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The Predisposing Factors to Communicate Effectively in Providing Drug Information Ryo Hastama; Ni Nyoman Yudianti Mendra; Ni Putu Udayana Antari
Jurnal Farmasi Sains dan Komunitas (Journal of Pharmaceutical Sciences and Community) Vol 22, No 1 (2025)
Publisher : Sanata Dharma University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24071/jpsc.007028

Abstract

Effective communication in providing drug information is essential to achieve the expected outcome in implementing pharmaceutical care. This study aims to analyze factors that influence the occurrence of effective communication in providing drug information. Data were collected using a Likert-scale questionnaire survey technique with a cross-sectional design. The study involved 100 samples from all districts in Denpasar City, which were taken by convenience sampling technique. The characteristics of the respondents are described descriptively. Bivariate and multivariate tests are used to analyze the effect of independent variables on effective communication. The pharmacy atmosphere has no significant impact on effective communication. Pharmacists' technical and interpersonal communication skills can facilitate effective communication on the Chi-squared test, but only the interpersonal communication competencies of pharmacists can encourage effective communication in the logistic regression analysis (p-value 0.008; CI: 95%; OR 4.751: 1.492-15.133). Communication factors, in general, predispose to effective communication. Besides paying attention to the message's contents, pharmacists must pay more attention to how drug information is conveyed to patients. Thus, there is a common understanding between the communicator and the communicant. The patient will also be encouraged to use the drug according to the instructions given so that the ultimate goal of treatment can be achieved.
Co-Authors Achmad Purnomo Achmad Purnomo Agustini, Ni Putu Dewi Alfiana Naili Syirvia Anak Agung Ngurah Dwi Kosalawa Andarista, Ni Kadek Novi Arkhania, Ni Putu Ayu Dhea Aswindari, Ni Nyoman Zelina Debby Juliadi Dewa Ayu Made Adnya Swari Dewi, Ni Putu Leona Yorita Erna Cahyaningsih Fitria Megawati Fitria Megawati Fitria Megawati Gusti Bagus Krisna Arum Jati Herleeyana Meriyani Herleeyana Meriyani I Gede Bagaskara Sangging I Gede Made Suradnyana I Gede Wayan Sujarna I Made Agus Sunadi Putra I Putu Tangkas Suwantara I Wayan Mahardika Saputra Intansari, Ni Putu Ocha Indira Jati, Gusti Bagus Krisna Arum Jayanti, Ni Ketut Aprilia Juliari, Ni Putu Hera Kadek Ayu Kartika Putri Ketut Agus Adrianta Ketut Agus Adrianta Komang Tri Candrayani Kosalawa, Anak Agung Ngurah Dwi Lestari, Made Dwik Luh Risma Putri Rahayu Made Dwik Lestari Made Elvenia Ambara Damayanti Made Tarysa Laksmi Dewi Marwati, I Gusti Ayu Megawati, Fitria Mendra, Ni Nyoman Yudianti Meriyani, Herleeyana Ni Kadek Novi Andarista Ni Ketut Aprilia Jayanti Ni Luh Damayanti Ni Luh Wayan Mudia Ariani Ni Made Dharma Shantini Suena Ni Made Dwi Mara Widyani Nayaka Ni Made Puspayanti, Ni Made Ni Nyoman Yudianti Mendra Ni Nyoman Zelina Aswindari Ni Putu Ayu Dhea Arkhania Ni Putu Ayu Wulan Ningsih Ni Putu Dewi Agustini Ni Putu Dewi Agustini Ni Putu Hera Juliari Ni Putu Kurnia Dewi Ni Putu Leona Yorita Dewi Ni Putu Nadya Kirana Wulandari Ni Putu Sri Devi Chynta Cahyanti Ni Wayan Ari Pertiwi Ni Wayan Ratih Purnama Sari Noviyanti, Anak Agung Vivi Nurul Fatoni Nyoman Ayu Prascitasari Nyoman Budiartha Siada Palguna, I Gede Rizky Prascitasari, Nyoman Ayu Putra, I Made Agus Sunadi Putu Era Sandhi Kusuma Yuda Rahadi , I Wayan Surya Restuliani, Ni Kadek Ayu RR. Asih Juanita Ryo Hastama Sangging, I Gede Bagaskara Saputra, I Wayan Mahardika Sumarni Sumarni Sumarni Sumarni Suradnyana, I Gede Made Sutrisnawati, Ni Komang Ayu Bintang Syirvia, Alfiana Naili Wahyuni, Ni Wayan Mita Sri Wardani, I Gusti Agung Ayu Kusuma Widnyani, Ni Kadek Indah Amelia