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All Journal ETIKONOMI Jurnal Sosioteknologi International Journal of Artificial Intelligence Research SINERGI: Jurnal Ilmiah Ilmu Manajemen AKSIOLOGIYA : Jurnal Pengabdian Kepada Masyarakat Dinamika Ekonomi - Jurnal Ekonomi dan Bisnis J-MKLI (Jurnal Manajemen dan Kearifan Lokal Indonesia) JURNAL MANAJEMEN (EDISI ELEKTRONIK) EduReligia : Jurnal Pendidikan Agama Islam Referensi : Jurnal Ilmu Manajemen dan Akuntansi Jurnal Manajerial Kontribusia : Research Dissemination for Community Development Jurnal Riset Entrepreneurship Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences International Journal of Environmental, Sustainability, and Social Science Munaddhomah: Jurnal Manajemen Pendidikan Islam Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis Jurnal Ekonomi dan Manajemen (JEKMA) Jurnal Teknologi dan Manajemen Industri Terapan Journal of Educational Management Research Enrichment: Journal of Multidisciplinary Research and Development JAMAS: Jurnal Abdi Masyarakat (JUMPER) Jurnal Akselerasi Merdeka Belajar dalam Pengabdian Orientasi Masyarakat (Jurnal AMPOEN) IIJSE Jurnal Akademik Pengabdian Masyarakat International Journal of Economic Research and Financial Accounting Teumulong: Journal of Community Service COSMOS Asian Journal of Management, Entrepreneurship and Social Science Jurnal Ekonomi, Manajemen, Akuntansi Refleksi: Jurnal Riset dan Pendidikan Jurnal Ekonomi dan Bisnis (Jebi)
Tri Cicik Wijayanti
Universitas Gajayana Malang
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Nursing Public Health Social Sciences Other

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The Role of Organizational Culture, Knowledge Sharing, and Innovation Capability on Firm Performance Tri Cicik Wijayanti; Nur Faliza; Rahmat Ramdhani; Sarlianus Poma
Journal Management & Economics Review (JUMPER) Vol. 3 No. 10. 1 (2026): Special Issue: Call For Paper JUMPER
Publisher : Malaqbi Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/jumper.v3i10. 1.1037

Abstract

In the modern business environment, organizations must effectively manage internal resources such as organizational culture, knowledge, and innovation in order to enhance firm performance and maintain competitiveness. This study aims to examine the role of organizational culture, knowledge sharing, and innovation capability in influencing firm performance. A quantitative research approach was employed using a cross-sectional survey design. Data were collected from 200 employees and managers working in various organizations through a structured questionnaire using a five-point Likert scale. The data were analyzed using descriptive statistics, reliability testing, correlation analysis, and multiple regression analysis. The results indicate that organizational culture has a positive and significant effect on firm performance, suggesting that a supportive organizational environment encourages collaboration and improves organizational outcomes. Knowledge sharing also demonstrates a significant positive influence on firm performance by facilitating the exchange of information, expertise, and experiences among employees, which enhances organizational learning and decision-making. Furthermore, innovation capability shows the strongest positive effect on firm performance, indicating that organizations with strong innovation capabilities are better able to develop new ideas, products, and processes that contribute to competitive advantage. The findings highlight the importance of integrating organizational culture, knowledge sharing practices, and innovation capability to improve overall organizational performance. This study provides theoretical and managerial implications by emphasizing the role of intangible organizational resources in driving firm performance and sustaining long-term competitiveness in dynamic business environments.
DIGITAL ENGAGEMENT IN CHILD ISLAMIC BOARDING SCHOOLS: CORRELATION BETWEEN APPLICATION USAGE AND GUARDIANS' SATISFACTION Taufikin Taufikin; Ahmad Hariyadi; Muhammad Ihsan Dacholfany; Dwinarko Dwinarko; Tri Cicik Wijayanti; Gulnaz Fatma
EDURELIGIA: Jurnal Pendidikan Agama Islam Vol 10, No 1 (2026)
Publisher : Nurul Jadid University, Paiton Probolinggo, East Java

