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Analysis of Reskilling, Upskilling, and Continuous Learning Culture on Adaptability of Hospitality Employees in West Java Kalsum, ER Ummi; Budiman Djatisara, Ronny Regawa; Novitasari, Salwa Aulia
West Science Interdisciplinary Studies Vol. 3 No. 03 (2025): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v3i03.1778

Abstract

The adaptability of employees in the hospitality industry is crucial for maintaining service quality and operational efficiency in an evolving market. This study examines the impact of Reskilling, Upskilling, and Continuous Learning Culture on Adaptability among hospitality employees in West Java using a quantitative approach, with data collected from 150 hospitality employees through a Likert scale (1-5) questionnaire and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS 3). The results indicate that Continuous Learning Culture has the strongest influence on Adaptability, followed by Upskilling and Reskilling, suggesting that fostering a continuous learning culture within organizations significantly enhances employees’ ability to adapt to changes, while Reskilling, though still impactful, plays a comparatively smaller role. This study contributes to the literature by demonstrating that sustained learning engagement is a stronger predictor of adaptability than isolated training initiatives and provides managerial recommendations for developing structured learning environments to improve workforce agility in the hospitality sector. 
Analysis of Reskilling, Upskilling, and Continuous Learning Culture on Adaptability of Hospitality Employees in West Java Kalsum, ER Ummi; Budiman Djatisara, Ronny Regawa; Novitasari, Salwa Aulia
West Science Interdisciplinary Studies Vol. 3 No. 03 (2025): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v3i03.1778

Abstract

The adaptability of employees in the hospitality industry is crucial for maintaining service quality and operational efficiency in an evolving market. This study examines the impact of Reskilling, Upskilling, and Continuous Learning Culture on Adaptability among hospitality employees in West Java using a quantitative approach, with data collected from 150 hospitality employees through a Likert scale (1-5) questionnaire and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS 3). The results indicate that Continuous Learning Culture has the strongest influence on Adaptability, followed by Upskilling and Reskilling, suggesting that fostering a continuous learning culture within organizations significantly enhances employees’ ability to adapt to changes, while Reskilling, though still impactful, plays a comparatively smaller role. This study contributes to the literature by demonstrating that sustained learning engagement is a stronger predictor of adaptability than isolated training initiatives and provides managerial recommendations for developing structured learning environments to improve workforce agility in the hospitality sector. 
Toward a Sustainable Rural Tourism Workforce: Current Trends and Future Prospects in Indonesia Kalsum, ER. Ummi; Abdullah, Dahlan; Widjaja, Herry Rachmat
Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Vol. 7 No. 2 (2025): August-December
Publisher : Politeknik Pariwisata Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/pusaka.v6i2.477

Abstract

This study explores the evolving dynamics of Indonesia’s rural tourism workforce, emphasizing its role in regional development and the challenges it faces. As rural tourism grows, driven by unique cultural and natural assets, it creates employment but also exposes workforce limitations, including low digital literacy, seasonal jobs, and skill gaps. The study aims to understand how demographic factors such as age, gender, education, and skills shape the workforce and influence its adaptability. Using a qualitative descriptive approach supported by secondary data analysis, this paper examines trends in workforce composition and the impact of digital transformation on rural employment. Findings indicate a growing demand for digital competencies, yet rural areas often lack training access and strategic workforce development. Challenges like job insecurity and limited career pathways further hinder sustainable growth. The study highlights the need for targeted interventions through human resource development, emphasizing collaboration between government, educational institutions, and industry. It concludes by recommending strategic training programs, strengthened academia-industry partnerships, and policy support to ensure workforce resilience and competitiveness. This research contributes to the discourse on sustainable tourism by offering insights into workforce readiness, serving as a roadmap for strengthening Indonesia’s rural tourism sector.
The Effect of Transformational Leadership on Organizational Culture Change: A Case Study of the Manufacturing Industry ER Ummi Kalsum; Agung Sutrisno; Agung Widarman; Muhammad Subhan Iswahyudi
Maneggio Vol. 1 No. 5 (2024): Maneggio-Oct
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/0yrv4752

Abstract

This study aims to analyze the influence of transformational leadership on organizational culture changes in the manufacturing industry. The phenomenon behind this research is the challenges faced by the manufacturing industry in adapting to the dynamics of the business environment, such as technological developments, global competition, and demands for increased innovation and efficiency. Many manufacturing companies have difficulty adapting due to rigid organizational cultures and employee resistance to change. Transformational leadership is seen as an approach that is able to overcome these obstacles by encouraging adaptive, innovative, and performance-oriented cultural change through empowerment, motivation, and effective communication. This study uses a quantitative method with survey techniques as a data collection tool. A total of 121 respondents, consisting of employees in the manufacturing sector, were selected using the purposive sampling technique. The research instrument is in the form of a closed questionnaire with a five-point Likert scale. The data obtained were analyzed using SPSS version 25 software to conduct validity, reliability, and multiple linear regression tests to test the relationship and influence between transformational leadership and organizational culture change. The results of the study show that transformational leadership has a significant influence in creating a more adaptive, innovative, and performance-oriented organizational culture. Factors such as effective communication, employee engagement, and an appreciation for creativity were found to be important elements in supporting such change. These findings suggest that the application of transformational leadership is particularly relevant in the dynamic manufacturing industry, especially in the face of market challenges and changing business environments. Leaders in this industry are expected to adopt transformational leadership to build a more responsive and productive organizational culture.