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All Journal Ilmu Administrasi Publik JAKPP : Jurnal Analisis Kebijakan & Pelayanan Publik Publik (Jurnal Ilmu Administrasi) Jurnal Office Jurnal Agroqua: Media Informasi Agronomi dan Budidaya Perairan Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP)
Riskasari Riskasari, Riskasari
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Agriculture, Biological Sciences & Forestry Humanities Earth & Planetary Sciences Economics, Econometrics & Finance Environmental Science Social Sciences Other

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IMPLEMENTASI KEBIJAKAN PEMBERIAN IZIN USAHA PERTAMBANGAN GALIAN GOLONGAN C DI KABUPATEN KOLAKA Suriani, Suriani; Parawu, Hafiz Elfiansyah; Riskasari, Riskasari
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 5, No 3 (2024): Juni 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i3.14129

Abstract

This research was conducted to determine the Implementation of the Policy for Granting Group C Quarry Mining Business Permits in Kolaka Regency. The method used in this research is qualitative research where this research is descriptive qualitative. Data collection techniques use data triangulation with observation, interview and documentation methods. The results of this study indicate that, Group C Excavation Mining in Kolaka Regency in the implementation of the policy of granting mining business permits, seen from environmental conditions, has not been good enough in its implementation. The relationship factor between organizations in this case is that the Central Government and Regional Governments are less effective in carrying out the implementation of the policy of granting class c excavation mining business permits. directly is the Regional Government. Furthermore, on the character factor of the implementor institute, namely the Head of Service or the executing agent has carried out his duties properly in implementing the granting of mining business permits, especially group c excavation 
Kualitas Pelayanan Rawat Jalan Di Puskesmas Kecamatan Anggeraja Kabupaten Enrekang Nurlina, Nurlina; Mahsyar, Abdul; Riskasari, Riskasari
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 2, No 3 (2021): Juni 2021
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v2i3.5434

Abstract

This study aimed to describe the quality of outpatient services atAnggeraja District Health Center, Enrekang Regency. This study used quantitative research. The sample was 78 people who were selected accidentally sampling. The research data were collected through observation, questionnaires and documentation. The data were analyzed using quantitative descriptive with the table method frequency. Data analysis was performed in the form of tables, pictures, frequency for testing the hypothesis. The results of this study indicated that the quality of outpatient services at the Puskesmas Anggeraja District as seen from dimensions of service quality, namely the tangible dimension (physical evidence), the dimension of reliability, dimension of responsiveness, dimension of assurance (assurance) and the empathy dimension (empathy). Services provided by the District Puskesmas Anggeraja was qualified because it had received good ratings by community based on the assessment indicators used, this was indicated by recapitulation of the five dimensions of service quality was in the range of interpretation 2.51-3.25. This showed that the quality of outpatient services provided in good quality.Keywords: quality of Puskesmas Services.
EKTIVITAS PROGRAM JEMPUT BOLA (JEBOL) DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL (DISDUKCAPIL) DALAM MENGOPTIMALKAN PELAYANAN KEPENDUDUKAN DI KABUPATEN MUNA Adawia, Andi Rabia; Ansari, Isa; Riskasari, Riskasari
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 3, No 5 (2022): Oktober 2022
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v3i5.10488

Abstract

This study aimed  to find out the effectiveness of the Population and Civil Registration Service (JEBOL) Program for Population and Civil Registration (DISDUKCAPIL) in optimizing population services in Muna Regency, which was a form of research that aimed to provide an overview as to the types of data collected from the field objectively with a qualitative descriptive type. Data collection techniques used observation, interviews with a number of informants. Data analysis using interactive analysis model. The results showed that the effectiveness of the E-KTP service in setting targets  was right on target, which was intended for people in Muna Regency with special needs, the elderly, and people who had met the requirements for recording E-KTP. The socialization of the program was carried out by the implementing team at the location that had been determined for the service of the Ball Pick-up  program. Monitoring of this program was carried out directly by the implementing team and indirect monitoring by means of data evaluation by the Head of the Population and Civil Registration Office of Muna Regency. 
Peningkatan Kualitas Pelayanan Publik Di Kantor Desa Bonto Tangnga Kecamatan Uluere Kabupaten Bantaeng Maya, Annisa Mutiara; Razak, Andi Rosdianti; Riskasari, Riskasari
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 5, No 2 (2024): April 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i2.14480

