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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Tecnoscienza Jurnal Sistem Informasi, Teknologi Informasi, dan Edukasi Sistem Informasi (JUST-SI) International journal of education and learning Indonesian Journal of Science, Technology, and Humanities
Andi Reza` Perdanakusuma
Fakultas Ilmu Komputer , Universitas Brawijaya
Religion Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Evaluasi dan Perbaikan Proses Bisnis Layanan Dataku Menggunakan Metode Business Process Improvement (BPI) (Studi Kasus: Layanan Dataku Dinas Komunikasi dan Informatika Kabupaten Sidoarjo) Carellia An-nisa Monik; Nanang Yudi Setiawan; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 7 (2019): Juli 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Layanan Dataku is a service center for statistical data in the Communication and Information Agency of Sidoarjo Regency. Layanan Dataku has three business processes which are: data mining business process, data processing business process and data publication business process. In the service implementation, there are several stages that interfere with the business process. There are 7 potentials problems were considered with the highest RPN (Risk Priority Number) values which are when the Head of Service received a letter and gave a decision to extract data manually, the OPD gives a decision to permit data mining manually, the organization gives access to a limited data mining, the data processing section obtains data from third parties, prepares the data to be processed, gives a decision data publication feasibility, entering the website page. The first stage of this research is to identify the business processes, then to make a model of business processes using Business Process Model and Notation (BPMN), then conduct analysis and evaluation using the Failure Mode and Effect Analysis (FMEA) method to sort the problems based on the highest RPN values to be evaluated. The preparation of business process recommendations is improved by using the Business Process Improvement (BPI) method supported by Streamlining tools. There is an increase of 42.64% in data mining business processes, 31.99% in data processing and 0.18% in data publication. So that it can produce a faster duration of problem-solving and produce recommendations that can be applied to minimize problems that occur based on the results of evaluations that have been carried out.
Evaluasi Desain Antarmuka Pengguna pada Situs Web Kabupaten Malang menggunakan Metode Human Centered Design (HCD) Ayuningtyas Ayuningtyas; Satrio Hadi Wijoyo; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 7 (2019): Juli 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

A district of Malang is a government located in province of East Java. Malang is the second largest district in East Java after Banyuwangi. As a government, Malang applies e-Government for improved information services for this government. There are 2 pages there often accessed by users, it is a home page and potential area page. A problem on district of Malang website is a placed of content that too dense, lacking an explanation of information, inconsistent use of language and font type, and improper color combination. A reference method which use for Malang district is Human Centered Design (HCD). HCD is a method used to design new interface that user needs. Thereafter do the usability testing on the first and last evaluation. There are 3 metrics usability used as parameter of success is effectivity, efficiency, and satisfaction. Result shown for first evaluation success is 58,4%, non critical error is 16,6%, and a critical error is 23,3%. And for last evaluation success is 100%, non critical error is 0%, and critical error is 0%. Efiiciency metric enchance 90% after website improvement. A satisfaction metric for first design reach non acceptable grade, and an improved interface design reach acceptable grade.
Analisis dan Perbaikan Proses Bisnis dengan menggunakan Metode Business Process Improvement (BPI) pada PT. Andynni Chitta Sejahtera Prakoso Adi Bagaskara; Nanang Yudi Setiawan; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 8 (2019): Agustus 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PT. Andynni Chitta Sejahtera is a company engaged in the field of marine maintenance, especially in sandblasting and painting activities. In carrying out the business process of PT. Andynni Chitta Sejahtera is still experiencing problems and problems in some of its business process activities which are still done manually, which results in activities being worked on for a long time and causing a very high risk of human error. But not all activities that are done manually are problematic, so it is necessary to do an analysis and evaluation of the ongoing business processes. Evaluation and analysis of problems in the Main Business Process was carried out by using Value Added Assessment (VAA) and Root Cause Analysis (RCA) with fishbone diagram techniques. From the results of analysis and evaluation found 2 No Value Added (NVA) activities that can be considered to be eliminated in the recommendation process and there are 9 problematic activities that need to be improved with tools streamlining from the Business Process Improvement (BPI) method. In the last stage, a simulation was carried out by using Bizagi Modeler to find out how much time was lost between business processes (as-is) and the recommended business process (to-be). On the Recommendation of Business Process Service Order Receipts decreased in time by 541.6 minutes, and resulted in a time efficiency of 15.72%. This shows that implementing a business process design recommendation can accelerate the Business Process of Accepting Service Orders.
