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All Journal MIX : Jurnal Ilmiah Manajemen JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) Jurnal Sinar Manajemen Journal La Bisecoman Jurnal Manajemen dan Organisasi Review (MANOR) Journal La Sociale International Journal of Health, Economics, and Social Sciences (IJHESS) MITZAL (Demokrasi, Komunikasi dan Budaya) : Jurnal Ilmu Pemerintahan dan Ilmu Komunikasi Jurnal Ilmu Komunikasi Journal Online Manajemen ELPEI (JOMEL) Journal of Management and Administration Provision MANAGER: Journal of Management and Administration Science Jeinsa : Jurnal Ekonomi Ichsan Sidenreng Rappang Journal Development Manecos Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan
Mujahid
Universitas Fajar
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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EFEKTIVITAS PENGGUNAAN NEW MEDIA OLEH OMBUDSMAN RI PERWAKILAN KALIMANTAN TIMUR DALAM PENGELOLAAN PENGADUAN MASYARAKAT PASCA PEMINDAHAN IBU KOTA NEGARA Hamzah Fansuri; Mujahid Mujahid; Nur Alim Djalil
MITZAL (Demokrasi, Komunikasi dan Budaya) : Jurnal Ilmu Pemerintahan dan Ilmu Komunikasi Vol 10, No 2 (2025): Vol 10, No 2 (2025): MITZAL, VOLUME 10, NOMOR 2, NOVEMBER 2025
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Al Asyariah Mandar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35329/mitzal.v10i2.6663

Abstract

This study aims to analyze the effectiveness of communication through new media (email, social media, whatsapp), based on the statements of Tubb and Moss. In addition, this study also analyzes the supporting and inhibiting factors of communication using these new media. The study uses a qualitative approach with a case study method. Data were collected through in-depth interviews, observation, and documentation. The results of this study show that the use of new media by the East Kalimantan Representative of the Indonesian Ombudsman is overall quite effective, specifically for WhatsApp usage is considered very effective, however, there needs to be an increase in the intensity of socialization of new media as a complaint channel on social media (Facebook and Instagram).The process of clarification and confirmation by the Ombudsman staff on messages is carried out quickly, accurately, and professionally, which becomes a supporting factor for the use of new media. The inhibiting factors are the spread of the network and equipment constraints. This study recommends that the Indonesian Ombudsman Representative in East Kalimantan can enhance cooperation with public service organizations and continue to improve the use of new media by conducting training and upgrading sufficient supporting resources/equipment.
The Effect of Motivation and Job Satisfaction on the Performance of Employees at the Makassar Region V Airport Authority Office Rahmat Rahmat; Nurmadhani Fitri Suyuthi; Mujahid Yunus
Journal of Management and Administration Provision Vol. 5 No. 3 (2025): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v5i3.753

Abstract

The performance of employees is a critical factor that defines the success of the organization, especially in the case of the agencies of the public service, which require greater efficiency and professionalism. However, the achievement of ideal performance cannot be separated with the role of motivation of work and job satisfaction of each employee. This paper aims to explore and examine the impact of work motivation and job satisfaction on employee performance at the Makassar Regional Airport Authority Office, both on a partial and simultaneous basis. The quantitative research design was selected, and the multiple linear regression analysis was used. The process of acquiring data was based on a structured questionnaire, which was administered to all the employees, with the help of a saturated sampling strategy. The outcomes of the analysis indicate that work motivation has a positive and significant influence on the employee performance, and job satisfaction has a positive and significant influence as well. The improvement in employee performance is more pronounced when both variables are taken together that is evidenced by an adjusted R-squared of 68.6. These results indicate that the role of employee motivation and satisfaction on organizational performance is significant and, therefore, the management of institutions must focus on developing methods that can enhance intrinsic and extrinsic motivation and the establishment of work environments that promote employee satisfaction to guarantee continued enhancement of organizational performance.
The Influence of Transformational Leadership and the Physical Work Environment on Employee Performance, Mediated by Work Discipline in Tanjung Selor District Robbi Setiawan; Mujahid Mujahid; Abdul Samad Arif; Syamsul Riyadi
Journal Development Manecos Vol. 4 No. 1 (2026): Journal Development Manecos
Publisher : Scieclouds Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/740542

