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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Jurnal Tecnoscienza Jurnal Sistem Informasi, Teknologi Informasi, dan Edukasi Sistem Informasi (JUST-SI) Joutica : Journal of Informatic Unisla Jurnal Informatika Teknologi dan Sains (Jinteks)
Yusi Tyroni Mursityo
Fakultas Ilmu Komputer , Universitas Brawijaya
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering Mathematics Other

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Pengembangan Sistem Informasi Penjualan Awesam Merchandise Dengan Metode Rational Unified Process Jebi Hayi Tamami; Yusi Tyroni Mursityo; Fajar Pradana
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Economic growth in the information and communication sector in Indonesia continues to rise every year. This is driven by the number of internet users, for example online transactions. This positive growth has made changes spending patterns of Indonesian people increasingly shifting towards electronics or online shopping. Whereas Awesam sells products according to the wishes of the users still in the conventional way that makes customers have to come direclty to the store. The sales coverage is still small because it can only make sales in certain areas. The absence of customer-related database such as contacts, names and geographic information and purchase history makes a lack of service to customers. This certainly makes Awesam not able to compete in online sales. The solution to handle some of these problems is by developing a sales information system using Rational Unified Process (RUP) method based on Sales Force Automation (SFA). The final result of this research is a sales information system to assist the Awesam in handling each transaction, improve service to customers and face competition. Some tests carried out to maintain software quality including validation testing conducted to find out the functional system can run well which shows 100% valid, responsiveness testing to ensure the system can adapt to the size of the user's screen resolution shows that displays can adapt to 3 sizes of resolution properly. As well as compability testing to test non-functional requirements that indicate no errors have occurred.
Evaluasi Proses Bisnis Produksi Area 3 (SRIKANDI) Pada PT Tirta Investama (AQUA) Pandaan Menggunakan Metode Value Chain Analysis, Quality Evaluation Framework (QEF) dan 5 Why's Analysis Kelvin Yabes Sitompul; Yusi Tyroni Mursityo; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PT Tirta Investama (AQUA) Pandaan is a company engaged in the production of Bottled Drinking Water. PT Tirta Investama (AQUA) Pandaan produces a variety of products, ranging from 220 ML, 600 ML, 1500 ML, 5 Gallon and Mizone packages. Manufacturing Area 3 (SRIKANDI) is one of the manufacturing divisions at PT Tirta Investama (AQUA) Pandaan that produces 220 ML bottled water. In carrying out the 220 ML packaging production process, there are problems that occur which cause the results of the business process to be carried out not in accordance with the expected targets and can affect the production business process in manufacturing area 3 (SRIKANDI). Based on these problems, it is necessary to conduct an evaluation of the current business processes by identifying current business processes using the Value Chain Analysis method to map the main activities and supporting activities, then determine the quality factors that exist and perform calculations at all quality factors by using the Quality Evaluation Framework (QEF). Then look for the root problem in quality factors that are not in accordance with method 5 Why Analysis. The evaluation results obtained obtained 4 quality factors that were not appropriate, namely in Q5, Q8, Q11 and Q12. The results of these quality factors become problems that can affect the production business processes that are applied.
Evaluasi Proses Bisnis Produksi Manufacturing Area 4 (SHINTA) Pada PT Tirta Investama (AQUA) Pandaan Menggunakan Metode Value Chain Analysis, Quality Evaluation Framework (QEF) dan Fault Tree Analysis (FTA) Dicky Ilham Mualfi; Yusi Tyroni Mursityo; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Tirta Investama Company (AQUA) Pandaan is a company that manufactures in the bottling of drinking water. In the process of drinking mineral water production, this company produces some brands in various kinds of the size, such as AQUA 5 Galloon, AQUA 220 ml, Mizone 500 ml, AQUA 600 ml, and AQUA 1500 ml. Manufacturing Area 4 (SHINTA) has cooperated with a manufacturing division which focuses on producing AQUA 600 ml. In the production process of AQUA 600 ml, it often experiences the achievement of activities that are not in accordance with the target of the company which can cause the achievement of production targets to go up and down based on the OE (Operational Efficiency) indicator on the PRS (Production Reporting System) information system. Based on these problems, it is necessary to evaluate the current production business processes. The first step is identifying business processes using the Value Chain Analysis method and modeling using Business Process Model and Notation (BPMN). The result will be an evaluation of the production business process using the Quality Evaluation Framework (QEF) method and known 16 quality factors with 4 quality factors that are not in accordance with the target company. The incompatibility of quality factors will be analyzed using the Fault Tree Analysis (FTA) method to find the root cause of the problem. FTA results from a quality factor mismatch are the skills of operators in recognizing the condition of machine parts differently and the level of product standards is higher.
