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All Journal IJCCS (Indonesian Journal of Computing and Cybernetics Systems) TELKOMNIKA (Telecommunication Computing Electronics and Control) SITEKIN: Jurnal Sains, Teknologi dan Industri JUSIFO : Jurnal Sistem Informasi Jurnal Ilmiah Rekayasa dan Manajemen Sistem Informasi Sistemasi: Jurnal Sistem Informasi JURNAL MEDIA INFORMATIKA BUDIDARMA Seminar Nasional Teknologi Informasi Komunikasi dan Industri INOVTEK Polbeng - Seri Informatika JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Inotera JURIKOM (Jurnal Riset Komputer) Jurnal Sistem Cerdas JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Building of Informatics, Technology and Science Jurnal Sistem Informasi dan Informatika (SIMIKA) Zonasi: Jurnal Sistem Informasi Indonesian Journal of Electrical Engineering and Computer Science JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Jurnal Sistem Komputer dan Informatika (JSON) Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Jurnal Teknik Informatika (JUTIF) Jurnal Pendidikan dan Teknologi Indonesia Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI) Indonesian Journal of Informatic Research and Software Engineering Malcom: Indonesian Journal of Machine Learning and Computer Science Journal of Informatics, Electrical and Electronics Engineering Jurnal Penelitian Teknologi Informasi dan Sains The Indonesian Journal of Computer Science INOVTEK Polbeng - Seri Informatika
Febi Nur Salisah
Program Studi Sistem Informasi, Fakultas Sains Dan Teknologi, Universitas Islam Negeri Sultan Syarif Kasim Riau
Aerospace Engineering Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Mathematics Mechanical Engineering Other

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Prediksi Jumlah Bayi Penerima Imunisasi DPT 1 dan DPT 2 Menggunakan Support Vector Regression Idriani R, Nova; Permana, Inggih; Salisah, Febi Nur; Megawati, Megawati; Rahmawita M, Medyantiwi
JURNAL MEDIA INFORMATIKA BUDIDARMA Vol 8, No 3 (2024): Juli 2024
Publisher : Universitas Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/mib.v8i3.7694

Abstract

Vaccination against diphtheria, pertussis (whooping cough), and tetanus is known as DPT immunization, which protects a person from three serious diseases. This vaccine is given in the form of an injection where there are 5 antigens in one injection of the vaccine. DPT immunization is a complete routine immunization that will be continued in grades 1 to 6 elementary school. DPT immunization is feared by mothers because of the side effects that occur in babies after the vaccine injection, namely that the baby will have a fever and be fussy. This has resulted in delays in collecting data on babies who have received this immunization, which has an impact on estimates of babies who will receive DPT immunization in the following month. Of course, this will disrupt the stock of vaccines provided, causing the potential for them to be out of stock. To overcome this problem, it is necessary to collect data on babies who have received DPT in the previous month. This data will be used to predict babies who will receive DPT immunization in the following month using the Support Vector Regression (SVR) method. So that the community health center can provide information regarding the prediction of the number of babies who will receive DPT immunization. This method uses three kernels and a Sliding Window to divide the data into smaller segments, moving alternately across the time series data, making it suitable for predicting babies who will receive DPT immunization in the next time interval. From the three kernels used on the two data that have been separated into DPT 1 and DPT 2, windowing size 3 linear kernels were obtained which were selected as an accurate evaluation of model work on DPT 1 with MAPE values of 3.35, RMSE 0.193, and R2 0.1. And windowing size 3 RBF kernels are more optimal in DPT 2 with MAPE values of 7.86, RMSE 0.163, and R2 0.288.
Peramalan Jumlah Kedatangan Wisatawan Menggunakan Support Vector Regression Berbasis Sliding Window Fitriah, Ma’idatul; Permana, Inggih; Salisah, Febi Nur; Munzir, Medyantiwi Rahmawita; Megawati, Megawati
JURNAL MEDIA INFORMATIKA BUDIDARMA Vol 8, No 3 (2024): Juli 2024
Publisher : Universitas Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/mib.v8i3.7408

