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PENGARUH DISIPLIN KERJA DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN DI RUMAH MAKAN GANDASARI CIJANTUNG PURWAKARTA Desy Fauziah; Sisca Septiani
Jurnal Publikasi Ilmu Manajemen Vol. 1 No. 3 (2022): September: Jurnal Publikasi Ilmu Manajemen
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (161.172 KB) | DOI: 10.55606/jupiman.v1i3.441

Abstract

Penelitian ini mempunyai tujuan untuk menganalisis Pengaruh Disiplin Kerja dan Kualitas Pelayanan terhadap kepuasan Konsumen Rumah Makan Gandasari Cijantung Purwakarta. Sumber data pada penelitian ini didapat dari kuesioner (primer) yang disebar pada responden. Populasi dari penelitian ini adalah Konsumen Rumah Makan Gandasari Cijantung Purwakarta. Sampel penelitian berjumlah 100 orang. Metode analisis penelitian yang digunakan adalah uji validitas, uji reliabilitas, regresi linier berganda, uji f dan uji t. Temuan penelitian menunjukkan bahwa Kualitas pelayanan secara simultan berpengaruh terhadap Kepuasan Konsumen. Berdasarkan analisis regresi linier berganda diperoleh nilai koefisien determinasi sebesar 46,9%. Faktor yang paling dominan berpengaruh adalah kualitas pelayanan dari penghitungan uji t. Nilai t hitung variabel Disiplin Kerja sebesar 8,245, t hitung variabel kualitas pelayanan sebesar 0,338. Hasil Uji F diperoleh F hitung sebesar 42,875 dan nilai signifikan < 0,05.
Evaluating Policy Implementation and Practice of Inclusive Education in Public Schools: A Systematic Literature Review Wiwik Hidayati; Luluk Elyana; Slamet Slamet; Sisca Septiani
Indonesian Journal of Education Research (IJoER) Vol. 7 No. 4 (2026): August
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/ijoer.v7i4.3821

Abstract

Purpose of the study: This study analyzes how policy and funding, teacher capacity, school leadership, accessibility, and technological innovation mutually shape the implementation of inclusive education in public schools. Methodology: The study employed a systematic literature review with thematic synthesis. A total of 76 Scopus-indexed publications from 2010 to 2026 were selected through title and abstract screening, eligibility checks, and methodological relevance assessments. Data on authors, year, context, methods, and key findings were extracted and compared across studies. Main Findings: Six interdependent themes were identified. Operational policies must be supported by needs-based funding, consistent leadership, ongoing professional development, partnerships with families, and accessible technology. Fifty-five of the 76 publications were published between 2023 and 2026; however, longitudinal evidence and studies from resource-limited regions remain scarce Novelty/Originality of this study: This review connects six themes that previous studies often addressed separately. The synthesis shows that school leadership serves as a bridge between policy and classroom practice, while funding and teacher capacity determine the sustainability of inclusive support.