Evaluasi Maturitas pada Proses Incident Management dan Problem Management dalam Inflite Manager System PT. Aerofood ACS Menggunakan Framework ITIL Versi 3 Service Operation Anvel Anvel; Yusi Tyroni Mursityo; Ismiarta Aknuranda
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Recent development in business and information technology has become a waypoint for organizations to better their IT service performance. Aerofood ACS is a subsidiary of the Garuda Indonesia Group whose objective is to provide the best premium class service for food and beverage products in the in-flight catering business. Improvement of service quality has become the main goal for companies to ensure that they provide the best IT service available. Attention was brought regarding issues regarding the operational capability of previous IT services that were provided by Aerofood ACS's IT department. The previously mentioned issues often happen repeatedly because there are no right preventions or are there any controls that can be executed towards the procedures of fixing an IT service issue at Aerofood ACS. ITIL version 3 is a "best practice" guide for service management in IT companies. In order to support the operational facilities managed by Aerofood ACS's IT unit, there are a few processes that can be used as object of research, which are the Incident Management and Problem Management processes. Implementing an Incident Management and Problem Management process will minimize mix-ups which are often experienced by the organization in the midst of an ever changing technological landscape. The processes which are utilized in this research uses scoring based on level of maturity and level of inequity acquired from questionnaires regarding ITIL version3 in the service operation domain. Judging from results, it is recommended the guide on based practice give by ITIL version 3 on the Service Operation domain for Incident Management and Problem Management.
Analisis Value Terhadap Minat Penggunaan E-Toll Card Menggunakan Consumption Value Model (Studi Pada Pengguna Tol Surabaya-Gempol) Karita Puspitasari; Yusi Tyroni Mursityo; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The compulsory usage of E-Toll Cards is a new policy introduced by the Indonesian government as a method for paying toll fee. Although the usage of E-Toll Cards are known to improve time efficiency of transactions, but it cannot be exactly pinpointed what affects time efficiency factor. If a factor can be identified, then that factor can be that intensified to improve efficiency of E-Toll Cards. The purpose of this research is to identify the values that are involved in usage of E-Toll Cards in 5 variables which are functional values, emotional values, epistemic values, conditional values and social values with 97 respondents. Results show that the functional value variable is the most significant, respondents agreed that using E-Toll Cards is the right solution to solving traffic jams on toll roads which is caused by long paying queues, and the results from paying services utilizing E-Toll Cards are as expected by the respondents. The findings from the epistemic value variables toward the current topic of research is that respondents agreed that the usage of E-Toll Cards for paying toll fares are a new method which was never implemented previously and the procedure of acquiring an E-Toll Card is relatively easy as it is readily available for purchase in bank branches all across Indonesia. The findings from the social value variables is that he needs of the respondents can be fulfilled with using E-Toll Cards and using E-Toll Cards because they want to give a good impression that they are law abiding citizens. Emotional value and conditional value variables are discovered to have no significance.
Evaluasi Efikasi Diri dan Persepsi Kredibilitas Pengguna Sistem Informasi Perencanaan dan Penganggaran pada Badan Perencanaan, Penelitian, Pengembangan Kota Malang dengan Metode Technology Acceptance Model (TAM) Termodifikasi Handhika Baskoro Dwi Hatmojo; Yusi Tyroni Mursityo; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Sistem Informasi Perencanaan dan Penganggaran is an application that used to help process preparation Regional Government Work Plan in Malang City. The ability of employees in the Regional Work Unit to use computer is uneven, that consequence to the use of the Sistem Informasi Perencanaan dan Penganggaran doesn't runnning as expected. Some functionalities found often problematic make users perception of credibility towards the Sistem Informasi Perencanaan dan Penganggaran is decreased and were questioned. The research conducted using the modified Technology Acceptance Model (TAM) method with aiming to describe user acceptance of variables perceived usefulness, perceived ease of use, computer self-efficacy, perceived credibility and behavioral intention. The type of this research is a quantitative research with data collection techniques is using questionnaires with a population is all users of Sistem Informasi Perencanaan dan Penganggaran. The sampling technique used is a total sampling technique with data analysis process using statistic descriptive technique. The result showed that variables perceived usefulness and behavioral intention is belong to the very high category, variables perceived ease of use and perceived credibility belong to the high category, and variabel of computer self-efficacy belong to the medium category. Recommendation given to each indicators that has a value below the average.
