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All Journal PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Bianglala Informatika : Jurnal Komputer dan Informatika Akademi Bina Sarana Informatika Yogyakarta JIKO (Jurnal Informatika dan Komputer) Informatics for Educators and Professional : Journal of Informatics Jurnal Teknik Informatika STMIK Antar Bangsa Jurnal Sisfokom (Sistem Informasi dan Komputer) Petir IJISTECH (International Journal Of Information System & Technology) Jurnal Mantik Jurnal Ilmu Komputer dan Bisnis Jurnal Sistem Komputer dan Informatika (JSON) SPEED - Sentra Penelitian Engineering dan Edukasi Journal of Innovation Research and Knowledge Paradigma Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Jurnal Riset Sistem Informasi
Suhardjono S
Universitas Bina Sarana Informatika, Indonesia
Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Journal : Petir

 1 
IMPLEMENTASI SISTEM PELAYANAN MITRA PADA PT. PELINDO II (PERSERO) CABANG TANJUNG PRIOK JAKARTA Redaksi Tim Jurnal
PETIR Vol 10 No 2 (2017): PETIR (Jurnal Pengkajian Dan Penerapan Teknik Informatika)
Publisher : Sekolah Tinggi Teknik - PLN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33322/petir.v10i2.20

Abstract

Pelabuhan Indonesia II or PELINDO II Tanjung Priok Branch is a State-Owned Enterprises engaged in port service activities. The service of ships and goods is a task carried on the environment of the port of PT. PELINDO II Tanjung Priok Branch. Information Technology is needed for service activities can be presented quicklu, presely and efficiently. PT. PELINDO II Tanjung Priok Branch has implemented Information Communication Technology (ICT) based system. However, the uster division is still using masnual methods in relation to customer complaints service to ship operational activities and good such as the many obstacles they are very disturbing the operational activities and complaints are known still onlu limited to the TOP Manager Level. And with the existence of the service system, then the company, especially employees who are facing directly in the field will know the various complaints felt by partner/ customer during the service users who are environment PT. PELINDO II Tanjung Priok Branch
Co-Authors Abdul Hamid Abdul Hamid Abdul Hamid ADE RISNA SARI Adjat Sudradjat Ainayah Al Fathiyyah Andri Yansah Arman Syah Putra Arman Syah Putra Cakranegara, Pandu Adi Desvia, Yessica Fara Dewi Yuliandari Ganda Wijaya Ganda Wijaya, Ganda Gilang Purnama Adji Hafis Nurdin Hari Sugiarto - UBSI Hendra Hendra Herlina, Maria Hermanto Hermanto Hermanto Hilmiah Indah Ariyati Irmawati Carolina ispandi ispandi Jajang Jaya Purnama Mochammad Abdul Azis Muhammad Faisal Nanny Mayasari Nurul Aisyah Nurul Aisyah Olivia, Shinta Priyono Priyono Resti Lia Andharsaputri Resti Pebrina Ridwansyah Ridwansyah Ridwansyah Rino Ramadan Rio Wirawan Rohimah, Luthfia Rudy Max Damara Gugat suharjanti Suryadhitia, Rachmat V.H. Valentino Wahana Indra Komala Wahid, Bilal Abdul