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All Journal Jurnal Computech & Bisnis (e-Journal) Arabiyatuna : Jurnal Bahasa Arab Al-Dzikra: Jurnal Studi Ilmu al-Quran dan al-Hadits Sketsa Bisnis J-SAKTI (Jurnal Sains Komputer dan Informatika) Jurnal Telematika JUPE : Jurnal Pendidikan Mandala PROJECT (Professional Journal of English Education) Jurnal Maenpo : Jurnal Pendidikan Jasmani Kesehatan dan Rekreasi Alsina : Journal of Arabic Studies Journal of Community Development J-SAKTI (Jurnal Sains Komputer dan Informatika) Acman: Accounting and Management Journal eProceedings of Engineering JURNAL ILMIAH HUKUM DAN KEADILAN Jurnal Lentera Pengabdian Electronic, Business, Management and Technology Journal Journal of Economics, Management, and Entrepreneurship ABDI UNISAP: Jurnal Pengabdian Kepada Masyarakat Masterpiece: Journal of Islamic Studies and Social Sciences Majalah Bisnis & IPTEK Journal of Economics, Management, and Entrepreneurship
Maulana Yusup, Maulana
STIE Pasundan, Bandung
Religion Humanities Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Nursing Public Health Social Sciences Other

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The Impact of Banking Digitalization on Customer Satisfaction and Loyalty in BPRs: Systematic Literature Review Yusup, Maulana
SKeTsa Bisnis (e-jurnal) Vol 12 No 1 (2025): Sketsa Bisnis
Publisher : Universitas Yudharta Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35891/jsb.v12i01.6240

Abstract

Introduction: This study analyzes the impact of banking service digitalization on customer satisfaction and loyalty in Rural Banks (BPR). Loyalty is a key factor in ensuring business stability in the banking sector, and digitalization plays a strategic role in fostering it. The research aims to explore how digital services influence customer behavior in the context of rural banking. Method: This study employs a Systematic Literature Review (SLR) by analyzing 20 Scopus-indexed articles published between 2005 and 2025. The selected literature focuses on digital banking services, customer satisfaction, and loyalty, particularly within the scope of rural banking institutions. Results: The findings indicate that the adoption of digital services is significantly influenced by perceived ease of use, perceived usefulness, trust, security, and compatibility with customers’ lifestyles. Trust emerges as a key mediating factor in shaping continued usage behavior. Moreover, loyalty is affected not only by technological features but also by emotional, personalized, and locally relevant experiences. Conclusion: The study highlights that the main challenge in rural areas is resistance to digitalization due to low digital literacy and concerns over data privacy. It recommends that BPRs prioritize digital literacy programs, ensure system transparency and security, and combine physical and digital services. Strategic partnerships with fintech and other stakeholders are also vital for achieving inclusive and sustainable digital transformation.
Perancangan Sistem Informasi Pada Aktivitas Stock Opname Inventory UMKM Adorable Project Dengan Pendekatan Cycle Counting Menggunakan Metode Rapid Application Development (RAD) Yusup, Maulana; Nurdiansyah, Yodi; Novitasari, Nia
eProceedings of Engineering Vol. 11 No. 4 (2024): Agustus 2024
Publisher : eProceedings of Engineering

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstrak — Adorable Projects merupakan umkm yang bergerak dibidang penjualan accessories seperti gelang dankalung khusus perempuan. Namun penelitian ini difokuskanpada pemesanan sepatu. Salah satu aktivitas adorable project adalah stock opname barang. Stock opname merupakankegiatan bagian dari sistem persediaan barang. Kegiatan yangmemiliki tujuan menyesuaikan data antara barang yang ada di gudang dengan database. Kesalahan dalam melakukan stock opname dari scan barcode sku produk dan spreadsheets sangat mempengaruhi informasi stok barang di gudang. Dalam dataproduk mulai dari jumlah di database berbeda dengan jumlahaktual. Oleh karena itu, Adorable Project perlu memiliki suatusistem informasi yang terintegrasi antar proses inventory di bagian stock opname yang bertujuan untuk meminimalisir terjadinya kesalahan dalam proses stock opname. Penulis melakukan penelitian lebih lanjut untuk membantumenyelesaikan permasalahan yang terjadi pada Adorable Project, dengan melakukan perancangan sistem pencatatanstock opname dengan menerapkan metode Rapid Application Development sebagai metode pengembangan sistemnya.Sedangkan pendekatan Cycle Counting digunakan untuk mengoptimalkan proses stock opname yang ditunjang denganklasifikasi produk menggunakan Klasifikasi FSN guna menghasilkan 3 kelas kategori produk yang digunakan untukmengurangi selisih jumlah barang aktual dan barang di sistem, dan aktivitas stock opname yang praktis dan efisien.Selain itu terdapat tools yang digunakan untuk uji coba sistem pada tugas akhir ini yaitu Black Box Testing dan UserAcceptance Test (UAT). Didapatkan hasil penelitian ini adalah sebuah sistem informasi berbasis website pada AdorableProject yang dapat membantu proses stock opname, dalam melakukan pencarian rak, lalu barang yang telah dibagimenjadi kelas kategori FSN dimana dilakukannya pengecekan barang bisa disesuaikan dengan kebutuhan pengecekan.Berdasarkan hasil pengujian melalui tahap verifikasi dan validasi yang telah dilakukan, didapatkan hasil bahwa sistemhasil rancangan dapat diterima oleh user Kata kunci— Adorable Project, Sistem Informasi Berbasis Website, Stock Opname, dan Klasifikasi FSN
Improving Audit Quality by Using Increased Auditor Ethics: A Qualitative Approach Helvira, Putri Nabila Felby; Yusup, Maulana
Journal of Economics, Management, and Entrepreneurship Vol. 1 No. 1 (2023): Journal of Economics, Management, and Entrepreneurship
Publisher : P3M, STIE Pasundan, Bandung, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55208/jeme.v1i1.92