Abstract

This research uses a quantitative approach with a survey method. Data analysis is carried out using a Partial Least Squares (PLS)-based Structural Equation Modeling (SEM) approach to test the relationships between variables both directly and indirectly. The population in this study includes all employees of the Tanjung Selor District Government, with the sampling technique using a census/sampling method according to the total population. Data were collected through questionnaires that had been tested for validity and reliability and then analyzed using multiple linear regression analysis. The results of the study indicate that transformational leadership does not have a significant effect on employee performance, which shows that leaders have not been able to provide inspiration, motivation, and individual attention to improve employee performance. The physical work environment also has a positive and significant effect on employee performance, indicating that a comfortable, safe, and adequate work environment supports increased work productivity. In addition, work discipline has a positive and significant effect on employee performance, reflecting that adherence to rules and work responsibilities plays an important role in achieving optimal performance. The physical work environment has a positive and significant effect on employee performance, where a comfortable, safe, and adequate work environment can support increased work productivity. In addition, work discipline is proven to have a positive and significant effect on employee performance, reflecting that adherence to rules and work responsibilities plays an important role in achieving optimal performance.
The Effect of Transformational Leadership and Workload on Employee Performance: JEL Classification: M12, M54, J24, J81, O15 Sunastri Sunastri; Mujahid Yunus; Abdul Samad
Journal La Bisecoman Vol. 6 No. 6 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i6.2520

Abstract

This study aims to analyze and examine the influence of transformational leadership and workload on employee performance at the Airport Authority Office Region V Makassar. Data were collected through questionnaires, with a total of 116 respondents selected using the Slovin formula. The questionnaire was tested for validity and reliability, and classical assumption tests such as normality, multicollinearity, and heteroscedasticity were also conducted. The data analysis method used was multiple linear regression. The results of the study show that: (1) Transformational leadership has a positive and significant effect on employee performance; (2) Workload also has a positive and significant effect on employee performance; and (3) simultaneously, transformational leadership and workload have a positive and significant effect on employee performance at the Airport Authority Office Region V Makassar. The coefficient of determination (R Square) value of 0.319 indicates that 31.9% of the variation in employee performance can be explained by these two variables, while the remaining 68.1% is influenced by other factors not included in this study.
The Influence of Good Governance and Work Discipline on The Performance of Employees: JEL Classification: J24, M12, M54, H83, D73 Lukmansyah Lukmansyah; Mujahid Yunus; Wahyu Wahyu
Journal La Bisecoman Vol. 6 No. 6 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i6.2543

Abstract

This study aims to determine and analyze the influence of good governance and work discipline on the performance of employees at the South Nunukan District Office. This study used a quantitative method with multiple linear regression data analysis using SPSS software. The primary data were collected from all 95 employees, both civil servants (ASN) and honorary employees. The results show that simultaneously, good governance and work discipline significantly influence employee performance. This indicates that the combination of good governance and a disciplined work culture is crucial in driving effective public service.
Development Strategy of Virgin Coconut Oil Bumdes in Collection: JEL Classification: I21, I28, I31, H52, C83 Rusdan Rusdan; Mujahid Yunus; Sri Adrianti Muin
Journal La Bisecoman Vol. 7 No. 1 (2026): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v7i1.2544

