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All Journal SOCA: Jurnal Sosial Ekonomi Pertanian Jurnal Hibualamo : Seri ilmu-ilmu Alam dan Kesehatan Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal EduHealth Jurnal Riset Rumpun Ilmu Kesehatan (JURRIKES) Jurnal Pengabdian Ilmu Kesehatan Sahabat Sosial: Jurnal Pengabdian Masyarakat Barongko : Jurnal Ilmu Kesehatan International Journal of Health Sciences
RACHMAT RAMLI
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Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

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Effectiveness Of The Accreditation Program On Improving The Quality Of Services At Community Health Center X Herdiani, Rini; Pannyiwi, Rahmat; Ramli, Rachmat
International Journal of Health Sciences Vol. 3 No. 4 (2025): IJHS : International Journal of Health Sciences
Publisher : Asosiasi Guru dan Dosen Seluruh Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59585/ijhs.v3i4.950

Abstract

The community health center accreditation program is a government effort to continuously improve the quality of primary health care services. Accreditation emphasizes quality improvement, patient safety, and service performance. This study aims to determine the effectiveness of the accreditation program in improving service quality at Community Health Center X. This study used a quantitative design with a cross-sectional approach. The research sample consisted of 50 respondents consisting of community health center patients, selected using accidental sampling techniques. Data were collected using a service quality questionnaire based on SERVQUAL dimensions. Data analysis used the Chi- Square test. The results of the study showed that there was a significant relationship between the implementation of the accreditation program and the improvement of service quality at Community Health Center X with a p value <0.05. The conclusion of this study is that the accreditation program is effective in improving the quality of health services at Community Health Center X.
Co-Authors Abdul Rahim Abdullah, Rusli Achmad, Viyan Septiyana Adi Hermawan ADIMESRA DJULIN Ainun Jariyah Ainun Mardiah Andi Alim, Andi Andi Muhammad Adam Anshar Rante Ardenny, Ardenny Arfah, Andi Aripa, Lusyana Asrianto, Asrianto Astin Nur Hanifah Bintang, Andi DEWA K.S. SWASTIKA Djunaedi Djunaedi Eka Afrika Eko Prastyo Fachry Abda El Rahman Hajrah, Fifit Halmar, Halbina Famung Harlina Harlina Hasibuan, Evis Ritawani Herdiani, Rini Hilal, Achmad Latif, Sarifudin Andi Leli, Leli Lonik, Lorensius M, Septin Mainassy, Meilisa Carlen MAURITZ PANDAPOTAN MARPAUNG Mebri, Elysabeth Mesa, Nofita Dewi Kok Mulat, Trimaya Cahya Mulia, Madepan Musdalifah Musdalifah Mutiara Hikmah Nawangwulan, Kurniati Nurhaedah Nurhaedah Pannyiwi , Rahmat Pannyiwi, Rahmat Prihatini, Surya Rahmat, Rezqiqah Aulia Reffita, Lea Ingne Rohemah, Rohemah Rosmiati Rosmiati Saad, Rahmiyani Safridha Kemala Putri SAHABUDDIN SAHABUDDIN Salakory, Jacomina Anthonete Samila, Samila Santi Santi Saputra, M. Khalid Fredy Sima, Yenni Sri Ariyanti Srifitayani, Nur Rahma Sudirman , Sudirman Syamsinar, A. Syarief, Syarifah Wahyuni Al Tondok, Santalia Banne tri wahyuni Wijayanti, Lumastari Ajeng Yermi, Yermi Yunita Kristina