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All Journal JAM : Jurnal Aplikasi Manajemen Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Madura REKAYASA Jurnal Ilmiah Pangabdhi Syntax Literate: Jurnal Ilmiah Indonesia ASRO JOURNAL - STTAL STTAL POSTGRADUATE - INTERNATIONAL CONFERENCE Petra International journal of Business Studies (IJBS) Dinasti International Journal of Education Management and Social Science Annals of Human Resource Management Research Bulletin of Management and Business Jurnal Indonesia Sosial Teknologi Jurnal Pendidikan Indonesia (Japendi) Innovative: Journal Of Social Science Research Research Horizon
Sukmo Hadi Nugroho
Universitas Esa Unggul
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Physics Public Health Social Sciences Other

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The Influence Of Knowledge-Based Hrm Practices And Intellectual Capital On Innovation Performance Of Private Hospital Employees Imam Santoso; Ratna Indrawati; Sukmo Hadi Nugroho
Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Vol 16, No 3: July - September 2023
Publisher : LPPM Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/pamator.v16i3.19834

Abstract

Innovation performance is important in influencing human resource management to be able to bring progress to the hospital. Innovation performance is strongly influenced by many aspects, such as knowledge-based human resource management which influences intellectual capital (human capital, structural capital, and relational capital). This research involved 81 hospitals and 221 employees (managers/leaders of private hospitals) in the Greater Jakarta area. This type of research is deductive, and data collection by distributing questionnaires. The analytical method used is the Structural Equation Model (SEM). The results obtained from this study are that knowledge-based HRM practices have direct and indirect effects on human capital, structural capital, and innovation performance. Furthermore, human capital can influence structural capital and innovation performance. Human capital also plays a role in mediating the relationship between knowledge-based HRM practice and structural capital and innovation performance, but it fails to mediate the relationship between knowledge-based HRM practice and relational capital. In addition, this research also proves that structural capital can mediate the relationship between knowledge-based HRM practice and innovation performance. Intellectual capital can affect innovation performance. Finally, knowledge-based HRM practice and human capital cannot influence relational capital, so relational capital cannot mediate the relationship between knowledge-based HRM practice and innovation performance.
Effect of Work Stress, Extrinsic and Intrinsic Motivation on Job Satisfaction and Employee Performance Rensi Pradias Sari; Sukmo Hadi Nugroho
Rekayasa Vol 16, No 2: Agustus 2023
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/rekayasa.v16i2.19697

Abstract

Aspects of human resources is one of the important factors that must be considered in the company. In order for companies to survive in the face of increasingly fierce business competition, management needs to make changes within the company with the aim of being able to further improve employee performance so that it is more optimal. The problem that is often faced by every company is regarding employee performance which tends to decline. One of the factors is the work stress experienced by employees. This study aims to explore the effect of job stress and extrinsic and intrinsic motivation on employee performance through the mediation of job satisfaction at the financing company PT BFI Finance Indonesia Tbk. This study uses data collection methods survey and distribution of questionnaires online, respondents were selected by the method purpose sampling. The sample of this research are employees Head Office working in parts Project Management Office, Asset Management and Human Capital at the staff level with a working period of more than 6 months. Data analysis techniques using Structural Equation Modeling (SEM) with LISREL. The results of this study explain that the variables that influence job satisfaction and employee performance are low levels of stress and intrinsic motivation. There are findings where extrinsic motivation has no positive effect on job satisfaction and employee performance.
Supporting the Influence of Psychological Capital and Transformational Leadership on Organizational Citizenship Behavior Felani, Herman Oddyansyah; Nugroho, Sukmo Hadi
Jurnal Ilmiah Pangabdhi Vol 9, No 2: Oktober 2023
Publisher : LPPM Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/pangabdhi.v9i2.22844

