Garuda - Garba Rujukan Digital

Determination of Information Quality, Organizational Culture and Digital Competence of Work Effectiveness Through the Web-Based Hospital Management Information System of Raja Ahmad Tabib Regional Hospital, Kepulauan Riau Province Erisna Dewi Ariyani; Chablullah Wibisono; Nurhatisyah Nurhatisyah
International Journal of Economics, Commerce, and Management Vol. 1 No. 4 (2024): October : International Journal of Economics, Commerce, and Management
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijecm.v1i4.238

Nowadays, the utilization of a Web-based Hospital Management Information System has been implemented in Raja Ahmad Tabib Hospital of Pulau Riau Province, which not only has an impact on patient services but can also have an impact on the effectiveness of employee work in serving patients in the hospital, in order of study aims to determine the effectiveness of work through Web-based HMIS (SIMRS) by determining the Quality of Information, Organizational Culture and Digital Competence. This study will conduct data analysis through SEM-PLS (Structural Equation Modeling-Partial Least Square) software, which the test conducted by the researcher uses path analysis to test the pattern of relationships that can reveal the influence of variables or a set of variables on other variables, both direct and indirect influences. Based on the results of the research that has been conducted, the researcher found that there is a positive influence between Organizational Culture both on HMIS and on work effectiveness and organizational culture has a significant determination of work effectiveness through the utilization of Web-based HMIS. On the other hand, the quality of information and digital competence are not significant to Web-Based HMIS, although both are significant to work effectiveness. However, the determination of information quality and digital competence does not have an indirect relationship to work effectiveness through Web-based HMIS.

Competitive Advantage of Car100 Showroom Tanjung Pinang is Determined By Digital Marketing, Innovation and Service Quality With Intervening Customer Satisfaction. Ade Kurniadi; Chablullah Wibisono; Nurhatisyah Nurhatisyah
ePaper Bisnis : International Journal of Entrepreneurship and Management Vol. 1 No. 3 (2024): September : ePaper Bisnis : International Journal of Entrepreneurship and Manag
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/epaperbisnis.v1i3.81

This study aims to determine the direct and indirect effect of digital marketing, innovation, service quality on competitive advantages through customer satisfaction of Car100 Showroow. This type of research uses quantitative research methods with primary and secondary data sources. The population in this study was 109 Civil Servants (PNS) who worked at the Bintan Regency Regional Secretariat office. In this study, data collection was carried out using the census method in which the entire population was taken as a sample. By using the census method, this study aims to obtain accurate and representative data from the entire existing population. This step will make it easier for researchers to analyze and describe the characteristics and events that occur in the population. This research uses Smart-Pls as a data processing tool. The results of this study, Digital marketing has a positive and significant influence on customer satisfaction. Innovation has a positive and highly significant influence on customer satisfaction. Service quality has a positive and highly significant influence on customer satisfaction. Digital marketing has a direct positive and significant influence on competitive advantage. Innovation has a negative but significant influence on competitive advantage. Customer satisfaction has a positive and highly significant influence on competitive advantage. Service quality has a positive and significant direct effect on competitive advantage. Digital marketing has a positive and significant indirect effect on competitive advantage through customer satisfaction as a mediating variable. Innovation has a positive and highly significant indirect effect on competitive advantage through customer satisfaction. Service quality has a positive and highly significant indirect effect on competitive advantage through customer satisfaction.

Peningkatan Kompetensi Digital Pelaku UMKM melalui Seminar dan Workshop: Pengalaman di Kelurahan Belian, Kepulauan Riau Humaira, Humaira; Azmi, Meri; Hadi, Ronal; Gusman, Taufik; Putra, Roni; Friadi, John; Nurhatisyah, Nurhatisyah; Windayati, Diana Titik
Jurnal Inovasi Pengabdian dan Pemberdayaan Masyarakat Vol 4 No 2 (2024): JIPPM - Desember 2024
Publisher : CV Firmos

