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Product Quality, Digital Marketing, and Content Marketing Effects on Visitor Decisions at Saung Jembar Wanda, Syalwa Nazhifah Aulya; Karamang, Ezra; Muttaqin, Ridlwan
International Journal of Multidisciplinary Sciences and Arts Vol. 5 No. 1 (2026): International Journal of Multidisciplinary Sciences and Arts, Article January 2
Publisher : Information Technology and Science (ITScience)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/ijmdsa.v5i1.7628

Abstract

The development of digital technology has changed the way consumers make purchasing decisions, especially in the culinary and tourism sectors. This study aims to analyze the influence of product quality, digital marketing, and content marketing on visitor decision-making at Saung Jembar, Tasikmalaya Regency. This study uses a quantitative approach with a descriptive-verificative method, where data is collected through questionnaires distributed to 85 visitors to Saung Jembar. Data analysis is carried out using multiple linear regression tests to examine the influence of the three variables on visitor decisions. The results show that product quality has a significant influence on visitor decisions, with food taste and product consistency as the dominant factors in creating a positive experience. Digital marketing also has a positive effect, although overly frequent promotions can reduce its effectiveness. Content marketing, especially through storytelling and authentic visual content, has been proven to have a significant influence on visitor decisions. Simultaneously, these three variables explain 95.6% of the variation in Saung Jembar visitors' decision-making. In conclusion, the success of Saung Jembar's marketing strategy is highly dependent on the synergy between product quality and effective and authentic digital marketing. This study recommends that Saung Jembar pay more attention to the alignment between expectations built through digital promotions and the reality on the ground, as well as improving the quality of content to make it more attractive and relevant in order to attract more visitors.
POST-MERGER BUSINESS SUSTAINABILITY STRATEGY AT PT SANDANG JAYA ABADI IN FACING COMPETITION IN THE GARMENT INDUSTRY IN BANDUNG Anes Salim; Ridlwan Muttaqin; Ezra Karamang
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 6 (2025): December
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i6.4909

Abstract

This study aims to analyze the business sustainability strategy of PT Sandang Jaya Abadi after the merger with SGJB Group in facing competition in the baby garment industry in Bandung. This study uses a qualitative descriptive method through interviews, observations, and company document studies. The analysis was conducted using the PESTEL and Porter's Five Forces models to assess the external conditions of the industry, as well as the IFE and EFE matrices to identify the company's internal and external factors. Furthermore, SWOT and TOWS were used to formulate alternative business sustainability strategies, and the Business Model Canvas was used to describe the company's post-merger business model. The results show that the company has strengths in production flexibility and stable product quality, but weak digital integration, high COGS, and post-merger operational coordination are the main obstacles. Opportunities come from increasing demand in e-commerce and local product trends, while threats arise from cheap imported products and price competition. Recommended strategies include production cost efficiency, operational system digitization, strengthening quality control, and optimizing digital-based marketing. This study is expected to serve as a reference for management in determining the direction of future business development strategies.
PENGARUH KUALITAS PRODUK, CITRA MEREK, DAN SOCIAL MEDIA MARKETING TERHADAP KAPUTUSAN PEMBELIAN PRODUK FACIAL WASH NIVEA (STUDI PADA GEN Z DI KOTA BANDUNG) Munindar, Anas Faris; Karamang, Ezra
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.1973

Abstract

This study aims to examine how product quality, brand image, and social media marketing efforts shape the purchasing decisions of Generation Z consumers in Bandung who buy Nivea facial wash products. A quantitative approach was applied using both descriptive and verification designs. A total of 100 individuals who had previously purchased the product were selected through quota and purposive sampling. Data were gathered using an online questionnaire. The collected responses were processed using multiple linear regression with assistance from SPSS. The results indicate that product quality has a meaningful positive influence on consumers’ intention to purchase. Brand image also shows a positive and statistically significant effect. In contrast, social media marketing does not appear to contribute notably to consumers’ buying decisions. These findings suggest that consumers are more strongly guided by their personal experience with the product and their perception of the brand’s credibility rather than by promotional activities on social platforms. The study is expected to help companies design more effective marketing strategies by emphasizing product improvement and strengthening brand reputation among their target audience
PENGARUH HARGA, CITRA MEREK, DAN SOCIAL MEDIA MARKETING TERHADAP MINAT BELI KEMEJA FORMAL PRODUK CARDINAL Saputra, Muhammad Gilang; Karamang, Ezra
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.1974