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/edureligia.v10i1.14598

Abstract

This study aimed the association between intensity of PPATQ-RF ku application usage and guardians’ satisfaction, providing an evidence base for more effective technology-enabled services. A quantitative design was employed using a structured questionnaire administered to 60 guardians from diverse regions and age groups. Data were analyzed using descriptive statistics, item validity tests, reliability analysis, Pearson’s correlation, and simple linear regression. The instrument demonstrated high internal consistency (Cronbach’s alpha = 0.838) and all items met validity criteria. A moderate, statistically significant positive correlation emerged between application usage and satisfaction (r = 0.573; p < 0.05). The regression model Y=11.948+0.699XY = 11.948 + 0.699X accounted for 32.9% of the variance in satisfaction. These findings indicated that optimizing application use can enhance guardians’ satisfaction, while recognizing that other determinants outside the application continue to exert substantial influence. These findings suggested that optimizing the app's use can increase the satisfaction of students’ guardians, while acknowledging that other factors beyond the app still have a significant influence. This study offers concrete managerial implications by identifying priority areas for improvement, particularly regarding system accessibility, information completeness, and feature optimization, thereby enabling boarding school administrators to design digital service strategies that are more responsive, integrated, and user-oriented.
Customer Satisfaction as a Mediator of Digital Marketing and Spiritual Value on Patient Loyalty Annisa Ratnaningtyas; Martaleni Martaleni; Tri Cicik Wijayanti
Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis Vol 10 No 3 (2026): June
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM), STIE Krakatau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61401/relevansi.v10i1.399

Abstract

This study examines the mediating role of customer satisfaction in the relationship between digital marketing, spiritual value, and patient loyalty in pesantren-based hospitals. A quantitative approach using Structural Equation Modeling-Partial Least Squares (SEM-PLS) was applied. Data were collected from 160 patients at  Yasyfin Darussalam Gontor Hospital using a structured Likert-scale questionnaire. The findings show that digital marketing and spiritual values significantly influence customer satisfaction. Spiritual value directly impacts patient loyalty, whereas digital marketing influences loyalty indirectly through satisfaction. Customer satisfaction was the strongest mediator. Integrating digital marketing strategies with spiritual services enhances patient satisfaction and loyalty. Customer satisfaction plays a key role in linking these factors to the long-term loyalty of patients. This study contributes to the literature by demonstrating the combined impact of digital marketing and spiritual care on patient loyalty, highlighting the importance of addressing both technological and emotional needs in healthcare settings. This study is limited by its focus on a single hospital with a sample size of 160 patients. The cross-sectional design restricts the ability to capture changes in patient loyalty over time, and other influencing factors such as service quality were not considered.
Workload, Organizational Climate, Burnout, and Nurses' Performance Arimbi Nurwiyanti Putri; Endang Suswati; Tri Cicik Wijayanti
Jurnal Relevansi : Ekonomi, Manajemen dan Bisnis Vol 10 No 3 (2026): June
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM), STIE Krakatau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61401/relevansi.v10i1.386

Abstract

Nurses play a crucial role in maintaining the quality of hospital services, especially in mental health hospitals, where the work demands are high and patient conditions are complex. This study aimed to analyze the effects of workload and organizational climate on nurses’ performance, with burnout as a mediating variable. The research was conducted at the West Java Provincial Mental Hospital using a quantitative survey. The population consisted of nurses working in inpatient units, and the sampling technique used was total sampling method. Data were analyzed using Structural Equation Modelling with the Partial Least Squares (SEM-PLS) approach. The results showed that workload and organizational climate significantly affected burnout and nurses’ performance. However, burnout did not significantly affect nurses’ performance and could not mediate the relationship between workload, organizational climate, and nurses’ performance. These findings indicate that improving nurses’ performance is more effectively achieved through proportional workload management and a supportive organizational climate than through financial incentives. Therefore, hospital management should focus on balanced workload distribution and strengthening organizational support to maintain optimal nursing performance. This study was limited to a single mental health hospital and used self-reported, cross-sectional data, which may affect generalizability and causal interpretation.
The Role of Buddhist Preachers in Community Guidance Through Javanese Culture in Batu City Suwito Suwito; Endang Suswati; Tri Cicik Wijayanti
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 5 No. 4: Mei 2026
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v5i4.16543

