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All Journal Jurnal Ilmu Dasar KADIKMA Prosiding Seminar Matematika dan Pendidikan Matematik Jurnal Darussalam: Jurnal Pendidikan, Komunikasi dan Pemikiran Hukum Islam Jurnal Istiqro' MALIA LOYALITAS: Jurnal Pengabdian Kepada Masyarakat Academia Open Journal of Islamic Banking Prosiding Seminar Nasional Pendidikan Matematika, Universitas Mulawarman ICO EDUSHA Jurnal Perbankan Syariah Darussalam (JPSDa) Jurnal Manajemen Pendidikan Islam Darussalam (JMPID) Jurnal Ekonomi Syariah MAXIMA Engagement: Jurnal Pengabdian Kepada Masyarakat Journal of Authentic Research Cendekia: Jurnal Pengabdian Masyarakat
Nawal Ika Susanti, Nawal Ika
Universitas KH Mukhtar Syafaat Blokagung Banyuwangi
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Computer Science & IT Control & Systems Engineering Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Physics Public Health Social Sciences Other

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Journal : Journal of Islamic Banking

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Perbandingan Penilaian Tingkat Kesehatan Dengan Metode RGEC Di Perbankan Syariah Indonesia Nawal Ika Susanti; Ani Rokhaniyah
Journal of Islamic Banking Vol 3 No 1 (2022): Journal of Islamic Banking
Publisher : Prodi Perbankan Syariah, Fakultas Ekonomi dan Bisnis Islam, Institut Agama Islam Al Hikmah Tuban

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Abstract

This study aims to compare the assessment of the soundness of banks at PT Bank Muamalat Indonesia, PT Bank Panin Dubai Syariah, PT BTPN, and PT MayBank Syariah using the RGEC method. This research uses descriptive quantitative research that leads to a comparative study. The type of sample used in this study is purposive sampling, the type of judgment sampling is selected using certain considerations that are adjusted to the research objectives or problems developed. The results of calculations using the RGEC method show that PT Bank Muamalat Indonesia from 2016 to 2020 fluctuated, from the predicate very healthy to the predicate healthy and back again to the predicate very healthy. At PT Bank Panin Dubai Syariah from 2016 to 2020 fluctuated from predicate healthy to predicate healthy enough and back again to predicate healthy. And at PT Bank BTPN from 2016 to 2020 able to maintain its rating which is very healthy. Whereas at PT MayBank Syariah from 2016 to 2020 fluctuated from very healthy predicate to healthy predicate and back again to the predicate very healthy. Based on the results of the study, it can be said that there is a comparison of the level of health assessment between PT Bank Muamalat Indonesia, PT Bank Panin Dubai Syariah, PT BTPN, and MayBank Syariah with the RGEC method for the 2016-2020 period.
PENGARUH KEPERCAYAAN, KUALITAS PELAYANAN ISLAM DAN ETIKA PEMASARAN ISLAM TERHADAP KEPUASAN NASABAH BSI KCP GENTENG BANYUWANGI Nawal Ika Susanti; Nurul Inayah; Alfina Nuril Hidayah
Journal of Islamic Banking Vol 3 No 2 (2022): Journal of Islamic Banking
Publisher : Prodi Perbankan Syariah, Fakultas Ekonomi dan Bisnis Islam, Institut Agama Islam Al Hikmah Tuban

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Abstract

This study aims to determine and analyze the effect of trust, Islamic Service Quality and Islamic Marketing Ethics on customer satisfaction at BSI KCP Genteng Banyuwangi. This type of research is quantitative with multiple linear regression analysis. The number of samples in this study amounted to 240 respondents who are customers of BSI KCP Genteng Banyuwang. Hypothesis testing using the T test or partially shows that trust, Islamic service quality and Islamic marketing ethics have a significant effect on customer satisfaction. And through the F test it is known that trust, Islamic service quality and Islamic marketing ethics together have a positive and significant effect on customer satisfaction at BSI KCP Genteng Banyuwangi. So from the research that the researchers did, it can be concluded that trust, Islamic service quality and Islamic marketing ethics have a positive and significant effect on customer satisfaction at BSI KCP Genteng Banyuwangi either partially or simultaneously.
Co-Authors Abdillah, Rekhan Abdul Kholiq Syafa'at Agus Baihaqi Al Musafiri, M. Rizqon Alfina Nuril Hidayah Ani Rokhaniyah Annas, Muhamad Anyes Lathifatul Insaniyah Anyes Lathifatul Insaniyah Asnawi, Muhammad Hasan Aulia, Rikha Warda Cindy Claudia, Cindy Dewi Masitoh Eka Nurdiana, Melani Faizatut Daroeini Hermintari, Novia I Made Tirta Insaniyah, Anyes Lathifatul Jalil, M. Nauval Kusuma, Via Arik Lely Ana Ferawati Ekaningsih Mahbub Mahbub Mahmudah Mahmudah Mahmudah Mahmudah Mamlukhah Miftachul Fauzi Mira Ustanti Moh. Abdul Qohar Mohamad Al Kafi Munawir Munawir Munawir Munawir Nada, Luthfi Qothrun Nonik Hidayah Nur Anim Jauhariyah Nurul Inayah Nurul Inayah Nurul Inayah Nurus Sofa, Fatiha Indana Putri, Siti Qoimatus Sarofah Qohar, M Khafidul Rahmania Ika Putri Reva Dwi Melania Ribut Suprapto Rizka Qurroti Aini Sa'adah, Irma Samporno, Aditia Ilham Imas Siswi Yulaida, Siswi Siti Aimah Siti Nur Azizah, Siti Nur Siti Nur Koyimah Sumari Mawardi Sumari Mawardi Suprapto, Ribut Yuliani Setia Dewi Zulfi Ferikha