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Journal : JKIE (Journal Knowledge Industrial Engineering)

Optimization of Increasing Productivity Making Onion Crackers with Ergonomic Discipline Approach Mujiono; Sujianto

Publisher : Department of Industrial Engineering - Universitas Yudharta Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35891/jkie.v8i3.2753

Abstract

The results of observations made by the research team at MSME (Micro, Small and medium Enterprises) of onion crackers in the cracker cutting section found that for cutting they still use manual tools, namely knives by bending the cutting method so they get tired easily, take a long time and the results are not homogeneous so the results are less optimal. Optimal is meant to be efficient and effective at the available resources, in order to get as much profit as possible by keeping costs as low as possible, by designing an ergonomic cracker cutter. The purpose of designing ergonomic tools in question is the design of tools that produce a work system using anthropometric measurements, focused on designing ergonomic cracker cutting tools that can be used by operators with more effective, efficient, safe, comfortable results and can increase productivity. In this case, the solution that can be done is to design a tool for cutting crackers using anthropometric measurements with the results: tool height 102.5 cm, tool length 52.9 cm, tool width 51.8 cm, and machine handle diameter length of 2.5 cm. From the calculation results, the results obtained if using the old tool the standard output is 3 kg/hour, whereas if using the new tool the standard output is 9.18 kg/hour, so that the productivity is 206%.
The Influence Of Customer Service Quality On Financial Expectations With Roq Approach (Case Study: X Maternity Hospital in Sidoarjo) Reiny Ditta Myrtanti; Sujianto

Publisher : Department of Industrial Engineering - Universitas Yudharta Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35891/jkie.v9i1.2985

Abstract

The tight competition between Maternity Hospital services in Sidoarjo Regency is marked by the increasing number of couples of childbearing age and family planning participants, as well as the high rate of pregnant women and the birth of babies, becoming a big challenge for the Maternity Hospital management to be able to know, understand and fulfill the needs and desires of consumers. patients) so that customer satisfaction can be met, for example fast, accurate, friendly service, at an adequate price. This is the reason for the management to make improvements from the quality program that has been run previously. However, not all quality improvement programs carried out will provide benefits for the management, because many of these improvement programs are wasteful after being implemented. This is because the management does not focus on the quality improvement program that will be implemented, that is, it does not determine which variables are the most influential for the quality improvement program.At this X Maternity Hospital, complaints or complaints are often found from patients about the services provided, for example at the counter service which is less prompt in providing services, and the inconvenience of services in the inpatient room. The data was obtained from the Maternity Hospital management through the available suggestion/vote box, then used as a basis/reference for making a questionnaire as a follow-up to the problems that arose. Therefore, this study discusses the Maternity Hospital's efforts in planning a quality improvement program that is in accordance with the wishes and needs of patients by selecting and determining the variables or dimensions that have the most influence on the quality improvement program to be carried out, as well as assessing its financial feasibility by using the Return on Quality (ROQ) approach.From the application of ROQ at a Maternity Hospital X in Sidoarjo Regency, two quality improvement programs were determined from the two dimensions of the X Maternity Hospital service process, they are beds and patient registration. The ROQ value of each program based on the discount rate (5%, 10%, 15%) is 1.54; 0.99; 0.49 for the inpatient room service process, and 1.25; 0.61; 0.24 for the process of front office and administration services. For this reason, the dimension that is the focus of the quality improvement program is the inpatient room service process with the dimensions of the bed.
Optimization of Increasing Productivity Making Onion Crackers with Ergonomic Discipline Approach Mujiono; Sujianto
Journal Knowledge Industrial Engineering (JKIE) Vol 8 No 3 (2021): JKIE (Journal Knowledge Industrial Engineering)
Publisher : Department of Industrial Engineering - Universitas Yudharta Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35891/jkie.v8i3.2753

Abstract

The results of observations made by the research team at MSME (Micro, Small and medium Enterprises) of onion crackers in the cracker cutting section found that for cutting they still use manual tools, namely knives by bending the cutting method so they get tired easily, take a long time and the results are not homogeneous so the results are less optimal. Optimal is meant to be efficient and effective at the available resources, in order to get as much profit as possible by keeping costs as low as possible, by designing an ergonomic cracker cutter. The purpose of designing ergonomic tools in question is the design of tools that produce a work system using anthropometric measurements, focused on designing ergonomic cracker cutting tools that can be used by operators with more effective, efficient, safe, comfortable results and can increase productivity. In this case, the solution that can be done is to design a tool for cutting crackers using anthropometric measurements with the results: tool height 102.5 cm, tool length 52.9 cm, tool width 51.8 cm, and machine handle diameter length of 2.5 cm. From the calculation results, the results obtained if using the old tool the standard output is 3 kg/hour, whereas if using the new tool the standard output is 9.18 kg/hour, so that the productivity is 206%.
The Influence Of Customer Service Quality On Financial Expectations With Roq Approach (Case Study: X Maternity Hospital in Sidoarjo) Ditta Myrtanti, Reiny; Sujianto
Journal Knowledge Industrial Engineering (JKIE) Vol 9 No 1 (2022): JKIE (Journal Knowledge Industrial Engineering)
Publisher : Department of Industrial Engineering - Universitas Yudharta Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35891/jkie.v9i1.2985