Abstract

This study examines the role of Buddhist religious extension workers in fostering Buddhist communities in Batu through a Javanese cultural approach. It aims to analyze how the integration of local cultural values strengthens religious guidance amid challenges such as declining community participation and limited supporting resources. This study employed a descriptive qualitative method, with data collected through observation, in-depth interviews, and documentation at selected temples. The data were analyzed using triangulation techniques and SWOT analysis to identify the strengths, weaknesses, opportunities, and challenges in the community development process. The findings reveal that integrating Javanese cultural values with Buddhist teachings (Dhamma) strengthens social cohesion, enhances emotional connectedness between extension workers and community members, and reinforces a more adaptive cultural–religious identity. These findings suggest that a culture-based approach not only improves the effectiveness of religious extension services but also strengthens the spiritual resilience and sustainability of Buddhist communities amid ongoing social change.
Educational Game Based Role Playing Games with Finite State Machine Method Edy Winarno; Tri Cicik Wijayanti; Wiwien Hadikurniawati; Everhard EngMarkiano Solissa
International Journal of Artificial Intelligence Research Vol 6, No 1.2 (2022)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v6i1.2.574

Abstract

Playing games is one of the activities in great demand by the elderly, young, and children, whose use is generally only to fill spare time, get rid of boredom, and for fun. Therefore in this final project, an educational game based on Role Playing Game will be developed, which is helpful for learning by applying ten-finger typing education because, until now, learning has only been done through books. Delphi 7 is used in its manufacture. The Delphi language is a programming language that can be configured in such a way that it can work with other devices to form a control system—and apply the Finite State Machine method to process the gameplay control flow, which consists of 3 levels where the player will complete the answers for each class to be able to proceed to the next level. The results of this game can be used as learning media for children, and they can learn while playing to add knowledge in the field of typing. With these benefits, it is hoped that later games can be developed and applied among students. A game uses electronics and is entertainment in the form of multimedia that is made as attractive as possible so that players can get something that there is new satisfaction. In the Big Indonesian Dictionary, an online game is used to play goods or something that is played. The growth of the game industry is developing, especially in various types of games which include Maze Games, Board Games, Card Games, Battle Card Games, Quiz Games, Puzzle Games, Shooting Games, First Person Shooting (FPS), Side Scrolling Games, Fighting Game, Racing Game, Simulation, Strategy Game, Role Playing Game (RPG), Adventure Game, Sports Game, and Edutainment Game.
PENINGKATAN LITERASI CORE TAX UNTUK PENGELOLA BUMDES: STRATEGI MENUJU TATA KELOLA YANG TAAT PAJAK DAN AKUNTABEL Ahmad Dahlan; Tri Cicik Wijayanti; Sri Hastuti; Yosar Haritsar; Dadieng Kurniawan; Yeni Tata Rini; Dekki Umamur Ra’is
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 3 No. 6 (2025): November
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v3i6.8696

