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All Journal Jurnal Administrasi Kesehatan Indonesia Majalah Obat Tradisional Ngayah: Majalah Aplikasi IPTEKS Jurnal Farmasi Sains dan Komunitas Jurnal Penelitian Pendidikan IPA (JPPIPA) JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Jurnal Ilmu Kefarmasian Indonesia Jurnal Aplikasi dan Inovasi Iptek (JASINTEK) Lumbung Farmasi : Jurnal Ilmu Kefarmasian Jurnal Ilmiah Medicamento Poltekita: Jurnal Pengabdian Masyarakat Jurnal Pengabdian kepada Masyarakat Indonesian Journal of Pharmaceutical Education Pharmaceutical And Biomedical Sciences Journal (PBSJ) Media Farmasi Indonesia Jurnal Farmasi Indonesia Usadha JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Jurnal Kefarmasian Indonesia UNBI Mengabdi Journal Pharmaceutical Science and Application (JPSA)
Ni Putu Udayana Antari
Universitas Mahasaraswati Denpasar
Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Patients' Perception of Waiting Time and Pharmacy Service of Hospital X Bali Antari, Ni Putu Udayana; Megawati, Fitria; Suwantara, I Putu Tangkas; Palguna, I Gede Rizky; Widnyani, Ni Kadek Indah Amelia; Wahyuni, Ni Wayan Mita Sri
JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) Vol 16, No 1
Publisher : Faculty of Pharmacy, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpf.101783

Abstract

Background: Many hospitals are having problems with waiting times. Meanwhile, the effect of waiting time on perceived pharmacy service quality is inconsistent. Waiting time and pharmacy service quality can influence a hospital's image through patient perception.Objectives: To identify factors influencing patients' perceptions of waiting time and pharmacy service quality.Methods: The study used a cross-sectional design with one hundred samples, which were taken using the convenience sampling method. Data were collected using questionnaires and direct observation at Hospital X and analyzed using SPSS version 26 in a 95% CI.Results: Actual and patient-perceived waiting times differed significantly (Wilcoxon test, P-value 0.005). Age significantly affected patient perceptions of pharmacy service quality in both bivariate and multivariate tests (Chi-square: P-value 0.032; Logistic regression: P-value 0.023, adjusted OR: 2.594 (Min: 1.138; Max: 5.912)). Even though included in the equation, the actual waiting time is not significantly associated with patient perceptions.Conclusion: Patients did not perceive waiting times in accordance with the actual waiting time because emotional factors easily influence the perception of time. Pre-elderly and elderly patients at Hospital X perceive pharmacy services dominantly as good quality. Age significantly influences patients' perception of pharmacy service quality. Actual waiting time may influence patients' perception of pharmacy service quality if other factors are controlled. Hospitals should consider age and emotional factors when waiting for services to maintain patients' good perceptions of pharmacy service.
Formulasi Masker Peel Off Ekstrak Buah Naga Merah (Hylocereus lemairei Hook.) dan Pati Jagung dengan Variasi Konsentrasi Polyvinyl Alcohol (PVA) Ni Made Dharma Shantini Suena; I Gusti Agung Ayu Kusuma Wardani; Ni Putu Udayana Antari
Jurnal Ilmiah Medicamento Vol 9 No 2 (2023): Jurnal Ilmiah Medicamento
Publisher : Fakultas Farmasi Universitas Mahasaraswati Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/medicamento.v9i2.3576

Abstract

Red dragon fruit is rich in nutrients and minerals as well as phytoalbumin and antioxidant compounds such as phenolic compounds and vitamin C. Corn contains vitamins A, B, and E as antioxidants, as well as Thiamin, which can reduce black spots on acne scars and dry out wounds. Peel-off masks are cosmetic preparations for facial care that can form a thin, transparent layer on the surface of the skin and can be peeled off after drying, so they are practical to use. Polyvinyl alcohol (PVA) is a film-forming polymer and can increase viscosity, which in turn plays a role in producing peel-off masks that have good physical quality. This study aims to formulate peel-off masks of red dragon fruit extract (Hylocereus lemairei Hook.) and corn starch with varying concentrations of PVA (F1:2.5%, F2:8.75%, F3:17.5%) in order to have a high-quality good physique. The evaluation of the physical quality of the red dragon fruit and corn starch peel-off masks was organoleptic, homogeneity, pH, spreadability, adhesion, and drying time. The organoleptic preparations (F1-F3) were brownish-orange in color, with a distinctive rose odor, with increased viscosity from F1 to F3, and remained stable for up to 4 weeks of storage. The homogeneity of preparation (F1-F3) was homogeneous and lasted for 4 weeks of storage. The pH value of the preparation on day 1, F1 and F2, had a pH of 4, and F3 had a pH of 4.5. From the 1st to the 4th week, the pH of preparations F1-F3 was 4.5, according to the physiological pH of the skin, 4-8. The spreadability of F1-F3 preparations was in the 5.5-6.5 cm range, according to 5-7 cm provisions. The adhesive power of the F1-F3 preparations was in the range of 5.29-40.1 seconds, which is recommended for more than 1 second. The drying time of F1-F3 preparations was in the range of 20.58-30.45 minutes, according to the provisions of 15-30 minutes. The three red dragon fruit and corn starch peel-off mask formulas (F1, F2, and F3) meet the requirements for good physical quality according to the criteria set and recommended. Increasing the PVA concentration did not affect the pH value and spreadability of the three formulas but increased the adhesiveness value and drying time.
The Predisposing Factors to Communicate Effectively in Providing Drug Information Ryo Hastama; Ni Nyoman Yudianti Mendra; Ni Putu Udayana Antari
Jurnal Farmasi Sains dan Komunitas (Journal of Pharmaceutical Sciences and Community) Vol 22, No 1 (2025)
Publisher : Sanata Dharma University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24071/jpsc.007028

