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User Satisfaction of the UBSI Online Exam System Based on End User Computing Satisfaction (EUCS) Rakhmat Hadi Sucipto; Wahyu Indrarti; Rahayu Swastika; Helmy Ivan Taruna
Voteteknika (Vocational Teknik Elektronika dan Informatika) Vol 13, No 1 (2025): Voteteknika (Vocational Teknik Elektronika dan Informatika)
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/voteteknika.v13i1.133078

Abstract

Universitas Bina Sarana Informatika (UBSI) implements an online exam system to evaluate learning during one semester and the end of the semester. However, the online exam system still raises weaknesses and shortcomings that are felt by users. Therefore, it is necessary to conduct research related to end-user satisfaction because this system is important for universities and user satisfaction is an important factor in the successful implementation of the online exam system. This study aims to analyze the level of user satisfaction of the online exam system of UBSI using the End User Computing Satisfaction (EUCS) method. The research involved 396 samples of UBSI active students who routinely use the online exam system. This study collected primary data by creating and distributing questionnaires through Google Forms. The collected data was analyzed with SmartPLS 4.0 software to test the validity, reliability, and hypothesis of the research. The results of the study show that there are three variables that have a significant effect on user satisfaction of the UBSI online exam system, namely 1) accuracy, 2) ease of use, and 3) timeliness. The other two, namely content and format, do not have a significant effect on user satisfaction of the online exam system. Based on the value of the determination coefficient, exogenous variables are able to influence endogenous variables by 59.8%. All independent variables were able to predict the results well because they had a Q-square (Q²) value of 0.577. The measure of effect (f²) of each independent variable that was proven to have a significant effect on user satisfaction of the online exam system was in the low category because the value was below 0.02.
THE EFFECT OF SOCIAL MEDIA MARKETING ON CONSUMER AWARENESS ON STARBUCKS PRODUCTS Dede Suleman; Ida Zuniarti; Sri Rusiyati; Joko Ariawan; Roy Irawan; Helmy Ivan Taruna; Eulin Karlina
International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC) Vol. 1 No. 5 (2023): October
Publisher : ZILLZELL MEDIA PRIMA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61990/ijamesc.v1i5.88

Abstract

The purpose of this research is to analyze the influence of social media marketing variables on consumer awareness at Starbucks. This research is explanatory research with a quantitative approach. The data for this study were obtained from 119 respondents. The sampling method in this study is quota sampling. According to multiple regression analysis, the results show that brand exposure has an influence but not significant on consumer awareness, indicated by a t-test value of 0.137 and a significance value of 0.891. Customer involvement has a significant influence on consumer awareness, indicated by a t test value of 2.251 and a significance value of 0.026. Word of Mouth has a significant influence on consumer awareness, indicated by a t test value of 5.172 and a significance value of 0.000.
TANTANGAN PENYALURAN KREDIT, NPL DAN CAR PERBANKAN INDONESIA PADA MASA PANDEMI COVID-19 Ivan Taruna, Helmy
Akrab Juara : Jurnal Ilmu-ilmu Sosial Vol. 6 No. 3 (2021)
Publisher : Yayasan Azam Kemajuan Rantau Anak Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Tujuan dari penelitian adalah untuk menguji tantangan penyaluran kredit, kredit bermasalah dan permodalan atau rasio kecukupan modal perbankan pada masa pandemi Covid-19. Penelitian ini menggunakan data sekunder dan data tersebut diambil dari Otoritas Jasa Keuangan atau OJK. Populasi penelitian adalah bank umum konvesional di Indonesia. Dan sampel penelitian ini menggunakan 98 bank umum yang terdaftar di Otoritas Jasa Keuangan. Hasil penelitian ini adalah terjadi kontraksi pertumbuhan yang minus pada penyaluran kredit perbankan pada masa pandemi Covid-19. Dan kredit bermasalah atau non performing loans (NPL) itu masih dibawah 5 persen kendati ada tekanan dampak pandemi Covid-19. Tidak ada perubahan signifikan pada kredit bermasalah karena Otoritas Jasa Keuangan mengeluarkan peraturan, POJK No.11/POJK.03/2020, yang mengharuskan perbankan melakukan restrukturisasi kredit sebagai dampak pandemi Covid-19. Selanjutnya hasil penelitian ini, permodalan bank atau rasio kecukupan modal perbankan tetap kuat kendati ada tekanan dari dampak pandemi Covid-19.
THE INFLUENCE OF BRAND AND TRUST ON ONLINE CONSUMER BUYING INTEREST Dede Suleman; Yohanes Totok Suyoto; Wiwin Wianti; Etik Dwi Styaningrum; Supriatin; Rohani Lestari Napitupulu; Helmy Ivan Taruna
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 3 No. 3 (2023): May
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v3i3.887