Abstract

This action research aims to find out whether psychological capital and transformational leadership affect organizational citizenship behavior through work engagement with employees of a pharmaceutical packaging-based company in Bekasi. The data collection method in this study used survey methods and distributed questionnaires, respondents were selected by purposive sampling method. the criteria were permanent employees who worked in the same company based on the packaging of medicines located in Bekasi and have worked for at least the last 1 year. The number of samples used was 218 people. The analytical method used is the analysis structural equation model (SEM). The findings from this study were psychological capital, transformational leadership's positive and significant effect on work engagement, and work engagement's positive and considerable influence on organizational citizenship behavior. But psychological capital and transformational leadership does not affect organizational citizenship behavior. Besides that, psychological capital and transformational leadership have positive and significant effects on organizational citizenship behavior through work engagement. In addition, the results found that work engagement can mediate the influence between psychological capital and transformational leadership on organizational citizenship behavior.
Consumer Purchase Intention Post COVID-19 Pandemic Through Marketplace : An Action Learning Study Ferdiansyah, Oky Arif; Nugroho, Sukmo Hadi
Jurnal Ilmiah Pangabdhi Vol 9, No 2: Oktober 2023
Publisher : LPPM Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/pangabdhi.v9i2.22848

Abstract

This study aims to find out and complement existing information related to the influence of e-trust, e-satisfaction, and social influence on purchase intention mediated by e-value. This is a survey research that uses quantitative methods with data collection techniques through online questionnaires which were distributed to 700 marketplace consumer respondents who had purchased cell phones or gadgets from January 2023 to June 2023. There were 700 questionnaires distributed and 233 returned, but only 155 were used according to this study’s criteria. This research was carried out through a validity test and a reliability test through the MSA test with the KMO and Bartlett tests. The hypothesis test used SEM-PLS through SmartPLS 3.3.9 software. The results showed that four of the seven hypotheses proposed in this study were proven positive and significant: the effect of e-trust on e-value and purchase intention, the effect of social influence on e-value and purchase intention, while the other hypotheses which could not be proven (not significant) were the effect of e-satisfaction on e-value and purchase intention, and the effect of e-value on purchase intention. In addition, indirectly, e-value plays a role in mediating the effect of e-trust and social influence on purchase intention because it is able to change (weaken) the significant effect to be insignificant. As for mediating the effect of e-satisfaction on purchase intention, the e-value variable is unable to mediate (strengthen) because the results are not significant or the same as the direct effect of e-satisfaction on purchase intention.
Relationship of Perceived Overqualification and Turnover Intention: The Role of Job Satisfaction and Transformational Leadership Permatasari, Araminta; Nugroho, Sukmo Hadi
Jurnal Aplikasi Manajemen Vol. 22 No. 3 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.03.12

Abstract

Employees with perceived overqualification have a strong need for self-actualization and development, which, if not met, can lead to frustration and increase turnover intention. This study examines the complex relationship between perceived overqualification and employee turnover intention, with job satisfaction as a mediating factor and transformational leadership as a moderating variable. This research type is quantitative, using a questionnaire with a Likert scale. Data was taken from 160 employees of startup marketplace companies in the Special Region of Jakarta who are members of Generation Z. The data sample was selected using a purposive sampling approach. The data processing results using SEM-PLS indicate that perceived overqualification positively predicts turnover intention, with this relationship partially mediated by decreased job satisfaction. It is also known that transformational leadership can weaken the relationship between job satisfaction and turnover intention but strengthen the relationship between perceived overqualification and job satisfaction. These findings provide an empirical concept that in carrying out commitments to manage employees with perceived overqualification (especially Generation Z), companies need to focus on channeling excess qualifications by setting a platform and developing leadership.
THE INFLUENCE OF FACILITIES AND QUALITY OF SERVICES OF THE NAVAL HEALTH INSTITUTIONS ON PATIENT SATISFACTION IN DRS. MED.R. RIJADI SASTROPANOLA Nugroho, Sukmo Hadi; Wahyudi, Rahmad Johan; Fendiawan, Riko
JOURNAL ASRO Vol. 14 No. 03 (2023): International Journal of ASRO
Publisher : Indonesian Naval Technology College - Sekolah Tinggi Teknologi Angkatan Laut - STTAL

