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All Journal Jurnal Inovasi Paramita: Historical Studies Journal JAM : Jurnal Aplikasi Manajemen AKADEMIKA Ideas: Jurnal Pendidikan, Sosial dan Budaya JURNAL CIVIC EDUCATION: MEDIA KAJIAN PANCASILA DAN KEWARGANEGARAAN Community Development Journal: Jurnal Pengabdian Masyarakat TheJournalish: Social and Government BERNAS: Jurnal Pengabdian Kepada Masyarakat JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Journal of General Education and Humanities Journal of Artificial Intelligence and Digital Business Public Policy Journal Dynamics of Rural Society Journal INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Retorika: Jurnal Komunikasi, Sosial dan Ilmu Politik Sosiologi: Jurnal Penelitian dan Pengabdian Kepada Masyarakat
Rauf A. Hatu
Universitas Negeri Gorontalo
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Nursing Public Health Social Sciences Veterinary Other

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Journal : Public Policy Journal

 1 
THE IMPACT OF FACILITIES AND SERVICE QUALITY ON OUTPATIENT SATISFACTION IN THE NERVE POLY, CARDIAC POLY, AND INTERNAL POLY OF RUMAH SAKIT UMUM DAERAH PROF. DR. H. ALOEFI SABOE GORONTALO Hilumalo, Nurain; Aneta, Asna; Hatu, Rauf
Public Policy Journal Vol 1, No 1 (2020)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (372.634 KB) | DOI: 10.37905/ppj.v1i1.372

Abstract

This research aims to analyze the impact of facilities and service quality on outpatient satisfaction in the Nerve Poly, Cardiac Poly, and Internal Poly of Rumah Sakit Umum Daerah Prof. Dr. H. Aloei Saboe Gorontalo either partially or simultaneously. The research approach is quantitative. The research method is ex post facto. The research design is causality. The data analysis technique used is double regression. The research findings are that: (1) Service quality has a positive and significant impact on outpatient satisfaction in the Nerve Poly, Cardiac Poly, and Internal Poly of Rumah Sakit Umum Daerah (RSUD) Prof. Dr. H. Aloei Saboe Gorontalo (the coefficient of determination is 43.00%); (2) Facilities have a positive and significant impact on outpatient satisfaction in the Nerve Poly, Cardiac Poly, and Internal Poly of Rumah Sakit Umum Daerah (RSUD) Prof. Dr. H. Aloei Saboe Gorontalo (the coefficient of determination is 12.20%); and (3) Facilities and quality service simultaneously have a positive and significant impact on outpatient satisfaction in the Nerve Poly, Cardiac Poly, and Internal Poly of Rumah Sakit Umum Daerah (RSUD) Prof. Dr. H. Aloei Saboe Gorontalo (the coefficient of determination is 55.20%). Meanwhile, the other 44.80% can be explained by other variables; such as patients’ physiological, psychological, and social factors and health workers and hospital administrative staff’s commitments.
THE INFLUENCE OF PERFORMANCE-BASED BUDGETING PROCEDURES, EMOTIONAL INTELLIGENCE, AND INTERNAL CONTROL SYSTEM ON THE EFFECTIVENESS OF THE SUPERVISORY FUNCTION OF LEGISLATIVE MEMBERS IN DPRD OF GORONTALO CITY Datau, Ramdan; Aneta, Asna; Hatu, Rauf A.
Public Policy Journal Vol 1, No 2 (2020)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (258.683 KB) | DOI: 10.37905/ppj.v1i2.484