Abstract

Price, brand image, and social media marketing as they pertain to Cardinal's formal shirt items in Bandung City are going to be the focus of this research. The study takes a quantitative tack by using a descriptive-verificative methodology to measure and analyze the interrelationships of the variables. In order to gather primary data, 105 participants who met the requirements of having bought or shown interest in Cardinal formal shirts and having interacted with the brand's digital marketing efforts were randomly chosen using a purposive sample approach and given a Likert-scale questionnaire. To evaluate the impact of the independent variables on purchase intention, we used multiple linear regression, classical assumption tests, validity and reliability testing, and data analysis. Predicted results show that customers' desire to buy is favorably and considerably affected by a well-planned price strategy, a solid and consistent brand image, and successful social media marketing programs. Cardinal hopes to use the study's strategic findings to improve the efficacy of their marketing, solidify their brand positioning, and maximize their use of social media in order to stay competitive in the ever-changing local fashion business
Analisis Pengaruh Influencer Marketing, Social Media Marketing dan Brand Image terhadap Keputusan Pembelian Produk Garnier di Tiktok Shop (Survei pada Generasi Z di Kota Bandung) Wahyudi, Faizal; Karamang, Ezra; Muttaqin, Ridlwan
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.5040

Abstract

Penelitian ini bertujuan untuk menganalisis dan menguji pengaruh Influencer Marketing, Social Media Marketing, dan Brand Image terhadap Keputusan Pembelian konsumen. Perkembangan teknologi digital dan penetrasi media sosial yang semakin masif telah mendorong perubahan perilaku konsumen dalam mencari informasi, mengevaluasi produk, hingga mengambil keputusan pembelian. Kondisi tersebut menjadikan strategi pemasaran berbasis media sosial, khususnya melalui influencer dan penguatan citra merek, sebagai elemen penting dalam memenangkan persaingan pasar. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Data primer diperoleh melalui penyebaran kuesioner kepada 100 responden yang merupakan pengguna aktif media sosial dan memiliki pengalaman melakukan pembelian produk yang dipromosikan secara digital. Teknik pengambilan sampel menggunakan metode purposive sampling. Analisis data dilakukan dengan bantuan perangkat lunak statistik melalui serangkaian pengujian, meliputi uji validitas, uji reliabilitas, uji asumsi klasik (normalitas, multikolinieritas, dan heteroskedastisitas), serta analisis regresi linear berganda. Hasil penelitian menunjukkan bahwa secara simultan Influencer Marketing, Social Media Marketing, dan Brand Image berpengaruh signifikan terhadap Keputusan Pembelian. Secara parsial, Influencer Marketing dan Brand Image terbukti berpengaruh positif dan signifikan terhadap Keputusan Pembelian, sedangkan Social Media Marketing tidak menunjukkan pengaruh yang signifikan secara langsung. Nilai koefisien determinasi menunjukkan bahwa ketiga variabel independen mampu menjelaskan sebagian besar variasi Keputusan Pembelian konsumen. Temuan ini mengindikasikan bahwa kepercayaan terhadap influencer dan citra merek yang kuat memiliki peranan dominan dalam memengaruhi perilaku konsumen. Penelitian ini diharapkan dapat memberikan implikasi praktis bagi perusahaan dalam merancang strategi pemasaran digital yang lebih efektif serta menjadi referensi akademik bagi penelitian selanjutnya yang mengkaji perilaku konsumen di era digital.
Pengaruh Kualitas Produk, Brand Ambassador dan Social Media Marketing terhadap Minat Beli Ulang (Survei pada Produk Kosmetik Wardah) di Kota Bandung Nurul Hidayanti Febriani; Ezra Karamang; Ridho Riadi Akbar
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 3 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i3.7340

