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All Journal Jurnal Manajemen Teknologi JAM : Jurnal Aplikasi Manajemen JBTI : Jurnal Bisnis : Teori dan Implementasi Journal of Economic, Bussines and Accounting (COSTING) J-MAS (Jurnal Manajemen dan Sains) Muqtasid: Jurnal Ekonomi dan Perbankan Syariah Jurnal Menara Ekonomi : Penelitian dan Kajian Ilmiah Bidang Ekonomi Management Studies and Entrepreneurship Journal (MSEJ) Muhammadiyah Riau Accounting and Business Journal Jurnal Minfo Polgan (JMP) ADPEBI International Journal of Business and Social Science Comsep : Jurnal Pengabdian Kepada Masyarakat International Journal of Islamic Business and Management Review Jurnal Bisnis Kompetitif Inkubis: Jurnal Ekonomi dan Bisnis Postgraduate Management Journal Jurnal Pengabdian Kepada Masyarakat Ekonomi, Pendidikan, dan Sosial Humaniora Metris: Jurnal Sains dan Teknologi Jurnal Inovasi Bisnis Manajemen dan Akuntansi Journal of Authentic Research International Journal of Applied Management and Business
Kusumah, Alum
Universitas Muhammadiyah Riau
Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Digital Readiness And Green Human Resource Management For Eco-Innovation In Indonesian Manufacturing Alum Kusumah; Ronny Firdiansyah Arief; Sulistyandari Sulistyandari
Jurnal Minfo Polgan Vol. 14 No. 2 (2025): Artikel Penelitian
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/jmp.v14i2.15938

Abstract

This study examines how digital readiness and green human resource management (GHRM) shape eco-innovation in Indonesian manufacturing firms. Survey data were collected from 300 senior managers across HR, operations, information technology and sustainability functions and analysed using partial least squares structural equation modelling (PLS-SEM). Digital readiness is positively related to eco-innovation (β=0.349) and to the implementation intensity of GHRM (β=0.364), while GHRM is positively associated with eco-innovation (β=0.345). Mediation analysis indicates that GHRM partially transmits the effect of digital readiness on eco-innovation (indirect β=0.126). The hypothesised moderating effects of environmental regulatory pressure and green organisational culture, and the digital readiness-GHRM interaction, are not supported. The findings position HRM as an integrative capability within the twin transition and suggest that firms can strengthen eco-innovation by aligning digital capability development with coherent green HR systems
Pengaruh Digital Marketing, Inovasi Produk, Kualitas Produk, dan Kualitas Layanan terhadap Loyalitas Pelanggan dengan Kepuasan Pelanggan sebagai Variabel Mediasi pada Katering Dapua Tsabay Sutrisno, Sutrisno; Sulistyandari, Sulistyandari; Kusumah, Alum
Journal of Authentic Research Vol. 5 No. 1 (2026): Februari
Publisher : LITPAM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/q2e0zv33