Abstract

As a developing city, Pekanbaru has the potential for attractive tourist attractions for tourists. The arrival of tourists has had a big positive impact on the economy of Pekanbaru City. The number of tourist arrivals can experience ups and downs every month, for this reason it is necessary to forecast the number of tourists in the future. This research aims to apply the Orange Data Mining application in predicting the number of tourist arrivals by comparing the kernels in the Support Vector Regression (SVR) method and applying Sliding Window size 3 to window size 13 to transform into time series data. As well as sharing data using the K-Fold Validation method with a value of K-10. Then the performance of the kernels used can be seen using the Test and Score widget which presents the results of Root Mean Absolute Error (MAE), Mean Square Error (MSE), Root Mean Square Error (RMSE), dan R-squared(R2). The results for forecasting the number of tourist arrivals to Pekanbaru City using the SVR method show that the RBF Kernel is the optimal choice compared to the Polinomial and Linear Kernels. The results of the Test and Score widget show that the RBF Kernel with window size 10 has lower MAE, MSE and RMSE values, namely 0.118, 0.022 and 0.147. Apart from that, the comparison of R2 in window size 10 for Kernel RBF shows better performance with a value of 0.519.
Analisis Kualitas Layanan Website Pemerintahan Dispusip Kota Pekanbaru Dengan Metode E-Govqual Darmawan, Reza; Salisah, Febi Nur; Anggraini, A; Anwar, Tengku Khairil
Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Vol 8, No 2 (2023): Edisi Agustus
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/jurasik.v8i2.628

Abstract

The Pekanbaru City Office is a library in the field of information media dissemination using an E-Government-based website. This study aims to determine the results of service quality analysis on the Pekanbaru City Disputation website using the E-Govqual method which functions to measure the quality of E-Government services with 4 E-Govqual dimensions consisting of, ease of use, trust. , content and appearance of information, and citizen support. In interviews with 30 users, it was found that there were several problems regarding the website. By using E-Govqual the measurement of the information system will provide dimensions that are in accordance with the problem variables taken from interviews with these users. This study collected data with a questionnaire as a research instrument. The research questionnaire consisted of 24 statements with a total of 100 respondents. The results of this analysis conclude that there are 4 variables that are the top priority for improving the quality of website services, namely search (EF3), use of personal data (TR4), images, colors, graphics, animation and web size (CA1), and frequent questions filed (CS6). There are also 4 variables that have the highest satisfaction score that need to be maintained, namely the website address/url (EF2), access control (TR2), completeness of information (CA5), and knowledge and courtesy of employees (CS4). From the results obtained the average value of statistical analysis exceeds 3 of the four dimensions, this shows the need to improve website performance and the citizen support variable has the highest significant influence on community support on the Pekanbaru City Dispusip website.
Perbandingan Kernel Algoritma Support Vector Regression Terhadap Performa Prediksi Produksi Kelapa Sawit: Comparison of the Support Vector Regression Kernel Algorithm on the Performance of Palm Production Prediction Maulana, Rizki Azli; Permana, Inggih; Salisah, Febi Nur; Ahsyar, Tengku Khairil; Jazman, Muhammad
MALCOM: Indonesian Journal of Machine Learning and Computer Science Vol. 5 No. 1 (2025): MALCOM January 2025
Publisher : Institut Riset dan Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57152/malcom.v5i1.1410

Abstract

Produksi kelapa sawit merupakan salah satu faktor utama dalam industri perkebunan kelapa sawit yang memengaruhi kesejahteraan ekonomi suatu daerah. Dalam upaya untuk meningkatkan prediksi produksi kelapa sawit, algoritma Support Vector Regression (SVR) telah diadopsi sebagai metode prediksi yang potensial. Namun, pilihan kernel dalam SVR dapat mempengaruhi performa prediksi. Penelitian ini bertujuan untuk membandingkan performa prediksi produksi kelapa sawit menggunakan tiga kernel yang berbeda, yaitu linear, polinomial, dan radial basis function (RBF), di PTPN V.Data produksi kelapa sawit dari PT Perkebunan Nusantara V (PTPN V) digunakan sebagai data input. Metrik evaluasi performa prediksi, seperti mean absolute error (MAE), mean squared error (MSE), dan koefisien determinasi (R-squared), digunakan untuk membandingkan ketiga kernel SVR. Hasil eksperimen menunjukkan bahwa kernel RBF cenderung memberikan hasil prediksi yang lebih baik dibandingkan dengan kernel linear dan polinomial. Namun, faktor-faktor seperti kestabilan model dan kecepatan komputasi juga perlu dipertimbangkan dalam pemilihan kernel. Penelitian ini memberikan wawasan penting bagi pengguna SVR dalam memilih kernel yang sesuai untuk meningkatkan prediksi produksi kelapa sawit di PTPN V.
Analysis of The Influence of Trust on User Satisfaction of Mobile Application E-Commerce Using DeLone and McLean Method Amani, Nailul; Megawati, Megawati; Maita, Idria; Nur Salisah, Febi; Marsal, Arif
Jurnal Sistem Cerdas Vol. 8 No. 1 (2025)
Publisher : APIC