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54082/jippm.652

Pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) menghadapi tantangan rendahnya kompetensi digital dalam memanfaatkan teknologi sebagai alat pemasaran di era digital. Untuk mengatasi permasalahan tersebut, kegiatan Seminar dan Workshop Digitalisasi UMKM dilaksanakan di Kelurahan Belian, Kecamatan Batam Kota, Kepulauan Riau. Tujuan kegiatan ini adalah meningkatkan kompetensi digital pelaku UMKM melalui pembekalan teori dan praktik. Metode kegiatan mencakup seminar untuk memberikan pemahaman dasar tentang digital marketing dan workshop untuk melatih keterampilan praktis, seperti desain konten media sosial, pembuatan logo usaha, hingga kreasi lagu promosi. Kegiatan ini melibatkan 50 peserta, yang masing-masing menghasilkan media promosi digital sebagai luaran. Hasil evaluasi menunjukkan peningkatan signifikan dalam pemahaman dan keterampilan digital peserta. Selain itu, kegiatan menghasilkan luaran berupa media promosi digital, publikasi ilmiah, dan dokumentasi kegiatan sebagai bentuk penyebaran dampak program. Dampak jangka panjang dari kegiatan ini diharapkan dapat meningkatkan daya saing dan keberlanjutan UMKM serta menjadi model pemberdayaan berbasis digital yang dapat direplikasi di wilayah lain.

Transformational Leadership, Digital Competence, and Employee Performance: Examining the Mediating Role of Self-Efficacy and the Moderating Influence of Perceived Organizational Support in Riau Islands Province Dewi, Nolla Puspita; Nurhatisyah, Nurhatisyah; Elkarima, Naseha; Pawar, Avinash
Jurnal Manajemen Bisnis Vol. 16 No. 1 (2025): March 2025
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.v16i1.25429

Research aims: To examine the influence of transformational leadership and digital competence on employee performance in Regional Apparatus Organizations (OPDs) in the Riau Islands Province, with self-efficacy as a mediating factor and organizational support as a moderating factor.Design/Methodology/Approach: A quantitative approach using a survey method was employed. Data were collected from 185 employees in OPD using a structured questionnaire. The analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) with Smart PLS software, allowing for both direct and indirect effect evaluations.Research findings: Transformational leadership and digital competence were found to significantly enhance employee performance, both directly and indirectly, with self-efficacy mediating their positive effects. Organizational support further strengthened these relationships as a moderating factor. Together, these variables accounted for 90.3% of the variance in performance, emphasizing the need for leadership that inspires and equips employees with digital skills to thrive in a technology-driven workplace.Theoretical Contribution/Originality: The study integrates leadership, digital competence, and psychological constructs (self-efficacy and organizational support) in the context of public sector organizations. It highlights the interplay between these variables, offering a comprehensive framework for improving employee performance in a digital era.Practitioners/Policy Implications: The study emphasizes the importance of developing transformational leadership through targeted training and prioritizing digital competence to address digital-era challenges. Organizations should strengthen support systems, such as continuous training and recognition programs, to boost employee confidence and engagement, fostering sustained performance, innovation, and resilience.Research Limitations/Implications: This study focuses on Regional Apparatus Organizations in Riau Islands Province, limiting generalizability. Its cross-sectional design restricts causal inference. As such, future research should consider longitudinal and qualitative approaches for deeper insights into these relationships.

Transformasi Inklusifitas Usaha Kelautan: Analisis Perilaku Inovatif dan Kinerja di Kepulauan Riau Dewi, Nolla Puspita; Satriawan, Bambang; Nurhatisyah, Nurhatisyah; Rangkuti, M. Faizal; Sari, Dwi Kartika
Zona Manajerial: Program Studi Manajemen (S1) Vol 15 No 1 (2025): Zona Manajerial: Program Studi Manajemen
Publisher : Universitas Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37776/zonamanajer.v15i1.1828

Penelitian ini bertujuan untuk menganalisis pengaruh perilaku inovatif terhadap kinerja usaha kelautan dengan mempertimbangkan peran mediasi dari transformasi inklusifitas di wilayah Kepulauan Riau. Penelitian ini menggunakan pendekatan kuantitatif dengan teknik analisis Partial Least Squares Structural Equation Modeling (PLS-SEM). Data dikumpulkan melalui kuesioner dari pelaku usaha kelautan. Hasil penelitian menunjukkan bahwa perilaku inovatif berpengaruh positif dan signifikan terhadap kinerja usaha kelautan. Selain itu, perilaku inovatif juga secara signifikan meningkatkan transformasi inklusifitas, dan transformasi inklusifitas itu sendiri terbukti berpengaruh positif terhadap peningkatan kinerja usaha. Lebih lanjut, ditemukan bahwa transformasi inklusifitas secara signifikan memediasi hubungan antara perilaku inovatif dan kinerja usaha. Temuan ini mengindikasikan pentingnya pendekatan inovatif dan inklusif dalam mendukung daya saing serta keberlanjutan usaha kelautan.

