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THE ROLE OF DIGITALIZATION IN PERSONNEL ADMINISTRATION SERVICES AT THE PERSONNEL AND HUMAN RESOURCE DEVELOPMENT AGENCY MAN REGENCY BOLAANG MONGONDOW EAST Priyono Karsono; Sisca B. Kairupan; Fitri H. Mamonto
Journal of International Islamic Law, Human Right and Public Policy Vol. 4 No. 1 (2026): March
Publisher : PT. Radja Intercontinental Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.21213810

Abstract

The purpose of this study was to determine the level of digitalization implementation and the determinants in personnel administration services. This study used a descriptive qualitative method with data collection techniques through interviews, observation, and documentation. The results indicate that implementation has been carried out through the use of several applications such as SILAON (Online Personnel Service System) and SIADAB (ASN Digital Attendance Information System). However, this implementation is still partial and not yet fully integrated, resulting in most administrative processes still being carried out manually. Barriers identified include limited technological infrastructure, human resource disparities, and resistance to conventional work cultures. In general, digitalization plays a strategic role in accelerating service processes, improving data accuracy, and achieving transparency and efficiency. The conclusion of this study confirms that although the benefits of digitalization have been felt, strategic and tactical efforts are needed, including infrastructure improvements, enhanced human resource competencies, and system integration, to ensure more optimal and modern personnel services.
ANALYSIS OF TRANSPARENCY OF THE MECHANISM FOR DISTRIBUTING GRIEF SOCIAL ASSISTANCE FUNDS AT THE NORTH MINAHASA REGENCY SOCIAL SERVICE Yetty Marni Pangemanan; Sisca B. Kairupan; Steven V. Tarore
Journal of International Islamic Law, Human Right and Public Policy Vol. 4 No. 1 (2026): March
Publisher : PT. Radja Intercontinental Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.21215672

Abstract

This study aims to analyze the level of transparency in the social assistance fund distribution mechanism at the North Minahasa Regency Social Service and identify factors influencing this low level of transparency. This study uses a qualitative approach with a case study. Data were collected through in-depth interviews with service officials, village officials, aid recipients, and community leaders, supplemented by a documentary study of regulations and official reports. The research findings indicate that transparency in the distribution of bereavement aid remains at a low level. Procedurally, the mechanism is reactive and relies heavily on recommendations from village heads without substantive verification of the recipients' economic conditions. The informational dimension has not been realized due to the lack of proactive publication of recipient lists, selection criteria, and distribution flows through media easily accessible to the public. Meanwhile, the accountability dimension is weak due to the lack of institutionalized community participation, the absence of structured complaint channels, and formal oversight that only focuses on administrative-financial compliance. This low level of transparency is influenced by three mutually reinforcing factors: (1) technical-managerial limitations in the form of data fragmentation and budget cycle pressures, (2) socio-cultural norms that prioritize apparent harmony and avoid conflict, and (3) regional regulations that do not explicitly bind transparency as a legal obligation.