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All Journal KUMARA CENDEKIA Jurnal Ekonomi Modernisasi Jurnal Ilmiah Universitas Batanghari Jambi Resona : Jurnal Ilmiah Pengabdian Masyarakat Jurnal Bina Praja Journal on Education Surya Abdimas Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Ilmiah Edunomika (JIE) Management Studies and Entrepreneurship Journal (MSEJ) Enrichment : Journal of Management Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) BERNAS: Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Ilmu Manajemen Terapan (JIMT) Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Jurnal Abdimas Ilmiah Citra Bakti (JAICB) Kontigensi: Jurnal Ilmiah Manajemen Jurnal Ekonomi Prosiding Seminar Nasional Pengabdian Kepada Masyarakat Innovative: Journal Of Social Science Research Jurnal Pengabdian Kepada Masyaraka Pelita Nusantara
Anggraeny Paridy
Universitas Katolik Widya Mandira
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Neuroscience Nursing Physics Public Health Social Sciences Veterinary Other

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Journal : Jurnal Ekonomi

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THE IMPACT OF FACILITIES, SERVICE QUALITY AND THE ROLE OF SOCIAL MEDIA ON TOURISTS INTERESTED IN RETURNING WITH SATISFACTION AS A MEDIATOR (STUDY ON 17 ISLAND NATURAL TOURISM PARKS IN RIUNG DISTRICT, NGADA DISTRICT) Yohanes Ronaldo Dheo Rato; Simon Sia Niha; Anggraeny Paridy
Jurnal Ekonomi Vol. 12 No. 04 (2023): Jurnal Ekonomi, 2023
Publisher : SEAN Institute

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Abstract

This research aims to determine the influence of facilities, service quality and the role of social media partially on interest in repeat visits, the influence of facilities, quality of service and the role of social media partially on tourist satisfaction, the influence of tourist satisfaction on interested in returning, and tourist satisfaction mediates the influence of facilities , tourist satisfaction, and the role of social media on interested in returning on 17 island natural tourism parks in Riung District. This type of research is quantitative research. The sampling technique used was non-probability using the accidental sampling method with a sample of 90 respondents and data collection through questionnaires. The data analysis technique in this research is descriptive statistics and inferential statistics using Smart PLS version 3.0 software. The results of the analysis show that Facilities (X1), Social Media (X3),  has a positive and significant effect on interested in returning, Service Quality (X2) and Satisfaction (Z) has  insignificant effect on interested in returning. Facilities (X1) and  Social Media (X3) has a positive and significant effect on Satisfaction (Z). Tourist satisfaction is able to mediate the influence of facilities, service quality and social media on interested in returning.
Co-Authors Adrianus Ketmoen Agapitus Hendrikus Kaluge Anika Amalo, Patrichia Apryanus Fallo Ayub Pariakan, Melki Beby Minda Suharti Lubalu Bernardino Realino Kehi Blikololong, Mikael Laba Bribin Burin, Stefanie Noviega Burin, Stefanie Noviega Bribin Dami, Welhelmus Daniel David Manafe Dethan, Selvi CH. Djuang, Maria Adelaide A Efrisca M. Damanik Ellya Soares Yuningsih Engelbertus G. Ch. Watu Enike Tje Yustin Dima Erni, Melania Eugenius Dwi Ardhika Irianto Fatima Mau, Ermelinda Firmansyah, Mariano Gaudensius Djuang Gerardus Diri Tukan Gulo, Joanivita Paulo Hamid, Vera Suryani Hasmin, Maria Osinta Hedwigh Hendrikus Temai Lejap Heni Pujiastuti Henny Angri Manafe Herminus Bou Hironimus Dopo Ida Ayu Putu Sri Widnyani Islani Ruchiyat, Elis Jermias Meda Jou Sewa Adrianus Kanadjo, Leni Marlina Kletus Erom Kornelius Kelemur Kroon Lalong, Paulus Risan F. Leni Marlina Kanadjo Lidia Natalia Sitompul M. E. Perseveranda M.E Perseveranda Manafe, Henny Angry Maria Augustin Lopes Amaral Maria Bernadethe Mawarni Gelu Wutun Maria Goreti Malut Maria Susana Elaman Mariano Firmansyah Mau, Ignatia Thomasita Bau Mega Sangu, Romualdus Wilhelmus Melania Erni Mooy, Maria Odilia Veronika Naben, Maria Novalina Oktavianus, Henry F. Perseveranda, M. E. Perseveranda, M.E Perseveranda, M.E, Perseveranda, M.E. Perseveranda, Maria Erse Philipus Tule Praeng, Raynaldo Jaka Raynaldo Jaka Praeng Realino Kehi, Bernardino Rere Paulina Bibiana Romualdus Wihelmus Mega Sangu Ruminah Ruminah Selfiana Goetha Seran, Paskalis Simon Sia Niha Stanis Man Timuneno, Antonius Yohanes Wiliam Tukan, Cerry Julianus Pana Tukan, Clara Marcian Palan Vera Suryani Hamid Vincent Gaspersz Watu Yohanes Vianey Yohanes Ronaldo Dheo Rato Yolinda Yanti Sonbay Yongky Gousario Yulius Yasinto Yustina Alfira Nay