Claim Missing Document
Check
Articles

Found 22 Documents
Search

Dampak Strategi Digital Marketing terhadap Kepercayaan Pelanggan Cafe Aola Paciran Lamongan Indrika Dwi Febianti; Siti Musarofah; Mesra Surya Ariefin; Dadang Wiratama
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 2 (2026): Mei-Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i2.9907

Abstract

This study aims to analyze the impact of digital marketing strategies on customer trust at Cafe Aola Paciran Lamongan. The research employs a descriptive qualitative approach involving 16 informants selected through purposive sampling, specifically customers who are familiar with or have interacted with Cafe Aola through digital media. Data were collected through semi-structured interviews, questionnaires, and documentation, while data analysis used the interactive model of Miles and Huberman, including data reduction, data display, and conclusion drawing. The results show that Cafe Aola’s digital marketing strategy is dominated by the use of social media, particularly TikTok and Instagram. TikTok plays a significant role in expanding promotional reach through the For Your Page (FYP) algorithm, while Instagram supports visual branding and structured information delivery. High-quality digital content that is attractive, aesthetic, and informative has been proven to increase brand awareness and shape customer expectations. The level of customer trust in Cafe Aola is relatively high, as indicated by the consistency between digital information and actual experience, as well as the absence of misleading or exaggerated information. In addition, responsive, friendly, and communicative digital interactions further strengthen customer trust. Digital marketing strategies also have a positive impact on customer behavior, including increased intention to visit, willingness to revisit, and readiness to recommend the cafe to others. Thus, digital marketing functions not only as a promotional tool but also as a strategic means of building customer trust and long-term relationships.
Blockchain Technology Utilization in the Waqf Sector: Research Trends and Future Directions Muhammad Dzikri Abadi; Roudlotul Badi’ah; Dadang Wiratama; Ika Purwanti; Siti Musarofah; M Adhitya Nugraha Pratama; Imtinan Widhah Kumala
Media Komunikasi Ilmu Ekonomi Vol 43 No 1 (2026): MELATI: Jurnal Media Komunikasi Ilmu Ekonomi Juni 2026
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Institut Teknologi dan Bisnis Ahmad Dahlan Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58906/melati.v43i1.434

Abstract

This study maps the development, collaboration patterns, citation structure, and thematic evolution of research on blockchain technology in the waqf sector. A bibliometric analysis of 417 Scopus-indexed publications published from 2006 to 12 July 2024 was performed using Bibliometrix in RStudio and VOSviewer. The analysis covered publication trends, influential sources and contributors, country productivity, citation impact, collaboration networks, and keyword co-occurrence. The results show increasing scholarly attention to the intersection of blockchain, Islamic finance, fintech, and waqf management. Malaysia and Indonesia emerged as the most productive and most cited countries, while an international co-authorship rate of 29.74% indicated moderate cross-border collaboration. Keyword analysis revealed that the field is anchored in Islamic finance, fintech, blockchain, and waqf, with growing attention to cash waqf, crowdfunding, financial inclusion, digital transformation, smart contracts, cybersecurity, and technology adoption. However, these patterns demonstrate scholarly attention and thematic associations rather than empirical proof of blockchain’s operational benefits in waqf institutions. This study identifies priority gaps in empirical implementation, Shariah governance, stakeholder adoption, technical feasibility, and socioeconomic impact evaluation of blockchain-enabled waqf systems.