Abstract

The objective of this study is to investigate the ethical approaches employed by auditors in order to improve the overall quality of audits. The study utilizes a qualitative research methodology. The individuals chosen for interviews consist of the Head of Department, Auditors, as well as functional and non-structural officials from a regional examination office located in Bandung City. The results obtained from the conducted research demonstrate that Audit Ethics positively influence the quality of audits, which can be classified as either moderately satisfactory or not yet reaching optimal levels. Consequently, the structural authorities have enhanced the optimization of ethical strategies aimed at enhancing audit quality. However, they need to gain familiarity with the evaluation and measurement of auditors' performance and the conduct of such evaluations or measurements. To achieve proficiency and excellence, auditors must consistently execute their responsibilities in a professional manner and adhere to the prescribed code of ethics. This commitment ensures unbiased outcomes that furnish valuable information to the pertinent organization.
Pencegahan dan Penanganan Keluhan Low Back Pain (LBP) pada Pekerja Sektor Industri Perajin Tas dan Bambu di Padukuhan Bojong, Kabupaten Bantul Wijayanti, Nor; Yusup, Maulana
ABDI UNISAP: Jurnal Pengabdian Kepada Masyarakat Vol. 2 No. 2 (2024): ABDI UNISAP: Jurnal Pengabdian Kepada Masyarakat
Publisher : UPT Publikasi dan Penerbitan Universitas San Pedro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59632/abdiunisap.v2i2.299

Abstract

Jumlah penderita nyeri punggung bawah di Indonesia tidak diketahui pasti, namun diperkirakan antara 7,6% sampai 37%. Penyebab keluhan Low Back Pain (LBP) adalah terkikisnya tulang rawan yang melindungi ruas tulang belakang, dengan gejala punggung bagian bawah nyeri, pegal, ngilu, dan kesemutan. Berdasarkan hasil observasi, ditemui 30 orang perajin tas dan bambu dengan rata-rata masa kerja 10 tahun, terdapat masalah pada posisi duduk dan masa kerja. Mayoritas perajin  mengeluh didaerah pinggang yang terasa nyeri, pegal, linu, dan rasa tidak enak pada daerah punggung bawah. Hal ini menjadi perhatian khusus dan perlunya melakukan upaya edukasi pencegahan dan penanganan low back pain dengan melakukan penanganan mandiri di rumah untuk mengurangi keluhan yang dirasakan. Pelaksanaan kegiatan ini diikuti oleh 30 pekerja sektor industri tas dan bambu di wilayah Padukuhan Bojong, Wonolelo Pleret, Bantul, DIY. Metode kegiatan yang digunakan yaitu dengan memberikan penyuluhan dengan media leaflet, PPT dan lembar pretest dan posttest, serta dibukanya sesi tanya jawab bagi peserta. Dari hasil evaluasi kegiatan ini, dinilai terdapat perubahan pengetahuan yang cukup baik pada peserta setelah diberikan materi dan mampu menerapkan beberapa latihan peregangan mandiri untuk menangani keluhan yang dirasakan. Dapat disimpulkan bahwa kegiatan edukasi pencegahan dan penanganan low back pain yang dilaksanakan di Padukuhan Bojong, Wonolelo Pleret, Bantul, berhasil meningkatkan pengetahuan dan keterampilan 30 perajin tas dan bambu dalam menerapkan latihan peregangan mandiri, sehingga dapat mengurangi keluhan nyeri pinggang yang mereka alami. Hasil evaluasi menunjukkan adanya perubahan positif yang signifikan dalam pemahaman peserta terhadap kesehatan dan keselamatan kerja.
Istikhdam Nadzam al-Jazariyah fi Ta'lim al-Lughah al-Arabiyah bi-Madah al-Ashwat li-Tarqiyah Qudrah al-Talamidz 'ala Nutqi al-Huruf al-Hijaiyah fi al-Ma'had al-Islami Syafei, Isop; Yusup, Maulana
Arabiyatuna: Jurnal Bahasa Arab Vol. 7 No. 1 May (2023)
Publisher : Institut Agama Islam Negeri Curup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29240/jba.v7i1.5266

