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Analisis Kualitas Layanan, Kepercayaan Merek dan Kepuasan Pelanggan terhadap Kualitas Logistik Primadi, Andri; Tohir, Muhammad; Yoellitha, Cesya
Jurnal Humaniora, Ekonomi Syariah dan Muamalah Vol. 1 No. 2 (2023): Jurnal Humaniora, Ekonomi Syariah dan Muamalah (April-Juni 2023)
Publisher : Siber Nusantara Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jhesm.v1i2.205

Abstract

Pengaruh Kualitas Layanan, Kepercayaan Merek dan Kepuasan Pelanggan terhadap Kualitas Logistik adalah artikel ilmiah studi pustaka dalam ruang lingkup bidang ilmu. Tujuan artikel ini membangun hipotesis pengaruh variabel independen terhadap variabel dependen yang akan digunakan pada riset berikutnya. Objek riset pada pustaka media online, Google Scholar, Semantic Scholar, Elsevier, Zotero dan media jurnal online lainnya. Metode riset dengan library risearch bersumber dari e-book dan journal ilmiah. Analisis pendekatan deskriftif kualitatif. Hasil artikel ini: 1) Kualitas Layanan berpengaruh terhadap Kualitas Logistik; 2) Kepercayaan Merek berpengaruh terhadap Kualitas Logistik; dan 3) Kepuasan Pelanggan berpengaruh terhadap Kualitas Logistik.
Kinerja Karyawan Pada Suatu Perusahaan Logistik Primadi, Andri; Tohir, Muhammad; Zafira, Alya
Jurnal Humaniora, Ekonomi Syariah dan Muamalah Vol. 1 No. 4 (2023): Jurnal Humaniora, Ekonomi Syariah dan Muamalah (Oktober-Desember 2023)
Publisher : Siber Nusantara Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jhesm.v1i4.227

Abstract

Penelitian ini bertujuan untuk menganalisis berbagai faktor yang mempengaruhi kinerja karyawan pada sebuah perusahaan logistik. Kinerja karyawan di sektor logistik merupakan elemen krusial yang berdampak langsung pada efisiensi operasional dan tingkat kepuasan pelanggan. Studi ini menggunakan metode kuantitatif dengan desain survei untuk mengumpulkan data dari 150 karyawan di perusahaan logistik yang berlokasi di Jakarta. Instrumen penelitian berupa kuesioner yang terdiri dari 30 pertanyaan mencakup aspek motivasi kerja, pelatihan, dan lingkungan kerja, serta pengaruhnya terhadap kinerja karyawan. Data yang diperoleh dianalisis menggunakan metode regresi linier untuk mengidentifikasi seberapa besar pengaruh setiap variabel independen terhadap variabel dependen. Hasil penelitian menunjukkan bahwa motivasi kerja memiliki pengaruh paling signifikan terhadap kinerja karyawan dengan koefisien regresi sebesar 0.45, diikuti oleh pelatihan (0.30) dan lingkungan kerja (0.25). Temuan ini menegaskan pentingnya strategi manajemen yang berfokus pada peningkatan motivasi kerja, pelatihan yang efektif, dan penciptaan lingkungan kerja yang kondusif. Dengan meningkatkan motivasi kerja, menyediakan program pelatihan yang relevan, dan menciptakan lingkungan kerja yang nyaman, perusahaan logistik dapat meningkatkan kinerja karyawannya secara signifikan. Kesimpulan dari penelitian ini memberikan rekomendasi praktis bagi manajemen perusahaan dalam upaya meningkatkan kinerja karyawan untuk mencapai efisiensi operasional yang lebih tinggi dan kepuasan pelanggan yang optimal.
Analisis Proses Logistik, Kinerja Karyawan dan Komunikasi yang Efektif Terhadap Kepuasan Pelanggan Saputra, Muhammad Rian; Tohir, Muhammad; Primadi, Andri
Jurnal Siber Transportasi dan Logistik Vol. 2 No. 2 (2024): (JSTL) Jurnal Siber Transportasi dan Logistik (Juli - September 2024)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jstl.v2i2.201