Evaluasi Kapabilitas Pengembangan Perangkat Lunak Menggunakan Capability Maturity Model Integration - Dev 1.3 (Studi Pada CV.Profile Image Studio) Windi Prasetyo; Aditya Rachmadi; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 8 (2019): Agustus 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

CV. Profile Image Studio is a company that focus in the website development, mobile applications, digital business, and online campaigns. The products produced are expected to support the customer's business processes that are running. The product is also expected to be carried out according to the time and costs set. But in the work there are several problems, among others, the change in needs and the existence of product defects after being given to customers. This study aims to assess the level of capability in the process of making products on CV. Image Studio Profile uses Capability Maturity Model Integration (CMMI) Development 1.3. This study uses qualitative methods by collecting data through the interview process and document tracking. The research stages use the Standard Appraisal CMMI Method for Process Improvement (SCAMPI) class C. Capability level assessment is carried out on the six process areas contained in the CMMI product roadmap. The six area processes include requirements development, requirements management, technical solutions, process and product quality assurance, configuration management and verification. Based on the results of the assessment, it was found that only the area technical solution process was performed at one stage, while the five other area processes were at the zero level / incomplete. From the results of the assessment, an analysis is then carried out containing a solution for the company to increase the capability level of each area process
Evaluasi Manajemen Aset Teknologi Informasi menggunakan Framework Cobit 5 Proses EDM04 dan BAI09 : Studi pada PT. Perkebunan Nusantara XI Dio Wisnu Hamjono; Suprapto Suprapto; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 8 (2019): Agustus 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Ministrial regulation number PER-02/MBU/02/2018 on State-owned Enterprise's IT Governance Principles states that state-owned enterprise (SOE) needs to implement IT governance to ensure good corporate governance. PT. Perkebunan Nusantara which is one of an SOE has fulfilled said needs with their creation of IT master plan. The IT master plan states that to ensure IT could support business strategies and goals there is a need for an IT capability audit. This research is an IT governance evaluation using COBIT 5 framework that aims to discover PT. Perkebunan Nusantara XI's (PTPN XI) IT capabilities on IT asset and service management. This research uses EDM04 (ensure resource optimization) process and BAI09 (manage IT assets) for their relation on optimizing cost and performance of IT asset. Evaluation found PTPN XI has capability level 2 on EDM04 process with 1,5 gap value, and capability level 1 on BAI09 process with 2,5 gap value. Recommendation for EDM04 is to documentate IT service capabilities evaluation, and for BAI09 to documentate the IT service capabilities on business requirements, IT assets cost optimization, and license audit.
Evaluasi Proses Bisnis Bagian Produksi Dengan Metode Quality Evaluation Framework (QEF) Studi Pada CV. Kajeye Food Yusuf Reyhan Aditiawan; Aditya Rachmadi; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 8 (2019): Agustus 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

CV. Kajeye Food is a company that originated from a home company engaged in the production of fruit processing, especially chips and fruit sweets with the brand SoKressH is in Malang. In the production process, there are several things that the company needs to consider, such as the efficiency of raw materials and workers used. There are some mistakes that occur as in the process of raw material processing, the quality of the raw materials ordered is sometimes not in accordance with the company's preset standards. In addition there is a problem that the absence of regular machine maintenance routine/scheduling, cleaning and checking of the machine is done when it is needed to cause unexpected engine damage and resulting production process Stalled. Therefore, evaluation of business processes in progress using the Quality Evaluation Framework (QEF) aimed at evaluating the quality of business processes is objective, quantitative and by fact. As well as the Failure Mode And Effect Analyst (FMEA) method to evaluate and search for root problems to find out which problems have higher levels of urgency. And identify the problems that have been defined in the QEF and FMEA methods using the Fishbone method. Business process evaluation can be used by the company to compare the business targets made before the activity begins with the end result of the business activities.problems to find out which problems have higher levels of urgency. And identify the problems that have been defined in the QEF and FMEA methods using the Fishbone method. Business process evaluation can be used by the company to compare the business targets made before the activity begins with the end result of the business activities.
Evaluasi Proses Bisnis Pada PT Merdeka Grafika Indonesia Menggunakan Failure Mode and Effect Analysis (FMEA) dan Quality Evaluation Framework (QEF) Rusjda Widya Rahmani; Aditya Rachmadi; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 8 (2019): Agustus 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PT Merdeka Grafika Indonesia is manufaturing company focusing in processing raw materials into good, known as producing. This company is specialized in printing and receives orders to print posters, newspapers, magazines, calenders, and tabloids. The process itself comprises of pre-printing, printing producing, dan finishing process. During the long duration of producing, many obstacles and failures is to be faced by this company. Obstacles and product fail happened because of defining custumer needs is not effective, machine downtime and data differences occur in stock information. All these times, the company is only focused to recreate a better version to any failure products and unaware enough to understand any failure in the producing activities. Because of that, evaluation considering the current unning business process needs to be conducted using the Failure Mode and Effect Analysis (FMEA) and Quality Evaluation Framework (QEF). The FMEA is usually helpful in order to understand any failures in the producing activity. On the other hands, the QEF is specifically a mean to understand any gaps between the targets and QEF calculations in the current company position. Both results are then multiplied, then searches to find the stem of the problem are conducted to figure out the cause of the root of the problem.
