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PENGARUH PELAYANAN BERBASIS DIGITAL TERHADAP KEGIATAN AKADEMIK DI UNIVERSITAS MUHAMMADIYAH GORONTALO Panigoro, Muslim; Akbar, Muh. Firyal; Pakudu, Robin
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 3 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i3.746

Abstract

 This study examines the effect of digital-based services on academic activities at Universitas Muhammadiyah Gorontalo. The rapid development of digital technology in the era of the Industrial Revolution 4.0 has significantly influenced public services, including higher education institutions. This research employs a quantitative associative approach with a sample of 98 students selected from a population of 3,800 using the Slovin formula. Data were collected through questionnaires and analyzed using validity and reliability tests, correlation analysis, and simple linear regression. The findings reveal that digital-based services have a positive but weak and statistically insignificant relationship with academic activities, as indicated by a regression coefficient of 0.382 and a significance value of 0.052. The weak influence is primarily due to limited student digital literacy, dependence on electricity infrastructure, and unstable internet access. These challenges hinder the optimization of digital services in supporting academic processes. The study suggests the need for continuous digital literacy training, improved infrastructure, reliable internet access, and collaboration with service providers to enhance the effectiveness of digital-based academic services.
The Function of the Regional People's Representative Council (DPRD) of Gorontalo Regency in Environmental Supervision Umar, Cindrawati; Tilome, Apris Ara; Akbar, Muh. Firyal
JIHAD : Jurnal Ilmu Hukum dan Administrasi Vol 7, No 4 (2025): JIHAD : Jurnal Ilmu Hukum dan Administrasi
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jihad.v7i4.9663

Abstract

This study examines the function of environmental supervision by the DPRD of Gorontalo Regency with a focus on three main indicators: data and information transparency, coordination with the Environmental Service (DLH), and community involvement. The research method uses a qualitative approach with a descriptive research type. The primary data sources in this study consisted of eight informants, namely DPRD members, DLH representatives, and community leaders. The results of the study indicate that transparent data and information access presented by the DPRD of Gorontalo Regency has not been maximized and open either through social media or other information media that can be accessed directly by the community. Coordination between the DPRD and the Environmental Service of Gorontalo Regency has been well established between the two institutions by conducting RDP (Hearing Meeting) from the Environmental Service followed by programs run by DLH under supervision from the DPRD. For the involvement of the community that plays a role in environmental supervision, it has been formed well in villages/sub-districts but is considered ineffective, thus creating challenges for the DPRD and DLH in handling environmental problems, especially the level of public awareness which is considered still lacking in responding to environmental problems that arise due to the actions of the community itself.
MODEL MANAJEMEN HUBUNGAN MASYARAKAT (HUMAS) BERBASIS WEBSITE PENGOLAHAN INFORMASI PUBLIK DI DINAS KOMUNIKASI DAN INFORMATIKA KABUPATEN BONE BOLANGO Pakaya, Abdul Kadir; Suprapto, Srihandayani; Akbar, Muh. Firyal
Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Vol. 5 No. 3 (2025): Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/bureau.v5i3.815

Abstract

This study aims to examine the Website-Based Public Relations Management Model (PR) in public information management at the Communication and Information Office of Bone Bolango Regency. The research uses a descriptive qualitative method. This study found that the applied model is not fully optimal. In terms of planning, the Agency has prepared a plan for delivering public information, mapping the needs of the community, and planning website development and how to overcome the shortage of information management human resources. This step answers problems related to the lack of human resources and public relations training that has not been routinely carried out. The organizational indicators are also quite good. The agency has established a website management team structure, dividing roles between information managers, IT teams, and public relations teams, and involving various parties in the information delivery process. However, in implementation, the results are still not optimal. Information has not been conveyed evenly, especially in blank spot areas and areas without WiFi access. Although social media and portals have been used effectively, routine training for the PR team has not yet been implemented. In the evaluation, the Agency does not yet have a comprehensive system to measure the effectiveness of information delivery, even though success indicators have been prepared. This obstacle needs to be overcome to improve the quality of public information management
Land Asset Management Case Study of Asset in Gorontalo District Government Djafar, Pandi; Karim, Dian Fitriani; Akbar, Muh. Firyal; Djafar, Franky
JIHAD : Jurnal Ilmu Hukum dan Administrasi Vol 7, No 4 (2025): JIHAD : Jurnal Ilmu Hukum dan Administrasi
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jihad.v7i4.9937

Abstract

Land asset management in Gorontalo Regency faces various problems, including weak inventories, late reporting by Regional Apparatus Organizations (OPD), and the persistence of uncertified assets and overlapping ownership documents. These conditions indicate that land asset management is not yet optimal. This study aims to describe and analyze land asset management in the Gorontalo Regency Government, focusing on planning, implementation, and supervision. The method used was a qualitative approach with a descriptive approach. Data were obtained through observation, in-depth interviews with the Regional Personnel Agency (BKAD) and Commission II of the Regional People's Representative Council (DPRD), and documentation. Analysis was conducted interactively through data reduction, data presentation, and conclusion drawing. The results indicate that planning is not optimal due to weak coordination and data integration. Implementation is still hampered by recording, assessment, and certification due to limited human resources. Supervision has been carried out through document review, but is hampered by late reporting and a lack of transparency. The conclusions of this study confirm that land asset management in Gorontalo Regency is not yet effective and efficient, necessitating strengthening coordination, inventory systems, human resource quality, and transparent supervision.
E-Gov on the Sicantik Application at the Investment and One-Door Integrated Services Service (DPM-PTSP) Gorontalo Regency Harun, Sintia R.; Akbar, Muh. Firyal; Gintulangi, Sri Lestari; Botutihe, Nuzlan
JIHAD : Jurnal Ilmu Hukum dan Administrasi Vol 7, No 4 (2025): JIHAD : Jurnal Ilmu Hukum dan Administrasi
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jihad.v7i4.9880