Abstract

Pengaruh Proses Logistik, Kinerja Karyawan dan Komunikasi yang Efektif terhadap Kepuasan Pelanggan adalah artikel ilmiah studi pustaka dalam ruang lingkup bidang ilmu. Tujuan artikel ini membangun hipotesis pengaruh variabel independen terhadap variabel dependen yang akan digunakan pada riset berikutnya. Objek riset pada pustaka media online, Google Scholar, Semantic Scholar, Elsevier, Zotero dan media jurnal online lainnya. Analisis pendekatan deskriftif kualitatif.  Hasil artikel ini: 1) Proses Logistik berpengaruh terhadap Kepuasan Pelanggan;  2) Kinerja Karyawan berpengaruh terhadap Kepuasan Pelanggan; dan 3) Komunikasi yang Efektif berpengaruh terhadap Kepuasan Pelanggan.
Multimoda Analysis, Information Technology, Communication and Order Consolidation on Logistics Cost Efficiency Tohir, Muhammad; Primadi, Andri; Allsya, Christina
Siber Journal of Transportation and Logistics Vol. 1 No. 4 (2024): (SJTL) Siber Journal of Transportation and Logistics (January - March 2024)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v1i4.193

Abstract

The Influence of Multimodal Transport, Information and Communication Technology, and Order Consolidation on Logistics Cost Efficiency is a scientific literature review article within the field of logistics. The aim of this article is to build hypotheses regarding the influence of independent variables on the dependent variable, which will be used in future research. The research objects include online media libraries such as Google Scholar, Semantic Scholar, Elsevier, Zotero, and other online journal platforms. The analysis uses a qualitative descriptive approach. The results of this article are: 1) Multimodal transport influences logistics cost efficiency; 2) Information and communication technology influences logistics cost efficiency; and 3) Order consolidation influences logistics cost efficiency.
Analysis of Logistics Costs and Dwelling Time on Distribution Tohir, Muhammad; Primadi, Andri; Naufal Rizqullah, Adilio
Siber Journal of Transportation and Logistics Vol. 2 No. 1 (2024): (SJTL) Siber Journal of Transportation and Logistics (April - June 2024)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v2i1.213

Abstract

"The Influence of Logistics Costs, Logistics Regulations, and Dwelling Time on Distribution: A Literature Review". The purpose of this scholarly article is to build hypotheses regarding the impact of independent variables on dependent variables, which will be used in future research. The research objects are drawn from online media sources such as Google Scholar, Semantic Scholar, Elsevier, Zotero, and other online journals. The research method involves qualitative descriptive analysis based on e-books and scholarly journals. The article's findings are as follows: 1) Logistics costs have an impact on distribution. 2) Logistics regulations affect distribution. 3) Dwelling TIME influences distribution.
Impact Innovation Logistics, Collaboration Between Mode and Government Regulation on The Competitiveness of Freight Forwarding Companies Tohir, Muhammad; Primadi, Andri; Adhitya Kurniawan, Indra
Siber Journal of Transportation and Logistics Vol. 2 No. 1 (2024): (SJTL) Siber Journal of Transportation and Logistics (April - June 2024)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v2i1.214

Abstract

Multimoda transportation (MTO) can be interpreted as a method of transporting cargo from one location to another using at least two or more different modes of transportation. The main principle of multimodal transportation is that there is only one bill of lading even though it involves several modes of transportation such as air, rail, land or sea. Multimodal transportation activities, in accordance with Ministerial Regulation No. 8 of 2012, can only be held by multimodal transport business entities, both national and foreign business entities. In carrying out multimodal transportation activities, the MTO business entity is responsible for supporting multimodal transportation activities which include managing transportation, warehousing, cargo consolidation, provision of cargo space, and customs for multimodal transportation to and from abroad. For a business entity, a business license or legality is a form of obedience to the law. The legality referred to here is a legally valid permit for all business activities carried out. All national MTO business entities must be able to provide multimodal transportation services that meet applicable safety and security standards. In order to guarantee the realization of effectiveness and efficiency in the implementation of the national logistics system, it is necessary to ensure that every MTO organizing business entity has fulfilled the legality aspect in accordance with the applicable regulations. This study aims to review the legality of operating multimodal transport operators in realizing the effectiveness of the national logistics system in order to determine the legality of operating multimodal transport in the Denpasar area. The data collection technique in this study is by means of literature studies and surveys (questionnaires and interviews) which will then be analyzed using a qualitative descriptive analysis method.
Analysis of Logistics Technology, Logistics Infrastructure and Quality of logistics services on E-Commerce Growth Tohir, Muhammad; Primadi, Andri; Dzulqa Indah, Desy
Siber International Journal of Education Technology (SIJET) Vol. 1 No. 4 (2024): (SIJET) Siber International Journal of Education Technology (April 2024)
Publisher : Siber Nusantara Review & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sijet.v1i4.77

