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All Journal Jurnal Reviu Akuntansi dan Keuangan SRIWIJAYA INTERNATIONAL JOURNAL OF DYNAMIC ECONOMICS AND BUSINESS SYUKUR (Jurnal Inovasi Sosial dan Pengabdian Masyarakat) JMM (Jurnal Masyarakat Mandiri) YUME : Journal of Management Management Studies and Entrepreneurship Journal (MSEJ) Entrepreneurship Bisnis Manajemen Akuntansi (E-BISMA) International Journal of Computer and Information System (IJCIS) Abdi Psikonomi Proceeding ISETH (International Summit on Science, Technology, and Humanity) Urecol Journal. Part F: Community Development Prosiding University Research Colloquium Abdi Teknoyasa JURNAL PENGABDIAN PENDIDIKAN MASYARAKAT (JPPM) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Journal of Community Empowerment Journal of Business Innovation and Research JER
Novel Idris Abas
Universitas Muhammadiyah Surakarta
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Re-Evaluating Key Drivers Of Continuance Intention In Mobile Food Ordering Apps After Covid-19 Pandemic In Indonesia Abas, Novel Idris; Puspawati , Dewita; Praswati , Aflit Nuryulia; Imaduddin , Helmi
Jurnal Economic Resource Vol. 8 No. 2 (2025): September - February
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i2.1730

Abstract

This study investigates why Indonesian Gen Y and Z users continue using specific mobile food ordering applications (MFOAs) post-pandemic, leading to market dominance by a few platforms. Analyzing 234 users, the research found that while saving time, money, and convenience all contribute to user satisfaction, only time and money savings directly influence the intention to continue using an app. Surprisingly, and contrary to previous literature, convenience does not directly impact user retention. These findings provide new insights for developers on improving long-term engagement by focusing on tangible benefits beyond mere convenience for these generations.
Co-Authors A'zizah, Laila Osiana Fitria Adinata, Alberta Afif Faishal Aflir Nuryulia Praswati Aflit Nuryulia Praswati Ajiputra, Alfian Faqih Alfandi Rico Yohanda Angellia, Anggi Anton Agus Setyawan Asykaruddin, Muhammad Azmi Nur Bayu Suseno Candra Kusuma Wardana Candra Kusuma Wardana, Candra Kusuma Choirunnisa, Bella A. Dewita Puspawati Diah Priyawati Farid Adi Prasetya Fiska Puspa Arinda Fuad Hudaya Fatchan Hasna Asih Namiroh Helmi Imaduddin Huni Sri Runing Sawitri Ihsan Cahyo Utomo Imaduddin , Helmi Inaszahira, Afny Al Fath Inayati, Nurul Latifatul Ismail, Lentera Tazkiya Isnaya Arina Hidayati Jati Waskito Jumadi, Jowasrian Khanun Roisatul Ummah Kurnia Rina Ariani Kurniawan, Muhammad Randhy Kusuma Wijayanto, Kusuma Kusumawati, Rita Laila Oshiana Fitria A’zizah Liana Mangifera Lintang Kurniawati Listy, Sheila Rizqya Lusi Nuryanti M. Sholahuddin Mahasri Shobahiya, Mahasri Maishita, Chandra Bella Mirzam Arqy Ahmadi Muhammad Arkan Setyawan Muhammad Randhy Kurniawan Muhammad Wahyuddin Muhammad Wahyuddin Muhammad Wahyuddin, Muhammad Nugroho, Dhita Ade Nur Achmad Nurdiansyah, Fadlan Hasan Oktaviyani, Dina Ovi Itsnaini Ulynnuha Praswati , Aflit Nuryulia Puspawati , Dewita Qudsiyah, Yusfina Sekar Rahma Ayuningtyas Fachrunisa Rahmawati, Rara Yuni Raihani, Dzikra Riani, Lencia Putri Septa Rini Kuswati Riski Apriliani Rita Wijayanti S Soepatini Saputro, Diky Adi Septa Riani, Lencia Putri Sina, Helmia Khalifah Sisca Dian Rahmawati Siti Rokhmah Wafiatun Mukharomah Wafiatun Mukharomah Wardana, Arfi Agustian Widowati Dian Permatasari Wiyadi, W Zulfa Irawati, Zulfa