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Journal : INFOKUM

The Digital Communication Ethics Is Important For Gen Z Polytechnic Medan Aviation Muhammad Caesar Akbar; Ridzwan Azmi Munthe
INFOKUM Vol. 13 No. 03 (2025): Infokum
Publisher : Sean Institute

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Abstract

This study aims to investigate the importance of communication ethics in the context of WhatsApp usage among students of Medan Aviation Polytechnic. In addition, this study also wanted to identify factors that influence ethical communication, including the role of education, digital learning, self-awareness, and response to conflict. Overall, this study analyzed the impact of communication ethics on interaction quality and stress reduction among university students. In this study, a qualitative research design with a case study approach was used. Participants consist of Medan Aviation Polytechnic students from various study programs. Data were collected through in-depth interviews and surveys to explore students' views on communication ethics on WhatsApp. Data analysis was conducted using thematic analysis to identify patterns and themes that emerged from the data obtained. The results showed that understanding communication ethics among students can reduce misunderstandings and improve the quality of interactions on WhatsApp. In addition, communication ethics education has an important role in developing self-awareness and good communication skills. Quick responses in conflict situations have been shown to be effective in reducing stress and improving interpersonal relationships. Students equipped with good communication ethics are better able to face communication challenges in the digital era.
Building A Polite Digital Culture: The Impact Of Netiquette Implementation In Mitigating Hate Speech On Whatsapp And Its Effect On The Reputation Of Medan Aviation Polytechnic Educational, Cybersecurity, Social Responsibility, Compliance, And Mental Healt Muhammad Caesar Akbar; Noer Azizah Sri Rafidah Alkatiri
INFOKUM Vol. 13 No. 03 (2025): Infokum
Publisher : Sean Institute

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Abstract

This study aims to analyze the implementation of netiquette (internet etiquette) in building a respectful digital culture, particularly within the academic community of Medan Aviation Polytechnic, through the WhatsApp social media platform. Using both quantitative and qualitative approaches, this research evaluates the understanding of netiquette among students, lecturers, and staff, as well as its effectiveness in mitigating hate speech that could tarnish the institution's reputation. The results show a significant increase in the level of understanding of netiquette after education, with 85% of respondents stating that discussions became more conducive and professional. Observations over three months revealed a 53% reduction in the frequency of hate speech in WhatsApp groups. Regression analysis uncovered a positive relationship between the application of netiquette and the reduction of digital conflicts (r=0.72, p<0.01). Additionally, the implementation of netiquette contributed to the improvement of the institution's digital reputation, with a positive increase in perceptions from students and external partners towards Medan Aviation Polytechnic. This research emphasizes that the application of netiquette is not only effective in creating polite digital communication but also serves as a crucial strategy in maintaining the image of higher education institutions. Recommendations include integrating digital literacy into the curriculum and providing regular training on digital ethics for the academic community.
Analysis Of The Implementation Of Communication Ethics For Negative Speech At Politeknik Penerbangan Medan: Factors Of Openness, Diversity Of Opinions, Regulations, Professional Ethics, And Supervision Muhammad Caesar Akbar; Roseptarina Sinaga
INFOKUM Vol. 13 No. 03 (2025): Infokum
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study evaluates the implementation of communication ethics in addressing and managing negative speech within the Medan Aviation Polytechnic. The research focuses on five key factors: openness, diversity of opinions, regulations, professional ethics, and supervision. Negative speech often triggers interpersonal conflicts, reduces productivity, and disrupts the academic environment, necessitating an ethics-based approach to foster harmonious communication. Using a qualitative approach, data were collected through interviews, observations, and document analysis. The findings reveal that openness facilitates healthier discussions, yet the diversity of opinions requires boundaries regulated by clear policies to prevent potential conflicts. Professional ethics are proven to be a critical foundation for constructive communication, while supervision plays a significant role in ensuring adherence to established communication norms. The study concludes that a holistic approach to implementing communication ethics is essential in mitigating the negative impacts of unproductive speech. Recommendations include strengthening ethical communication training, formulating clear internal policies, and enhancing supervision systems to support a more conducive academic environment.
Co-Authors Abimanyu, Yuda Agiska, Tiara Alamda Zeki Amala Alfiq Masjulianda Amren S, Hairul andre saragi Andre Wahyudi Sihombing ARITONANG, ARIOS Arnold Petrus Legian Legian Asfa, Dicki Azly Ayub Wimatra Ayub Wimatra Bayu Sulistyo Bongot Hotmarojahan Sinaga Carolina, Rahel Angela Catra Indra Cahyadi Christian Simamora Darmeli Nasution Diriyanti, Susi Erwin Lumban Gaol Fajar Rezeki Ananda Lubis Gerald Christ Mario Hutabarat Grecia Enzelica Grecia Enzelica S Haralayya, Bhadrappa Hernansi Simamora, Ruth Hutabarat, Gerald Christ Mario Imam Sonhaji Iqbal, M. Yusuf Ivana Wardani Jhon Fernando Sijabat Liber Tommy Hutabarat Lubis, Anastasia Lumban Gaol, Erwin Lumbangaol, Erwin Marbun, Laurenchius Irvan Freddy Marbun Matthew, Jason Juan Mauliddina, Zulfa Khori Ayu Mikael Angripa Saragih Mohammad Alviannanta Masror Munthe, Ridzwan Azmi Nabilah, Salsabil Nainggolan, Delon Hesekiel Narel Eka Padanta Surbakti Noer Azizah Sri Rafidah Alkatiri Nora Apriliyanti Hutasoit Noval Kurnia Silaen Nur, Fauziah Ofelisia Kesita Pasa*, Inda Tri Pasa, Inda Tri Pulungan, Ahmad Fakhrizal Putri, Regina Melani Putu Widi Aryani PUTU, WIDI ARYANI Rafif Pradya Mulyana Raihan Abi Yunanda Ratna Kristina Tarigan Rauf, M. Fadhli Ridzwan Azmi Munthe Roseptarina Sinaga Saputra, Surya Tri Shafira Ayu Az-zahra Sirait, Donna Nurhaida Masdiana Siregar, Muhammad Amril Siti Azzahra Pasaribu Sitompul, Elfrans Nathanael Steve Imanuel Lubis Stifhany Margaretha Sukarwoto Sukarwoto Sukarwoto, Sukarwoto Surya Tri Saputra Syaifuddin Syairi Anwar Syairi Anwar Syifa Armiyanti Sylvia, Tiara Tegar Amalillah, Caesario Theresia Muliana Ginting Tiara Sylvia Tri Pasa, Inda Tri Saputra, Surya Ulfa, Sylvia Usman Usman Warassari, Betia Wardani, Ivana Wawan Setyawan Yoses Hasudungan Silaban