Abstract

ABSTRAKPenelitian ini bertujuan untuk mengetahui peningkatan kualitas pelayanan publik di kantor desa bonto tangnga kecamatan uluere kabupaten bantaeng. Adapun jenis penelitian yang digunakan ialah penelitian kualitatif dengan tipe penelitian deskriptif. Teknik pengumpulan data meliputi observasi, wawancara, dan dokumentasi. Data tersebut dianalisis meliputi reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian yaitu 1) Bukti langsung (tangibles), kualitas pelayanan berupa sarana fisik perkantoran, komputerisasi administrasi, ruang tunggu 2) Kehandalan (reliability), kecermatan aparatur dalam memberikan pelayanan serta penguasaan penggunaan alat bantunya sudah optimal. 3). Daya tanggap (responsiveness), terkait daya tanggap aparatur telah membantu dan menyediakan pelayanan secara cepat dan tepat. 4) Jaminan (assurance), Aparatur mampu dan ramah serta sopan dalam meyakinkan masyarakat, dan juga Aparatur telah meningkatkan kualitas pelayanan dimana mereka telah menetapkan jaminan tepat waktu dalam pelayanan. 5) Empati (emphaty), Aparatur telah mendahulukan kepentingan masyarakat dan menjadikannya sebagai prioritas utama
PELAYANAN PUBLIK PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL DI KABUPATEN BUTON SELATAN Fadli, Muhammad; Adys, Abdul Kadir; Riskasari, Riskasari
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 4, No 3 (2023): Juni 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i3.11504

Abstract

The results of the study showed that the public service at the Department of Population and Civil Registration in South Buton Regency. The implementation had been optimal but it could not be said to be effective as a whole. This was seen in several indicators, namely (1) Dimensions of tangibles related to facilities and infrastructure as well as service support facilities at the Department of Population and Civil Registration office of South Buton Regency were still inadequate so they still needed to be improved. (2) The dimensions of employee reliability in providing services had been optimal but it still needed to increase the number of employees so that the existing services were even better. (3) Dimensions Responsiveness was response of employees in providing services to the community was optimal. (4) Dimensions of assurance estimated service in the completion of the document was not on time yet. (5) Dimensions of Empathy employees had  a good service, they were sincere and give attention. Also, they did not discriminate the community in providing services.
IMPLEMENTASI E-GOVERNMENT ICORE DALAM PENINGKATKAN PELAYANAN PUBLIK DI KABUPATEN PANGKEP AR, Mutia Islam; Malik, Ihyani; Riskasari, Riskasari
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 5, No 6 (2024): Desember 2024
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v5i6.14150

Abstract

This study aims to determine the implementation of e-government icore in improving public services at the Department of Population and Civil Registration in Pangkep district. The type of research used is qualitative research with descriptive research type. Data collection techniques include observation, interviews, and documentation. The results of the study are 1) Elements of Support, Support or support provided by the Government regarding the development of e-government implementation of the icore application is said to be optimal and has received great support since the official launch of the icore application. 2) Elements of Capacity (capacity), Capacity or capacity regarding resources both in terms of financial, infrastructure and human in the implementation of e-government icore in improving public services at the Pangkep Regency Population and Civil Registration Office has been considered optimal. Related to the availability of financial or budgetary resources, this comes from the APBD 3) Elements of Value (benefits) The value or benefits of the icore application have been felt by the community with the various kinds of conveniences offered, 
PERAN BADAN PENGAWAS PEMILIHAN UMUM DALAM MENINGKATKAN NETRALITAS APARATUR SIPIL NEGARA PADA PEMILIHAN KEPALA DAERAH KOTA MAKASSAR TAHUN 2020 Nurul Ismi, Andi Putri; Malik, Ihyani; Riskasari, Riskasari
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 3, No 6 (2022): Desember 2022
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v3i6.10487

Abstract

The General Election Organizing Body, is an institution in charge of supervising every stage of the General Election or Pilkada either before or after the election process is held. One of the important aspects supervised by Bawaslu is related to the Neutrality of the State Civil Apparatus (ASN). Each stage of the pilkada process becomes one of the focuses of Bawaslu's supervision. The research method used in this research is qualitative. The results of this study indicate that the supervision of Bawaslu in increasing the neutrality of ASN in Makassar City is in accordance with Law Number 7 of 2017 concerning the duties and authorities of Bawaslu and Perbawaslu No. 6 of 2016 of ASN regarding the neutrality of ASN, members of the TNI and POLRI. Thus, this study can conclude that Bawaslu's supervision of ASN in Makassar City has been carried out in accordance with applicable regulations as evidenced by several findings that have been followed up with recommendations to KASN as the institution authorized to act on violations found. Thus, this study explains how the role of Bawaslu in increasing the neutrality of ASN.
TRANSPARANSI PROGRAM BANTUAN LANGSUNG TUNAI DANA DESA DALAM PENANGGULANGAN WABAH COVID-19 DI DESA JENETALLASA KECAMATAN PALLANGGA KABUPATEN GOWA Riskasari, Riskasari; Ma'ruf, Adnan; Muhiddin, Amir
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 4, No 5 (2023): Oktober 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i5.12101