Analisis Estimasi Biaya Pengembangan Sistem Pada CV. Profile Image Studio Menggunakan Metode Use Case Point dan Extended Use Case Point Maulida Sabrina; Yusi Tyroni Mursityo; Widhy Hayuhardhika Nugraha Putra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The occurrence of failure in development systems because of the bad cost estimation and scheduling. In estimating cost, CV. Profile Image Studio used a guesstimate method or guessing that is not based on evidence or theory, This makes CV. Profile Image Studio faces difficulties in justifying if there is a gap between estimated cost and actual cost. This research gives an insight into the comparative analysis of two estimation methods used for Sistem Informasi Manajemen Proyek (SIMPRO); Use Case Point and Extended Use Case Point. Furthermore, the scope will be allocated using Work Breakdown Structure approach that will makes the project scheduling is more structured, then be elaborated into a Gantt Chart. Use Case Point method produce the total cost required is Rp 169.233.405,00 with time allocation for 133,88 hours. Whereas Extended Use Case Point method produce total cost required is Rp 77.465.995.00 with time allocation for 61,28 hours. Based on the comparison of two methods, the calculation of cost estimation using Extended Use Case Point method is more recommended because it has smaller difference or gap with the actual cost that has value of Rp 44.150.000,00 than the calculation of cost estimation using Use Case Point method.
Pengembangan Sistem Informasi Penjadwalan Tatap Muka dan Konsultasi Mahasiswa dengan Dosen Fakultas Ilmu Komputer Universitas Brawijaya Azhar Ogi; Yusi Tyroni Mursityo; Djoko Pramono
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Faculty of Computer Science, Brawijaya University is one of the faculty which has enormous students and lecturers with various activities. Some cases of student's activities must be involved lecturers such as sending message to make an appointment, hence problems arise, students frequently don't get any feedback from lecturer. Based on these problems, information system development is implemented to help and use by lecturer and student. The development process is performed by using Rational Unified Process (RUP) development metho, which its dynamic and iterative, thus can be make it easy to develop information system.. First, the inception phase, bussines process analysis focused on schedule arrangement, make an appointment, and rescheduling. Second, the elaboration phase, the result of user requirements analysis are 14 functional requirements and 1 non-functional requirement to support main functional. Third, the construction phase is carried out, the black-box testing was done through 28 test cases. The conclusion is system can be running successfully. Compatibility testing was done and the result is it can be running on 6 different browsers without issues. The last phase is transition, the user acceptance test (UAT) was done on each actor (both lecturers and students) with the results of 100% acceptance rate for lecturers and 82,86% for students. It can be concluded that all actors are very consent with the scheduling information system functionality that has been developed. Through these development, it generate an information sytem that facilitate lecturers to setup availability, rescheduling, cancellation of appointment, and students will able to make an appointment based on lecturer's availability.
Evaluasi Pengalaman Pelanggan Berdasarkan Metode Online Customer Service Experience (OCSE) Studi Pada Website Tokopedia Febrian Pratama Putra; Yusi Tyroni Mursityo; Admaja Dwi Herlambang
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The purpose of this study is to empirically test a method used to measure customer experience that has been developed by previous studies. This is because most other studies that have been done only focuses on few factors of customer experience and not seeing customer experience in a broader way while companies have to innovate to survive in this competitive era. Online Customer Service Experience framework is used to measure the customer experience which will be evaluated in this study. This framework measures customer experience from psychology factors and the functionality of the website. This includes trust, value for money, context familiarity, usability, communication, product presence, social presence and interactivity. Interviewees used for this study is taken from 5 different person with different background to see customer experience in Tokopedia website from different perspective. This qualitative study uses interviews and observations from Tokopedia website to gather its data. Finding shows that majority of customer experience in Tokopedia is good based from trust, context familiarity, value for money, usability and communication. But few variables such as product presence, social presence and interactivity is still lacking and has to be improved since it affects purchasing intentions on their website.