Abstract

In this research, we analyzed the influence, either partial or simultaneous, of performance-based budgeting procedures, emotional intelligence, and internal control system on the effectiveness of the supervisory function of legislative members in the DPRD of Gorontalo City. This research used a quantitative approach. The research method was ex post facto. The research design was causality. The data analysis technique used was double regression. Findings indicate that (1) Performance-based budgeting procedures had a significant positive impact on the effectiveness of the supervisory function of legislative members in the Regional People’s Representative Council (DPRD) of Gorontalo City at a coefficient of determination of 44.50%, (2) Emotional intelligence had a significant positive impact on the effectiveness of the supervisory function of legislative members in the Regional People’s Representative Council (DPRD) of Gorontalo City at a coefficient of determination of 21.20%, (3) Internal control system had a significant positive impact on the effectiveness of the supervisory function of legislative members in the Regional People’s Representative Council (DPRD) of Gorontalo City at a coefficient of determination of 25.00%, and (4) Performance-based budgeting procedures, emotional intelligence, and internal control system simultaneously had a significant impact on the effectiveness of the supervisory function of legislative members in the Regional People’s Representative Council (DPRD) of Gorontalo City at a coefficient of determination of 90.70%. The rest, which was 9.30%, was elucidated by other variables unexplained in this research, e.g., bureaucratic structure, cooperative networking, political interest, work competency, and work environment within supervision. 
IMPROVING THE QUALITY OF PUBLIC SERVICES IN THE SOCIETY 5.0 ERA THROUGH DIGITAL LITERATURE CAPABILITIES OF LLDIKTI APPARATUS FOR REGION XVI Halid, Irwan; Hatu, Rauf A.
Public Policy Journal Vol 3, No 1 (2022)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (178.566 KB) | DOI: 10.37905/ppj.v3i1.1350

Abstract

Public services provided by the government must be able to keep pace with and in line with the digital technology that is developing today. The development of digital technology today will facilitate all government actions in providing public services in accordance with the authority and duties provided. The development of digital technology today is made by humans is growing, one of which is Society 5.0. The research method used is case studies, with research data collection techniques using literature studies derived from the documents, reports, books, scientific journals relevant to this study. The analysis technique used is a data analysis technique. The results of the study explain This requires increasing the competence of optimal apparatus to boost the credibility of government agencies by improving the quality of public services based on digital technology. The development of apparatus competence is one of which is the ability of digital literacy skills. The concept of digital leadership is used to develop the vision and mission of digital technology-based public services carried out by leaders in the face of uncertain and complex circumstances. The application of digital technology enables the creation of more efficient public services. The use of digital technology supported by reliable infrastructure and human resources is felt to be able to bridge access to public services amid all the drawbacks owned by the region.
Co-Authors Abdul Said Abubakar Sidik Katili Achmad, Musdalifah Adahati, Fadjrin S. Ahmad Hasan Ahmad Zainuri Andi, Sri Ramdina Putri Anisa Dewi K Hidiya Asna Aneta Atiki, Puspita Baadi, Nurainun Bakari, Nurita Bangga, Bilfadliyanto Damalante, Gina Damopolii, Imelia Datau, Ramdan Dewinta Rizky R. Hatu Dian Ekawaty Ismail Dulahu, Anjeli Duto, Mawar Anggraini Farid Th Musa Funco Tanipu Giasi, Arief Rahmat Gobel, Dita Inda Sari Halid, Irwan Hamrah Qobliyah Hendra Ahmad Hilumalo, Nurain Idham Mantali Ismet Sulila Karim, Jorry Karim, Pratomo Laginta, Iskawati Lemba, Halid Matuwala, Misna Mozin, Sri Yulianty Nasri, Mir’ah Azizah Nento, Natasya Ngiu, Zulaecha Nopiana Mozin Novianty Djafri Nur, Sitiria Paludai, Moh. Sahrul Panuna, Diannitami Paputungan, Dwi Yanti Rahim, Nurlin Rahmatiah Rahmatiah Rahmatiah, Rahmatia Rasid Yunus, Rasid Ridwan Ibrahim Rifki, Moh. Rifki Zulkarnain Baruadi Rismayanti, Saprina Roni Lukum Rosman Ilato Sabrina Nadia Sahrain Bumulo Sainudin Latare Sastro M Wantu Sastro Mustapa Wantu Satingi, Prasetyo Silfina Ir Su’a Suaib, Giwang Eka Putri Sukarman Kamuli Tamu, David Udin Hamim Wungguli, Nuraisyah Ramadani Yanti Aneta Yowan Tamu Yulmawati T. Moonty Zuchri Abdussamad