Evaluasi Kualitas Layanan APEKESAH Versi 3 Menggunakan Metode e-Govqual dan Importance Perfromance Analysis (IPA) (Studi Kasus : Dinas Komunikasi Dan Informatika Kota Batam) Dandy Eko Purwanto; Andi Reza Perdanakusuma; Widhy Hayuhardhika Nugraha Putra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 8 (2019): Agustus 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

E-Government is the use of Information and Communication Technology (ICT) in the field of government. The policy of using e-Government is contained in the Instruction of the President of the Republic of Indonesia No. 3 of 2003 concerning national policies and strategies in the development of e-Government. The use of ICT in the government process (e-Government) itself will be able to increase the effectiveness, efficiency, transparency and accountability of governance. Batam City's Office of Communication and Information (Diskominfo) applies the concept of e-Government by building an online public complaints service called APEKESAH. Until now, there have been found several problems with services such as: (1) 43.75% of users experience problems with existing features in APEKESAH services; (2) 87.5% of users experienced problems on the appearance of the APEKESAH website, and (3) 62.5% of users experienced problems with service promises that were not met. To determine the quality of an e-Government service, a digital service quality evaluation model that is specific to the e-Govenrment domain called e-Govqual can be chosen and to measure the level of community satisfaction with performance and expectations of the community, the Importance Performance Analysis (IPA) method is used. . From the results of the study, there are 4 attributes of e-Govqual which are in the Science A Quadrant which states that there are 4 attributes that have high expectations but the performance is low. Therefore, a recommendation was made to correct these attributes so that the APEKESAH service is expected to meet the expectations of its users
Evaluasi Usability Pada Aplikasi BNI Mobile Banking Dengan Menggunakan Metode Usability Testing dan System Usability Scale (SUS) Irfanda Mahardhika Hidayat Kusumawardhana; Niken Hendrakusma Wardani; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 8 (2019): Agustus 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

In an highly competitive of the banking world, Bank Negara Indonesia (BNI) trying to provide several services that can support customer needs, for example, BNI Mobile Banking. BNI Mobile Banking provides convenience services for making multiple transactions from a smartphone. However, there were usability problems discovered through observation and interviews including difficulties in finding proof of transaction, there is no period when entering numbers and some service menus are not in match with the type of service. Therefore, it is necessary to do research with three stages of research. the first stage does initial testing to measure the learnability metric, efficiency metric, error metric and satisfaction metric obtained using two methods there are Usability Testing and System Usability Scale (SUS). the second stage provides recommendations for improvement based on the results of the interview and follows the rules of google material design guidelines. the third stage does test the recommendations for improvements that have been made and compares the measurement results of usability metrics with the measurement results of usability metrics on the initial test. The recommendations for improvements can provide an increase in learnability metrics from 68% to 88%, an increase in efficiency metrics from 0.01 goals/sec to 0.05 goals/sec, a decrease in metric errors from 30% to 5% and an increase in satisfaction metrics from 62.67 to 74.25.
Identifikasi Kebutuhan Sistem Informasi Menggunakan Metode Ward and Peppard Terhadap Kedeputian Bidang Penanganan Darurat Pada BNPB Andre Firza Setyananda; Aditya Rachmadi; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 8 (2019): Agustus 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The National Disaster Management Agency (BNPB) is one of the institutions tasked with tackling disasters in Indonesia. BNPB is a government institution that has a main mandate as an organizer of disaster management through the functions of coordination, command and implementation. Based on regulation from President 8/2008 on the establishment of BNPB, placing BNPB as a non-departmental technical institution led by a minister-level head. In handling emergencies during disasters BNPB has a deputy for disaster emergency handling, whose task is to handle disasters. BNPB is an institution that requires an information system to help data collection and data recapitulation and services at BNPB. Because to make the right decision, the government needs fast and accurate data sometime after the disaster. The Ward and Peppard methods are used in this study, because they are adapted to the conditions of the organization. The Ward and Peppard method is a process of identifying a portfolio of Computer-based SI applications that will support the organization in implementing a business plan and realizing its business goals. In Ward and Peppard's method will help writers in analyzing the internal and external environment of the company's business, analysis of internal and external environment systems and information technology (IS / IT) so that the goals expected by BNPB's Deputy for Emergency Management.
