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All Journal Jurnal Sain Veteriner E-Journal Perdagangan Industri dan Moneter Ilmu Administrasi Publik Dia: Jurnal Administrasi Publik Professional : Jurnal Komunikasi dan Administrasi Publik JISPO (Jurnal Ilmu Sosial dan Ilmu Politik) Jurnal Ilmiah Hukum LEGALITY JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Pendas : Jurnah Ilmiah Pendidikan Dasar Ganaya: Jurnal Ilmu Sosial dan Humaniora Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara JURNAL GOVERNANSI Jurnal Artefak Moderat AS-SIYASAH: Jurnal Ilmu Sosial Dan Ilmu Politik MIMBAR : Jurnal Penelitian Sosial Dan Politik Syntax Idea Spirit Publik : Jurnal Administrasi Publik Administraus Jurnal Ilmu Administrasi dan Manajemen Jurnal Terapung : Ilmu - Ilmu Sosial Jurnal Papatung : Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Open Access Indonesia Journal of Social Sciences Jurnal Inovasi Penelitian JOPPAS: Journal of Public Policy and Administration Silampari Jurnal Ilmiah Ilmu Administrasi Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) MODERAT: Jurnal Ilmiah Ilmu Pemerintahan International Journal of Economics, Management, Business, and Social Science Open Access Indonesia Journal of Social Sciences KESANS : International Journal of Health and Science INTERNATIONAL JOURNAL OF EDUCATION, INFORMATION TECHNOLOGY, AND OTHERS International Journal of Social Science, Education, Communication and Economics Innovative: Journal Of Social Science Research Mimbar Administrasi Mandiri Jurnal Kedokteran Hewan International Journal of Economics, Management and Accounting
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Journal : Dia: Jurnal Administrasi Publik

THE QUALITY OF SERVICE IN DIVORCE CASES AT THE SUKABUMI RELIGIOUS COURT Fauzi, Tia; Mulyadi, Andi; Sampurna, Rizki Hegia
DIA: Jurnal Administrasi Publik Vol 22 No 02 (2024): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v22i02.10312

Abstract

The purpose of this research is to determine the quality of divorce case services at the Sukabumi Religious Court, and to find out what are the driving and inhibiting factors in providing divorce case services at the Sukabumi Religious Court. The research approach used in this research is a qualitative approach. The unit of analysis in this research is the one-stop Integrated Service function. The data collection techniques used was observation, interview, and documentation. This research uses data triangulation in testing data validity or data validation. The data analysis techniques used are data reduction, data presentation, and conclusion drawing. The study highlights noteworthy improvements in the operations of the Sukabumi Religious Court, which encompass upgraded complaints desks and waiting room facilities, indicative of heightened accessibility. Demonstrating empathy awareness, measures have been taken to comprehend applicants' socio-economic conditions. Service reliability is bolstered through monthly evaluations and the provision of clear procedural information. The court's prompt resolution of complaints underscores its commendable responsiveness. Moreover, endeavours to uphold privacy and professionalism contribute to fostering confidence in the court's proceedings.
CAPACITY BUILDING OF THE SUKABUMI CITY LABOR OFFICE IN THE ABSORPTION OF LABOR IN THE CITY OF SUKABUMI Rizkia, Giandini; Mulyadi, Andi; Amirullah, M. Rijal
DIA: Jurnal Administrasi Publik Vol 23 No 01 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v23i01.10888

Abstract

The Sukabumi City Manpower Service is an element implementing the technical tasks of regional autonomy which has the task of regional government affairs based on the principle of regional autonomy, as well as carrying out the functions of formulating policies, administering government affairs and coaching and implementation in accordance with the scope of its duties. The purpose of this research is to find out how the Capacity Building of the Sukabumi City Manpower Office is absorbing labor. The background to this research is the lack of quality and quantity of instructors, the absence of functional training instructors owned by the Sukabumi City Manpower Office, and the still limited modules and standards for job training, which affects the process, capacity and quality of training. This research uses theory according to Grindle (1997:5) with three dimensions. The method used in this research is qualitative with a descriptive approach, as well as data collection through observation, interviews and documentation. The results of this research show that various programs carried out by the Manpower Department have been running but have not been effective, seen from the lack of job training instructors and the lack of supporting facilities and infrastructure.
PERFORMANCE OF FAMILY PLANNING INSTRUCTORS IN REDUCING BIRTH RATES AT THE SUKABUMI REGENCY POPULATION CONTROL AND FAMILY PLANNING SERVICE Bella, Dwinta Artha; Mulyadi, Andi; Meigawati, Dine
DIA: Jurnal Administrasi Publik Vol 23 No 01 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v23i01.11132