Evaluasi Maturity Level Manajemen Layanan Teknologi Informasi menggunakan Framework ITIL v3 Domain Service Operation pada 24Slides Corporation Andra Bayu Febriant; Yusi Tyroni Mursityo; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

24Slides is a multinational company in the field of digital outsourcing that serves presentation redesigns in the form of powerpoints. This company has information technology services to facilitate the operation of internet-based companies. There are a number of reasons for evaluating IT service management on 24Slides because the company has been operating for seven years and should have received an evaluation. In addition, the distance between the two different continental offices makes the company's operations interesting to evaluate. And the last one is due to the fact that no audit has been conducted. This study uses the Information Technology Infrastructure Library (ITIL) framework V3 domain service operation to measure maturity levels, gap analysis, and formulate recommendations for improvement of 24Slides. The questionnaire used is based on University and Colleges Information Systems Association (UCISA). The conclusion obtained in this study is the average score of the maturity level that is worth 2.6 and falls into the repeatable category with a gap of 0.8. The value of the maturity level 2.6 can be interpreted as a basic processes and activities are established and there is a level of discipline and adherence in the 24Slides company. And a gap value of 0.8 means the expectation of 24Slides is greater than what is currently experienced. From the low indicators and by discussions with respondents, can be used as findings to formulate recommendations. The focus of recommendation is run the entire basic processes and carry out documentation and standardization in order to achieve level 3, namely defined level.
Co-Authors Abdul Aziz Abdurrahman Zain Hamim Achmad Fauzi Adam Hendra Brata Adelwin Hilman Wibowo Adhitira Febrieztha Ramadhan Aditya Rachmadi Admaja Dwi Herlambang Admaja Herlambang Ady Ramadhan Putra Agatha Shella Agtika Ageng Rama Wijaya Agnes Pratiwi Puspanagari Agustin Primawati Ahmad Afif Supianto Ahmad Farhan Ahmad Maula Rifqi Ain Nur Anisa Airlangga Joyonegoro Aldhila Meykasari Aldy Rakhman Kurniawan Alfan Babtista Yordan Alfi Nur Rusydi Alfi Nur Rusyidi Ali Arifin Alma Nissa Salsabila Amirul Adila Nyata Anas Zulbichaq Andhika Akbar Saputra Andi Reza` Perdanakusuma Andra Bayu Febriant Anisah Ikhsawiyanthi Anita Dwi Puspitasari Annisa Meidy Anvel Anvel ari kusyanti Aryo Pinandito Asa Arifudin Asmi Afdilla Asti Shofi Damayanti Athayya Salsabila Anandityo Atika Safitri Nugrahani Audi Kresna Fathurino Aulia Aprilliana Axel Reinno Fabiyanto Ayu Resmitasari Azhar Ogi Azzahra Cantika Maharani Bondan Sapta Prakoso Buce Trias Hanggara Bunga Asmara Candra Dwi Kusuma Darryl Dwi Nugroho Dedi Setiadi Dhiki Sekti Wibawa Dhimas Pristian Alamsyah Putra Diah Priharsari Dian Herbayu Dias Aditya Dicky Ilham Mualfi Dimitri Yola Naluritha Dinda Aulia Rachmanda Dindha Maria Ulfa Dini, Cleonara Yanuar Diva Ratna Kumala Ardellia Djoko Pramono Dorothy Gabriel Sihombing Dwi Ari Ambarsari Pratiwi Dwi Cahya Astriya Nugraha Dwi