; Diana Aqmala; Awanis Linati Haziroh
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 6 No. 2 (2026): Juli : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaemb.v6i2.11056

Abstract

This study aims to analyze the effect of work experience and Self-efficacy on work readiness with Work Interest as a mediating variable among final-year students of the Faculty of Economics and Business, Dian Nuswantoro University. This study uses a quantitative approach with a causal associative design. Data were obtained through a closed-ended questionnaire using a five-point Likert scale distributed to 112 respondents according to multivariate sampling criteria, then analyzed using SEM-PLS through SmartPLS 4.1.1.6. The results revealed that Self- efficacy and work experience had a positive and significant effect on Work Interest, with Mastery experience and culture as the dominant indicators. Work Interest was also found to increase Job Readiness, particularly through aspiration, while internship experience had a direct effect through relevance. Conversely, Self- efficacy had no direct effect on Job Readiness because the confidence indicator was relatively weak. However, Work Interest was found to be a significant mediator between Self- efficacy and work experience with Job Readiness, confirming the important role of Work Interest in increasing the Job Readiness of final-year students.
Dampak Job Insecurity, Stres Kerja, Self Efficacy, dan Kompetensi terhadap Kinerja Karyawan Hilal Maulana Prayoga; Mila Sartika; Agus Prayitno; Hertiana Ikasari
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 4 No. 6: September 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v4i6.10094

Abstract

Penelitian ini bertujuan untuk menguji pengaruh job insecurity, stres kerja, self-efficacy, dan kompetensi terhadap kinerja karyawan PT Bank Rakyat Indonesia (Persero) Regional Office Kota Semarang. Metode kuantitatif digunakan dengan 124 responden melalui teknik convenience sampling. Data diperoleh melalui penyebaran kuesioner daring menggunakan media sosial WhatsApp kepada 200 individu, namun hanya 124 responden yang memberikan jawaban dan dapat dianalisis. Analisis data dilakukan dengan regresi linier berganda menggunakan bantuan perangkat lunak SPSS versi 26. Hasilnya menunjukkan bahwa job insecurity, stres kerja, self efficacy dan kompetensi berpengaruh positif dan signifikan terhadap kinerja, dengan kompetensi sebagai faktor paling dominan. Temuan ini menyarankan pentingnya peningkatan kompetensi, pengelolaan stres, penguatan self-efficacy, serta penciptaan rasa aman untuk mendukung kinerja optimal.
Co-Authors Abd. Rasyid Syamsuri Adelia Shavarani, Siva Adzim, Leon Islamey Agus Prayitno AGUS PRAYITNO Alfina Fiandita Amalia Nur Chasanah Amron Amron Andi Hallang Lewa Andreas Purwo Nugroho Anggraini Putri Widyastuti Ariati Anomsari Ariati Anomsari Aries Setiawan Artha Febriana Awanis Linati Haziroh Azhar, Avantika Zackey Bagus Ady Wijaya Butar Butar, Septama Pamuncak Butar Butar Damar, Haunan Danu Putra Ardiyan Dian Prawitasari Diana Aqmala Diana Aqmala Diana Aqmala Diana Puspitasari Farida, Ida Farlin Nabila Mawarni Fawwaz Shele Mahardhika Febriana, Artha Febriana Febrianur Ibnu Fitroh Sukono Putra Firnanda, Muhammad Alul Guruh Taufan Hariyadi Guruh Taufan Haryadi Hadi, Saiful Nur Hana Riskiani Handy Nur Cahya Hilal Maulana Prayoga Hilal Maulana Prayoga Ida Farida Ida Farida Imam Nuryanto Izzati, Septifiani Nurulita Jefri, Jefri Bagus Saputra Kusni Ingsih Lely Kusumaningrum Maretta Lailatul Rizqi Nuraini Marvelino Soeparmo Masitha Fahmi Wardhani Mila Sartika Mila Sartika Misli, Nurul Auliatul Mochammad Eric S.W Muhammad Helga Rizkiawan Mujib, Miftachul Mutia Devonsa Rovana Nadhifa Khairunnisa Qatrunnada Nadia Chesya Wulansari Nanda Adhi Purusa Nazwa Ayu Khairani Ngatindriatun Ngatindriatun Ngurah Pandji Mertha Agung Durya Nita Findias Nurul Aisyah Pelangi Laila Santoso Piji Pakarti Pradana Jati Kusuma Purwatiningsih, Aris Puji Purwatiningsih Raden Ayu Aminah Rizkia Puspita Sari Rasyad, Galih Bahrul Allam Sih Darmi Astuti Sih Darmi Astuti Siska Windari Ayuningthyas Siva Adelia Shavarani Sukandar Nur, Haris Suryakencana Wibowo, Mochammad Eric Tito Aditya Perdana Usman Usman Vincent Didiek Wiet Aryanto Wahyu Arif Hardianto Wibowo, Mochammad Eric Suryakencana Widya, Sukma Windari Ayuningthyas, Siska Yohan Wismantoro Zakaria, Fakhmi