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Journal : Journal of Governance

Public Services Motivation (PSM) in One Stop Integrated Services in Merauke Regency Andri Irawan; Burhanudin Mukhamad Faturahman
Journal of Governance Volume 4, Issue 2: (2019) December
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (705.014 KB) | DOI: 10.31506/jog.v4i2.6569

Abstract

Implementation of Public Services Motivation (PSM) is a necessity for the Office of Investment and One Stop Integrated Services (DPMPTSP) where this organization has integrated services both central and local. The research objective is to analyze the application of the PSM principles in DPMPTSP service performance in Merauke Regency using descriptive methods and qualitative approaches. The results showed that the principles of PSM have not been fully implemented by DPMPTSP Merauke Regency. As for the principles that are implemented quite well that is seen from the indicators of commitment to public interest, empathy and self-sacrifice. But for indicators of employee interest only at the level of duties and orders from the supervisor of each section only because most of their time has been taken to carry out the tasks assigned. For this reason, increasing employee interest in providing services is very important so that DPMPTSP of Merauke Regency can serve the community well and have an impact on employees to improve their performance.
Co-Authors Abdul Rasyid Adam, Aenal Fuad Adi Suprayoga Akbar, Mohammad Aldrin Akhmad Dwi Priyatno Alam, Sitti Nur Alfredo Pasaribu Anis Feblin Anshari Nur, Muh. Nadzirin Ardika Pratiwi Arifin, Bambang Samsul Ary Eko Prastya Putra Asri Rahman, Yuli Badu Ahmad Badu Ahmad Baehaqi Burhanudin Mukhamad Faturahman Burhanudin Mukhamad Faturahman Burhanudin Mukhamad Faturahman Cahyana Cahyana Chairil Zaman Cintantya Andhita Dara Kirana Corry Lea Taryono Dandy Saleky Dapot Pardamean Saragih Dedy Dwi Putra Dedy Prasetya Kristiadi Edy Sunandar Entis Sutisna Erwin Nugraha Purnama Euis Ratnasari Everitus Rikardus Fadil Ramadhan Farida Romaito Pohan Feby Veronika Simanjuntak Ferry Sudarto Fiana Laila Fransin Kontu Fransin Kontu Genie Yoel Siagian Gitta Destalya Adrian Nova Hasiatul Aini Hendro Ibrahim Hubertus Oja, Hubertus Iginasius Rusdi Mahuze Imelda Carolina Laode Jeremias R. Tuhumena Jeremias Tuhumena Juanda Nawawi, Juanda Jufri, Muhamad Taher Kolne, Salesius Vitalis Laurensia Tanzil Lindon R Pane Lukman Nulhakim M. Aldrin Akbar Marten Z Jamlean Menahem Antonof Februanovsky Rosondo Hengga Muhamad Yamin Noch Muhammad Rahmadani Muhammad Rifal Junaidi Muhammad Rizky Mulyawan Safwandy Nugraha Mustikiana Oktafiani, Ade Najdah Thalib Nicho Yuda Mahendra Nicky Herawati Nita Zelfia Dinianti Luzi Mulyawati Nofa Nugraha Novie Al Muhariah Nur Fitranto Nur Jalal Nurul Fitriah Parman Jasnur Paul A. Moento Prasetya, Muhammad Novan Rachmat A.P. Parukka Rachmat Agung Rachmat Agung Rahul Beget Pandapotan Purba Raisa Ganeswara Ransta L. Lekatompessy Ransta Lekatompessy Rasna Rinaldi Sri Herlambang Rio Ferdinand Tanaya Rizki Fadilah Rizqi Ikhwanudin Rofif Rosa D. Pangaribuan Saepul Bahri Saludin Muis Sendy L. Merly Silas Tanggu Redu Siti Fatimah Salam Suripto Muh Zulkifli Susana P.Y Fofid Sutrisna Sutrisna SUTRISNO Syahruddin Syahruddin Tati Herlina Theo Ageng Mahardi Umiyati Haris Wa Ode Sitti Mardiana Wicaksana, Bima Arya Wombaibabo, Moses Yaya Sonjaya Yetty Oktarina Yudi Tristanto Zeniratna Ameliya