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Rancangan Sistem Pengukuran Kinerja Operasional Bandar Udara Internasional Kertajati Jawa Barat Syafrianita, Syafrianita; Purnomo, Agus
Warta Penelitian Perhubungan Vol. 36 No. 2 (2024): Warta Penelitian Perhubungan
Publisher : Sekretariat Badan Penelitian dan Pengembangan Perhubungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/warlit.v36i2.2315

Abstract

Bandar udara sebagai pelayanan publik harus memiliki kinerja yang baik untuk memenuhi standar operasional agar pengguna merasa puas. Bandar udara Kertajati baru beroperasi sehingga peningkatan mutu operasional bandar udara menjadi perhatian utama untuk menunjang kinerja yang dapat memenuhi standar pelayanan operasional. Dalam rangka evaluasi kinerja, maka diperlukan pengukuran kinerja operasional untuk Divisi Pelayanan Operasi Bandar Udara Kertajati. Namun, belum tersedianya alat pengukuran kinerja yang baik akan mengakibatkan hasil pengukuran kinerja operasional tidak dapat memberikan hasil yang baik pula. Untuk itu, penelitian ini bertujuan untuk menetapkan pedoman pengukuran, pembuatan hierarki, dan rancangan kinerja operasional di Bandara Internasional Kertajati menggunakan Balanced Scorecard, AHP, dan metode OMAX. Metodologi penelitian mencakup penetapan ukuran kinerja berbasis Balanced Scorecard, penyusunan hierarki menggunakan AHP, dan perancangan pengukuran kinerja dengan metode OMAX di bandara internasional. Penelitian ini menetapkan ukuran kinerja operasional Bandara Kertajati dengan prioritas tertinggi pada perspektif pelanggan (55,40%), diikuti finansial (19,40%), internal (18,20%), dan pertumbuhan pembelajaran (6,90%). Temuan ini memberikan kerangka evaluasi kinerja yang terukur dan sistematis. Hasilnya menjadi dasar strategis untuk meningkatkan kualitas pelayanan bandara. Dari sudut pandang praktis, penerapan BSC membantu pengelolaan bandara di Indonesia merumuskan strategi yang komprehensif, menetapkan sasaran yang jelas, dan menyesuaikan layanan serta operasional dengan kebutuhan pelanggan dalam menghadapi tantangan global.
The Effect of Long-Term Orientation, Power Distance, and Uncertainty Avoidance on Youth Entrepreneurial Orientation in Bandar Lampung Purnomo, Agus; Oktaviannur, Moh.; Defrizal; Jamaludin, Maun
Indonesian Journal of Business and Entrepreneurship Vol. 10 No. 2 (2024): IJBE, Vol. 10 No. 2, May 2024
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijbe.10.2.319

Abstract

Background: As Indonesia's economy is increasingly driven by youth entrepreneurship and innovation, it requires examination of cultural factors and government support to foster entrepreneurial spirit among young people.Purpose: This research empirically investigates the relationship between long-term orientation, power distance, and uncertainty avoidance and how these factors influence the entrepreneurial orientation of young individuals in Bandar Lampung, with the perception of government regulations playing a mediating role. Design/methodology/approach: The study used a quantitative research approach, employing Structural Equation Modeling. The sample consisted of 200 respondents, young entrepreneurs from Bandar Lampung, selected through a simple random sampling method. The analysis was conducted using the Structural Equation Modeling (SEM) approach with the Partial Least Squares (PLS-SEM) technique. Findings/Result: The study found that long-term orientation significantly impacts entrepreneurial orientation. Additionally, it found that power distance and uncertainty avoidance are significant factors in shaping entrepreneurial orientation. Testing the mediating effect of the perception of government regulations indicates a significant role in the relationship between the independent variables and entrepreneurial orientation. The findings of this research indicate that the entrepreneurial mindset of the young generation in Indonesia is moderately influenced by a well-organized environment. Conclusion: The findings underscore the importance of a supportive regulatory environment in fostering entrepreneurial mindset among the youth, prompting policymakers to focus on enhancing regulations to incentivize innovation and streamline procedures for young entrepreneurs.Originality/value (State of the art): The originality of this research lies in its exploration of the interplay between cultural dimensions and government regulations on entrepreneurial orientation, which contributes to the understanding of how socio-cultural factors and regulatory perceptions influence entrepreneurial behavior in emerging economies. Keywords: entrepreneurial orientation, long-term orientation, power distance, uncertainty avoidance, perception of government regulations
Pengaruh Work-Life Balance dan Lingkungan Kerja Terhadap Kinerja Pegawai Pada Badan Pengelola Keuangan dan Aset Daerah Kabupaten Lampung Timur Asmara, Rahma Sweda; Zatadini, Firtiliza; Barusman, Andala Rama Putra; Purnomo, Agus
e-JKPP Vol 11, No 3 (2025): Desember
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/ejkpp.v11i3.4751