Co-Authors 'Aini, Jihan Qurrotul A. Fahmi Baharuddin Abdurrahim, Muhammad Imaduddien Abid Bagus Kurniawan Achmad Andriansyah Achmad Muchsinul Huda Malik Jamil Ade Pratama Ade Renata Aditya Rachmadi Admaja Dwi Herlambang Afifah Pratiwi Reza Ayu Widiarti Agung Rizqi Maulana Ahmad Afif Supianto Ailsa Nabila Irvhan Aisha Edna Alicia Sanyoto Aisya Rizki Hasnanursanti Aldila Amalia Saufika Alfa Nur Fitriana Islami Alifdaffa Nurfahmi Dekatama Ami Fajar Hikmah Amru Nizar Maqdum Ananda Apriliah Sari Andre Firza Setyananda Anindhita Firdani Annisa Julia Santoso ari kusyanti Arinda Dewi Listikowati Arya Saputra Ayu Made Krisna Dewi Ayunda Della Ariesta Ayuningtyas Ayuningtyas Bambang Pramudhita Budhiman Bavian Adi Nugraha Bernardus Alexander Habeahan Buce Trias Hanggara Cahyati, Nur Aini Carellia An-nisa Monik Carlo Julio Caesarrieva Christie Viviah Chandra Dandy Eko Purwanto Daniel Pradipta Hidayatullah Danu Firmansyah Hidayatullah Delfitri Nanda Irawan Della Eko Damayanti Desy Miladiana Devin Prayogo Devita Widyasari Dhuha Rizky Ramadhan Diah Priharsari Dian Ayu Permatasari Dika Esa Pramudya Dilla Kusumaningrum Dimounitif Nelaspaba Dio Wisnu Hamjono Djoko Pramono Dwi Rahmawati Dzakiyyah Salma Wachid Edo Rizky Pratama Erlan Erlangga Fadillah Dwi Wicaksana Fadzri Ahdi Anshori Farhan Hisbullah A'isyi Basuki Fauzan Adi Laksono Febiko Ramadina Febrina Putri Laksamana Fikri Nur Hammam Firza Zukhriadna Afriliandra Frydo Tio Fernando Gilang Pradana Hana Shofiyah Hana Talitha Iddo Driantami Hanifah Muslimah Az-Zahra Hanum Dwi Rosidi I Komang Pranadita Kusuma Jaya Ilham Febi Muzacki Ilham Maulana Ubaidillah Inggit Setyo Rini Intan Sartika Eris Maghfiroh Intan Sartika Eris Maghfiroh Intan Sartika Eris Maghfiroh Irdiaga Isnainrajab Irfan Aufa Ramadya Irfanda Mahardhika Hidayat Kusumawardhana Ismiarta Aknuranda Ivan Arrilya Eka Trexano Izza Isma Jesy Thesalonica Mononimbar Joshua Soejanto Khansa Nabila Ulayya Khusnatul Mukaromah Larasati Budi Sinarahwulan Lintang Dila Mutiara Putri Mashuda Bahtiar Mega Noviany Melisa Widya Astuti Millenia Silvianthie Mochamad Candra Saputra Mochamad Chandra Saputra Mohammad Dhani Alfian Mokhammad Pungky Fadhli Muhammad Faishal Erwin Muhammad Fariz Arizali Effendi Muhammad Fariz Arizali Effendi Muhammad Hanivan Titunanda Muhammad Redo Muqorrobin Ghulam Muhammad Nadya Mardiana Rahmania Nahdhiyah Alimah Yumna Nanang Yudi Setiawan Nanda Fiesta Farada Narayana Demafaris Pradana Natasya Ekaputri Niken Hendrakusma Wardani Nizham Media Raziqi Noval Ageng Siswanto Nungki Dwi Prastanti Nur Aini Cahyati Nur Shafiya Nabilah Salam Prakoso Adi Bagaskara Putri Sari Yasmi Putu Ananta Yoga Manik Mas Rafly Ardiansyah Ikhsantyo Rahadian Fitra Syakura Raka Rachmanda Putra Rama Arief Permana Retno Indah Rochmawati Retno Indah Rokhmawati Rika Priyanti Manik Riswan Septriayadi Sianturi Riswan Septriayadi Sianturi Rizky Nur Rochman Rusjda Widya Rahmani Satrio Hadi Wijoyo Satrio Hadi Wijoyo Sihombing Nella Sarah Berlianna Sri Wulandari Ningrum Steven Felix Octo Pasaribu SUPRAPTO Supraptoa Supraptoa Syahri Awan Purnomo Tasya Junita Maulani Tistya Putri Karima Tito Akbar Bagaskara Troy Kornelius Daniel Ulfatisa Cahyani Ulya Nuzulir Rohmah Via Aprilia Prabawati Wibiansya Analis Febrianto Widhi Hayuhardhika Nugraha Putra Widhy Hayuhardhika Nugraha Putra Windi Prasetyo Wiryawan Yurih Kaloko Yoga Murdianto Yudhistira Kurniawan Sutiknyo Yushinta Prassanty Antoroputri Yusi Tyroni Mursityo Yusuf Reyhan Aditiawan Zahra Aulia Rahmadianti Zainuri Mahmud