Abstract

This research aims to determine and explain the performance of Family Planning Instructors at the Sukabumi Regency Population Control and Family Planning Service to reduce the birth rate. Qualitative descriptive methods, such as interviews, observations, and documents, were used in this research. Then, the unit of analysis is the Family Planning Counselor at the Sukabumi Regency Population Control Service, who has responsibility for implementing the family planning program. Using snowball sampling techniques, researchers will use two types of informants, namely key informants and supporting informants. Data collection techniques in this research were carried out through observation, interviews, documentation, and audio and visual media. In validation, researchers examine the entire process, from data collection, analysis, and interpretation to conclusion. To validate research data, researchers will use triangulation techniques. Based on the research results, it can be concluded that the quality of work of Family Planning Counselors in the last year was quite good and satisfactory. Punctuality, which prioritizes completing work on time with minimal errors, is implemented in implementing the Family Planning (K.B.) program in the field. Initiatives that emphasize independence, creativity, courage to take risks, and responsibility are implemented by family planning instructors. Communication, which includes the use of appropriate media, good communication skills, is critical factors in efforts to reduce birth rates through the family planning program in Sukabumi Regency.
SERVICE QUALITY IN HANDLING PUBLIC COMPLAINTS AT THE INTEGRATED POLICE SERVICE CENTER (SPKT) OF THE SUKABUMI CITY POLICE RESORT Astya, Prityaswari Rucita; Mulyadi, Andi; Meigawati, Dine
DIA: Jurnal Administrasi Publik Vol 23 No 01 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v22i02.11309

Abstract

This research focuses on the quality of service provided by the Integrated Police Service Center (SPKT) of Sukabumi City Police. The purpose of this study was to determine and describe the services provided by the Integrated Police Service Center (SPKT) of Sukabumi City Police in handling public complaints. The method used is descriptive qualitative with data collection through observation, interviews and documentation. The theory used in this research is Zeithaml et al (1988) with five dimensions namely (1) tangibles, (2) reliability, (3) responsiveness, (4) assurance, and (5) empathy. In this study, researchers used non-probability sampling and purposive sampling techniques to determine informants. The results of this study indicate that based on the five dimensions, the tangibles aspect shows quite good quality even though there are still weaknesses in terms of infrastructure such as service rooms and parking lots that are still limited. The reliability dimension is quite reliable, but there is still room to improve several things such as the delivery of clearer information regarding procedures, flow, and requirements for making reports. Meanwhile, the dimensions of responsiveness, assurance, and empathy show good results with improvements.
Co-Authors Adelia Puspita Adiwijaya, Trisya Juliantina Agus Rusmana Ahpas, Ahpas Ai Nurlatifah Alda Adela Putri Aldi Apriana Siswandi Alyarizki, Ajeng Suci Amirullah, M. Rijal Amirulloh, Muhammad Rijal Andi Saputra Andi Saputra Annisa Farhani Subhi Anwar, Nur Effendi Apriliyanty, Nenden Asep Effendi Asniar Asniar Astya, Prityaswari Rucita Ayunda Permata Sari Ayyul Hizba, Muhammad Ihsan Basori, Yana Fajar FY Bella Rizka Khoerunisa Bella, Dwinta Artha Claudia, Meiske Delia Arsa Aulia Putri Devi Topyani Dewi - Wulandari Dian Purwanti Dilla Novita Dine Megawati Dine Meigawati Dine Meigawati Effendi, Asep Ence Melisa Andriani Etik Umiyati Fajar Basori, Yana Farida, Fida Fauzi, Tia Fitria Ayu Handayani Gita Ramadhanti Gunawan, Maghfira Maulida Haidan Angga Kusumah Hardiani Hardiani IKE RACHMAWATI Ilham Zanata Isna Nurhayati Khania Safitri Laksono Trisnantoro Lestari, Trisya Murti Linda Zakiah Lismawati, Salma Liza Aprilianti M. Rijal Amirullah M. Rijal Amirulloh Mugia Resti Sinta Firdaus Daelani Muhammad Fathoni Muhammad Renaldi Emo Putra Mursal Nadia Apriliani Nadila Delfina Narisyda Nursyida Nidia Agustin Nopi Amalia Nopia, Nopia Nur, Tuah Nursyida, Narisyda Oktafiani, Ayu Chori Hidayah Pajriah, Sri Puji Fauziah Puji Fauziah Purba, Hastuti Handayani S Putik Aulia Safitri Qadri, Muh R.Eriska Ginalita Dwi Putri Rachmawati, Faidah Raehana, Syarifa Reditha Maria Ulfha Restiana, Nada Rifan Alun Pratama Rijal Amirullah Rismawati Agusti Rizki Hegia Sampurna Rizki, Ferdy Rizkia, Giandini Salsabila Tasya Aulia Reza sekarmila, Gita Sidiq, Maulana Simson Tarigan Siti Latifah Siti Mulya Mutiara Siti Robiah Siti Salsabila Siti Syadzalia Azmila Sri Suryatmiati Prihandani Subhi, Annisa Farhani Sukatma Sukatma Sumarningsih, Sumarningsih Susanti Susanti Syahrillah, Helmalia Isna Tahlil, Teuku Tati Ariyanti Trisya Murti Lestari Tryannisa Dzulhaiza Salsabila Tsana Qotrunnada Oktariani Tuah Nur Utari, Suci Dwi Vip Paramarta Wanti Alvini Pamungkas Yana Fajar Basori Yana Fajar FY. Basori Yana FY Basori Yessy Anastasia, Yessy Yobi Stiawan Yoga Yuniadi Yulia Yulia Yuniarti, Ratu