Transformational Leadership, Digital Competence, and Employee Performance: Examining the Mediating Role of Self-Efficacy and the Moderating Influence of Perceived Organizational Support Dewi, Nolla Puspita; Nurhatisyah, Nurhatisyah; Elkarima, Naseha; Pawar, Avinash
Jurnal Manajemen Bisnis Vol. 16 No. 1: March 2025
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.v16i1.25429

Research aims: To examine the influence of transformational leadership and digital competence on employee performance in Regional Apparatus Organizations (OPDs) in the Riau Islands Province, with self-efficacy as a mediating factor and organizational support as a moderating factor.Design/Methodology/Approach: A quantitative approach using a survey method was employed. Data were collected from 185 employees in OPD using a structured questionnaire. The analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) with Smart PLS software, allowing for both direct and indirect effect evaluations.Research findings: Transformational leadership and digital competence were found to significantly enhance employee performance, both directly and indirectly, with self-efficacy mediating their positive effects. Organizational support further strengthened these relationships as a moderating factor. Together, these variables accounted for 90.3% of the variance in performance, emphasizing the need for leadership that inspires and equips employees with digital skills to thrive in a technology-driven workplace.Theoretical Contribution/Originality: The study integrates leadership, digital competence, and psychological constructs (self-efficacy and organizational support) in the context of public sector organizations. It highlights the interplay between these variables, offering a comprehensive framework for improving employee performance in a digital era.Practitioners/Policy Implications: The study emphasizes the importance of developing transformational leadership through targeted training and prioritizing digital competence to address digital-era challenges. Organizations should strengthen support systems, such as continuous training and recognition programs, to boost employee confidence and engagement, fostering sustained performance, innovation, and resilience.Research Limitations/Implications: This study focuses on Regional Apparatus Organizations in Riau Islands Province, limiting generalizability. Its cross-sectional design restricts causal inference. As such, future research should consider longitudinal and qualitative approaches for deeper insights into these relationships.

JOB PLACEMENT, TRANSFORMATIONAL LEADERSHIP, AND ORGANIZATIONAL CULTURE ON JOB SATISFACTION OF MILLENNIAL EMPLOYEES AT THE UNIVERSITY OF GRIYA PERSADA MEDIATED THROUGH WORK MOTIVATION AS AN INTERVENING VARIABLE Naseha Elkrima; Bambang Satriawan; Nurhatisyah
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 5 (2025): October
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i5.3971

The shift in human resource management (HRM) paradigms and organizational strategies has become increasingly important in the era of globalization, especially with the growing dominance of the millennial generation in the workforce. One of the main challenges faced by organizations today is the gap between the expectations and realities experienced by millennial employees in the workplace, particularly regarding fairness, communication, and opportunities for personal development. This study aims to examine the influence of job placement, transformational leadership, and organizational culture on job satisfaction among millennial employees at Universitas Griya Persada, with work motivation serving as a mediating variable. This research adopts a quantitative approach by distributing online questionnaires to non-academic millennial employees. The data were analyzed using Structural Equation Modeling (SEM). The results show that transformational leadership and organizational culture have a positive and significant direct influence on job satisfaction. Meanwhile, job placement does not have a significant direct effect but shows a significant indirect influence through work motivation. Furthermore, work motivation itself was found to have a positive and significant impact on job satisfaction and mediates the relationship between the independent variables and job satisfaction. These findings highlight the importance of applying an inspirational leadership style, fostering an inclusive organizational culture, and ensuring proper job placement that aligns with employees’ competencies and aspirations to enhance job satisfaction among millennials. This study offers practical insights for developing HRM strategies that are aligned with the values and characteristics of the millennial generation, particularly within the context of higher education institutions.

Work effectiveness of regional inspectorate employees of Riau Islands Province with the determination of digital transformation, self-efficacy and innovative behaviour through work motivation Syafrizal, Syafrizal; Wibisono, Chablullah; Nurhatisyah, Nurhatisyah
Journal of Multidisciplinary Academic and Practice Studies Vol. 1 No. 3 (2023): August
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jomaps.v1i3.2394

Purpose: This study aimed to examine the influence of digital transformation, self-efficacy, and innovative behavior on the work effectiveness of employees in the Riau Islands Provincial Inspectorate, with work motivation analyzed as an intervening variable. Research Methodology: The sample in this study comprised employees of the Riau Islands Provincial Inspectorate. A total of samples used was 103 respondents were included in the study. The obtained data were analyzed using data analysis techniques with the help of AMOS 24.0. Results: The findings show that digital transformation, self-efficacy, and innovative behavior significantly affect work effectiveness. Self-efficacy significantly affected work motivation, whereas digital transformation and innovative behavior did not. Work motivation has a strong and significant influence on work effectiveness. Moreover, self-efficacy indirectly affects work effectiveness through work motivation, whereas digital transformation and innovative behavior show no significant indirect effects via motivation. Conclusions: This study concludes that self-efficacy and motivation are critical drivers of employee effectiveness, whereas digital transformation and innovation require stronger organizational support to contribute effectively. Limitations: The study was limited to one government institution, reducing generalizability, and relied on self-reported survey data that may contain biases. Contribution: This study contributes theoretically by clarifying the mediating role of motivation and practically by offering insights for public sector agencies to strengthen digital transformation initiatives, improve employee confidence, and encourage innovation.