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37396/jsc.v8i1.490

Abstract

Lazada is one of the mobile-platform based e-commerce that has more than 100 million downloads. Lazada is an e-commerce site that offers several necessities such as mobile phones or tablets; household appliances, health and beauty, men's and women's fashion, baby and children's equipment, and electronics. User satisfaction is one of the important factors in the success of e-commerce implementation. However, there are still many complaints felt by Lazada application users which have an impact on user trust and satisfaction. Therefore, this study aims to determine the level of user satisfaction and how the trust factor influences user satisfaction on the Lazada mobile application using the DeLone& McLean model by adding the trust variable. Respondents in this study were Lazada application users in Pekanbaru City. This study uses a quantitative approach by distributing questionnaires online and sampling using a purposive sampling technique. The total data collected from 100 respondents was analyzed using the PLS-SEM technique with the help of the SmartPLS 4.0 tool. The results of this study indicate that Information Quality, Trust, and Use have a significant influence on user satisfaction and user satisfaction has a significant effect on trust. Of the 10 hypotheses proposed, four were rejected, namely information quality on trust, service quality on user satisfaction, system quality on user satisfaction, and trust on net benefit.
Risk Analysis of the Information System of the Riau Provincial Plantation Agency Website using ISO 31000 Fernanda, Ustara Dwi; wati, Mega; Rozanda, Nesdi Evrilyan; Salisah, Febi Nur
Sistemasi: Jurnal Sistem Informasi Vol 14, No 4 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i4.5368

Abstract

The website of the Riau Provincial Plantation Agency plays a vital role in supporting public information and administrative services. However, the use of information technology also introduces various risks that may disrupt system operations. This study aims to analyze information technology risks associated with the website using the ISO 31000:2018 risk management framework. A qualitative descriptive approach was employed, utilizing interviews, observations, and documentation. The risk management process was conducted through the stages of risk identification, analysis, evaluation, treatment, as well as monitoring and review. The findings identified nine main risks. Eight of them were categorized as medium-level risks, including lightning, fire, human error, data corruption, server downtime, hardware damage, overheating, and power outages. One risk—software updates—was classified as low-level. This study is limited to information technology risks identified internally, based on primary data collected from the website management team. The findings provide risk mitigation recommendations that can serve as guidelines to enhance the security and continuity of the information system within the Riau Provincial Plantation Agency.
An Analysis of the Academic Information System Quality at Universitas Lancang Kuning (Smart Unilak) using the WebQual 4.0 and McCall Methods Zarry, Cindy Kirana; Megawati, Megawati; Rahmawita, Medyantiwi; Salisah, Febi Nur
Sistemasi: Jurnal Sistem Informasi Vol 14, No 4 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i4.5164

Abstract

Websites have become an essential medium for information dissemination and marketing, particularly in the context of higher education. Universitas Lancang Kuning has implemented an Academic Information System (Smart Unilak) to improve the efficiency of academic services. However, observations and interviews with the PDDIKTI administrator revealed several issues, including a lack of updated information, difficulties in completing the Study Plan Card (KRS), and concerns regarding data security. To evaluate the system's quality, an analysis was conducted using the WebQual 4.0 and McCall methods. The WebQual analysis showed that the average respondent scores ranged from 3 to 4, which were interpreted as “Satisfactory” to “Very Satisfactory.” Additionally, the McCall method yielded an overall quality score of 89.28%, placing the system in the “Excellent” category. While respondents expressed satisfaction with the information and security provided by the system, there remains room for improvement in terms of communication ease. The findings of this study serve as an evaluation reference for website developers and a basis for future research. It is recommended that subsequent studies incorporate direct usability testing with users to identify issues that may not surface through surveys and questionnaires. Observing users as they interact with the system can provide valuable insights for further enhancement.
Applying KNN, NBC, and C4.5 Algorithms to Identify Eligibility for Non-Cash Food Aid Rizki Pratama Putra Agri; Permana, Inggih Permana; Salisah, Febi Nur; Jazman , Muhammad; Afdal, Muhammad
INOVTEK Polbeng - Seri Informatika Vol. 10 No. 2 (2025): July
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/89xvxf70

