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Application of Technical and Non-Technical Factors Affecting Safety Management Systems on the Container Ships in National Shipping Sembiring, Honny Fiva Akira; Arafah, Willy; Ricardianto, Prasadja; Endri, Endri
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol. 12 No. 1 (2025): Maret
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v12i1.1776

Abstract

This study aims to analyze the problems in implementing a Safety Management System on container ships by implementing international safety management conventions. Analysis of the relationship between technical and non-technical factors of SMS that affect maritime safety. This study uses a qualitative method using NVivo 12 software. The informants are the Captain, Officers, Chief Engineer, and Engineers, and involve Designed Person Ashore, Marine Inspector, Shipping Entrepreneurs, and Marine Academy with a total of 32 informants to obtain diverse and comprehensive perspectives on the phenomena that occur on board the ship. The sampling technique uses NVivo 12 software to produce data visualization through project maps, coding, and interpretation based on node and sub-node codes. The results of this study were obtained through a comprehensive analysis of the problems of implementing a safety management system on ships that must comply with the provisions of the International Safety Management Code and the Convention for the Safety of Life at Sea as well as factors such as crew training and human resource development, which are consistently integrated in the successful implementation of SMS and will later be used by stakeholders to improve the safety of container ships in the maritime sector.
Price Competitiveness and Service Quality Have an Impact on Ship Agency Contributions Maemunah, Siti; Damanik, Ade Irfani Nugraha; Yuliyanto, Agus; Sembiring, Honny Fiva Akira; Sugiyanto, Sugiyanto; Setiawan, Edhie Budi
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol. 10 No. 2 (2023): Juli
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v10i2.1137

Abstract

The study aims to determine the relationship between price, service quality, customers’ satisfaction, and competitiveness on ship agency services and their impact on PT. Maritel Bahtera Abadi Marunda as mediated by the ship agency services. A sample of 100 respondents from PT. Maritel Bahtera Abadi Marunda, consists of company’s competitors and consumers of the Ship Agency Sector, was taken from the primary data using Quantitative method with Explanatory research design. The correlation coefficient analysis method, path analysis tests, and hypothesis testing were used to test instrument and classical assumption testing. The findings show a relationship between price, service quality, customers’ satisfaction, and competitiveness between ship agency services in PT. Maritel Bahtera Abadi Marunda. The practical implications provide direction for adopting the impact of price and service quality in increasing the competitiveness of ship agency services and consumers’ behavior.
Sosialisasi Proses Importasi: Perbaikan Data Inward Manifest Pada Perusahaan XYZ Internasional Kargo Sujana, Putria Maury; Susanto, Primadi Candra; Sembiring, Honny Fiva Akira; Chaeruddin, Irwan; Fahriza, Basri
Jurnal Abdimas Transportasi & Logistik Vol. 4 No. 2 (2024): Oktober
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.atl.v4i2.2398

Abstract

This community service activity titled “Socialization of the Importation Process: Improvement of Inward Manifest Data at XYZ International Cargo Company” was conducted to address operational inefficiencies and data inaccuracies in the company’s import documentation process. The background of this program stems from the frequent errors found in inward manifest data entry, which often cause shipment delays, additional administrative costs, and decreased service quality. The main objective of the activity was to enhance the participants’ understanding of the importance of accurate data management and the procedures for improving the inward manifest process according to applicable regulations. The activity was carried out through an online workshop involving logistics practitioners, import-export staff, and document administrators. The method used combined interactive presentations, case discussions, and direct practice simulations on the company’s system. The results showed a significant increase in participants’ comprehension and awareness regarding the importance of synchronization between documentation and customs systems. Participants also demonstrated better accuracy in data validation during simulations. In conclusion, this program succeeded in improving both knowledge and practical capabilities of employees, contributing to smoother import operations and supporting the company’s goal of achieving higher service efficiency and compliance with international logistics standards.
Maritime Safety Assessment: Analysis of Safety Management System (SMS), Ship Surveillance, and Ship Technical Condition Honny Fiva Akira Sembiring
Siber Journal of Transportation and Logistics Vol. 3 No. 4 (2026): (SJTL) Siber Journal of Transportation and Logistics (January - March 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v3i4.593

Abstract

Maritime Safety Assessment: Analysis of Safety Management System (SMS), Ship Surveillance, and Ship Technical Condition is a scientific literature review article. The purpose of this article is to develop a hypothesis of the influence of variables that will be used in further research. The objects of this research are online libraries, Google Scholar, Mendeley, Scopus, and other academic online media. The research method uses library research sourced from e-books and open-access e-journals. The results of this article are: 1) the influence of Safety Management System (SMS) Analysis on Maritime Safety Assessment; 2) the influence of Ship Surveillance on Maritime Safety Assessment; 3) the influence of Ship Technical Condition on Maritime Safety Assessment.
Determination of User Satisfaction of Seafarer's Book Service: Analysis of Service Quality, Facilities, and Standard Operating Procedures at KSOP Class II Marunda Honny Fiva Akira Sembiring; Asep Suparman; Fransisca Pratiwi; Reza Jaya Sakti; Chandra Mardika Saputra
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 3 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i3.7518

Abstract

Determination of Seafarer's Book Service User Satisfaction: Analysis of Service Quality, Facilities, and Standards Operating Procedure at Ksop Class II Marunda is a scientific literature review article. The purpose of this article is to develop a hypothesis of the influence of variables that will be used in further research. The objects of this research are online libraries, Google Scholar, Mendeley, and other academic online media. The research method uses library research sourced from e-books and open-access e-journals. The results of this article are: 1) the effect of service quality on service user satisfaction; 2) the effect of facilities on service user satisfaction; 3) the effect of SOP on service user satisfaction.