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THE INFLUENCE OF CUSTOMER EXPERIENCE AND PERCEIVED SERVICE QUALITY ON CONSUMER SATISFACTION WITH PRODUCT QUALITY AS A MODERATING VARIABLE Setiawan, Zunan; Zuhri, Saifuddin; Widagdo, Djoko; Sumerli A, Chevy Herli; Sirait, Evi
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 1 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i1.11536

Abstract

Abstract Customer satisfaction is the most important factor that companies must pay attention to so that their business is able to compete and even dominate the market. There are a number of factors that can influence customer satisfaction, including Customer Experience which is representative of internal factors and Perceived Service Quality is representative of external factors. Different from previous research, this research adds the Product Quality variable as a moderating variable. This research is quantitative research with an explanatory approach. The data used in this research is primary data distributed to 125 Gacoan noodle employees and 125 Gacoan noodle consumers spread throughout Indonesia. The collected data was analyzed using the smart PLS 3.0 analysis tool. The research results show that the respective variables Consumer Experience and Perceived Service Quality have a positive relationship and a significant influence on the Consumer Satisfication variable. Apart from that, the Product Quality variable can moderate the influence of the variables above, the results are even more significant than each direct test of each independent variable on the dependent variable in this research. Keywords: Consumer Experience, Percevied Service Quality, Consumer Satisfication, Product Quality
PERAN FUNGSI KEPEMIMPINAN SEBAGAI VARIABEL MODERASI ANTARA PERILAKU KEPEMIMPINAN TERHADAP KINERJA ORGANISASI Sirait, Evi; Hasmirati, Hasmirati; Tawil, Muhamad Risal; Salabi, Ahmad; Sulastri, Tuti
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 2 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i2.12938

Abstract

Pentingnya peran pemimpin dalam suatu organisasi kelompok dapat berjalan efektif jika terdapat kesesuaian antara gaya kepemimpinan dengan bawahannya. Dalam peran seperti itu, pemimpin dapat mengendalikan dan mempengaruhi situasi. Perilaku kepemimpinan tercermin dari sikap seseorang secara keseluruhan, yang ditunjukkan melalui ucapan dan perilakunya sebagai anggota organisasi. Penelitian ini merupakan penelitian kuantitatif yang bertujuan untuk mengetahui pengaruh peran fungsi kepemimpinan sebagai variabel moderasi antara perilaku kepemimpinan terhadap kinerja organisasi. Hasil penelitian ini telah menemukan bahwa perilaku kepemimpinan berpengaruh terhadap kinerja organisasi dan fungsi kepemimpinan mampu memoderasi perilaku kepemimpinan terhadap kinerja organisasi. Kata Kunci: Fungsi Kepemimpinan, Perilaku Kepemimpinan, Kinerja Organisasi
THE EFFECT OF INVESTMENT ON INDONESIA'S ECONOMIC GROWTH WITH GOVERNMENT EXPENDITURES AS A MODERATING VARIABLE Manullang, Rizal R.; Sirait, Evi; Syofya, Heppi; Azkia, Muhamad; Harsono, Iwan
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 2 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i2.13263

Abstract

Abstract This research is quantitative research with an explanatory approach which uses a number of previous studies such as the five mentioned above as references for finding new variations in the research being carried out. The data used in this research is secondary data that researchers obtained from the annual reports of the Central Statistics Agency from 2004 to 20024 for 20 years. The researchers analyzed these data using the Samrt PLS 4.0 analysis tool with several stages, namely validity testing, reliability testing, and path coefficients which determine whether the hypotheses used in this research can be accepted or not. The result in this article show that the investment variable can have a positive relationship and a significant influence on economic growth because the P-Values have a positive value and are below the 0.05 significance level, namely 0.013.. This means that the more stable, large and well-utilized Indonesia is, the better the economic growth will be. In contrast to the research results above, in the second row of the third table the flow coefficients in this research show different results if the Government Expenditure variable does not have a positive and significant influence on Economic Growth because the P-Values are not below the 0.05 significance level. This means that the greater the Government Expenditure, it does not affect Economic Growth at all because there are still many other factors and variables that need to be considered, such as Good Corporate Governance variables, Education variables, HDI, and so on which make sense in influencing Economic Growth. Based on the explanation above, it can be concluded that the first hypothesis in this research can be accepted and the second hypothesis in this research cannot be accepted. Keywords: Investment, Economic Growth, Government Expenditures
PERAN FINANCIAL TECHNOLOGY TERHADAP PEMBIAYAAN UMKM DI INDONESIA Karim, Abdul; Sirait, Evi; Dwihandoko, Toto Heru; Mustajirin, Jarul; Patty, Junus Paulus
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 2 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i2.13763

Abstract

Abstrak Financial technology menjadi subjek utama dalam penelitian ini. Pendekatan penelitian ini mengumpulkan data melalui studi literatur, yang melibatkan pembacaan literatur dari berbagai sumber termasuk laporan, buku, artikel dan jurnal dengan menggunakan pendakatan kualitatif dan deduktif. Temuan dalam peneltian ini adalah financial technology memilik peran yang sangat krusial terhadap pembiayaan UMKM di Indonesia. Peran financial technology terhadap perkembangan UMKM di Indonesia sangat banyak antara lain sebagai layanan keuangan pembiayaan, pembuka lapangan pekerjaan baru, dan memudahkan dalam bertransaksi tanpa menggunakan uang tunai. Financial technology juga sangat berperan penting dalam pembiayaan modal, meningkatkan inklusi keuangan UMKM, meningkatkan literasi keuangan UMKM dan meningkatkan kinerja UMKM. Financial technology memberikan dampak positif terhadap UMKM di Indonesia dan memberikan keuntungan bagi para pelaku usaha dalam meningkatkan volume penjualan, mempermudah promosi produk, mempercepat kegiatan transaksi dan lain-lain. Kata Kunci: Financial Technology and UMKM
Pengaruh Post Welding Heat Treatment (PWHT) Pada Friction Stir Welding Pada Material Aluminium AA5052/6061 Terhadap Sifat Mekanik dan Struktur Mikro Ari Putranto, Wahyu; Khaeroman, Khaeroman; Nuriyanis, Akhmad; Suharso, Arif Rakhman; Sirait, Evi
Infotekmesin Vol 17 No 1 (2026): Infotekmesin: Januari 2026
Publisher : P3M Politeknik Negeri Cilacap

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35970/infotekmesin.v17i1.3056

Abstract

The development of technology in the maritime sector is very rapid in the manufacture of aluminum ships. Friction Stir Welding (FSW) is a green technology in the metal joining process. Post Welding Heat Treatment (PWHT) is one way to increase the loss of strength of the material connection after the FSW process. The purpose of this study was to determine the effect of FSW results before and after PWHT. Aluminum alloy (AA) series 5052 and 6061 were used as research materials because they are resistant to seawater. FSW parameters were spindle speed 1500 rpm (clockwise), travel speed 30 mm/min, tool depth 0.2 mm, and tool tilt 1o. PWHT parameters were heating the FSW material in a furnace to a temperature of 550°C (10, 30 minutes), water quenching, and artificial aging to a temperature of 180°C for 7 hours. The material was characterized by tensile testing, hardness, and micrography. The highest tensile strength and hardness values were 216 MPa and 68 HV, the smallest and uniform grain size in the weld zone and base metal areas were obtained at PWHT parameters of 30 minutes.