Abstract

The Indonesian government has implemented the Non-Cash Food Assistance (BPNT) program as an effort to improve people's welfare. However, in its implementation, there are still obstacles in the process of determining the right beneficiaries. Determining the right BPNT recipients is important to ensure that the assistance is received by people who really need it and to prevent budget misuse. This research aims to help the government to easily process data using three classification algorithms, namely K-Nearest Neighbour (K-NN), Naïve Bayes Classifier (NBC), and C4.5 in classifying BPNT recipient data in Air Molek Village, Indragiri Hulu Regency. K-NN, NBC, and C4.5 were chosen because they represent different approaches: K-NN is distance-based, NBC is probability-based, and C4.5 uses decision trees. The stages of the methodology used include data collection, data preprocessing, data splitting (Hold-Out), data balancing and model testing. The results showed that the K-NN algorithm got an accuracy of 70.45%, precision 68.34% recall 72.42%, NBC got an accuracy of 60.58%, precision 58.21%, recall 85.42%, and C 4.5 with an accuracy of 62.56%, precision 59.17%, recall 63.33%. The results of this study can help the government in developing a more objective and data-based decision support system for determining BPNT recipients. The limitation of this research is the use of data that is limited to only one of the data sources.
Analisis Kepuasan Mahasiswa Pekanbaru Pada Aplikasi Flip dengan Metode End User Computing Satisfaction (EUCS) Anggi Widya Atma Nugraha; Inggih Permana; Febi Nur Salisah; Tengku Khairil Ahsyar; M. Afdal
Journal of Informatics, Electrical and Electronics Engineering Vol. 4 No. 4 (2025): June 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jieee.v4i4.2439

Abstract

A Flip is a Financial Technology (fintech) company providing admin fee-free money transfer services that has been used by more than 10 million users. Along with technological developments in the financial sector, Flip must be able to compete and survive against similar service providers. Efforts that can be made to compete include measuring satisfaction levels in using Flip. The purpose of this study is to assess the level of satisfaction of Flip users so that the results of this research can be used to provide recommendations for evaluating the Flip information system. In conducting satisfaction level analysis, the End User Computing Satisfaction (EUCS) approach can be applied. EUCS is able to evaluate usage satisfaction in using information systems in the areas of content, accuracy, format, ease of use, and timeliness based on information system usage experience. The research was conducted with sample data from university student users of the Flip application in Pekanbaru City. Based on the test results, the highest result with a percentage value of 80% in the Very Satisfied category was observed in the Ease of Use variable from the Likert scale results. The average satisfaction level of Flip application users was 77% in the Satisfied category. The Classical Assumption Test results showed that in the normality test, the testing was normal, and in the multicollinearity testing, it was found that multicollinearity did not occur in the test results. In the Multiple Linear Regression Test, the variable equation result obtained was Y = 0.158 + 0.114X1 + 0.031X2 + 0.054X3 + 0.111X4 + 0.001X5. Based on the Coefficient of Determination Test results, it was found that the content variable, accuracy variable, format variable, ease of use variable, and timeliness variable were able to explain their relationship to the dependent variable and showed an influence of 53%.
Pengukuran Retensi Pelanggan Insyira Oleh-Oleh Berdasarkan Analisis Sentimen Pengguna Instagram Fiki; Inggih Permana; Febi Nur Salisah; Eki Saputra; Arif Marsal
Journal of Informatics, Electrical and Electronics Engineering Vol. 4 No. 4 (2025): June 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jieee.v4i4.2473