Abstract

The Influence of Logistics Technology, Logistics Infrastructure, and Logistics Service Quality on E-commerce Growth is a scientific literature review article within the scope of the field of study. The purpose is to identify factors influencing online sales in the e-commerce sector in Indonesia, such as gender and income. The secondary data used in this paper is obtained from the kaggle.com web platform, which provides various datasets relevant to various topics. The results of this article show: 1) Logistics Technology influences E-commerce Growth; 2) Logistics Infrastructure influences E-commerce Growth; and 3) Logistics Service Quality influences E-commerce Growth.
Optimalisasi Kinerja Distribusi Alfamart Melalui Evaluasi Manajemen Logistik Fahlevi Medya Candra Putra, Muhammad; Tohir, Muhammad; Primadi, Andri
Jurnal Siber Multi Disiplin Vol. 1 No. 4 (2024): (JSMD) Jurnal Siber Multi Disiplin (January 2024)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jsmd.v1i4.196

Abstract

Analisis Dampak Evaluasi Manajemen Logistik dalam Mengelola Pengiriman Barang terhadap Kinerja Distribusi Barang ke Alfamart di PT. Midi Utama Indonesia Tbk Bertujuan untuk mengungkap sejauh mana evaluasi manajemen logistik memengaruhi kinerja distribusi barang ke gerai Alfamart di cabang tersebut.Peneltitian ini menggunakan metode kuantitatif dengan pendekatan asosiatif untuk mengeksplorasi hubungan antara evaluasi manajemen logistik dan kinerja distribusi barang di PT. Midi Utama Indonesia. Penelitian melibatkan 274 Karyawan bagian gudang, dengan sampel yang diambil secara acak. Analisis regresi linear menunjukan hubungan positif antara variabel evaluasi manajemmen logistik (X) dan kinerja distribusi barang (Y),dengan persamaan regresi linear Y = 10,339 + 0,651X. Ini menunjukan bahwa semakin tinggi nilai evaluasi manajemen logistik (X),semakin tinggi pula kinerja distribusi barang (Y) di PT. Midi Utama Indonesia.
The Impact of Brand Image, Quality of Service on Consumer Purchase Behavior for Airlines in Indonesia Primadi, Andri; Rumondang, Astri; Daulay, Chiara Dharaurah
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol. 9 No. 2 (2023): Desember
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v9i2.1726

Abstract

Brand Image and Service Quality are two important concepts in the airline industry that are major in shaping passenger perception and experience. Brand Image is the image or perception owned by an airline in the eyes of consumers or passengers. At the same time, Service Quality shows the extent to which the airline can meet or exceed passenger expectations regarding services provided. This study aims to determine the relationship between service quality and Brand Image in Purchasing Decisions. The study's findings have important implications for airlines in Indonesia as it highlights the importance of maintaining a positive brand image and improving service quality to retain and attract more customers. This research can also guide the aviation industry to improve passenger experience and sustainable business growth. This study used Quantitative methods and Statistical Package for the Social Sciences (SPSS) version 26 to process data from 132 respondents who filled out the questionnaire we distributed. The study reveals that both Brand Image and Service Quality significantly influence Purchasing Decision.
Menjadi entrepreneur visioner di era 5.0: Memanfaatkan teknologi untuk keberlanjutan bisnis Susanto, Primadi Candra; Gunawan, Aang; Primadi, Andri; Pahrudin, Cecep; Tohir, Muhammad
Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Vol. 6 No. 1 (2025)
Publisher : Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jp2m.v6i1.23335