Abstract

Effective communication in providing drug information is essential to achieve the expected outcome in implementing pharmaceutical care. This study aims to analyze factors that influence the occurrence of effective communication in providing drug information. Data were collected using a Likert-scale questionnaire survey technique with a cross-sectional design. The study involved 100 samples from all districts in Denpasar City, which were taken by convenience sampling technique. The characteristics of the respondents are described descriptively. Bivariate and multivariate tests are used to analyze the effect of independent variables on effective communication. The pharmacy atmosphere has no significant impact on effective communication. Pharmacists' technical and interpersonal communication skills can facilitate effective communication on the Chi-squared test, but only the interpersonal communication competencies of pharmacists can encourage effective communication in the logistic regression analysis (p-value 0.008; CI: 95%; OR 4.751: 1.492-15.133). Communication factors, in general, predispose to effective communication. Besides paying attention to the message's contents, pharmacists must pay more attention to how drug information is conveyed to patients. Thus, there is a common understanding between the communicator and the communicant. The patient will also be encouraged to use the drug according to the instructions given so that the ultimate goal of treatment can be achieved.
Kualitas Komunikasi Tenaga Kefarmasian Kepada Pasien Dalam Pelayanan Non Resep di Apotek Wilayah Sesetan Denpasar I Putu Tangkas Suwantara; Ni Putu Udayana Antari; Fitria Megawati; Ni Putu Dewi Agustini
Lumbung Farmasi: Jurnal Ilmu Kefarmasian Vol 7, No 1 (2026): Januari
Publisher : UNIVERSITAS MUHAMMADIYAH MATARAM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/lf.v7i1.31699

Abstract

Dalam melakukan pelayanan kefarmasian, tenaga kefarmasian wajib melakukan komunikasi yang efektif dan efisien. Komunikasi yang baik dapat mengoptimalkan efek terapi yang diterima pasien. Dengan kata lain, komunikasi yang baik merupakan parameter keberhasilan dalam sebuah interaksi atau dinyatakan sebagai kualitas yang efektif, sedangkan kualitas yang buruk menandakan ketidakefektifan dalam komunikasi. Penelitian ini dilakukan untuk mengetahui gambaran kualitas komunikasi tenaga kefarmasian kepada pasien dalam pelayanan non resep di Apotek wilayah Sesetan Denpasar. Rancangan penelitian yang digunakan pada penelitian ini adalah deskriptif, dimana pengambilan sampel yang dilakukan adalah dengan teknik purposive sampling terhadap 200 sampel. Data penelitian ini disajikan dalam bentuk persentase untuk menggambarkan karakteristik responden dan tingkat kualitas komunikasi. Kuesioner yang digunakan dalam penelitian ini terdiri dari 5 dimensi, yaitu clarity, humble, audible, emphaty, dan respect. Dari 5 dimensi yang dianalisis, diperoleh hasil yang menunjukkan hasil diatas 80% pada masing-masing dimensi, dengan rata-rata total dimensi 81,3% yang artinya komunikasi telah dilakukan oleh Petugas Kefarmasian di Apotek Wilayah Sesetan Denpasar sudah sangat baik.
STABILITY COMPARISON OF TULASI (Ocimum tenuiflorum L.) LEAF GEL HAND SANITIZER USING 0.5% AND 1% CMC-Na Dewa Ayu Made Adnya Swari; Ni Putu Udayana A; Ni Made Dharma Shantini S
Journal Pharmaceutical Science and Application Vol. 2 No. 1 (2020): Journal Pharmaceutical Science and Application (JPSA)
Publisher : Pharmacy Department, Math and Sciences Faculty, Udayana Univerity