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh work-life balance dan lingkungan kerja terhadap performa kerja pegawai pada Badan Pengelola Keuangan dan Aset Daerah (BPKAD) Kabupaten Lampung Timur. Menggunakan metode kuantitatif dengan desain eksplanatori, studi ini melibatkan seluruh populasi Pegawai Negeri Sipil di instansi tersebut sebanyak 48 orang sebagai responden melalui teknik sampel jenuh. Data dikumpulkan melalui kuesioner daring dengan skala Likert dan dianalisis menggunakan regresi linier berganda. Temuan penelitian menunjukkan bahwa secara parsial, keseimbangan antara pekerjaan dan kehidupan pribadi berkontribusi positif sebesar 0,277 terhadap peningkatan kinerja, sementara lingkungan kerja memberikan dampak positif yang lebih besar yakni 0,499. Secara simultan, kedua variabel tersebut memiliki pengaruh signifikan sebesar 80,8% terhadap kinerja pegawai, sedangkan sisanya dipengaruhi oleh faktor eksternal lainnya. Hasil ini menegaskan pentingnya kebijakan organisasi yang mendukung fleksibilitas waktu dan suasana kerja kondusif untuk mengoptimalkan produktivitas aparatur pemerintah.
Analisis Peningkatan Profesionalisme Aparatur Sipil Negara Pada Dinas Kehutanan Provinsi Lampung Handini, Bertha; Purnomo, Agus; Farida, Ida; Rahma, Aulia
e-JKPP Vol 11, No 2 (2025): Agustus
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/ejkpp.v11i2.4746

Abstract

Penelitian ini bertujuan menganalisis kondisi profesionalisme ASN pada Dinas Kehutanan Provinsi Lampung melalui tiga indikator utama, yaitu kreativitas, inovasi, dan responsivitas. Metode penelitian menggunakan pendekatan kualitatif dengan teknik pengumpulan data berupa observasi, wawancara mendalam, dan dokumentasi. Informan ditentukan melalui metode purposive dan snowball sampling untuk memperoleh data yang akurat dan relevan. Hasil penelitian menunjukkan bahwa profesionalisme ASN belum optimal, terutama pada aspek kreativitas dan responsivitas yang masih lemah akibat terbatasnya kompetensi teknologi, motivasi, serta budaya kerja adaptif. Meskipun demikian, inovasi dalam bidang administrasi seperti penerapan layanan berbasis digital telah memberikan dampak positif terhadap proses pelayanan publik. Faktor pendukung dalam peningkatan profesionalisme meliputi ketersediaan fasilitas, kerja sama internal, dan lingkungan kerja yang kondusif, sedangkan penghambat utama mencakup rendahnya tingkat pendidikan, pengalaman kerja, pola kepemimpinan, dan keterbatasan dukungan pembiayaan pengembangan kompetensi. Penelitian ini menegaskan perlunya strategi pembinaan, pelatihan teknologi, serta penguatan sistem insentif agar profesionalisme ASN dapat meningkat secara berkelanjutan.
THE INFLUENCE OF CAFE ATMOSPHERE, MENU VARIETY, AND PRICE ON CUSTOMER SATISFACTION Arnando, Ria; Purnomo, Agus
International Journal of Multidisciplinary Reseach Vol. 2 No. 1 (2026): February
Publisher : International Journal of Multidisciplinary Reseach

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Abstract

This study aims to analyze the influence of cafe atmosphere, menu variety, and price on customer satisfaction at Cafe Kopi Kita in West Tulang Bawang. The rapid growth of the culinary sector has led to intense competition, requiring business owners to understand the factors driving customer satisfaction. This research employs a quantitative approach. The population includes all customers of Cafe Kopi Kita, with a sample of 138 respondents selected using purposive sampling. Data were collected via questionnaires and analyzed using multiple linear regression with SPSS. The results indicate that cafe atmosphere and price have a significant partial effect on customer satisfaction. However, menu variety does not significantly influence satisfaction. Simultaneously, cafe atmosphere, menu variety, and price significantly affect customer satisfaction. The Adjusted R Square value of 0.436 indicates that these variables explain 43.6% of the variation in customer satisfaction. This suggests that to maximize satisfaction, the management should focus more on enhancing the physical environment and maintaining competitive pricing strategies rather than excessively expanding menu variations.
THE INFLUENCE OF TEAM COLLABORATION, ORGANIZATIONAL CULTURE, AND WORK-LIFE BALANCE ON EMPLOYEE PERFORMANCE Chandra, Ferdian; Purnomo, Agus
International Journal of Multidisciplinary Reseach Vol. 2 No. 1 (2026): February
Publisher : International Journal of Multidisciplinary Reseach

