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Legal Protection Of Customers Personal Data In Bank Financial Institutions Astanti, Dhian Indah; Nuswanto, Heru -; Sukimin, Sukimin -
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 23 No. 2 (2024): Pena Justisia
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v23i2.4013

Abstract

Since the legal connection between consumers and banks is one built on trust, legal protection for customers is crucial given that banks are financial entities whose operation cannot be divorced from the role of customers. Every individual has personal data, which is something that is intrinsic to them and has to be secured since everyone has the right to privacy, which is guaranteed by the Republic of Indonesia's 1945 Constitution and is a fundamental citizen right. The goal of this study is to identify the legal safeguards for the confidentiality of consumer information held by Bank Financial Institutions, as well as the legal actions that consumers may take in the event that their privacy is violated. This study employs a normative juridical research design, combining an analytical, historical, and legislative approach. The data type for the research specifications is secondary data, obtained through document/library research (Library Research), and the research standards call for analytical descriptive data. The research's data is organized logically and methodically, examined using qualitative analytic techniques, and then presented in a qualitative report. The study's findings indicate that state people have a constitutional right to privacy, which is the cornerstone of the legal protection of personal data. Both government control and self-regulation can be used to legally secure the personal data of customers. As of now, personal data is not legally based in any of Indonesia's laws or regulations. As a result, Indonesia lacks standards for the legal protection of personal data, making it unable to provide its residents with the best possible protection.  
Legal Protection For Customers Against ITE Crimes (Electronic Information And Transactions ) On Digital Bank Services Astanti, Dhian Indah; S, Amri Panahatan; Heryanti, B Rini
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 23 No. 1 (2024): Pena Justisia
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v23i3.4459

Abstract

Since the legal relationship between consumers and banks is one built on trust, legal protection for customers is crucial given that banks are financial entities whose operation cannot be divorced from the role of customers. The usage of technology is a crucial component of practically all non-negotiable communal activities. In this global age, discussing cybercrime is inextricably linked to discussing computer network security or internet-based information security, particularly when discussing the topic of information as a commodity. Determining client legal protection and bank accountability against ITE crimes in digital banking services is the goal of this research. This study employs a statutory approach and a normative juridical research type. The research will be analytical and descriptive in nature, using secondary data obtained through library research and analytical descriptive research criteria. The research's data is organized logically and methodically, examined using techniques for qualitative analysis, and then presented in a qualitative fashion. According to research findings, efforts are currently being made to develop an independent and effective supervisory system that is always focused and in line with the principles of good governance, effective bank supervision, banking management information systems, intermediation functions, handling problem loans, and implementing risk management. The Indonesian banking industry is currently undergoing a process of restructuring. and the potential for national banks to use anti-money laundering measures and best practices.