Abstract

This research aimed to determine students’ abilities in the Arabic phonology to pronounce hijaiyyah letters before using nazham jazariyyah, to know students’ abilities to pronounce hijaiyyah letters after using nazham jazariyyah, and to know the developmental level of students’ abilities to pronounce hijaiyyah letters after using nazham jazariyyah in the context of middle-class students of Miftahut Taufiq Islamic Boarding School Cibiru Bandung. This study adopted a quasi-experimental method with a pre-test and post-test design. The data collection techniques covered observation, interviews, tests, and literature study.  The research sample subsumed middle-class students at the Miftahut Taufiq Islamic Boarding School, totaling 26 students. this study revealed the following: (1) The middle-class students’ abilities at the Miftahut Taufiq Islamic Boarding School, Cibiru Bandung, to pronounce the hijaiyyah letters before the use of nadzam jazariyyah obtained a value of 39.03. This value showed a low criterion because it was between 30-40 in the value range. (2) The students’ abilities to pronounce hijaiyyah letters after the use of nadzam jazariyyah obtained a score of 71.73. This value showed a high criterion because it was between 70-80 in the value range. (3) The developmental level of students' abilities to pronounce hijaiyyah letters after the use of nadzam jazariyyah according to the n-gain score was 0.63 or 63% at the moderate level.
Makna Kalimat Amr dan Nahy dalam Kitab Bidāyat al-Hidāyah Karya Imam Al-Ghazālī Puspita, Rani; Yusup, Maulana
Alsina : Journal of Arabic Studies Vol. 5 No. 2 (2023)
Publisher : Universitas Islam Negeri Walisongo Semarang - Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21580/alsina.5.2.22424

Abstract

This article aims to explore various meanings within the sentences of "amr" (command) and "nahy" (prohibition) found in the book "Bidāyat al-Hidāyah". The research method employed is qualitative research. The data sources are divided into primary data sources, namely the book "Bidāyat al-Hidāyah," and secondary data sources, including various literature such as books, journals, and other texts related to the topics studied by the researcher. The data collection techniques used are documentation and purposive sampling. The sampling results indicate the presence of 14 sentences in the form of "fiʿil amr" (verbs of command), two sentences of "ism fiʿil amr" (nouns of command), and one sentence of " fiʿil muḍāri' " (present tense verb) preceded by "lam amr." As for "nahy", there are 12 sentence samples. The meanings of "amr" include ten sentences meaning guidance, one sentence meaning discipline, two sentences meaning pure command, two sentences meaning creation, and one sentence meaning prayer. Regarding the "nahy" sentences, four sentences were found to mean guidance, two sentences meant clarification of consequences, one sentence meant pure prohibition, one sentence meant admonition, one sentence meant avoidance, one sentence meant to dislike, and one sentence meant belittlement.
Co-Authors Achmad Setya Nugraha Afrianisa, Caca Ajeng Ayu Anggraeni Alif, Muhammad Nur Anggraeni, Ajeng Ayu Anisa Septiani Artono, Agus Aryanti Dwi Untari Aziz, Rifqi Basyari Boy Suzanto Coenraad, Dhea Perdana Dedi Hadian Djadjun Juhara Djajun Djuhara Djajun Djuhara Djajun Juhara Djajun Juhara, Djajun Fadilah, Rahmat Riyan Fayazza, Wirania Hafidoh, Hafidoh HARYANTO Helvira, Putri Nabila Felby Herman Subarjah hikmah, ismi wakhidatul Iwan Sidharta Jajat Sudrajat Jajat sudrajat Komara, Anton Tirta Kristiana, Titin Kurniawan, Meidian Lasmaya, Siti Mia Litha Astri Lestari Lungguh Jatmika Mahmud, Toni Anwar Maman Suryaman Muhammad Arif Nabilah Nurislam Nia Novitasari Ningtias, Diniya Nugraha, Achmad Setya Nugroho, Imam Ma'ruf Nurhadian, Adhie Fasha Nuryuliadin, Mochamad Rizki Putri Nabila Felby Helvira Rahman, Robbi Saepul Rani Puspita Rusjiana, Jimmy Rusjiana, Jimmy S Mia Lasmaya Sandra Septelia Septiani, Anisa Sholihah, Sana Sholihah, Sana Sipayung, Kerly Evili Sofia Rizqia, Mila Subarkah, Milana Abdillah Sudrazat, Adang Suhernah, Suhernah Syafei, Isop Syariful Alam Wijaya, Sastra Wijayanti, Nor Yodi Nurdiansyah