Abstract

Era Society 5.0 menuntut perubahan paradigma dalam dunia kewirausahaan, di mana inovasi berbasis teknologi dan keberlanjutan menjadi kunci keberhasilan. Sosialisasi mengenai pentingnya menjadi entrepreneur visioner di era ini bertujuan untuk membekali masyarakat, khususnya generasi muda, dengan wawasan dan keterampilan dalam membangun usaha yang adaptif, inovatif, dan berdaya saing global. Kegiatan pengabdian kepada masyarakat ini dilakukan melalui seminar dan workshop interaktif yang mengupas strategi bisnis berbasis digital, pemanfaatan teknologi kecerdasan buatan, serta penerapan nilai-nilai keberlanjutan dalam kewirausahaan. Pendekatan yang digunakan mencakup pemaparan teori, studi kasus, serta simulasi bisnis yang mendorong peserta untuk berpikir kreatif dan inovatif. Hasil dari kegiatan pengabdian kepada masyarakat ini menunjukkan peningkatan pemahaman peserta terhadap konsep entrepreneur visioner, serta kesiapan mereka dalam merancang model bisnis yang relevan dengan tantangan dan peluang di era 5.0. Dengan adanya sosialisasi ini, diharapkan tumbuh wirausahawan-wirausahawan baru yang tidak hanya mampu menciptakan lapangan kerja, tetapi juga memberikan kontribusi positif bagi pembangunan ekonomi dan sosial.
Co-Authors Aang Gunawan, Aang Abdullah Ade Suryobuwono Adhitya Kurniawan, Indra Agusinta, Lira Ali Alfarisy, Ferdy Allsya, Christina Alya Zafira Annisa Lestari, Putri Aurelia Hizki Subroto, Nabila Budiman, Cecep Cecep Budiman Cecep Pahrudin, Cecep Cesya Yoellitha Darunanto, Danang Daulay, Chiara Dharaurah Desi Tria Damayanti Napitu Dhona Shahreza Dhona Shahreza, Dhona Dickma Maulana P Dwi Aulia Violetta Hapsari, Jingga Dwi Meisyifa Kaoy Dzulqa Indah, Desy Elvhidia Elvhidia Elvhidia, Elvhidia Euis Saribanon Fahlevi Medya Candra Putra, Muhammad Fani , Isti Ferdy Ali Alfarisy Henrialgibran Djadjuli, Krisna Jelita Kejora Asmoro, Mawar Jingga Dwi Aulia Violetta Hapsari Julia, Salsabila Putri Krisna Henrialgibran Djadjuli Laras Salsabila Putri Lira Agusinta Maulana P, Dickma Mawar Jelita Kejora Asmoro Muhamad Fadli Muhamad Fadli Muhammad Harri Pasakti Nugroho Muhammad Rafi Haryanto Muhammad Rian Saputra Muhammad Rizky muhammad rizky, muhammad Muhammad Syafalah Sadin Muhammad Syahraul Muhammad Tohir Muhammad Tohir Muhammad Tohir Muharram, Raden Ahmad Mulyadi Mulyadi Mulyadi Mulyadi Nashrullah Nashrullah Nashrullah Nashrullah Nashrullah Nashrullah, Nashrullah Naufal Rizqullah, Adilio Olfebri Primadi Candra Susanto Putri Akmalia, Salsabila Putri Annisa Lestari Putri Budianti, Salsabila Rafi Haryanto, Muhammad Ras, Syaiful Abbas Rumondang, Astri Salsabila Putri Julia Salsabila Putri, Laras Saputra, Muhammad Rian Syafalah Sadin, Muhammad Syahraul, Muhammad Syaiful Abbas Ras Syaiful Abbas Ras, Syaiful Tohir, Muhammad Tria Damayanti Napitu, Desi Yoellitha, Cesya Yuliantini Yuliantini Zafira, Alya