Effect of Competence-Based Human Resource Management on The Performance of Millennial Employees in The ISP Batam Indonesia and Personal Value as Intervening Variable Nolla Puspita Dewi; Bambang Satriawan; Nurhatisyah Nurhatisyah
Management Dynamics: International Journal of Management and Digital Sciences Vol. 2 No. 2 (2025): International Journal of Management and Digital Sciences
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/managementdynamics.v2i2.191

Research aims: This study aims to examine the impact of Competency-Based Human Resource Management (CBHRM) on the performance of millennial employees in the Internet Service Provider (ISP) sector in Batam, Indonesia. Additionally, the research investigates the role of personal values as a moderating variable in the relationship between CBHRM and employee performance. Design/Methodology/Approach: A quantitative research method was used, collecting data from 86 millennial employees through structured questionnaires. The analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM). Research findings: CBHRM significantly improves millennial employee performance and influences personal values. However, personal values do not directly affect performance but strengthen the impact of CBHRM. This highlights the importance of integrating CBHRM with value-based HR policies to optimize workforce productivity. Theoretical Contribution/Originality: This study provides empirical evidence of CBHRM’s effectiveness and expands knowledge on how personal values interact with HRM practices to enhance employee performance. Practitioners/Policy Implications: Organizations should integrate CBHRM with value-driven leadership and training programs to maximize employee engagement. Policymakers should promote CBHRM adoption to address workforce skill gaps in technology-driven industries. Research Limitations/Implications: This study is limited to a single ISP company in Indonesia, which may restrict the generalizability of the findings. Future research should expand the sample size and explore other industries to validate the results. Additionally, further studies should investigate the influence of other moderating variables such as leadership style and organizational culture on the CBHRM-performance relationship

DETERMINASI WORK LIFE BALANCE, BUDAYA ORGANISASI DAN KOMPETENSI TERHADAP KUALITAS KINERJA LAYANAN KARYAWAN PT. BANK RIAU KEPRI SYARIAH (PERSERODA) DI BINTAN DAN TANJUNGPINANG DENGAN KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING Chikmah Dona Sunita; Nurhatisyah; Sri Yanti
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 03 (2025): Volume 10 No. 03 September 2025 Terbit
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i03.32869

Penelitian ini mengkaji determinasi work life balance, budaya organisasi dan kompetensi terhadap kualitas kinerja layanan karyawan PT. Bank Riau Kepri Syariah (Perseroda) di Bintan dan Tanjungpinang dengan Komitmen Organisasi sebagai variabel intervening. Sampel dalam penelitian ini adalah 114 orang karyawan PT. BRK Syariah yang berstatus Pegawai di Bintan dan Tanjungpinang. Alat analisis yang digunakan adalah analisis jalur (path analysis) dan analisis mediasi menggunakan software SEM-PLS. Hasil penelitian menunjukkan bahwa Work Life Balance (X1) tidak memiliki pengaruh signifikan terhadap Kualitas Kinerja Layanan (Y). Budaya Organisasi (X2) tidak memiliki pengaruh signifikan terhadap Kualitas Kinerja Layanan (Y). Kompetensi (X3) tidak memiliki pengaruh signifikan terhadap Kualitas Kinerja Layanan (Y). Komitmen Organisasi (Z) memiliki pengaruh signifikan terhadap Kualitas Kinerja Layanan (Y). Pengaruh tidak langsung Work Life Balance (X1) terhadap Kualitas Kinerja Layanan (Y) melalui Komitmen Organisasi (Z) tidak signifikan. Pengaruh tidak langsung Budaya Organisasi (X2) terhadap Kualitas Kinerja Layanan (Y) melalui Komitmen Organisasi (Z) tidak signifikan. Pengaruh tidak langsung Kompetensi (X3) terhadap Kualitas Kinerja Layanan (Y) melalui Komitmen Organisasi (Z) signifikan.

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