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Analisis Tingkat Kepuasan Pelanggan Terhadap Pelayanan di Bandar Udara Notohadinegoro Jember Satria, Aldho Bagus; Hayati, Nunung Nuring; Alfiah, Rindang
MATRAPOLIS: Jurnal Perencanaan Wilayah dan Kota Vol. 4 No. 2 (2024): Volume 4 Nomor 2 Tahun 2024
Publisher : Program Studi Perencanaan Wilayah dan Kota, Universitas Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/matrapolis.v4i2.37048

Abstract

Bandar udara Notohadinegoro merupakan bandara yang terletak di Kabupaten Jember.Bandar udara Notohadinegoro menentukan peningkatan potensi dalam pengembangan pengoperasianya di Kabupaten Jember. Penelitian ini bertujuan untuk mengetahui tingkat kepuasan pelanggan dengan melakukan strategi perbaikan dan penambahan sarana dan prasarana agar dapat memberi kenyamanan dan keamanan kepada setiap pelanggan diBandar Udara Notohadinegoro di Kabupaten Jember. Metode yang digunakan yaitu metode Importance Performance Analysis (IPA) dan SWOT. Metode IPA dapat menentukan tingkat kepuasan dan kinerja pelanggan. Sedangkan metode SWOT dapat menentukan strategi weaknesess (W), opportunities (O), strenghts (S), threats (T) dengan menggunakanperhitungan matriks EFAS dan IFAS. Hasil penelitian ini di dapatkan bahwa kuadran IPA memiliki indikator komponen pada kuadran A yaitu toilet, tempat beribadah, air bersih, tugu nama bandara untuk di kembangkan. Analisis SWOT dapat memperoleh strategi weaknesess (W) dan opportunities (O untuk meminimalkan kelemahan dan memanfaatkan peluang.Hasil dari titik koordinat (x,y) diperoleh titik (-0,16;0,92) terletak pada kuadran 3 turn around start yang memiliki peluang cukup besar sehingga sarana dan prasarana di bandar udara Notohadinegoro perlu adanya strategi yang harus diterapkan untuk perkembangan bandara.
Identification of the Potential of Infrastructure to Support Community Participation in the Development of the Lance Island Area Marzuki, Farid Ahmad; Sidabutar, Yuanita FD; YM, Hardiyanti; Hayati, Nunung Nuring
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 1 (2024): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v7i1.4116

Abstract

Lance Island, as the only island located in Tembesi Village, Sagulung District, Batam, has its challenges, especially in the provision and management of infrastructure in developing its area. This research aims to identify potential infrastructure that can increase the participation of the Lance Island community in the development of their region. This research analyzes existing infrastructure and identifies opportunities to develop better infrastructure obtained through field surveys, observations, interviews, and distributing questionnaires, using a qualitative descriptive analysis method approach which provides an overview of the situation of research results as well as quantitative analysis through regression analysis methods. multiple linear, with three independent variables in the form of electricity network infrastructure (X1), clean water network infrastructure (X2), and communal wastewater network infrastructure (X3), while the dependent variable is community participation (Y). The results of the variables of electricity network infrastructure, clean water network infrastructure, and communal wastewater network infrastructure as a whole significantly support community participation in the development of the Lance Island area and the results of this research can guide the government and stakeholders in increasing Lance Island's potential as a tourist village.
ANALISIS KARAKTERISTIK DAN BIAYA KECELAKAAN LALU LINTAS DI KABUPATEN JEMBER Karina Dea Puspita; Willy Kriswardhana; Nunung Nuring Hayati
PADURAKSA: Jurnal Teknik Sipil Universitas Warmadewa Vol. 9 No. 2 (2020)
Publisher : Program Studi Teknik Sipil, Fakultas Teknik dan Perencanaan, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pd.9.2.1963.229-238

Abstract

Jember regency has a population that is increasing every year, causing traffic density. However, the facilities did not get so much improvement as the population did, therefore the number of traffic accidents increased. A traffic accident has an impact to increase the amount of poverty because there is so much cost to spend, either cost for when the accident happened or after the accident happened for healing cost. This study aims to analyze the characteristics and costs of traffic accidents to reduce the number of traffic accidents in Jember using the Gross Output (Human Capital) method. The results of the Gross Output (Human Capital) method obtained the cost of accident victims in Jember for three years (2017-2019) of IDR 162,010,233,179 and the cost of traffic accidents in Jember for three years (2017-2019) of IDR 192,779,704,983.
Arahan Pengembangan sebagai Upaya Peningkatan Kawasan Pariwisata Pantai Modangan Kabupaten Malang Mey Putri Andini; Nunung Nuring Hayati; Rindang Alfiah
Jurnal Ilmiah Membangun Desa dan Pertanian Vol. 9 No. 4 (2024)
Publisher : Department of Agribusiness, Halu Oleo University Jointly with Perhimpunan Ekonomi Pertanian Indonesia - Indonesian Society of Agricultural Economics (PERHEPI/ISAE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37149/jimdp.v9i4.1243