Abstract

Permasalahan utama yang dihadapi Badan Usaha Milik Desa (BUMDes) di Kecamatan Wagir, Kabupaten Malang, adalah rendahnya literasi perpajakan (core tax) di kalangan pengurus, yang berpotensi menimbulkan pelanggaran hukum dan menghambat tata kelola keuangan yang transparan serta akuntabel. Tujuan pengabdian ini adalah meningkatkan pengetahuan dan keterampilan pengurus BUMDes dalam memahami serta mengimplementasikan kewajiban perpajakan melalui pelatihan berbasis simulasi teknologi Core Tax System. Metode yang digunakan adalah pelatihan partisipatif dengan simulasi langsung, melibatkan seluruh pengurus BUMDes sebagai populasi dan peserta aktif dalam workshop, didahului asesmen kebutuhan, penyusunan modul, serta evaluasi pre-test dan post-test. Hasil pengabdian menunjukkan peningkatan signifikan dalam skor literasi pajak dan kemampuan praktis peserta, dengan tingkat kepatuhan pelaporan pajak naik dari 38% menjadi 92% dalam tiga bulan pasca pelatihan. Program ini juga mendorong pembentukan tim pajak internal dan menurunkan kasus pelaporan pajak yang keliru atau terlambat. Rekomendasi utama adalah replikasi model pelatihan ini di wilayah lain dan penguatan pendampingan digital untuk mendukung good governance pada BUMDes di era digital. Kegiatan ini terbukti efektif dalam memperkuat tata kelola keuangan desa yang taat pajak dan berkelanjutan.
Integrating Pesantren Institutional Policies with Teaching Factory to Strengthen Entrepreneurship Education in Faith-Based Vocational Schools Akhmad Iqbal Yuliansyah; Ernani Hadiyati; Tri Cicik Wijayanti
Journal of Educational Management Research Vol. 4 No. 4 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i4.1804

Abstract

This study aims to analyze strategies for strengthening entrepreneurship education through the alignment of faith-based institutional policies and the Teaching Factory (TeFa) learning model. A qualitative descriptive approach was employed, with data collected through in-depth interviews, observations, and document analysis. Data were analyzed thematically to capture the dynamics between institutional governance, value systems, and vocational entrepreneurship learning. The findings indicate that institutional policies play a dual role as regulatory constraints and value-reinforcing mechanisms within a protective–educational framework. Key challenges identified include regulatory paradoxes, a persistent gap between theoretical learning and entrepreneurial practice, and an underdeveloped entrepreneurship ecosystem. To address these challenges, the study proposes three strategic approaches: (1) a tripartite collaboration model involving educational institutions, governing authorities, and industry partners; (2) the integration of institution-owned enterprises as a platform for implementing TeFa-based entrepreneurship learning; and (3) a multi-layered supervision system to ensure consistency with institutional values and governance. The study theoretically contributes an integrative model that bridges faith-based institutional values with industry-oriented vocational entrepreneurship education. Practically, it provides strategic insights for developing sustainable, value-based entrepreneurship ecosystems within faith-based vocational education settings.
The Influence of Discipline and Work Motivation on the Performance of Educational Personnel with Organizational Commitment as an Intervening Variable Yolanda KUMALASARI; Ernani HADIYATI; Tri Cicik WIJAYANTI
International Journal of Environmental, Sustainability and Social Science Vol. 6 No. 6 (2025): International Journal of Environmental, Sustainability, and Social Science (Nov
Publisher : PT Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijesss.v6i6.1488

Abstract

This study aims to examine the influence of work discipline and work motivation on the performance of educational staff, with organizational commitment as a mediating variable, in educational staff at the Faculty of Law, Brawijaya University, Malang. The approach used is quantitative with a survey and explanatory design. The entire population consisting of 46 people were used as respondents through a census technique. Primary data were collected using a Likert-scale-based questionnaire and analyzed using path analysis using SPSS version 26. The results show that work discipline and work motivation have a positive and significant effect on performance, both directly and indirectly through organizational commitment as a mediating variable. This means that increasing work discipline and motivation not only has a direct impact on improving performance but can also strengthen performance through increasing organizational commitment. These findings emphasize the importance of building a work culture that supports discipline and motivation, as well as strengthening organizational commitment as a foundation for improving educational staff performance. Therefore, policies and leadership are needed that are able to encourage the development of these three aspects in an integrated manner to achieve sustainable work effectiveness in the higher education environment.
Total Quality Management (TQM) in an Effort to Improve Education Services Through Teachers and Education Personnel at State Vocational High School 1 Dlanggu Mojokerto Antonius Yudha Setyawan; M. Jamal Abdul Nasir; Tri Cicik Wijayanti
Enrichment: Journal of Multidisciplinary Research and Development Vol. 1 No. 9 (2023): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v1i9.73