Abstract

This study aims to determine the Transparency of the Village Fund Direct Cash Assistance Program in Combating the Covid-19 Outbreak in Jenetallasa Village, Pallangga District, Gowa Regency. The type of research used is qualitative research methods and descriptive research types. The results of the study consist of four indicators, namely (1) Availability and accessibility of BLT-DD management documents, the community has not had access to obtain information related to important points in BLT-DD management. (2) Clarity and completeness of information on BLT-DD management, the public did not receive clear information about BLT-DD because of the representation of RT heads in the preparation of BLT-DD. (3) Openness of the BLT-DD management process, the village government has billboards and information boards and cooperates with the head of the RT in conveying BLT-DD information to the community. (4) Regulations that guarantee transparency of BLT-DD management, the regulatory framework used by the village government is regulation from the center and has been specified in the regent's rules, but there is no separate regulation from the village government regarding transparency of BLT-DD management in Jenetallasa Village.
KOORDINASI ANTARA OMBUDSMAN DENGAN PIHAK PENEGAK HUKUM DALAM PENANGANAN PENGADUAN MALADMINISTRASI DI KOTA MAKASSSAR Asni, Asni; Usman, Jaelan; Riskasari, Riskasari
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 3, No 6 (2022): Desember 2022
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v3i6.10496

Abstract

This study aims to determine the Coordination between the Ombudsman and Law Enforcement Parties in Handling Maladministration Complaints in Makassar City. The method used in this research is descriptive qualitative with 9 informants. This research information was collected through observation, interviews, and documentation. The results of this study indicate that, not all reports/complaints processed by the Ombudsman must meet the formal and material requirements and some reports are outside the scope of the Ombudsman. Meetings/meetings are often held by the Ombudsman with law enforcement officials, but in the regulatory aspect there is no synergy so that it hampers the resolution of cases. Communications carried out by the Ombudsman with law enforcement authorities and the reported superiors so far have only been limited to resolving cases, so the communication is somewhat less intense. Furthermore, the division of work of the Makassar City Ombudsman seen from the main tasks and functions is in accordance with their respective abilities and expertise, but due to limited human resources, the division of labor is still uneven.
Evaluasi Sistem Pelayanan Pada Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Di Kabupaten Pangkep Astuti, Dewi; Razak, Andi Rosdianti; Riskasari, Riskasari
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 2, No 3 (2021): Juni 2021
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v2i3.5366

Abstract

This study aimed to find out the evaluation of the service system at the One Stop Integrated Investment and Services in Pangkep Regency. This study  used descriptive qualitative research methods. The informants in the study were 12 people. The data collection technique used interviews, observation, and documentation. The results showed that the effectiveness application of online-based service systems was quite effective from the aspect of achievement objectives and forms of implementation based on IKM each 6 months. But constrained on servers, networks, and community operations. Service system efficiency online-based was efficient in terms of cost and time. Responsiveness application of online-based service systems was good in terms of response and community satisfaction. The accuracy in application was correct from the aspect accuracy of purpose, while the aspect of accuracy of benefits, had not been maximized because some people had not been able to access services online.Keywords: Evaluation, Public Service, and One Stop Integrated Service.This study aimed to find out the evaluation of the service system at the One Stop Integrated Investment and Services in Pangkep Regency. This study  used descriptive qualitative research methods. The informants in the study were 12 people. The data collection technique used interviews, observation, and documentation. The results showed that the effectiveness application of online-based service systems was quite effective from the aspect of achievement objectives and forms of implementation based on IKM each 6 months. But constrained on servers, networks, and community operations. Service system efficiency online-based was efficient in terms of cost and time. Responsiveness application of online-based service systems was good in terms of response and community satisfaction. The accuracy in application was correct from the aspect accuracy of purpose, while the aspect of accuracy of benefits, had not been maximized because some people had not been able to access services online.Keywords: Evaluation, Public Service, and One Stop Integrated Service. 
Co-Authors ., Haerana Abdi Abdi, Abdi Abdul Kadir Abdul Mahsyar Adawia, Andi Rabia Alfiansyah Alfiansyah Amir Muhiddin, Amir Andi Luhur Prianto Andi Rosdianti Razak, Andi Rosdianti Ansari, Isa Ansari, Muh Isa Apriyadi, Ari AR, Mutia Islam Asni Asni Bahar, Nur Azmi Dewi Astuti Fadillah, Ikhsan Fatmawati, Fatmawati Halisa, Nur Hamzah, Alief Munandar Ihyani Malik Indrayanti, Kiki Resky Jaelan Usman, Jaelan Juslaeni, Sri Khaerani, Naila Safira Khaerani, Naila Shafira Ma'ruf, Adnan Mappamiring Mappamiring Masyitah Masyitah Maya, Annisa Mutiara Mone, Ansari Mone, Ansyari Muchlas M. Tahir, Muchlas M. Muhammad Fadli Muhammad Tahir Mumayyisah, Fadiyah mutiara mutiara Nasdir, Ananta Ilham Nasrulhaq Nasrulhaq, Nasrulhaq Nur Wahid, Nur Nurhikma, Nurhikma Nurlina Nurlina Nurul Ismi, Andi Putri nurul latifah Parawu, Hafiz Elfiansyah Permatasari, Sriwahyuni Putri, Ika Wahyuni Rahim, Samsir Rahmad Rahmad Rahmasari, Esar RR. Ella Evrita Hestiandari Setiawan, Hardi Suardi Laheng, Suardi Sudarmi Sudarmi Suriani Suriani Tahir, Nurbiah Ulhaq. F, Diyah Umar, Muhammad Hidayat Yusman, Yusman