Abstract

Bisnis kosmetik di Indonesia semakin kompetitif, sehingga perusahaan-perusahaan perlu meneliti faktor-faktor yang memengaruhi perilaku pembelian konsumen. Studi ini meneliti bagaimana kemungkinan konsumen Bandung membeli kembali kosmetik Wardah dipengaruhi oleh Kualitas Produk, fungsi duta merek, dan pemasaran media sosial. Data dianalisis secara kuantitatif menggunakan analisis deskriptif dan konfirmatori. Data diperoleh dengan memberikan kuesioner kepada 100 pelanggan Wardah di Bandung yang telah melakukan banyak pembelian sebelumnya. Dengan menggunakan perangkat lunak SPSS, data dianalisis menggunakan berbagai metode regresi linier berganda. Data menunjukkan bahwa Kualitas Produk, duta merek, dan iklan media sosial semuanya memiliki dampak positif dan signifikan terhadap niat pembelian konsumen, baik secara individual maupun kolektif. Pemasaran media sosial merupakan elemen utama di antara elemen-elemen tersebut yang mendorong pelanggan untuk melakukan pembelian berulang. Temuan ini menyoroti perlunya peningkatan Kualitas Produk, pemilihan duta merek yang tepat, dan optimalisasi pemasaran media sosial untuk menumbuhkan loyalitas pelanggan dan mempromosikan kebiasaan pembelian berulang.
Pengaruh Brand Ambassador, Brand Image, dan Social Media Marketing terhadap Minat Beli Ulang Gen Z (Survey Pada Produk Kolabrorasi Chagee X Chenle Nct) Alfiyyah Siti Nur Fadillah; Ezra Karamang
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 3 (2026): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2026)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i3.7361

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Brand Ambassador, Brand Image, dan Social Media Marketing terhadap Minat Beli Ulang Generasi Z pada produk kolaborasi Chagee dan Chenle NCT. Fenomena Korean Wave dimanfaatkan oleh Chagee dengan menunjuk Chenle sebagai Brand Ambassador, yang terbukti efektif dalam meningkatkan interaksi media sosial dan minat beli konsumen. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei terhadap 100 responden Generasi Z yang pernah membeli produk Chagee. Data dianalisis menggunakan regresi linier berganda. Hasil penelitian menunjukkan bahwa ketiga variabel independen berpengaruh signifikan terhadap Minat Beli Ulang, baik secara parsial maupun simultan. Brand Ambassador menjadi faktor paling dominan karena keterikatan emosional terhadap figur publik terbukti lebih kuat dibandingkan citra merek maupun aktivitas pemasaran digital. Meskipun demikian, Brand Image dan Social Media Marketing juga memberikan kontribusi signifikan dalam membentuk loyalitas konsumen. Temuan ini menegaskan bahwa strategi pemasaran yang efektif harus mengintegrasikan kekuatan figur publik, citra merek yang positif, dan konten digital yang relevan untuk mengubah antusiasme sesaat menjadi loyalitas jangka panjang.
The Effect of Marketing Mix on the Decision to Choose a Private University in Bandung City Ezra Karamang; Agus Aribowo; Hendry Suhardiman
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 5 (2024): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i5.2677

Abstract

This study identifies the elements in the marketing mix that influence students' decisions when choosing a private university in Bandung, including product, price, location, promotion, people, building, and process. By understanding the influence of each of these elements, private universities in Bandung are expected to be more effective in attracting students. The research was conducted by applying quantitative methods with verification analysis. Primary data in the study was obtained through distributing questionnaires to 162 students taken from several private universities in Bandung. While secondary data comes from books, previous articles, the internet and other related literature that has been previously examined and analyzed by researchers. Sampling was carried out using non-probability techniques, namely the random sampling method without certain criteria. Findings Individual significance analysis shows that the variables of promotion, people, and process have a significance value below 0.05, while product, price, and place are not individually significant. However, simultaneously, all of these variables have a significant effect on students' decisions to choose private universities in Bandung City.
Strategy Formulation of Business Development in Catfish Hatchery Aquaculture (Study on The Panca Wargi Fish Group in Kecamatan Pacet Bandung Regency) Muhamad Rizki Pratama; Fanji Wijaya; Ezra Karamang
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 5 (2024): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i5.2687

Abstract

The research was conducted with the aim of finding innovations in designing business development strategies oriented to the external and internal conditions of the Panca Wargi Group. The approach chosen is a qualitative methodology that utilises primary and secondary data types in obtaining information. Interviews were conducted with fourteen interviewees, namely the group leader, core management, and group members. In this strategy planning, the IFE Matrix and EFE Matrix have outlined the internal and external aspects of the group as a basis for strategy design. Based on the results of the Internal and External Matrix (IE), it is found that the condition of the group is in position V which leans towards market penetration and product development strategies with the aim of maintaining stable business growth. The V position of the panca wargi fish group indicates that the internal and external aspects have almost equal strength, which in the losng run will lead to stagnant business development, which may turn out to be dangerous in the future. With the use of the TOWS Matrix and QSPM Matrix, the twelve best alternative strategies have been compiled based on the TAS value to optimise the use of strategies. Panca Wargi Fish Group can get the best business development results starting from having the right strategy formulation.