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Abstract

This study aims to analyze the influence of team collaboration, organizational culture, and work-life balance on employee performance at PT. Surveyor Indonesia, Lampung Regional Office. Amidst the increasing demands for operational efficiency and speed, companies must optimize their human resources through supportive work environments. This research employs a quantitative approach. The population includes all 43 employees of PT. Surveyor Indonesia Lampung, utilizing a saturated sampling technique (census) where the entire population serves as respondents. Data were collected via questionnaires and analyzed using multiple linear regression with SPSS. The results indicate that team collaboration, organizational culture, and work-life balance individually have a positive and significant effect on employee performance. Simultaneously, these three variables significantly influence employee performance with an F-value of 551.742. The Adjusted R Square value of 0.975 indicates that 97.5% of the variation in employee performance is explained by these variables, with organizational culture being the most dominant factor. This suggests that strengthening corporate values, fostering teamwork, and ensuring a balanced work-life are essential strategies for maximizing employee productivity.
THE EFFECT OF PROCESS INNOVATION ON OPERATIONAL EFFICIENCY OF MSMES: SUPPLY CHAIN INTEGRATION AS A MODERATING VARIABLE Purnomo, Agus; Khairudin; Yanu Yanuarius Darmawan; Celia Fitriani; Zelfia Irfina; Adi Priyatna
International Journal of Multidisciplinary Reseach Vol. 2 No. 1 (2026): February
Publisher : International Journal of Multidisciplinary Reseach

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Abstract

Improving operational efficiency is a major challenge for Micro, Small, and Medium Enterprises (MSMEs) amidst business competition and limited resources. Process innovation is often viewed as an internal mechanism capable of increasing efficiency, but previous empirical findings show inconsistent results. This study aims to analyze the effect of process innovation on MSME operational efficiency and examine the role of supply chain integration as a moderating variable. This study uses a quantitative approach with an explanatory research design. Data were collected through a survey of 80 MSMEs in Bandar Lampung City and analyzed using Structural Equation Modeling based on Partial Least Squares (SEM-PLS). The results show that process innovation has a positive and significant effect on operational efficiency. Supply chain integration also has a significant positive effect on operational efficiency. Furthermore, the results of the moderation analysis confirm that supply chain integration significantly weakens the relationship between process innovation and operational efficiency. These findings indicate that the effectiveness of process innovation in improving MSME operational efficiency is highly dependent on the level of supply chain integration. This study makes an empirical contribution to the operations management and supply chain management literature by emphasizing the importance of synergy between internal capabilities and external integration in improving the operational performance of MSMEs in the context of developing countries.
Marketing Strategies to Increase Sales (Case Study: Es Cendol SMEs in Sukarame District, Bandar Lampung) Alfitroni, Ahmad Sadam; Purnomo, Agus
Best Journal of Administration and Management Vol 4 No 3 (2026): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v4i3.406

Abstract

This study aims to analyze the marketing strategies implemented by UMKM Es Cendol Ibu Sri in increasing sales in Sukarame District, Bandar Lampung City. This research employs a descriptive qualitative approach using a case study method. Data collection was carried out through in-depth interviews, direct observation, and documentation. The research informants consisted of the owner of UMKM Es Cendol Ibu Sri as the key informant, employees, customers, and related parties. Data analysis was conducted through data reduction, data presentation, and conclusion drawing, using source and method triangulation to ensure the validity and reliability of the research data. The results show that the marketing strategy of UMKM Es Cendol Ibu Sri is still dominated by conventional methods, such as word-of-mouth promotion and direct sales at the business location. This UMKM has strengths in maintaining product quality, using natural raw materials, offering affordable prices, and providing friendly service. Opportunities for business development are open through the utilization of digital marketing, product and packaging innovation, and a strategic business location, although the business faces threats in the form of intense competition and fluctuations in raw material prices.
ANALYSIS OF ACCOUNTABILITY AND TRANSPARENCY IN THE MANAGEMENT OF POLITICAL PARTY ASSISTANCE FUNDS AT THE NATIONAL UNITY AND POLITICS AGENCY (KESBANGPOL) OF SOUTH LAMPUNG REGENCY Dodi Hernaldi; Agus Purnomo
International Journal of Multidisciplinary Reseach Vol. 2 No. 2 (2026): April
Publisher : International Journal of Multidisciplinary Reseach