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Abstract

Institute Indonesian Navy Marine Health Drs. Med. R. Rijadi Sastropanola., Phys (Lakesla) is a health institution under the Indonesian Navy Health Service, as a Center of Excellence for Maritime Health with the mission of carrying out education, research, and development in the field of diving and hyperbaric health. Apart from that, Lakesla has the task of providing Oxygen Therapy services Hyperbarics (TOHB) for Indonesian Navy personnel and their families as well as the general public, both to treat cases of diving-related illnesses and clinical illnesses. With the decreasing number of patients implementing TOHB, hospitals/institutions must know how to improve their performance so that patient satisfaction can be realized and increased. Based on this problem, research is needed to find out how the facilities and service quality of the Indonesian Navy's Maritime Health Institutions influence patient satisfaction. The method used in this research is Structural Equation Modeling (SEM). In this research there are three main variables, namely: The Facilities Variable (X) consists of 6 indicators, namely: spatial considerations/planning, room planning, equipment/furniture, lighting and color, graphic messages and supporting elements. The Service Quality variable (Z) consists of 5 indicators, namely: reliability, responsiveness, assurance, empathy and tangible. Patient Satisfaction Variable (Y) which consists of 5 indicators, namely: Service, ease of getting a product or service, emotional, price and location. The conclusions obtained from this research are as follows: (1) There is a significant positive direct effect of facilities on patient satisfaction at Lakesla of 0.175. (2) There is a significant positive effect of service quality on patient satisfaction at Lakesla of 0.626. (3) There is a significant positive effect of facilities on the quality of patient service at Lakesla of 0.296. (4) There is a significant positive indirect effect of facilities through service quality (as a mediating variable) on patient satisfaction at Lakesla of 0.186. (3) There is a significant positive effect of facilities on the quality of patient service at Lakesla of 0.296. (4) There is a significant positive indirect effect of facilities through service quality (as a mediating variable) on patient satisfaction at Lakesla of 0.186. (3) There is a significant positive effect of facilities on the quality of patient service at Lakesla of 0.296. (4) There is a significant positive indirect effect of facilities through service quality (as a mediating variable) on patient satisfaction at Lakesla of 0.186. Keywords: Service Quality, Patient Satisfaction, Structural Equation Modeling (SEM)
CREATING A DIGITAL CULTURE IN THE ORGANIZATION Nugroho, Sukmo Hadi; Bandono, Adi; Suharyo, Okol Sri
JOURNAL ASRO Vol. 14 No. 04 (2023): International Journal of ASRO
Publisher : Indonesian Naval Technology College - Sekolah Tinggi Teknologi Angkatan Laut - STTAL

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Abstract

Digital culture allows members and the organizations that support them to grow, develop, and innovate quickly, as well as adapt to meet the needs of their customers. This research aims to develop appropriate and systematic procedural steps for creating a digital culture in an organization. The method used is the Descriptive Qualitative Analysis Method approach. The results of this research show that there are several reasons why digital culture is very important which can be described as follows: reducing barriers in communication and increasing transparency, increasing agility and greater adaptability, increasing collaboration and innovation, and increasing capabilities in terms of data collection. The results of the next research are that several best ways can be taken to realize and create a digital culture, which can be identified as follows: (1) prioritizing transparency, (2) encouraging collaboration, (3) offering digital training, (4) being comfortable with risk, and (4) aspires to inspire. Keywords: Digital Culture, Organization.
THE URGENCY OF UNDERSTANDING THE NEW PARADIGM OF PERFORMANCE MANAGEMENT Nugroho, Sukmo Hadi
JOURNAL ASRO Vol. 15 No. 02 (2024): International Journal of ASRO
Publisher : Indonesian Naval Technology College - Sekolah Tinggi Teknologi Angkatan Laut - STTAL

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Abstract

This paper discusses the significance of understanding the new paradigm of performance management, particularly in large-scale organizations and national contexts. The study identifies that poor organizational performance is often driven by suboptimal human resource management, ineffective performance systems, and unsupportive work environments. Drawing on case studies from both the public and private sectors, the paper emphasizes the critical role of human resources in achieving organizational success, particularly in the era of rapid technological change brought by Industry 4.0. The paper also highlights the Indonesian government's efforts to improve human resource quality and the nation's Human Development Index (HDI) through educational reforms and policy initiatives. By embracing a holistic approach to performance management and fostering collaboration between institutions, the paper argues that sustainable organizational growth and national development are achievable. The discussion includes strategies for effective performance management that integrate system-based thinking, human resource development, and modern technologies. Keywords: Human Resource Development, Integrate System Based Thingking, Performance Management.
Linen Rental Laundry Human Capital Plan with Rfid Technology in PT. Think Clean Laundry Wenny Virtadaniati; Rhian Indradewa; Sukmo Hadi Nugroho; Muhammad Dhafi Iskandar
Jurnal Pendidikan Indonesia Vol. 5 No. 10 (2024): Jurnal Pendidikan Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v5i10.5698

