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All Journal Swabumi (Suara Wawasan Sukabumi) : Ilmu Komputer, Manajemen, dan Sosial Perspektif : Jurnal Ekonomi dan Manajemen Universitas Bina Sarana Informatika Moneter : Jurnal Akuntansi dan Keuangan Cakrawala : Jurnal Humaniora Bina Sarana Informatika RJABM (Research Journal of Accounting and Business Management) Procuratio : Jurnal Ilmiah Manajemen Jurnal Marketing Akrab Juara : Jurnal Ilmu-ilmu Sosial Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) STUDI PELAKSANAAN SELFMEDICATION PADA PENDERITA DIARE BERDASARKAN TINGKAT PENGETAHUAN MASYARAKAT PESISIR KECAMATAN SOROPIA KABUPATEN KONAWE Jurnal Ekonomi Efektif Jurnal Ilmiah Wahana Pendidikan Jurnal Administrasi Bisnis (J-Adbis) Jurnal Mandiri IT Jurnal Manajemen dan Ekonomi Kreatif Jurnal Manajemen Riset Inovasi Journal of Management and Creative Business Trending: Jurnal Manajemen dan Ekonomi Jurnal Pariwisata, Bisnis Digital dan Manajemen Jurnal Manajemen Dan Bisnis Ekonomi Jurnal Riset Manajemen Jurnal Riset Manajemen dan Ekonomi West Science Interdisciplinary Studies West Science Interdisciplinary Studies Jurnal Ilmiah Ekonomi, Akuntansi dan Pajak Jurnal Portofolio: Jurnal Manajemen dan Bisnis IJEMA
Rosento
Universitas Bina Sarana Informatika
Religion Arts Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Library & Information Science Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Management Strategies for Upgrading MSMEs in Facing Economic Uncertainty in Indonesia Sabil, Sabil; Rosento, Rosento; Lahat, Mohammad Amas; Marthanti, Amas Sari; Suratriadi, Panji; Hi Lawu, Suparman
Dinasti International Journal of Economics, Finance & Accounting Vol. 6 No. 5 (2025): Dinasti International Journal of Economics, Finance & Accounting (November - De
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v6i5.5483

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in supporting Indonesia's economic stability and growth, yet this sector faces serious challenges due to increasingly complex global and domestic economic uncertainties. In this context, understanding effective management strategies is crucial for MSMEs seeking to upgrade—that is, to transform into more structured, competitive business entities. This study aims to identify and synthesize the management strategies employed by MSMEs in responding to uncertain economic dynamics. Using a systematic literature review approach, this research analyzes 25 relevant open-access scholarly articles published over the past five years, thematically organized based on Porter's generic strategy framework, business resilience theory, and the MSME growth-stage model. The findings reveal that the primary strategies adopted by MSMEs include product differentiation, business process digitalization, and cross-sector collaboration through training, business incubation, and community partnerships. These approaches significantly contribute to enhancing the adaptive capacity and competitiveness of MSMEs amid economic pressures. This article offers conceptual contributions by integrating strategic management theory with the local MSME context in Indonesia, while also providing practical recommendations for policymakers and business practitioners to strengthen systemic and sustainable MSME development models moving forward.
Pelaksanaan Pelayanan Prima Dalam Bidang Parkir Pada Koperasi Karyawan Kementerian Lingkungan Hidup Kehutanan Jakarta Handayani, Eka Putri; Yulistria, Resti; Rosento, Rosento; Fitriany, Dwi
Jurnal Administrasi Bisnis Vol. 2 No. 1 (2022): Mei 2022
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jab.v2i1.1157

Abstract

Penelitian ini bertujuan untuk mengetahui pelaksanaan pelayanan prima unit layanan parkir pada koperasi karyawan Kementerian Lingkungan Hidup Kehutanan Jakarta. Perparkiran pada koperasi karyawan Kementerian Lingkungan Hidup Kehutanan Jakarta adalah salah satu jenis usaha dari koperasi Kementrian Lingkungan Hidup dan Kehutanan (KopkarHutan). Untuk melaksanakan pengelolaan perparkiran di gedung manggala wanabakti dengan area yang cukup luas dan jumlah penghuni maupun pengunjung gedung yang cukup ramai, maka diperlukan organisasi yang memadai, mampu dan efektif dalam menyelenggarakan kegiatan pengelolaan perparkiran Penelitian ini dilakukan dengan menggunakan metode kualitatif deskriptif dimana data didapat berdasarkan hasil dari observasi, wawancara, dan studi dokumentasi. Hasil penelitian ini menunjukan bahwa pelaksanaan Pelayanan Prima unit layanan parkir Pada Koperasi Karyawan Kementerian Lingkungan Hidup Kehutanan ini terdiri dari 6 standar pelayanan publik yang dijabarkan sebagai berikut: (1) prosedur pelayanan, prosedur pelayanan sederhana dan mudah dipahami oleh masyarakat; (2) waktu penyelesaian, waktu penyelesaian pasti, karena diinformasikan kepada pengguna; (3) biaya pelayanan, semua biaya penyelesaian pelayanan prima unit layanan parkir pada koperasi karyawan Kementerian Lingkungan Hidup Kehutanan Jakarta sudah sesuai ketentuan yang berlaku; (4) produk pelayanan, produk pelayanan sudah baik dan sesuai dengan keinginan masyarakat; (5) sarana dan prasarana, sarana dan prasarana penunjang masih belum lengkap, sehingga masyarakat masih kurang nyaman dalam proses pelayanan; (6) kompetensi petugas pemberi pelayanan, petugas sudah melayani masyarakat dengan ramah dan adil, serta telah bekerja sesuai bidang keahliannya masing-masing.
PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS PELANGGAN PADA PENGGUNA GRABBIKE DI MASYARAKAT Caren Beautisyarof Rajmadivara; Zahra Aufa Aulia; Gold Friend Teosius Simaremare; Rosento Rosento
Jurnal Pariwisata Bisnis Digital dan Manajemen Vol. 4 No. 1 (2025): Jurnal Pariwisata, Bisnis Digital dan Manajemen Periode Mei 2025
Publisher : LPPM Universitas Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33480/jasdim.v4i1.6239