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Abstract

The research method used is descriptive qualitative research. This method is used to describe the analysis of accountability and transparency in the management of political party funds at the National Unity and Politics Agency in South Lampung Regency. All data were obtained directly from informants in the field using interviews and document studies. The results of the study indicate that, in general, the management of political party funds at National Unity and Politics in South Lampung Regency has been implemented in accordance with statutory provisions. However, the level of accountability and transparency is not yet optimal. This is evident in the limitations in financial and administrative accountability, as well as the lack of transparency in information and procedures. The accountability mechanism is in place, but still needs strengthening to be more effective, consistent, and transparent Inhibiting.
ANALYSIS OF COMMUNICATION STRATEGIES IN IMPROVING THE EFFECTIVENESS OF ADMINISTRATIVE TASK IMPLEMENTATION IN THE GENERAL SECTION OF THE NATIONAL UNITY AND POLITICS AGENCY OF LAMPUNG PROVINCE Zelvia Irvina; Agus Purnomo
International Journal of Multidisciplinary Reseach Vol. 2 No. 2 (2026): April
Publisher : International Journal of Multidisciplinary Reseach

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Abstract

The research method used is descriptive qualitative research. This method aims to describe the analysis of communication strategies in improving the effectiveness of administrative tasks in the General Section of the National Unity and Politics Agency of Lampung Province. All data were obtained directly from informants in the field using interviews and document studies. The results of the study indicate that, in general, communication strategies in the General Section of the National Unity and Politics Agency of Lampung Province play a significant role in improving the effectiveness of administrative tasks. Communicators have served as a fairly credible source of information, messages are delivered formally, although they still need to be more concise and clear. Communication channels support coordination, but the use of digital media needs to be improved. Furthermore, communicators are generally able to understand and act on information. Overall, strengthening an integrated communication strategy can further improve the effectiveness of administrative performance.
Co-Authors . Defrizal Abdul Aziz Adi Priyatna Agus Purbayu, Agus Agustuti Handayani Akbar, Wahyu Esa Alfitroni, Ahmad Sadam Amanda, Haifa Aminuyati Andala Rama Putra Barusman Appin Purisky Redaputri Aprilia, Nova ARDIANSYAH ARDIANSYAH Ardiansyah, Zeky Arnando, Ria Arnes - Arnes Asmara, Rahma Sweda Azima Dimyati Azmir, Arian Celia Fitriani Celia Fitriani Chandra, Ferdian Charles Wijhaya Denny Permadi Deviana Sari Dodi Hernaldi Dodi Pamalik Eko Sujarwo Elip Heldan Erna Mulyati Evi Herleni Oktaria Fadillah, Dwi Fani Farhan, Taufiq Habibburahman Habibburahman Handini, Bertha Hanif Permana Tsany Haninun Hartono, Rudi Hendri Dunan Herman Naidi Ida Farida Ida Laila Maika Idris Indra Kusuma Wardani Indriyani puji astuti Irsandi Irsandi, Irsandi Jamaludin, Maun Khairudin Khairudin Khairudin Laisa, Dwinta Diana Malik, Malik Margaretha Selvyana Marzuki Marzuki Masayu Nila Juwita Moh. Oktaviannur, Moh. Muhammad Ardhya Bisma Muhammad Ardiansyah Muhammad Ceasar Aldafa Muhammad Galih Dharmawan Muhammad Yuliardi Nanang Maulana Yoeseph Nevy Farista Aristin, Nevy Farista Nila, Masayu Nizar, Catur Ahaddi Nurdiawansyah Nurdiawansyah Nurul Ratnawati, Nurul Nurzulia, Elvira Nuzulia, Sri Olivia Amarezha Putikdyanto, Ahmad Putri Purwaningrum Rahma, Aulia Rahmawati, Mufida Riza Muhida Rosmiaty Tarmizi Sahirul Alim Tri Bawono, Sahirul Alim Saputra, Riko Sefty Setya Utami Suhaimi Suhaimi Sukamto Sukamto Suparti Suparti Supriyanto Supriyanto Tedi Ahmat Wijaya Veithzal Rivai Zainal Wiranida, Wiranida Yanu Yanuarius Darmawan Yeli Erika Yossef Ariyansyah Yuli - Vandika Zatadini, Firtiliza Zelfia Irfina Zelvia Irvina