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Designing a Real-Time TKDN Monitoring Dashboard Concept as a Decision Support System Aligned with Akhlak Values at PT Bukit Asam Sarendra, Tania Citra; Putro, Utomo Sarjono
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 3 (2025): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.8637

Abstract

The Domestic Component Level (Tingkat Komponen Dalam Negeri/TKDN) policy is a key instrument of the Indonesian government to strengthen national industries through procurement activities. For state-owned enterprises (SOEs) such as PT Bukit Asam Tbk (PTBA), TKDN implementation must also reflect AKHLAK values as ethical guidelines for governance. Although PTBA has consistently met TKDN targets, reporting remains manual, relying on Excel and a single person-in-charge. This condition creates inefficiencies, risks of data inconsistency, and limited responsiveness to urgent requests from regulators. This study addresses the problem of the absence of an integrated mechanism to monitor TKDN realization in real time within PTBA’s electronic procurement system (SPEND). The research objective is to design a TKDN monitoring dashboard conceptualized as a Decision Support System (DSS) that incorporates automation, user-centered design (UCD), and AKHLAK values. An exploratory qualitative method was employed, combining semi-structured interviews, participant observation, and document review. Data were analyzed using thematic coding, supported by SWOT analysis, to identify system gaps, user requirements, and ethical value integration. UCD principles were applied to ensure that dashboard features were aligned with stakeholder needs and validated through feedback from key informants. The findings confirm three main themes: limitations of the current reporting system, the need for an interactive dashboard, and the importance of embedding AKHLAK values in system design. A static mock-up was developed, featuring real-time visualization, dynamic filters, role-based access, and modules for certificate management and reporting. This study contributes theoretically by integrating DSS, UCD, knowledge management, and organizational values into dashboard design, and practically by providing PTBA with a blueprint for optimizing SPEND to support more efficient, transparent, and accountable procurement governance.
Evaluating Transparency and Fairness in Booth Registration and Curation Decision-Making at Comic Frontier: A Multi-Method Approach Annais, Penina; Putro, Utomo Sarjono
Journal of Business, Social and Technology Vol. 7 No. 1 (2026): Journal of Business, Social and Technology
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jbt.v7i1.583

Abstract

Background: The rapid growth of pop culture conventions has intensified competition and heightened expectations for transparent and efficient exhibitor registration systems. Comic Frontier, one of Indonesia's largest pop culture events, has faced recurring exhibitor dissatisfaction concerning booth registration and curation processes. Objective: This study seeks to identify gaps between exhibitor expectations and experiences, determine root causes of complaints, examine best practices from comparable events, and propose strategic improvements for a more effective system. Methods: A mixed-method approach was applied. Quantitative data from 120 respondents were analyzed using gap analysis, ANOVA, and descriptive statistics. Qualitative insights were obtained through 12 semi-structured interviews and two Focus Group Discussions (14 participants), structured using the Kepner-Tregoe method and prioritized via Pareto analysis. Instrument reliability exceeded Cronbach's alpha of 0.70. A weighting matrix assessed the relative impact of root causes. Results: Significant perception gaps were identified, particularly in transparency of curation criteria (mean gap = 1.42) and clarity of registration timelines (mean gap = 1.31). ANOVA revealed significant differences in satisfaction across experience levels (F(2, 117) = 8.74, p < 0.01, η² = 0.13), indicating disproportionate disadvantages for newcomers. Structural constraints—rapid applicant growth versus limited organizational capacity—were identified as primary causes. Benchmarking emphasized structured timelines and clear criteria as critical trust-building mechanisms. Conclusion: The study proposes a structured transparent registration framework as a short-term solution and an integrated digital platform as a long-term strategy. These measures are expected to enhance fairness, reduce uncertainty, and strengthen governance in large-scale cultural event management.