Abstract

One of the most rapidly expanding industries in the modern digital age is online transportation services. The purpose of this research is to find out how much of an impact service quality has on GrabBike customer loyalty. Dependability, responsiveness, assurance, empathy, and concrete proof are the five main criteria used to evaluate service quality. Data was gathered using a quantitative research technique, with 100 respondents being polled using questionnaires. All responses were evaluated using a Likert scale ranging from 1 to 5. The findings demonstrate that customer loyalty is positively and significantly impacted by service quality. A simple linear regression test confirmed this, with a t-value of 8.292 surpassing the t-table value of 1.987 and a R Squared value of 41.2%. This indicates that service quality influences customer loyalty to a lesser extent than other criteria (58.8% vs. 41.2%). These results stress the need of enhancing service quality as a means of attracting and retaining customers, and they call for ongoing innovation to make online transportation services more user-friendly.
Analisis Kinerja Keuangan Menggunakan Rasio Likuiditas, Profitabilitas Dan Solvabilitas Pada Perbankan Bumn Yang Terdaftar Di Bursa Efek Indonesia Periode 2019-2023 Yuli Yuliyanti; Rosento
Indonesian Journal of Economics Management and Accounting Vol. 1 No. 10 (2024): IJEAM - Oktober 2024
Publisher : PT. INOVASI TEKNOLOGI KOMPUTER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

dengan fungsi utama menghimpun dan menyalurkan dana masyarakat. Penelitian ini menganalisis kinerja keuangan bank BUMN yang terdaftar di Bursa Efek Indonesia pada periode 2019-2023, terutama dampak pandemi COVID-19. Tujuan penelitian ini adalah mengevaluasi kinerja keuangan bank BUMN melalui rasio likuiditas, profitabilitas, dan solvabilitas. Bank yang dianalisis meliputi Bank BNI, Bank Mandiri, Bank BRI, dan Bank BTN. Penelitian ini menggunakan metode kuantitatif non-statistik dengan menganalisis data laporan keuangan dari keempat bank tersebut. Rasio yang dihitung meliputi current ratio (CR), quick ratio (QR), net profit margin (NPM), return on assets (ROA), debt to equity ratio (DER), dan debt to asset ratio (DAR). Hasil penelitian menunjukkan bahwa CR dan QR stabil meskipun terdapat fluktuasi akibat pandemi. Rata-rata CR untuk Bank BNI adalah 120%, Bank Mandiri 130%, Bank BRI 110%, dan Bank BTN 110%. Rata-rata NPM Bank BNI 10%, Bank Mandiri 12%, Bank BRI 15%, dan Bank BTN 8%. Rata-rata ROA Bank BNI 1.2%, Bank Mandiri 1.3%, Bank BRI 1.5%, dan Bank BTN 0.9%. Rata-rata DER Bank BNI 250%, Bank Mandiri 230%, Bank BRI 200%, dan Bank BTN 300%. Rata-rata DAR Bank BNI 80%, Bank Mandiri 70%, Bank BRI 60%, dan Bank BTN 90.
Co-Authors Afridjal Afridjal Agusria Boru Sibagariang Alissa Khairunnisa Amas Sari Marthanti Amas Sari Merthanti Annisa Febriyani Asrah Tandirerung Ranteallo Aulia, Zahra Aufa Caren Beautisyarof Rajmadivara Dwi Fitriany Eka Putri Handayani Eva Marsusanti Fani Febriyanti Fitriany, Dwi Gold Friend Teosius Simaremare Hi Lawu, Suparman Idah Yuniasih Indah Sulistyawati Irintia Azzahra Alfian Isnurrini Hidayat Susilowati Isnurrini hidayat, Isnurrini Jaka Santosa Lahat, Mohammad Amas Lailatul Nur Mufidah Lukman Hakim Lukman Hakim Mia Wulansari Misja Misja Mohamad Amas Lahat Mohammad Amas Lahat Nadila, Dina Rieska Nafa Firliadhila Nursanty, Stefany PA Andiena Nindya Putri Panji Suratriadi Popon Rabia Adawia Rajmadivara, Caren Beautisyarof Rani - Resti Yulistria Saadah, Dedeh Sabil Sabil sabil sabil, sabil Siti Aulia Sulandari, Nisa Syahrir Syahrir Teni Agustina Teosius Simaremare, Gold Friend Tirta Mulyadi Tri Rizkiyani Tya Septiani Nurfauzia Koeswara Vina Islami Wangsit Supeno wiwik widiyanti Yenni Kurnia Gusti Yuli Yuliyanti Zahra Aufa Aulia Zefanya Dewitha Yunica