Abstract

The tight competition between Maternity Hospital services in Sidoarjo Regency is marked by the increasing number of couples of childbearing age and family planning participants, as well as the high rate of pregnant women and the birth of babies, becoming a big challenge for the Maternity Hospital management to be able to know, understand and fulfill the needs and desires of consumers. patients) so that customer satisfaction can be met, for example fast, accurate, friendly service, at an adequate price. This is the reason for the management to make improvements from the quality program that has been run previously. However, not all quality improvement programs carried out will provide benefits for the management, because many of these improvement programs are wasteful after being implemented. This is because the management does not focus on the quality improvement program that will be implemented, that is, it does not determine which variables are the most influential for the quality improvement program.At this X Maternity Hospital, complaints or complaints are often found from patients about the services provided, for example at the counter service which is less prompt in providing services, and the inconvenience of services in the inpatient room. The data was obtained from the Maternity Hospital management through the available suggestion/vote box, then used as a basis/reference for making a questionnaire as a follow-up to the problems that arose. Therefore, this study discusses the Maternity Hospital's efforts in planning a quality improvement program that is in accordance with the wishes and needs of patients by selecting and determining the variables or dimensions that have the most influence on the quality improvement program to be carried out, as well as assessing its financial feasibility by using the Return on Quality (ROQ) approach.From the application of ROQ at a Maternity Hospital X in Sidoarjo Regency, two quality improvement programs were determined from the two dimensions of the X Maternity Hospital service process, they are beds and patient registration. The ROQ value of each program based on the discount rate (5%, 10%, 15%) is 1.54; 0.99; 0.49 for the inpatient room service process, and 1.25; 0.61; 0.24 for the process of front office and administration services. For this reason, the dimension that is the focus of the quality improvement program is the inpatient room service process with the dimensions of the bed.
Optimization of the Design an Ergonomic Multi-Function Oil Slicer Mujiono; Sujianto
Journal Knowledge Industrial Engineering (JKIE) Vol 9 No 3 (2022): JKIE (Journal Knowledge Industrial Engineering)
Publisher : Department of Industrial Engineering - Universitas Yudharta Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35891/jkie.v9i3.3588

Abstract

The results of observations made by the research team at the corn emping home industry have its own uniqueness, namely corn that has been boiled then washed and fried, dried in the sun and fried which will become marning corn. In fact, it turns out that the frying of corn chips still uses manual tools, namely the slicing using an irek, so it takes a long time and cannot be optimal. Optimal in question is that the tool can be used in a number of fried foods, for example in marning corn chips, onion crackers, etc. by adjusting the speed. The purpose of designing an ergonomic tool in question is to design a tool that produces a work system using anthropometric measurements, while this research is focused on designing a multi-functional oil drainer with an ergonomic approach with results that are more effective, efficient, safe, comfortable and can increase productivity. The production this slicing machine uses a 0.50 hp electric motor with 1400 rpm rotation, the V-belt used is type A belt machine, no. 38 with a pulley component with a diameter of 2 inches for the sharft, the machine frame uses an angle iron profile frame with size of 40 mm x 40 mm x 3 mm capability of 5 kg marning corn chips.
Analysis of Computer Attitudes of Academic Staff in A Tertiary Institution Haryanto, Sony; Sujianto
Journal Knowledge Industrial Engineering (JKIE) Vol 10 No 1 (2023): JKIE (Journal Knowledge Industrial Engineering)
Publisher : Department of Industrial Engineering - Universitas Yudharta Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35891/jkie.v10i1.4058

Abstract

This study investigates the factors influencing computer attitudes among lecturers at the National Institute of Technology Malang. Specifically, it examines the impact of gender, age, educational qualifications, length of teaching experience, personal computer ownership, participation in computer training, and computer usage skills. A descriptive research design was employed to explore relationships between these variables and test pre-formulated hypotheses. A sample of 100 lecturers was selected, and data were collected using a Likert Summarated Rating questionnaire. Descriptive statistical analysis and Multiple Linear Regression Analysis were used to analyze the data. The findings indicate a significant influence of computer skills on computer attitudes, with a regression coefficient (β) of 0.345, demonstrating a notable impact on computer user behavior. The statistical F test revealed a significant overall effect, with an F value of 4.138. The study also found a strong relationship between the variables, as indicated by the multiple correlation coefficient (R) of 0.489. The results suggest that computer expertise significantly affects computer attitudes, with a robust interrelation among the studied factors.