Abstract

This research study aims to investigate the impact of brand and trust on the online consumer buying interest. With the increasing number of online shopping platforms, it is essential to understand the factors that drive consumers' purchasing decisions. The study will be conducted using a quantitative research approach, and data will be collected through a survey. The sample will consist of online shoppers who have made purchases in the last six months. The study will explore the relationship between brand and trust and their effect on online consumer buying interest. The study will also investigate the mediating effect of trust on the relationship between brand and online consumer buying interest. The study will use a regression analysis to analyze the data. The findings of this research will have implications for marketers and businesses looking to improve their online sales. The study will provide insight into the importance of building a strong brand and fostering consumer trust in driving online purchasing decisions. This research will contribute to the existing literature on online consumer behavior and provide a better understanding of the factors that influence online buying interest.
Trends and Correlations of Financial Ratios in PT Sepatu Bata Tbk Hadi Sucipto, Rakhmat; Indrarti, Wahyu; Rosmita, Rosmita; Ivan Taruna, Helmy
Jurnal Dinamika Ekonomi dan Bisnis Vol 22, No 2 (2025)
Publisher : Universitas Islam Nahdlatul Ulama Jepara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34001/jdeb.v22i2.8829

Abstract

This study aims to analyze the company's financial performance by looking at it from the perspective of liquidity, solvency, and profitability. To achieve this goal, this study utilizes secondary company data with quantitative and comparative descriptive research approaches. The research analysis focuses on current ratio, quick ratio, debt-to-asset ratio, debt-to-equity ratio, return on assets, and return on equity. The researchers compared trend analysis by comparing available data based on time changes. The results of the study show that in terms of liquidity, the company's financial condition is less convincing because current assets are under one time, while the quick ratio is even lower. The company also faces solvency problems, which is indicated by a debt ratio that is too high, especially in terms of the debt-to-equity ratio which has reached 346%. The company's profitability is not convincing because ROA and ROE have been recorded negative for the last four years from 2020 to 2023. The liquidity ratio has a negative relationship with the debt ratio but creates a positive correlation with the profitability ratio. The debt ratio always has an indirect relationship with other ratios
The Influence of Service Quality and Price on Alfamart Consumer Loyalty with Customer Satisfaction As Mediation Variables Herawaty, Mety Titin; Aprillia, Aprillia; Rahman, Aan; Rohimah, Luthfia; Taruna, Helmy Ivan; Styaningrum, Etik Dwi; Suleman, Dede
International Journal of Social and Management Studies Vol. 3 No. 2 (2022): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (544.63 KB) | DOI: 10.5555/ijosmas.v3i2.179

Abstract

This study aims to analyze the quality of service and price on consumer loyalty, with the variable customer satisfaction as a mediating variable. Data collected from 100 respondents of Alfamart minimarkets in Jakarta, Bogor, Depok, Tangerang and Bekasi. The distribution was carried out during December 2021, using the google form due to the pandemic conditions. The research method used is purposive sampling, namely people who shop at the Alfamart Minimarket in the last month and are willing to fill out the questionnaire that the researcher gave. The collected data were analyzed using Structural Equation Modeling with SmartPLS version 3.0 software. Hasil penelitian menunjukkan Service Quality has a positive and significant effect on Customer Satisfaction, Price has a positive and significant effect on Customer Satisfaction, Service Quality has a positive and significant effect on Customer Loyalty, Price has a no significant effect on Customer Loyalty, Customer Satisfaction has a no significant effect on Customer Loyalty, Customer satisfaction did not significantly mediate the service quality and price variables on consumer loyalty.
Mediation Of Buying Interest On Price Perception And Product Quality Towards Acer Laptop Purchase Decisions Yuniarti, Puji; Zulkifli, Zulkifli; Wianti, Wiwin; Yulistria, Resti; Haryati, Raden Ati; Irawan, Roy; Karlina, Eulin; Taruna, Helmy Ivan
International Journal of Social and Management Studies Vol. 3 No. 6 (2022): International Journal of Social and Management Studies (IJOSMAS)
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v3i6.254

Abstract

This study intends to investigate how consumer interest in buying affects consumer perceptions of product quality and pricing while making decisions to buy Acer laptops. Users of Acer laptops in Jakarta who were sampled for this study by completing an online questionnaire made up the respondents. Purposive sampling was used as the method of data gathering. Software called SmartPLS 3.0 is used to process the collected data. The study's findings show that only price perceptions have an impact on consumers' decisions to buy Acer laptops, and that buying interest is not a significant mediating element that influences both price perception and product quality.