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All Journal Laa Maisyir Jurnal Ekonomi Islam IJTIHAD Maraji`: Jurnal Ilmu Keislaman Al-Amwal : Jurnal Ekonomi dan Perbankan Syari\'ah Jurnal Ekonomi Pembangunan STIE Muhammadiyah Palopo Jurnal ASPIKOM Ijaz Arabi Journal of Arabic Learning MALIA NISBAH: JURNAL PERBANKAN SYARIAH Istinbath: Jurnal Hukum dan Ekonomi Islam Jurnal Tabarru': Islamic Banking and Finance Syarikat : Jurnal Rumpun Ekonomi Syariah Justisia Ekonomika Ulumuna: Jurnal Studi Keislaman Al Maal: Journal of Islamic Economics and Banking SERAMBI: Jurnal Ekonomi Manajemen dan Bisnis Islam Dialektika: Jurnal Ekonomi dan Ilmu Sosial Al-Kharaj: Journal of Islamic Economic and Business Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL EKONOMI, KEUANGAN, INVESTASI DAN SYARIAH (EKUITAS) El-Qist : Journal of Islamic Economics and Business (JIEB) Adz Dzahab : Jurnal Ekonomi dan Bisnis Islam AL-ARBAH: Journal of Islamic Finance and Banking Al-tsaman : Jurnal Ekonomi dan Keuangan Islam Al-Buhuts (e-journal) Jurnal Riset Ekonomi Syariah Milkiyah: Jurnal Hukum Ekonomi Syariah Keris: Journal of Community Engagement MIYAH: Jurnal Studi Islam JUSTICES: Journal of Law Santri: Journal of Student Engagement Amal: Jurnal Ekonomi Syariah Maslahah: Jurnal Manajemen dan Ekonomi Syariah Jurnal Media Akademik (JMA) Demagogi: Journal of Social Sciences, Economics and Education Al-Fadilah: Islamic Economics Journal MASADIR: Jurnal Hukum Islam Jurnal Kajian Ekonomi dan Perbankan Syariah Optimum: Jurnal Ekonomi dan Pembangunan Journal of Islamic Philosophy and Contemporary Thought Jurnal At-Tamwil: Kajian Ekonomi Syariah Reflektika Al-Iffah: Journal of Islamic Sciences Research
Taufiqur Rahman
Fakultas Keislaman, Universitas Trunojoyo Madura
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Journal : Al-Kharaj: Journal of Islamic Economic and Business

 1 
Cross-sectional Analysis of Member Satisfaction Factors of KSPPS Mitra Usaha Ideal Jawa Timur Afrizal Zulkarnaein; Taufiqur Rahman
Al-Kharaj: Journal of Islamic Economic and Business Vol. 7 No. 1 (2025): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v7i2.6512

Abstract

This study aims to ascertain the relationship between the variables of service quality, trust, and ease of use on member satisfaction of KSPPS Mitra Usaha Ideal Jawa Timur. This is predicated on the idea that cooperative member satisfaction significantly impacts the cooperative's long-term success, with service quality, trust, and usability being elements thought to influence members positive experiences. This kind of study employs a cross-sectional design and is quantitative. Ninety-three participants made up the study's sample, which was gathered by distributing questionnaires. Instrument tests, multiple linear analysis tests, and classical assumption tests are the methods of data analysis that are employed. The findings indicated that while simplicity of use has no discernible impact on member satisfaction, service quality and trust do. The satisfaction of KSPPS Mitra Usaha Ideal Jawa Timur members is simultaneously impacted by the three independent variables. This study also shows a connection to disconfirmation theory, which compares expectations with performance, and negativity theory, which maintains that bad experiences affect a person more than positive ones.
Co-Authors A'yun, Indah Firdanilla Abdur Rohim Adinda Pramesti Indah Cahyani Adiyono Adiyono Affandi, Mahrus Afiza Ridha Zamzima Afrizal Zulkarnaein Agriana, Gita Ahmad Makhtum Ahmad Musadad Ahmad, Walid In'am Al Kautsar, Syahvergio Anugrah Alan Su'ud Ma'adi Alya, Ulka Anggraeni, Silvia Abni Ariffin, Mohd Faizal Noor bin Arsyad, Muhammad Rizal Aulia Urrohmah Dahruji Dahruji, Dahruji Dzikrulloh, Dzikrulloh Elita Putri Pradipta Ely Inriani Farid Ardyansyah Fidya Puji Ramadhani Fitriyah, Siti Lailatul Galuh Widitya Qomaro Hairul Umur Hanifah, Luluk Hikmah Hidayah, Isnaini Holis Holis Ianatus Sholeha Itsnaini, Fadhilatul Khasanah, Hanna Nur Khoiroh, Sabilatul Khoirun Nasik Khumairoh, Dzurorin Kurnia Fitri Salsabila LILIS SUAIBAH Lourensia Hani Luthfiyana Hidayatu Rohmah Ma’adi, Alan Su’ud Marshanda Ridia Amelia Miftakur Rohman Misbahul Munir Moh Idris Mohamad Ali Hisyam, Mohamad Ali Mohammad Nizarul Alim Mohammad Syarifatul Mustofa Muhammad Ersya Faraby Muhammad Harun Mustaniroh, Mustaniroh Permana, Dikki Pratiwi Nur Laili Putri Amalia Putri Rahayu Ningsih Putri, Filda Felisa Ribka Bunga Satya Banjarnahor Rikhe Dwi Nurdiyah Risa Umami Rizqiatul Camelia Romli, Moh. Rosita Ramadhani Salistia, Faisal Sa’adah, Nurus Siti Hasmah Dita Sp Siti Nur Baiti Siti Nur Halizah Sitti Halimah Sunariyah, Anik Syakira, Yulia Rachma Tri Pujiati Umi Qurrotul Aini Wahyu Setiawan Djodi Wasilatur Rohmah