Abstract

Persaingan di industri kuliner di Pekanbaru semakin ketat seiring dengan pertumbuhan UMKM setiap tahunnya, sehingga pemilik usaha diharuskan untuk membangun loyalitas pelanggan agar dapat bertahan. Dapua Tsabay Catering telah menunjukkan pertumbuhan pendapatan yang konsisten melalui penggunaan pemasaran digital, inovasi produk, kualitas produk, dan kualitas layanan. Penelitian ini bertujuan untuk menganalisis pengaruh pemasaran digital, inovasi produk, kualitas produk, dan kualitas layanan terhadap loyalitas pelanggan, dengan kepuasan pelanggan sebagai variabel mediasi. Penelitian ini menggunakan pendekatan kuantitatif melalui survei terhadap pelanggan Dapua Tsabay Catering di Kota Pekanbaru dan dianalisis menggunakan SEM-PLS. Hasil menunjukkan bahwa nilai R-square untuk kepuasan pelanggan adalah 0.67 dan untuk loyalitas pelanggan adalah 0.71. Semua variabel independen memiliki pengaruh positif dan signifikan terhadap kepuasan dan loyalitas pelanggan dengan nilai p < 0.05, baik secara langsung maupun tidak langsung melalui kepuasan. Temuan ini mengonfirmasi peran penting kepuasan sebagai variabel mediasi dalam membangun loyalitas. Disarankan agar bisnis terus memperkuat strategi digital, inovasi menu, menjaga kualitas, dan meningkatkan layanan secara konsisten. Competition in the culinary business in Pekanbaru is becoming increasingly fierce as MSMEs grow every year, requiring business owners to build customer loyalty in order to survive. Dapua Tsabay Catering has shown consistent revenue growth through the use of digital marketing, product innovation, product quality, and service quality. This study aims to analyze the influence of digital marketing, product innovation, product quality, and service quality on customer loyalty, with customer satisfaction as the mediating variable. This study uses a quantitative approach through a survey of Dapua Tsabay Catering customers in Pekanbaru City and is analyzed using SEM-PLS. The results show that the R-square value for customer satisfaction is 0.67 and for customer loyalty is 0.71. All independent variables had a positive and significant effect on customer satisfaction and loyalty with a p-value < 0.05, both directly and indirectly through satisfaction. These findings confirm the important role of satisfaction as a mediator in building loyalty. It is recommended that businesses continue to strengthen their digital strategies, menu innovation, maintain quality, and improve service consistently.
Jakarta Islamic Index (JII) Financial Performance Analysis Using EVA and MVA Methods Acep R. Jayaprawira; Sulistyandari; Alum Kusumah
International Journal of Islamic Business and Management Review Vol. 2 No. 1 (2022)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (243.664 KB) | DOI: 10.54099/ijibmr.v2i1.153

Abstract

Purpose – The study aims to examine the financial performance of firms listed on the Jakarta Islamic Index between 2018 and 2020 using the Economic Value Added (EVA) and Market Value Added (MVA) methods. Methodology/approach – The study is a descriptive quantitative study with the population is all companies listed on the Jakarta Islamic Index in 2028-2020. The purposive sampling method employed and determined the sample of seven companies. The data gained from the company's financial statements, accessed at www.IDX.co.id. Findings – According to the findings of this study, the company's financial performance using the EVA method is positive (EVA>0), indicating that the company can generate economic value added. With a positive number (MVA>0), the financial performance of the MVA is similarly good. It signifies that the company can generate market value-added and has managed to expand investor wealth. Novelty/value – The concept of measuring financial performance based on Value-added (economic value added - EVA and Market Value added - MVA) to overcome the limitations of financial ratio analysis. These concepts are crucial indicators of an investment's ability to create wealth. By using EVA and MVA, this study examined the financial performance of companies listed on the Jakarta Islamic Index.
Pengaruh Latar Belakang Pendidikan, Kompetensi, Dan Motivasi Kerja Terhadap Kinerja Tenaga Kependidikan Non-Guru Melalui Work Engagement Muhammad Saleh; Alum Kusumah; Sulistyandari Sulistyandari
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 7 No. 1 (2026): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/g7c9bs67

Abstract

Kinerja tenaga kependidikan merupakan salah satu faktor penting dalam mendukung efektivitas penyelenggaraan pendidikan. Penelitian ini bertujuan menganalisis pengaruh latar belakang pendidikan, kompetensi, dan motivasi kerja terhadap kinerja tenaga kependidikan non-guru melalui work engagement sebagai variabel mediasi pada sekolah-sekolah Muhammadiyah di Kota Pekanbaru. Penelitian menggunakan pendekatan kuantitatif dengan desain penelitian kausal. Data dikumpulkan melalui penyebaran kuesioner kepada 135 tenaga kependidikan non-guru yang dipilih menggunakan teknik sampling jenuh. Analisis data dilakukan menggunakan Structural Equation Modeling-Partial Least Squares (SEM-PLS) dengan bantuan SmartPLS 4. Hasil penelitian menunjukkan bahwa latar belakang pendidikan, kompetensi, dan motivasi kerja berpengaruh positif dan signifikan terhadap kinerja tenaga kependidikan serta berpengaruh positif dan signifikan terhadap work engagement. Sebaliknya, work engagement berpengaruh signifikan terhadap kinerja, namun dengan arah pengaruh negatif, sehingga hipotesis yang mengharapkan pengaruh positif tidak didukung. Selain itu, work engagement memediasi secara signifikan hubungan kompetensi dan motivasi kerja terhadap kinerja, tetapi arah mediasi bersifat negatif (competitive mediation). Temuan ini menunjukkan bahwa peningkatan work engagement perlu disertai pengelolaan beban kerja yang proporsional, dukungan organisasi, serta lingkungan kerja yang kondusif agar mampu memberikan kontribusi optimal terhadap peningkatan kinerja tenaga kependidikan.
Workload, Work Stress, and Work Discipline Effects on Turnover Intention at PT. Besra Utama Sinaran Pekanbaru Indah Dzil Arsi; Alum Kusumah; Sulistyandari Sulistyandari
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 8 No. 3 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v8i3.387