Abstract

This study aims to analyze the development strategy of Virgin Coconut Oil (VCO) implemented by BUMDes Bersama Karang Unarang Sejahtera in Sebatik District. The main focus of this research is to identify supporting factors, inhibiting factors, and the strategies applied to optimize local potential through the VCO product. The method used is a descriptive qualitative approach, with data collection techniques including in-depth interviews, field observations, and documentation. Research informants included BUMDes managers, production workers, raw material suppliers, village government representatives, and local community members. The findings show that the VCO development strategy involves planning stages, community involvement, technical training, and gradual marketing through social media and local events. The main supporting factors are the abundant availability of coconut raw materials, government support, and active community participation. Meanwhile, the inhibiting factors include limited technology, constraints in digital marketing, and the underdevelopment of product legality. This research recommends increasing human resource capacity, continuous policy support, and expanding distribution networks to strengthen product competitiveness in broader markets.
The Influence of Understanding Project Management and Construction Implementation on the Success of Electricity Projects : JEL classification: H54, L94, O22, M12, C30 Dwi Nugroho; Mujahid Yunus; Abdul Majid Bakri
Journal La Bisecoman Vol. 6 No. 5 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i5.2552

Abstract

In contemporary times, management has become a crucial asset for the functioning of an organization, thus warranting greater attention. Over the past two years, PT PLN UIP Sulawesi has experienced an expansion of its responsibilities; initially focused solely on infrastructure development in accordance with the RUPTL and catering to community customers, it has now taken on additional duties. These include the construction of electrical infrastructure for high-voltage customers, particularly for smelter clients located in Sulawesi. In light of this phenomenon, the researcher aims to conduct a study to ensure that future projects are completed in accordance with the stipulated time, quality, and budget. The objective. of this research is to analyze the understanding of project management and construction implementation in relation to the success of electricity projects at PLN UIP Sulawesi. This study.is quantitative in nature, involving the distribution of questionnaires.to 107 respondents from a population of 146 project teams at PT PLN UIP Sulawesi. Data analysis in this research is conducted using path analysis. The results indicate that both the understanding of project management and construction implementation have a positive and significant simultaneous effect on project success.
Quality of Personnel Administration Services at the Personnel and Human Resource Development Agency: JEL Classification: H83, J45, I18, D73, M12 Nia Agus Setiawati; M. Nasir Hamzah; Mujahid Yunus
Journal La Bisecoman Vol. 7 No. 1 (2026): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v7i1.2555

Abstract

This study aims to describe the quality of civil servant administration services based on the perception of Civil Servants (ASN) and to identify internal and external factors influencing these services. The research adopted a descriptive qualitative approach, supported by quantitative data obtained through Likert scale questionnaires targeting ASNs who visit BKPSDM for civil servant administration services. Data collection also involved in-depth interviews with BKPSDM officials, as well as field observations and documentation studies. Qualitative data were analyzed thematically, while quantitative data were analyzed descriptively. The research findings indicate that the overall quality of civil servant administration services at BKPSDM Nunukan Regency is in the good to very good category, with the majority of ASNs expressing satisfaction to high satisfaction. The main strengths of the service were identified in the aspects of staff friendliness and courtesy, and the availability and comfort of service facilities. Nevertheless, there are still areas requiring improvement, namely in the clarity and accessibility of information regarding procedures and requirements, as well as the transparency of information concerning estimated service completion times. Significant internal factors influencing service quality include human resources (staff competence and motivation), service systems and procedures, and the utilization of information technology and infrastructure. Meanwhile, external factors that also contribute are changes in laws and regulations, ASN expectations and demands for digital services, and advancements in information technology. Recommendations proposed to enhance service quality include improving the clarity and accessibility of information through digital platforms, optimizing service completion efficiency and transparency, developing civil servant administration service applications, and improving service facility spaces.
The Effect of Employee Competence and Work Motivation on the Quality of Financial Reporting: JEL Classification: M41, M12, J24, H83, D73 Irawati M; Abdul Samad Arief; Mujahid Yunus
Journal La Bisecoman Vol. 7 No. 1 (2026): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v7i1.2559