Abstract

Modangan Beach is an administrative beach located in Donomulyo District, Malang Regency, East Java Province. It has potential as a tourist destination because it is included in the provincial tourism strategic area. The beach is famous for its paragliding attraction. Apart from the potential of Modangan Beach, there are several problems, including the lack of optimal infrastructure and promotional facilities that should support tourism activities at Modangan Beach. Therefore, a development direction is needed in the Modangan Beach tourism area. This research aims to determine the priority of development of the Modangan Beach area and the direction of development of the Modangan Beach area. The research method used to answer the first problem was the Analytical Hierarchy Process (AHP) technique to determine the development priorities of the Modangan Beach tourism area. The second method uses Triangulation analysis to identify the direction of management in accord with the prioritized development of the Modangan Beach tourism area that has been identified. The research outcome is to determine the development priorities that must be carried out at Modangan Beach, namely improving road access followed by toilets, clean water networks, beach conditions, and management offices. Then, the proper development direction will be provided after the triangulation analysis. The development direction is the improvement and rearrangement of the road to the beach tourism area to facilitate tourist accessibility, the presence of cleaners and cleaning tools to keep the toilet conditions clean, water distribution from PDAM to the beach tourism area, maintenance, and optimization of tourism potential, conducting tourism promotions, adding a management office, involving the surrounding community for area management.
Arahan Perencanaan Kawasan Wisata Alam Desa Padusan, Kabupaten Mojokerto Briliana, Febrina Nur Rahmi; Hayati, Nunung Nuring; Listyawati, Ratih Novi
Desa-Kota: Jurnal Perencanaan Wilayah, Kota, dan Permukiman Vol 6, No 2 (2024)
Publisher : Urban and Regional Planning Program Faculty of Engineering Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/desa-kota.v6i2.78456.68-81

Abstract

Desa Padusan merupakan salah satu desa di Kabupaten Mojokerto yang direncanakan sebagai kawasan wisata alam unggulan. Perencanaan Desa Padusan tercantum pada Rencana Tata Ruang Wilayah (RTRW) Kabupaten Mojokerto Tahun 2012–2032 sehingga kegiatan atau upaya perencanaan pariwisata harus berpedoman pada RTRW tersebut. Upaya mewujudkan Desa Padusan sebagai kawasan wisata alam unggulan Mojokerto ini tentunya memerlukan peran serta berbagai pihak, baik pengelola maupun pengunjung yang datang. Pengelola ini terbagi menjadi dua, yaitu pihak Dinas Kebudayaan, Pemuda Olahraga, dan Pariwisata Kabupaten Mojokerto serta masyarakat yang memiliki andil dalam perencanaan. Penelitian ini bertujuan untuk merumuskan arahan perencanaan yang tepat untuk prioritas pengembangan Kawasan Wisata Alam Desa Padusan. Prioritas pengembangan tersebut meliputi tempat duduk, toilet/MCK, pos kesehatan, penanda dan penunjuk arah, serta ketanggapan pengelola. Pendekatan penelitian ini adalah pendekatan kualitatif. Metode yang digunakan untuk penelitian ini adalah analisis deskriptif dan analisis triangulasi. Tahapan analisis dimulai dengan mengumpulkan data, baik sekunder maupun primer, yang kemudian data tersebut diolah dengan metode analisis sehingga dihasilkan arahan perencanaan sebagai hasil akhir dari penelitian. Dari data primer berupa komponen 5A pariwisata (attraction, accessibility, ancillary service, amenities, dan activities), dirumuskan arahan perencanaan dengan meninjau kajian pustaka. Perbedaan kondisi eksisting dengan standar dalam teori dan kebijakan menjadi dasar penyusunan arahan perencanaan. Hasil dari penelitian ini adalan arahan pengembangan Kawasan Wisata Alam Desa Padusan yang tepat, berupa peningkatan kualitas dan kuantitas tempat duduk, penyediaan toilet sesuai standar, penyediaan poliklinik wisata 24 jam yang dilengkapi alat kesehatan dan tenaga ahli kesehatan, desain penanda dan penunjuk arah yang menarik dan jelas, serta peningkatan kerjasama antara pengelola.