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All Journal BELIA Jurnal Kebidanan Midwiferia Al-Ihkam: Jurnal Hukum dan Pranata Sosial Gender Equality: Internasional Journal of Child and Gender Studies Akuisisi : Jurnal Akuntansi Journal of Economic, Bussines and Accounting (COSTING) SAMARAH: Jurnal Hukum Keluarga dan Hukum Islam JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Bisma: Jurnal Bisnis dan Manajemen ALQALAM Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Journal of Humanities and Social Studies JISIP: Jurnal Ilmu Sosial dan Pendidikan PEDULI: Jurnal Imiah Pengabdian Pada Masyarakat Jurnal Ekonomi Manajemen Sistem Informasi Management Studies and Entrepreneurship Journal (MSEJ) Journal of Pharmaceutical Care Anwar Medika Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences International Journal of Economy, Education and Entrepreneurship (IJE3) Kontigensi: Jurnal Ilmiah Manajemen AJARCDE (Asian Journal of Applied Research for Community Development and Empowerment) Batara Wisnu : Indonesian Journal of Community Services East Asian Journal of Multidisciplinary Research (EAJMR) Journal Of Human And Education (JAHE) Asian Journal of Management Analytics Tsaqofah: Jurnal Penelitian Guru Indonesia Analisa: Journal of Social Science and Religion Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Jurnal Pengabdian Nasional (JPN) Indonesia
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Pengaruh Komitmen Organisasi, Employee Engagement, Dan Self-Efficacy Terhadap Organizational Citizenship Behavior Pada Karyawan Disnakertrans Provinsi Jawa Timur Dwivina, Tessa Mirella; Kustini, Kustini
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 4 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i5.11687

Abstract

Penelitian ini bertujuan untuk menguji pengaruh komitmen organisasi, employee engagement, dan self-efficacy terhadap perilaku organizational citizenship behavior pada karyawan Disnakertrans Provinsi Jawa Timur. Metode kuantitatif digunakan dengan analisis menggunakan software Smart PLS. Dari populasi 272 karyawan, diambil sampel 73 responden menggunakan proportionate random sampling. Data dikumpulkan melalui wawancara, observasi, dan kuesioner, serta dianalisis dengan uji validitas, reliabilitas, R-Square, dan bootstrapping untuk uji hipotesis. Berdasarkan hasil penelitian, dapat disimpulkan bahwa komitmen organisasi berpengaruh positif dan signifikan terhadap organizational citizenship behavior, employee engagement berpengaruh positif dan signifikan terhadap organizational citizenship behavior, dan self-efficacy berpengaruh positif dan signifikan terhadap organizational citizenship behavior pada karyawan Disnakertrans Provinsi Jawa Timur.
Identifikasi Lapangan Dan Monitoring Evaluasi Koperasi Dalam Meningkatkan Kinerja Koperasi Di Wilayah Pusat-Utara Kota Surabaya Ainnindya, Adira Kania; Kustini, Kustini
Journal Of Human And Education (JAHE) Vol. 5 No. 1 (2025): Journal of Human And Education (JAHE)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jh.v5i1.2063

Abstract

Koperasi di Indonesia memiliki peran yang sangat penting dalam mendukung perekonomian masyarakat, khususnya dalam membangun ekonomi kerakyatan yang memberikan manfaat langsung kepada para anggotanya. Namun di balik potensi tersebut, banyak koperasi yang menghadapi berbagai tantangan dalam pengelolaan dan operasionalnya. Salah satu permasalahan yang cukup signifikan yang dihadapi oleh koperasi adalah masih rendahnya pelaporan kegiatan, khususnya dalam hal Rapat Anggota Tahunan (RAT) yang merupakan sarana vital dalam melakukan evaluasi dan pengambilan keputusan demi keberlangsungan koperasi. Program identifikasi lapangan dan monitoring evaluasi koperasi Kota Surabaya ini dilaksanakan melalui serangkaian tahapan yang terstruktur dan sistematis untuk memastikan bahwa koperasi dapat berjalan secara efektif dan memberikan manfaat yang lebih signifikan kepada para anggotanya. Hasil dari kegiatan ini menunjukkan bahwa proses identifikasi lapangan merupakan langkah penting untuk meningkatkan kualitas pengelolaan koperasi. Selain itu, pelatihan dan pendidikan pengelolaan koperasi mengenai pentingnya pelaporan keuangan yang transparan juga perlu ditingkatkan. Monitoring yang dilakukan secara berkala dapat memberikan data penting bagi pengambilan keputusan strategis yang berbasis bukti.
The Effect Of Workload And Work-Life Balance On Female Employee Performance At Bank Jatim Gresik Branch Revaldo, Muhammad Tapus; Kustini, Kustini
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 9, No 1 (2025): Journal of Humanities and Social Studies
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v9i1.11330