Abstract

This study aims to determine whether employee competence and work motivation have an influence on the quality of financial reporting at the Office of the Airport Authority Region V Makassar. The data in this research were obtained through the distribution of questionnaires as the primary instrument. The sampling technique used was the saturated sample method, where all members of the population were used as the research sample. Prior to its use, the research instrument was tested for validity and reliability, and also underwent classical assumption tests such as normality, multicollinearity, and heteroscedasticity. The data were analyzed using multiple linear regression with the help of statistical software. The results of the study indicate that employee competence has a positive influence on the quality of financial reporting. This means that the higher the level of employee competence in carrying out tasks related to the preparation of financial reports, the better the quality of the reports produced. The competencies in question include understanding financial regulations, accuracy, and technical skills in preparing reports accurately and on time. In addition, work motivation also contributes positively to the quality of financial reporting. Employees with high levels of motivation tend to be more responsible and committed to completing their tasks, including in the preparation of financial reports. Together, employee competence and work motivation significantly influence the improvement of financial reporting quality, although other external factors not examined in this study may also have an impact.
Strategi Humas dalam Pembentukan Citra Perguruan Tinggi Swasta Nunung Misran; Mujahid Mujahid; Fitriana Fitriana
MUKASI: Jurnal Ilmu Komunikasi Vol. 3 No. 4 (2024): November 2024
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/mukasi.v3i4.3106

Abstract

The purpose of this study was to examine and obtain an overview of the Role and Strategy of Public Relations in shaping the image of higher education. Study at Andi Djemma University Palopo. This research uses a case study with a qualitative descriptive approach by conducting an interview study, while the theory used is symbolic interaction and information organization. The results showed that the Public Relations of Andi Djemma University Palopo tried to carry out its duties as a mediator to bridge the relationship between college elements. Building a college image uses mass media to build relationships with internal and external parties. The strategy used in building the image of higher education is to utilize technology, increase the capacity of human resources and provide educational information to the public in the field of Tri Dharma Perguruan Tinggi. Research from Andi Djemma University found that the role of PR is always trying to improve the image of the institution. In order to continue to gain the trust of the user community, college public relations are aware that they must always try to maintain the image of the college they represent. PR tries to carry out its duties as a mediator to bridge the relationship between elements of higher education.
Co-Authors A. Nur Insan Abdul Majid Bakri Abdul Samad A Abdul Samad Arief Abdul Samad Arief Abdul Samad Arif Ajie Dahliani Albertin Galla Ami Novrindah Primiatmi A Latief Andi Vita Sukmarini Andini Angga Kusuma Arminas Baktiar Baktiar Dicky Adhitirta Dody Riyan Saputra Dwi Nugroho Edwar Edwar Erwin Fahlevi, Mochammad Fitrah Aritama Fitriana Fitriana Hamzah Fansuri Hipzi Rahmadin Noor Ike Purwaningrum Ilham Safar Ilham Safar Indira Mulyasari Paramastuti Ilham Irawati M Irsyad Eka Putra Syam jahruddin jahruddin Karima Karima Kurniati Kurniati Lukmansyah Lukmansyah M. Amin M. Nasir Hamzah M. Rafiq Surya Madewa Mega Mustika Sari Muh. Nasir Hamzah Muh. Rial Ashar Muliyadi Hamid Muliyadi Hamid Munawir Nasir Muthmainnah Muwaffiq Nurimansyah Mapparenta Nasyirah Nurdin Nia Agus Setiawati Norlin Whang Nunung Misran Nur Alim Djalil Nur Alim Djalil Nurfaisyah Aladin Nurmadhani Fitri Suyuthi Paradiba Hekza Nugraha Rahmansyah Rahmansyah Rahmat Rahmat Rahmat Sabi Palewa Ramalwati Ramlawati Rijal Robbi Setiawan Rusdan Rusdan Sri Adrianti Muin Sri Muin St. Rukaiyah St. Syamsidar Sunastri Sunastri Suwardi M Syamsuddin Bidol Syamsul Riyadi Tiara Titania Linggi Tri Gatiningsih Wahyu Wahyu Wulandari Rantalemba Yasir Haskas Yasir Yasir