Abstract

Background: Employee turnover is a critical human resource management issue because it can disrupt operational stability, increase recruitment costs, reduce productivity, and weaken organizational performance. At PT. Besra Utama Sinaran Pekanbaru, turnover requires attention due to workload, work stress, work discipline, and job satisfaction. Objective: This study aims to examine the effects of workload, work stress, and work discipline on turnover intention at PT. Besra Utama Sinaran Pekanbaru, with job satisfaction as a mediating variable. Methods: This study employed a quantitative approach involving 217 respondents. Data were collected using a questionnaire and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with SmartPLS 3.0. Workload, work stress, and work discipline were independent variables, job satisfaction was the mediating variable, and turnover intention was the dependent variable. Results: Workload and work stress had negative and significant effects on job satisfaction, while work discipline had a positive and significant effect. Workload and work stress positively affected turnover intention, whereas work discipline and job satisfaction had negative effects. Job satisfaction significantly mediated the effects of workload, work stress, and work discipline on turnover intention. The model also demonstrated medium predictive relevance for job satisfaction and turnover intention. Conclusion: Job satisfaction plays an important mediating role in turnover intention. Organizations should manage workload and work stress while strengthening work discipline to improve job satisfaction, reduce turnover intention, and support workforce stability and sustainable organizational performance.
Co-Authors Abunawas, Abunawas Acep R. Jayaprawira Agusri, Rio Akhmad, Ikhbal Arif, Ronny Firdiansyah Arista Tri Astuti Ayu Safitri Bakaruddin Bakaruddin Bakaruddin Cheng-Wen Lee Dede Iskandar Siregar Dwi Hastuti Dwi Hastuti Dwi Hastuti Febblina Daryanes Fikri, Khusnul Firdiansyah Arief, Ronny Fitri Ayu Nofirda Fitri Ayu Nofirda Fitrien Ayuda Hammam Zaki Hardilawati, Wan laura Hendri Ali Ardi Hinggo S., Hichmaed Tachta Ikhbal Akhmad Indah Dzil Arsi Intan Diane Binangkit Jon Hendri Khusnul Fikri Lee, Cheng Wen Lee, Cheng-Wen M. Alhudhori Mahmudi, Ridwan Mailukni Mailukni Mailukni, Mailukni Misral Misral Muhammad Saleh Muslim, Dina Yonita Nofirda, Fitri Ayu Putra, Atra Aldeka Rahadi, Johan Rahayu Setianingsih Rahayu Setianingsih Rahmawita Rahmawita Ramadhan, Rian Rahmat Rian Rahmat Ramadhan Ronny Firdiansyah Arief Santi, Saskira Fernanda Santoso Suripto, Bagus Setianingsih, Rahayu Sri Rahmayanti Suandevin, Hichmaed Tachta Hinggo Suharto Suharto Sulistyandari Sulistyandari, Sulistyandari Suripto, Bagus Surya Alif Ramadhan Sutrisno, Sutrisno Wan laura Hardilawati Wan laura Hardilawati Wijananto, Bambang Yuslim Yuslim Yuslim Yuslim Zaki, Hammam Zein, M. Rasyad