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JPSA.2020.v02.i01.p04

Abstract

Background: Hand sanitizers contain 62% alcohol, softener and moisturizer. High alcohol content is able to irritate and make hands dry. A suitable moisturizer is needed for this preparation. Objective: The aim of this study is to evaluate the physical quality of gel hand sanitizer formulation of Ocimum tenuiflorum with CMC-Na as a gelling agent at a concentration of 0.5% and 1% CMC-Na. Methods: Data were collected at week-0,1,2,3,4, and replication is performed three times at each concentration of each measurement. The test results of the spread and adhesion data analysis using SPSS with a 95% confidence level. Results: Dispersive power and adhesion showed no significant difference (p <0.05) at week 0 and week 4 means second-hand sanitizer gel formulation concentration is not stable. Gel hand sanitizer leaves of Tulasi (Ocimum tenuiflorum) at a concentration of 1% CMC-Na stable from week 0 to week 3, while the concentration of 0.5% CMC-Na change at week 2. Gel hand sanitizer leaves of Tulasi (Ocimum tenuiflorum) with a gelling agent CMC-Na should need to be titrated. Conclusion: Gel hand sanitizer leaves of Tulasi (Ocimum tenuiflorum) that use concentrations of 1% CMC-Na as a gelling agent have a physical quality that is more stable than the organoleptic test concentration of 0.5% CMC-Na. Keywords: Hand sanitizer; Ocimum tenuiflorum L.; CMC-Na; Physical quality evaluation
Co-Authors Achmad Purnomo Achmad Purnomo Adji Prayitno Setiadi Alfiana Naili Syirvia Anak Agung Ngurah Dwi Kosalawa Andarista, Ni Kadek Novi Arkhania, Ni Putu Ayu Dhea Aswindari, Ni Nyoman Zelina Debby Juliadi Dewa Ayu Made Adnya Swari Dewi, Ni Putu Leona Yorita Erna Cahyaningsih Fitria Megawati Fitria Megawati Fitria Megawati Gusti Ayu Putu Laksmi Puspa Sari Gusti Bagus Krisna Arum Jati Herleeyana Meriyani I Gede Bagaskara Sangging I Gede Made Suradnyana I Gede Wayan Sujarna I Gusti Agung Ari Kusuma Yana I Gusti Ayu Marwati I Made Agus Sunadi Putra I Putu Tangkas Suwantara I Wayan Mahardika Saputra Intansari, Ni Putu Ocha Indira Jati, Gusti Bagus Krisna Arum Jayanti, Ni Ketut Aprilia Juliari, Ni Putu Hera Kadek Ayu Kartika Putri Ketut Agus Adrianta Komang Tri Candrayani Kosalawa, Anak Agung Ngurah Dwi Lestari, Made Dwik Luh Risma Putri Rahayu Made Dwik Lestari Made Elvenia Ambara Damayanti Made Tarysa Laksmi Dewi Marwati, I Gusti Ayu Megawati, Fitria Mendra, Ni Nyoman Yudianti Ni Kadek Novi Andarista Ni Ketut Aprilia Jayanti Ni Luh Damayanti Ni Luh Wayan Mudia Ariani Ni Made Dharma Shantini Suena Ni Made Dwi Mara Widyani Nayaka Ni Made Puspayanti, Ni Made Ni Nyoman Yudianti Mendra Ni Nyoman Yudianti Mendra Ni Nyoman Yudianti Mendra Ni Nyoman Zelina Aswindari Ni Putu Agustini Ari Dewi Ni Putu Ayu Dhea Arkhania Ni Putu Ayu Wulan Ningsih Ni Putu Dewi Agustini Ni Putu Dewi Agustini Ni Putu Hera Juliari Ni Putu Kurnia Dewi Ni Putu Leona Yorita Dewi Ni Putu Nadya Kirana Wulandari Ni Putu Sri Devi Chynta Cahyanti Ni Wayan Ari Pertiwi Ni Wayan Ratih Purnama Sari Noviyanti, Anak Agung Vivi Nurul Fatoni Nyoman Ayu Prascitasari Nyoman Budiartha Siada Palguna, I Gede Rizky Prascitasari, Nyoman Ayu Purnama Sari, Ni Kadek Akari Putra, I Made Agus Sunadi Putu Era Sandhi Kusuma Yuda Rahadi , I Wayan Surya Restuliani, Ni Kadek Ayu RR. Asih Juanita Ryo Hastama Sangging, I Gede Bagaskara Saputra, I Wayan Mahardika Sumarni Sumarni Sumarni Sumarni Suradnyana, I Gede Made Sutrisnawati, Ni Komang Ayu Bintang Syirvia, Alfiana Naili Wahyuni, Ni Wayan Mita Sri Wardani, I Gusti Agung Ayu Kusuma Widnyani, Ni Kadek Indah Amelia Yosi Irawati Wibowo