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All Journal TEKNIK INFORMATIKA JURNAL AKUNTANSI DAN AUDITING Jurnal Simetris PROSIDING SENATEK FAKULTAS TEKNIK UMP JOIV : International Journal on Informatics Visualization INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi JMM (Jurnal Masyarakat Mandiri) JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Media Elektro : Journal of Electrical Power, Informatics, Telecommunication, Electronics, Computer and Control System Journal of Computer Networks, Architecture and High Performance Computing GANESHA: Jurnal Pengabdian Masyarakat MOVE: Journal of Community Service and Engagement Brilliance: Research of Artificial Intelligence SinarFe7 Prosiding SEMNAS INOTEK (Seminar Nasional Inovasi Teknologi) Indonesian Journal of Islamic Law (IJIL)
Angga Prasetyo
Universitas Diponegoro
Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Social Sciences Transportation Other

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PENERAPAN ALGORITMA SEQUENTIAL SEARCH PADA CHATBOT WHATSAPP UNTUK LAYANAN PENGADUAN APLIKASI SMEP Rahmawati, Dwi; Setyawan, Mohammad Bhanu; Prasetyo, Angga
Jurnal Media Elektro Vol 13 No 2 (2024): Oktober 2024
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jme.v13i2.18134

Abstract

SMEP, or Reporting Evaluation Monitoring System is a web-based application designed to provide information on the progress of goods and services procurement within the Ponorogo Regional Government. Currently, consultations related SMEP are conducted manually through the WhatsApp platform, but there is no mechanism to process information from the submitted reports. The Development Administration Divisioon identified the need to develop a chatbot whatsapp complaint service application, to strengthen interactive relationship with users. This application implements the Sequential Search algorithm to accelerate the database search process, aiming to significantly improve the quality of SMEP services. The development method used is Research and Development (R&D) with waterfall model development procedures. The Application was tested for functional suitability using media validity test sheets and obtaining a 100% validity percentage. Usability testing, using a questionnaire with 50 SMEP application users, resulted in an 89.67% validity persentage, thus qualifying as “Very Worthy” on the Likert scale. Based on testing results, it can be concluded that the Whatsapp chatbot for SMEP complaint services, which implements the sequential search algorithm, is highly effective and make positive contribution to improving the efficiency and effectiveness of SMEP services.
Co-Authors Abdurrozzaq, Ismail Arya Giri Pangestu Asmaroini, Ambiro Puji Astuti, Arin Yuli Cobantoro, Adi Fajaryanto Dian Anisa Agustina DWI RAHMAWATI Ellisia Kumalasari Fajaryanto C, Adi Fauzan Masykur Ghulam Asrofi Buntoro Juppenny, Ryan Karaman, Jamilah karsih, Rista Marsono Marsono Mohammad Bhanu Setyawan Nunung Rohmatun, Nunung Pradityo Utomo Purnamasari, Sari Ramadhani, Desi Dwi Rizal Bachtiar Purnama, Rizal Bachtiar Salman Al Farisi, Salman Al Setyawan, Moh. Bhanu Sugianti Sugianti, Sugianti Sugiantoro, Erfan suhendar, uki Sumaji Triananda, Agnes Wijaya, Etistika Yuni Yovi Litanianda, Yovi Yusuf, Arief Rahman Zulkarnain, Ismail Abdurrozaq