Abstract

This study aims to analyze the implementation of e-government through the use of the SiCantik (Smart Integrated Licensing Service) application at the Gorontalo Regency Investment and One-Stop Integrated Service Office (DPM-PTSP), and to identify various technical and non-technical obstacles that hinder the effectiveness of licensing services. The research method used was a qualitative descriptive method with a case study approach. Data were obtained through field observations, interviews, and documentation of DPM-PTSP employees and service users. The results indicate that the implementation of the SiCantik application has not been optimally implemented. This is due to frequent system maintenance without an effective emergency mitigation mechanism, a high dependence on internet network stability, and limited technical competence of staff in handling system issues. These conditions have implications for the licensing service process and reduced the efficiency and effectiveness of organizational performance. However, the transition from a manual system to an application-based system has had a positive impact on improving the quality of public services. This is evidenced by an 80% increase in permit applications from the first to the fourth quarter. Furthermore, network infrastructure management by the Gorontalo Regency Communication and Informatics Agency (KOMINFO) is considered optimal, supporting the continuity of service operations. Based on the research findings, it is recommended that the SiCantik application center administrator provide a more effective emergency mitigation mechanism, improve coordination between the DPM-PTSP (Directorate General of Public Service) and KOMINFO in system maintenance, and strengthen the technical competence of civil servants through ongoing training. These steps are expected to improve system reliability, streamline service processes, and achieve a more optimal implementation of e-Government within the local government.
The Role of Thinking Across in the Concept of Dynamic Governance in Educational Services Mohi, Widya Kurniati; Akbar, Muh. Firyal
Journal La Edusci Vol. 6 No. 6 (2025): Journal La Edusci
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallaedusci.v6i6.2770

Abstract

This study examines the role of Thinking Across within the Dynamic Governance framework in the governance of educational services at Private Higher Education Institutions in Gorontalo Province. It aims to explore how Thinking Across, which includes cross boundary leadership, interdisciplinary collaboration, and cross sector integration, is internalized and operationalized in institutional practices. This study employed a qualitative multiple case study approach involving five private universities. Data were collected through in depth interviews, observations, and document analysis, and were analyzed thematically to identify patterns of governance practices and institutional dynamics. The findings show that the implementation of Thinking Across remains partial and uneven across institutions. Although awareness of the importance of collaboration across institutional and disciplinary boundaries has grown, its translation into consistent governance practices is still limited. Interdisciplinary initiatives and cross sector collaborations have begun to emerge through selected academic programs, collaborative research, and partnerships with external stakeholders. However, these efforts remain fragmented and are often driven by individual initiative rather than institutionalized mechanisms. The study also identifies several major challenges, including limited institutional capacity, weak coordination across units, regulatory rigidity, and insufficient digital integration for data driven decision making. These findings underscore the importance of strengthening institutional structures, fostering a collaborative culture, and improving digital integration to support adaptive governance. The study contributes to Dynamic Governance literature by highlighting the significance of cross disciplinary and cross sector integration in the transformation of higher education governance, particularly in resource constrained regional institutions.
Evaluation of Limboto Lake Management Policy for Infrastructure Development Jesica Febrila Taha; Muh. Firyal Akbar; Sri Lestari Gintulangi; Widya Kurniati Mohi
JIHAD : Jurnal Ilmu Hukum dan Administrasi Vol. 8 No. 2 (2026): JIHAD : Jurnal Ilmu Hukum dan Administrasi
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jihad.v8i2.10503

Abstract

Infrastructure development policy is a systematic process to assess the extent of effectiveness, efficiency, and impact of policies implemented in infrastructure development and management. This process involves an in-depth analysis of whether policy objectives have been achieved, whether the resources used have been optimized, and how the policy affects various aspects, such as community welfare, environmental sustainability, and regional economic development. The purpose of the study was to identify the lack of policy synchronization and coordination between related institutions and to identify the involvement of community participation around Limboto Lake. Research design: This qualitative study uses a descriptive research design. The sample of data sources used in qualitative research is still temporary. Informants to be used such as the Regional Government, River Basin Center (BWS), and Local Communities who participated in this study. The results of the study indicate that the development policy in Limboto Lake shows progress, but still faces challenges such as increasing responsiveness and coordination between stakeholders, weak coordination, long bureaucracy, and minimal supervision. Although the adequacy and accuracy of the policy are quite fulfilled, the implementation is not optimal, especially in the distribution of benefits and ecosystem protection. Conclusion: The development policy in Lake Limboto shows progress, but still faces challenges in coordination, implementation, and distribution of benefits, so it is necessary to improve the effectiveness and responsiveness indicators. Suggestions: the government needs to improve the accuracy, distribution, responsiveness, efficiency, and effectiveness of the policy by focusing on critical areas, coordination, and optimal communication.