Lis Mardiana Dwinta Herliana Patricia Pattiselanno Erzhal Risan Wikata Faisal Kamal Faisyal Fadilla Ali Fajar Pradana Fakhri Rahmadan Fanistya Dias Afrilia Fara Regina Isadora Faris Bagaskoro Faris Lafito Hendratna Fatih Ulil Albab Fauzizah Andriani Febrian Pratama Putra Felix Yosa Herdima Sanjaya Fitri Yanti Br Ginting Fryda Rizkyta Ardiana Ghifary Maulana Fanony Ghufrani Kusuma Purnamasari Giovani Hasna Indriani Glady Putra Pratama Hana Attaumi Hana Nur Hanifah Handhika Baskoro Dwi Hatmojo Handita Anya Prameswari Hanifah Muslimah Az-Zahra Hari Yogi Vernando Helmy Danu Prameireza Hening Endawila Noviani Hetty Mukammilah Hilwa Aminatus Sholihah Himawat Aryadita I Gede Wiwekananda Ike Kusuma Putri Inka Setya Anggraini Intan Sartika Eris Maghfiroh Irfan Asnawi Ismiarta Aknuranda Issa Arwani Iunike Kartika Dewi Janet Wulandari Jebi Hayi Tamami Karita Puspitasari Kariyoto Kariyoto Kasitha Wibriyanti Anindita Kelvin Yabes Sitompul Khairien Nissa Kharinna Markis Larizza Novianti Lely Hapsari Trihandayani Lestari Fajrin Rohmah Liliandara Wahyu Imami Lovely Pomalaa Lutfi Fanani M. Chandra Saputra Maulida Sabrina Mei Rinda Septi Hapsari Meirina Fatima Moch. Rosul Zein Mochamad Chandra Brata Mochamad Chandra Saputra Mohamad Fatkhur Rozi Mohammad Afan Setyadi Mohammad Fachryza Purwanto Putra Muhamad Rifky Muhamad Yogi Saka F Muhammad Ahyar Arsul Muhammad Aminul Akbar Muhammad Ghiffari Muhammad Hanif Muhammad Ilmar Alamsyah Muhammad Irsad Muhammad Naufaldy Fairus Akbar Muhammad Reza Pahlevi Nabila Aulia Anwar Nafiani Nafiani Nahdhiyah Alimah Yumna Nanang Yudi Setiawan Natasya Ekaputri Nerissa Arviana Ni Komang Tri Puspadewi Niken Hendrakusma Wardani Niken Hendrakusma Wardani Nina Dian Kusumawardani Nur Amalia Kusumawati Nur Azizah Mutmainnah Nyoman Erlina Lani Diana Pandu Bagoes Pradana Pradya Mutiarahma Priska Aprillia Putri Purbaning Dharma Shanti Handoyo Qori' Ima Ma'rifatin Radea Zulindra Ardisukma Rafael George Rahmania Kumalasari Raja Gantino Mufti Regita Cahyani Pramesti Rekyan Regasari Mardi Putri, Rekyan Regasari Mardi Restian Parengga Restu Pambudi Retno Indah Rokhmawati Retta Dimas Pratiwi Reyhan Ivandi Ridho Hardiansyah Rihadatul 'Aisy Rinda Yemima Sari Rista Yasin Lamohammad Hende Rizka Amalia Kurniawati Rizki Indra Fanani Rosalia Indah Roshidah Nur Halimah Rusdy Hasan Puspitoputra Safira Nur Rahmah Salma Nada Safira Sandy Rastra Sewakottama Sarah Rachmi Indahsari Satrio Agung Wicaksono Satrio Hadi Wijoyo Savero Muhammad Syahrizal Seila Riska Faricha Daerina Selaras Aura Mahardhika Septi Dwi Kurnia Sari Shafira Fitrianissa Shandra Elvyra Sudarsono Putri Shandranuur Fauziah Novitasari Sherin Kinanthining Ratri Shiella Regina Febriyanisa Sholachuddin Al Ayubi Simson Hasian Pangaribuan Siti Masyruhatin Siti Sarah Ramadhani Suanggra Lilik Purwanti Supraptoa Supraptoa Syaifudin Anshori Syifa Basyasyah Bysi Tedja Adhi Putra Tetuko Aldimas Setyawan Eka Pradana Tri Wahyu Riski Tsabita Dwina Putri Virdha Rahma Aulia Welly Purnomo Wendi Kurnia Putra Widhi Asih Paramesti Widhy Hayuhardhika Nugraha Putra Wike Agustin Kurniasari Yahya Vernanda Ramadhani Yuris Socio Perestroika Yustinus Radityo Pradana Zakia Rahmasanti Karyono Zulkarnaen Zulkarnaen Zulvarina, Prima