Abstract

This study aims to examine and analyze the influence of workload and work-life balance on employee performance at Bank Jatim Gresik Branch. In this context, workload and work-life balance are considered important in achieving optimal performance within a company. This research is a quantitative study, and the method used is a survey method, with a questionnaire as the data collection tool. The population in this study consists of female employees at Bank Jatim Gresik Branch, totaling 50 respondents, using a saturated sampling technique. Data analysis was conducted using Partial Least Squares (PLS). The results of this study indicate that workload and work-life balance have a positive effect on employee performance.
Penguatan Peran Dinas Koperasi dalam Pengawasan untuk Meningkatkan Kinerja Koperasi di Kota Surabaya Santya, Vandera Marsya; Kustini, Kustini
Journal Of Human And Education (JAHE) Vol. 5 No. 2 (2025): Journal of Human And Education (JAHE)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jh.v5i2.2119

Abstract

This study explores the effectiveness of community service programs that focus on cooperative empowerment in Surabaya, an important city in East Java with a strategic role in the Indonesian economy. Considering that cooperatives in Surabaya often experience management constraints and limited access to finance, this program is designed to overcome these challenges through improving management skills, financial literacy, and technology integration. The methodology of this research involves an initial survey, Focus Group Discussion (FGD) with cooperative stakeholders, and the implementation of a technology-based cooperative management system that aims to increase transparency and operational efficiency. The results of this service activity show a significant increase in the economic and operational capacity of cooperatives. Operational efficiency has increased with a reduction in administration time from six days to 2.5 days. The cooperative's monthly income increased by 50%, from IDR 50 million to IDR 75 million, and new members increased by 46%, indicating an increase in public trust in the cooperative. This program not only improves the performance of cooperatives but also strengthens their role in the local economy through increased market access and business sustainability. These findings imply that cooperative empowerment through managerial capacity development, financial literacy, and the application of technology can effectively improve cooperative performance and competitiveness. Therefore, this program has the potential to be used as a model for sustainable cooperative development in Indonesia. The study also recommends increased training in advanced technologies and infrastructure to support the implementation of effective strategies.
PENGENALAN DAN IMPLEMENTASI APLIKASI POSPAY KIOS BAGI AGEN SEBAGAI UPAYA PENGEMBANGAN USAHA DI BIDANG LAYANAN PEMBAYARAN DIGITAL Anggraeni, Kurnia Dwi; Kustini, Kustini
Batara Wisnu : Indonesian Journal of Community Services Vol. 5 No. 2 (2025): Batara Wisnu | Mei - Agustus 2025
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bw.v5i2.397

Abstract

The advancement of information technology has significantly transformed financial services, including the emergence of digital applications as practical and efficient transaction solutions. One such innovation developed by PT Pos Indonesia is PosPay Kios, a digital platform that enables micro-business actors and the general public to access and offer digital payment services, such as bill payments, money transfers, and e-wallet top-ups. This activity aims to introduce and implement the PosPay Kios application as an effort to develop community-based businesses in the financial services sector. The method used involved direct socialization to the community and MSME players, along with an evaluation of their understanding and response to the application’s use. The results show that the outreach successfully increased digital financial literacy, expanded access to financial services, and created new business opportunities through PosPay Kios partnerships. This program contributes to the realization of financial inclusion and sustainable local economic empowerment
MEKANISME PENGELOLAAN PAJAK PENGHASILAN KARYAWAN PADA PT. POS INDONESIA REGIONAL V SURABAYA Firdaus, Anita; Kustini, Kustini
Batara Wisnu : Indonesian Journal of Community Services Vol. 5 No. 2 (2025): Batara Wisnu | Mei - Agustus 2025
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bw.v5i2.414