Abstract

in the laundry industry has become an effective solution to address current challenges. The implementation of RFID in the Linen Rental system can enhance inventory management efficiency and minimize errors in record-keeping. PT. Think Clean Laundry is a service provider of RFID Laundry and Linen Rental, offering laundry and linen rental services for hospitals, hotels, manufacturing, and transportation, supported by adequate technology and resources. The company is located at Jl. Kawasan Industri Bekasi Fajar Blok D18 Mekar Wangi MM2100 Industrial Town, Mekar Wangi, Cikarang Barat, Kab. Bekasi, West Java. Human capital refers to the knowledge and research discussing the role and contribution of human resources in the context of business and management. Human capital encompasses the knowledge, skills, experience, and abilities possessed by individuals within an organization. Planning Human Capital to ensure the success of the Linen Rental Laundry business using RFID technology at PT. Think Clean Laundry plays a crucial role in attracting and selecting the right employees, ensuring that the team has the skills and attitudes that align with the company’s needs.
Kepuasan Kerja Karyawan di Rumah Sakit : Review Masalah dan Prospek di Era Digital Nugroho, Sukmo Hadi; Gunawan, Kazan
Rekayasa Vol 17, No 3: Desember, 2024
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/rekayasa.v17i3.27912

Abstract

Measuring employee job satisfaction in hospitals in the digital era shows that digital technologies, such as online survey platforms, mobile applications, and data analytics, have increased the efficiency of data collection and analysis. These technologies enable faster, more accurate, and more personalized job satisfaction assessments, helping management better understand employee conditions and respond to their needs effectively. However, major challenges arise related to employee data privacy, limited digital infrastructure in certain hospitals, and resistance from some employees who are less familiar with digital technology. These factors can affect the quality of the data obtained and employee trust in digital-based assessment systems. Recommendations for hospital management include developing flexible assessment systems, investing in digital training for employees, and ensuring data security and transparency in its use to build trust. These steps can help improve overall job satisfaction and retain quality healthcare workers amidst the challenges of the digital era.
Co-Authors -, Julian Abdillah, Muhammad Afwan Adi Bandono Adi Bandono Adisti Hakim Wahyuningtias Agus Tri Haryanto Amalia, Kartika Putri Angela Jovita Listyarini Anton Nugroho Bambang Suharjo Bandono, Adi Cahyanto Cahyanto Chrys, Aang Dakaria, Yus Dhafi Iskandar , Muhammad Dimas Prabowo, Muhammad Edy Widodo Elisabeth Tanti Pudiastuti Felani, Herman Oddyansyah Fendiawan, Riko Ferdiansyah, Oky Arif Gunawan, Wawan Iwan Haloho, Kastauli Harjon, Ariescha Hendy Tannady IGW, Andreas Nova Ima Wijayanti Safitri Imam Santoso Indradewa, Rhian Joko Purnomo Kazan Gunawan Kurniawan, Thomas Aquinas Kustiawan, Unggul Laila Refiana Said Muhammad Dhafi Iskandar Muhammad Dhafi Iskandar Okol Sri Suharyo Okol Sri Suharyo Permatasari, Araminta Pranitasari, Diah Putra, I Nengah Raditya Novianto RATNA INDRAWATI Rensi Pradias Sari Reza, Heru Kreshna Rhian Indradewa Ridhovan, Andreanov Rufii, Rufii Sabariah Sabariah Safari, Jen Jen Mohammda Said, Meldasari Sari, Citra Arum Sinaga, Hans Salomo Tiberias Sitinjak, Brando Sufairo, Nurus Suharyo, Okol Sri Sundring Pantja Djati Tafuzi, Novta Ittaqy Tardjo, Netty Theresia V Siagian Tito Widayanto Virtadaniati, Wenny Wahyudi, Rahmad Johan Wenny Virtadaniati