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Journal : Gema

ANALISIS PENGUKURAN KINERJA SMK NEGERI 6 SURAKARTA DENGAN PENDEKATAN BALANCED SCORECARD Pramono, Joko
GEMA Vol 26, No 48 (2014): GEMA, Th. XXVI/48/Februari - Juli 2014
Publisher : GEMA

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Abstract

The study aims to measure the performance of SMKN 6 Surakarta by Balanced Scorecard approach. It is a quantitative study with descriptive design. The study was conducted by measuring the level performance of SMKN 6 Surakarta on four aspects (perspectives) performance in the Balanced Scorecard, namely: financial perspective, customer perspective, internal business processes, and learning and growth perspective. The primary data which is questionnaire was used to measure both the performance of customer perspective and learning and growth perspective, while the secondary data was used to measure both the financial perspective performance and internal business process perspective. The study used students and teachers and also staffs of SMKN 6 Surakarta as respondents. The final result of the study shows that the performance of SMKN 6 Surakarta is on the very good level in general. The performance of financial perspective shows good performance which qualifies the requirement of economical, effective, and efficient, while the performance of customer perspective gains good category. In addition, the performance of internal business processes shows very good level and also the performance of learning and growth perspective shows good category. The results recommend SMKN 6 Surakarta to (1) make effort to improve the school performance which has been at the good level into very good category, (2) the staffs and the librarian should improve the service quality to students, (3) the teachers should concern much more toward the problem of student’s learning, (4) the school leader should be more accommodative and creative in dealing with any school problems, so that the performance of SMKN 6 Surakarta will improve.
Co-Authors Afandi, Rizal Algata, Agidia Magrisa Almaududi, Muammar Mursyid Ambarsari, lndrie Angin , Sarwan Perangin Ani Rahmawati Anoraga Sunggingprobo, Satrio Apriliani, Safira Ardiansyah, M. Yusuf Arikarini, Auliya Prada Sinangling Putri Aris Tri Haryanto Ayu Kusumawati, Yusna Ayu Nanda, Farischa Martya Budianto, Arifin Budianto Budiyati Budiyati, Budiyati Candra Yunika, Vina Damayanti Suhita Dian Esti Nurati Dora Kusumastuti Dyah Ayu Purnamasari Dyah, Adelia Eka Putri, Radya Rahma Desy Fadhilah Fadhilah Fahrudin Arif Farco Siswiyanto Raharjo Fika Safitri, Andina Firdiansyah, Moh. Rofiqi Hanny Hafiar Hanum, Janette Herawati, Khusnah Heruwibawa, Heruwibawa Husnul Khatimah Ibrahim, Ahmad Zubir Jayanti, Datik Dwi Jayawarsa, A.A. Ketut Joko Handoko, Sayudi Joko Suranto Junitaningsih, Fadila Karimah, Qurrota Ayunin Khair, Oki Iqbal Kinasih, Wulan Kristayana, Oktavia Eka Kristiawan, Putut Kusuma W, Purbayakti Kusuma, Purbayakti Kusuma.W., Purbayakti Larasati, Pramesti Lathifatul, Dewi Nurul Liana, Esther Lucky Nugroho Mada Adi Wibowo, Mada Adi Magrisa, Agidia Malinda, Al-fira Ratha Maryadi, Sutandi Maya Sekar Wangi Mella Ismelina Farma Rahayu Nasution, Adellailla Nur Wahyudi Nuraeni, Dwi Nurkholifah, Iis Lia Nurma Risa Parwanti, Arum Prianggodo, Chandra Adjie Prihartati, Julia PUR WANTO, PUR Purwantoro, Guntur Puspita, Maria Entina Putra, Riszi Sanjaya Qoaruddin Qomaruddin Ramadhani, Lusiana Rosianty, Yuli Rusham, Rusham Rusham, Rusham Saputri, Cristian Septi Saputro, Agil Haryo Sarjana Sarjana Sekar Riyanti, Anas Septiana, Tri Setiodjati, Josef Purwadi Setiya, Bekti Solikhah Solikhah Sri Hartanto Sri Riris Sugiyarti Suwardi Suwardi Syahrudin, Fajar Taurisyana, Anis Tiffany, Alvionita Tri Wahyudi, Elisa Tri Widodo Ula, Syarifatul Utami, Annisa Wahyu Wibowo, Teguh Setiawan Winarti Winarti Winduro, Wirid Yudhanto, Bayu Tri Yuningsih, Lulu