Abstract

Income Tax Article 21 withholding at PT Pos Indonesia Regional V Surabaya is carried out directly by the Human Resources (HR) division, where the tax withheld is part of the benefits provided by the company to employees. With the implementation of the new policy from the Directorate General of Taxes (DGT), the tax withholding procedure must be changed to align with the latest regulations. In this community service activity, the author provides information and training to the HR department regarding the PPh 21 withholding procedure in accordance with the latest regulations. The methods applied include counseling, discussion, and simulation of income tax calculations for employees. The results of this activity show an increase in the understanding and skills of human resources in implementing withholding and reporting taxes appropriately and accurately. This activity helps companies to comply with taxes and reduces the possibility of administrative errors that can result in tax sanctions. It is hoped that this socialization activity can be an example for other BUMN companies in managing employee income tax effectively and in accordance with existing regulations.
The Influence of Selection, Placement and Development on Employee Performance at Company X Afifah, Zahra; Kustini, Kustini; Sugito, Sugito
Kontigensi : Jurnal Ilmiah Manajemen Vol 13 No 1 (2025): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v13i1.771

Abstract

The main problem in this study is the less than optimal employee performance in company X. This study aims to determine the influence of selection, placement and development on employee performance. The method used is SEM PLS with a sample of 88 employees using saturated sampling techniques. Data were collected by distributing questionnaires to 88 respondents. The results showed that selection had no effect on employee performance. While for the influence of placement and development, there was a positive and significant influence on employee performance in company x.
Correlation Between Birth Weight and Exclusive Breastfeeding with Stunting in Children Aged 6–24 Months Muthoharoh, Husnul; Sholikha, Siti; Kustini, Kustini; Wasiah, Asyaul; Darwati, Lilik; Arifiah Muslim, Dellamitha
Jurnal Kebidanan Midwiferia Vol 11 No 1 (2025): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/midwiferia.v11i1.1726

Abstract

Stunting remains a chronic nutritional issue in Indonesia, particularly among children under the age of two. Two crucial factors influencing stunting status are birth weight and exclusive breastfeeding. This study aims to determine the correlation between birth weight, exclusive breastfeeding, and stunting in children aged 6–24 months. This study employed an analytical quantitative design with a cross-sectional approach. A total of 120 children aged 6–24 months and their mothers were selected using purposive sampling at Deket Community Health Center Lamongan. Data were collected through interviews using structured questionnaires and anthropometric measurements. Data analysis was conducted using chi-square tests and logistic regression. The analysis revealed a significant association between birth weight and stunting (p = 0.003), and a significant association between exclusive breastfeeding and stunting (p = 0.001). Children with low birth weight (<2500 grams) had a 3.1 times higher risk of stunting, while children who were not exclusively breastfed had a 2.7 times higher risk of stunting compared to those who were exclusively breastfeed. Although the study provides valuable insights, its cross-sectional nature limits causal interpretation, and recall bias may have affected the accuracy of reported breastfeeding practices. Despite these limitations, the findings underscore the need for strengthened prenatal and breastfeeding interventions to prevent stunting. Birth weight and exclusive breastfeeding are significantly associated with stunting in children aged 6–24 months. Promotive and preventive interventions through pregnancy monitoring and breastfeeding education are crucial efforts in preventing stunting.
Implementasi Sistem Penilaian Kinerja Berbasis Digital pada Divisi Digital Marketing PT Pos Indonesia (Persero) Regional V Surabaya Hani, Alyyah Rahma Putri; Kustini, Kustini
Jurnal Pengabdian Nasional (JPN) Indonesia Vol. 6 No. 2 (2025): Mei
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jpni.v6i2.1454