Abstract

Instagram as a social media platform has opened new opportunities for businesses to market their products creatively and efficiently. Through interactive features such as the comments section, users can express their opinions about the products or services offered. These comments contain sentiments that can be analyzed to understand customer perceptions. This study aims to measure customer retention using sentiment analysis of Instagram user comments. The comment data was collected using web scraping techniques from the Instagram page, followed by labeling using a lexicon-based approach and sentiment classification into positive, negative, and neutral categories through sentiment analysis. This analysis is linked to the concept of customer retention, which is an important strategy for maintaining long-term relationships with consumers. Furthermore, the results of customer retention analysis in this study show that positive sentiment has a retention rate of 53.4% (303 out of 567 comments), neutral sentiment 6.9% (45 out of 650 comments), and negative sentiment 15.1% (22 out of 146 comments). Overall, 370 out of 1,363 comments, or 27.1%, were categorized as contributing to retention. In terms of the proportion of sentiment contributing to total retention, positive comments dominate with 81.9% (303 out of 370). These findings suggest that although neutral comments are the most frequent, positive sentiment contributes the most to customer retention. This indicates that positive sentiment is a strong predictor of customer loyalty, highlighting the importance for companies to foster positive experiences through quality products, reliable services, and active engagement on social media. Insyira is capable of maintaining customer retention, especially from those who express positive sentiment, which reflects satisfaction with its products, services, and interactions on social media
Co-Authors A Anggraini Afdal Muhammad Efendi Anggi Widya Atma Nugraha Anggia Anfina Anggy Julia Wulandari Angraini Angraini Anisa Nirmala, Fitri Anwar, Tengku Khairil Arabiatul Adawiyah Arif Marsal Arif Marsal Arif Marsal Arrazak, Fadlan Bayu Putra Danil Risaldi Darmawan, Reza Dewi Astuti Eki Saputra Eki Saputra Eki Saputra Elin Haerani Endah Purnamasari Esis Srikanti Fachrurozi Fadhilah Syafria Fadil Rahmat Andini Febrian, Dany Fernanda, Ustara Dwi Fiki Fitri Wulandari Fitriah, Ma’idatul Fitriah, Ma’idatul Fitriani Muttakin Fitriani Muttakin Fitriani Muttakin Giansyah, Qhoiril Aldi Gustinov, Mhd Dion Harisman Efendi Hasbi Sidiq Arfajsyah Hendri, Desvita Husaini, Fahri Idria Maita Idria Maita Idria Maita Idriani R, Nova Imam Muttaqin Indah Lestari Indri Dian Pertiwi Inggih Permana Inggih Permana Permana Intan, Sofia Fulvi Jayadi, Puguh Jazman , Muhammad Jazman, Muhammad Kusuma, Gathot Hanyokro Leony Lidya M Afdal M Afdal M. Afdal M. Afdal M. Afdal M.Afdal Maulana, Rizki Azli Mawaddah, Zuriatul Mega wati, Mega Megawati Megawati - Megawati Megawati Megawati Megawati Mona Fronita Muhammad Afdal Muhammad Afdal Muhammad Iqbal Indrawan Muhammad Jazman Muhammad Jazman Muhammad Luthfi Muhammad Luthfi Hamzah Muhammad Munawir Arpan Munzir, Medyantiwi Rahmawita Mustakim Mustakim Muttakin, Fitriani Nabila Putri Nailul Amani Nardialis Nardialis Nasution, Nur Shabrina Naufal Fikri, R. Adlian Nesdi Evrilyan Rozanda Nesdi Evrilyan Rozanda Norhavina Norhavina Nuraisyah Nuraisyah Nurkholis Nurkholis Nurrahma, Intan Puput Iswandi Putra, Adhytia Pratama Putri, Amanda Iksanul Rahma Aliya Rahma Devi Rahmawita M, Medyantiwi Rahmawita, Medyantiwi Rangga Arief Putra Ria Agustina Rice Novita Rice Novita Rizka Fitri Yansi Rizki Pratama Putra Agri Rizki Pratama Putra Agri Rozanda, Nesdi Evrilyan Sanusi Saputri, Setia Ningsih Sari, Gusmelia Puspita Sarjon Defit Setiawati, Elsa Shir Li Wang Shulhan Abdul Gofar Siti Zainah Sulthan Habib Syahri, Alfi Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syarif, Yulia Tengku Khairil Ahsyar Tshamaroh, Muthia Uci Indah Sari Winda Wahyuti Wira Mulia, M. Roid Zarnelly Zarry, Cindy Kirana