Abstract

This research was conducted with the aim of analyzing and knowing how to implement, monitor, and evaluate TQM in improving education services through teachers and education staff in schools and how efforts are made to maintain good education services in an educational institution. This research uses a qualitative approach to the type of research using case studies. With research subjects, namely the principal and all managerial parties of Sekolah Menegah Kejuruan Negeri 1 Dlanggu, Data collection techniques include interviews, observation, and documentation. The results of the research that has been done, it shows that the implementation of TQM at Sekolah Menengah Kejuruan Negeri 1 Dlanggu in improving education services involves focusing educational services on customer needs, involving all school parties in realizing school goals, and always making continuous improvements. Likewise, monitoring continues to be carried out by school principals and representatives of quality management to find out customer needs. Evaluation is carried out by assessing the needs that have been met by the school by focusing on key performance indicators and the vision, mission, and goals of the school. Various efforts have been made to maintain the quality of education services, namely by fulfilling the needs of internal and external stakeholders, increasing the competitiveness and quality of graduates, and building a good culture—a culture that is in accordance with the work culture of each skill competency or major at Sekolah Menengah Kejuruan Negeri 1 Dlanggu.
Co-Authors A. Maya Rupa Anjeli Abdullah️ Abdullah️ Achmad Dahlan Aditya Dandy Firatama Agung Puji Astono Ahmad Hariyadi Ahmad Muktamar B Ajar Siswandono Aji Saptaji Akhmad Iqbal Yuliansyah Albertus Dwiyoga Widiantoro Alfiana Alfiana Annisa Ratnaningtyas Antonius Yudha Setyawan Aria Elshifa Aria Elshifa Arifannisa Arifannisa Arimbi Nurwiyanti Putri Asmirin Noor Asmirin Noor Asmirin Noor Aurelia, Naurah Bin Abdul Satar, Abdul Hadi Brian Sebastian Salim Dadieng Kurniawan Dekki Umamur Ra’is Dewi Suprihandari Dio Caisar Darma Djoko Soelistya Dwinarko Dwinarko Dyah Sawitri Edi Wahyu Wibowo Edy Winarno Endang Suswati Ernani Hadiyati Ernawati, Riris Eva Desembrianita Gulnaz Fatma Hanum, Filia Hendayani, Nenden Heni Agustina Herra Herryani Husni Mubarok Ine Rahmadania Saldianovitta Jiuhardi Jiuhardi Johan Johan Jumadi Jumadi Kurniaty, Kurniaty Liswandi, Liswandi M. Jamal Abdul Nasir Mahjudin Mahjudin Martaleni - Moh. Dwi Kharis Rifai Mu&#039;minatus Sholichah Muh. Alvianto Putra Arizandi Sadarrudin Muhammad Ihsan Dacholfany Muhammad Wahyu Kurniawan Akbar Naim, Sidrotun Nanda Saputra Ni Luh Kardini Ni Nyoman Suarniki Nindia Nur Arifiana Putri Nirwanto Maruf Nugroho, Moch Indah Hastomo Nur Faliza Pakerti, Imbang Satrio Prihastuti, Riza Ratna Radianto, Sambari Rahmat Agus Santoso Rahmat Ramdhani Rahmawati Rahmawati Ririn Yuniarsih Ronny Hendra Hertanto Rosyadi Rosyadi Sarlianus Poma Shenna Zenitha Afdhally Siti Maria Sofyan Lazuardi Solissa, Everhard Markiano Sri Hastuti Sucahyo, Nur Sugeng Mulyono SUHARTO Sukaris Susi Adiawaty Suwito Suwito Suyoto Suyoto Syamsul Arifin Taufikin Taufikin Umar Burhan Wasik, Zainul Wijaya, Patria Wiwien Hadikurniawati Yeni Tata Rini Yeni Tata Rini Yolanda KUMALASARI Yosar Haritsar