Abstract

This community service activity was conducted in the Digital Marketing Division of PT Pos Indonesia (Persero) Regional V Surabaya, aiming to support the implementation of a digital performance appraisal system through the Ihsan Pos and Jobman applications. The background of this activity lies in the ongoing challenges such as data entry difficulties, delays in validation, and limited staff understanding of the Objective and Key Results (OKR) framework and the AKHLAK values, which serve as the foundation for performance evaluation in the company.The implementation used a descriptive qualitative approach, involving participatory observation, interviews with relevant staff, and documentation of the implementation process. Participating students were actively involved in inputting OKR data, synchronizing job descriptions, and assisting with final validation by direct supervisors.The results showed an improvement in the efficiency of the performance appraisal process, with data input time reduced from three days to one working day, and data completeness increasing from 72% to 96%. Staff understanding of the system also improved, as evidenced by 80% of staff being able to operate the application independently after mentoring.In conclusion, this community service activity had a positive impact on the speed and accuracy of the performance appraisal process. However, further training is needed to ensure all employees can formulate OKRs effectively according to SMART principles.
The Impact of Compensation and Work Motivation on Job Satisfaction of PT Toraya Cipta Gemilang Production Employees in Mojokerto Regency Astuti, Nur Habibah Dwi; Kustini, Kustini
Asian Journal of Management Analytics Vol. 3 No. 4 (2024): October 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ajma.v3i4.11579

Abstract

The research aims to determine the influence of compensation and work motivation on job satisfaction of production employees of PT. Toraya Cipta Gemilang, Mojokerto Regency. The method used in this research is a quantitative method. Sampling used non-probability sampling techniques using saturated sampling. A saturated sample was used in this study because the entire population was used. The population in this study was 86 people, so the sample used in this study was 86 people. The data analysis technique used in this research uses Partial least squares (PLS). The results of the research show that the independent variable (X1) compensation contributes to the dependent variable job satisfaction (Y) and the independent variable work motivation (X2) contributes to the dependent variable job satisfaction (Y) of production employees of PT. Toraya Cipta Gemilang in Mojokerto Regency. Providing competitive compensation has a direct impact on individual happiness in the organization, greater compensation means happier employees and the provision of motivation carried out by various parties has an impact on employee job satisfaction in the company, thus having a positive impact on the company as well.
Co-Authors AFIFAH, ZAHRA Ainnindya, Adira Kania Akbar, Mochamad Andre Prawira Ali, Muchtar Anastacia, Jesslin Anggraeni, Kurnia Dwi Arifiah Muslim, Dellamitha Astuti, Nur Habibah Dwi Atieqoh, Siti Darwati, Lilik Dwiki Darmawan, Septian Dwivina, Tessa Mirella Evanthi, Ayundha Fakhriati Fakhriati Fatimah Zuhrah, Fatimah Febriola, Tika Firdaus, Anita Hani, Alyyah Rahma Putri Husnul Muthoharoh Izaak, Wilma Cordelia Kusuma, Moch Aditya Hadi Malinda, Viera Aprilyyana Maridha, Vricillia Jihan Maulana, M Reza Maulidiyah, Miftah Aulia Moh Zaenal Abidin Eko Putro Muhammad Fuad Mu’jizah, Mu’jizah Ningsih Fadhilah Pranawati, Rita Rahmatika, Ajeng Dian Rahmatullah, Andi Muhammad Ridha Ramadhani, Rizky Revaldo, Muhammad Tapus Rini, Hesty Prima Santya, Vandera Marsya Saragih, Joel Fitman Savitaningrum Imansah, Retno Kartini Sholikha, Siti Sofwan, Mochammad Syamsudin Sri Winarti Sugito - Suhanah, Suhanah Sukirno, Adelia Firansiska Supriya, Amanda Susila, Ida Wahab, Abdul Jamil Warnis Warnis, Warnis Wasiah, Asyaul Yuniningsih Yuniningsih Zainal Abidin Eko Putro, Zainal Abidin