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Azwar, Azwar
Sekolah Tinggi Ilmu Islam dan Bahasa Arab (STIBA) Makassar
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Journal : Abjadia, International Journal of Education

 1 
User Satisfaction of Distance Learning During the Covid-19 Pandemic: Effect of Information System Quality and Service Quality in Financial Education and Training Agency of Makassar Azwar Azwar; Adji Suradji Muhammad; Darmanto Darmanto
Abjadia Vol 7, No 2 (2022): Abjadia
Publisher : Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/abj.v7i2.18346

Abstract

This study aims to determine the effect of information system quality and service quality of distance learning system on user satisfaction during the Covid-19 pandemic at the Financial Education and Training Agency of Makassar. This study uses a quantitative approach with multiple regression analysis techniques and frequency distribution. The results of the study found that the quality of the information system has a positive and significant effect on user satisfaction and the quality of system services has a positive and significant effect on user satisfaction. The two variables simultaneously have a positive and significant effect on the satisfaction of distance learning system users at the Financial Education and Training Agency of Makassar. In addition, in general the indicators of information system quality, service quality, and user satisfaction of the distance learning system at the Financial Education and Training Agency of Makassar were considered very good by the learning participants. Financial Education and Training Agency of Makassar as the technical implementer of BPPK is expected to be able to maintain the quality of the system and services provided in order to obtain the maximum of user satisfaction. When users are satisfied with the existing system, the achievement of learning outcomes is also expected to increase.
Co-Authors Abdullah, Mohd Farid Ravi Abur Hamdi Usman Abur Hamdi Usman Abur Hamdi Usman Abur Hamdi Usman Achmad Noerkhaerin Putra Achmat Subekan Achmat Subekan Achmat Subekan Achmat Subekan Achmat Subekan Achmat Subekan Achmat Subekan Achmat Subekan Achmat Subekan Adji Suradji Muhammad Adji Suradji Muhammad Ahmad Nurhadi Akkas Akhmad Hanafi Dain Yunta Akhmad Hanafi Dain Yunta Akhmad Hanafi Dain Yunta Akhyar, Andi Muh. Akrama Hatta Ali Djamhuri Amriani, Tenry Nur Amriani, Tenry Nur Andi Muhammad Akmal Aqbar, Khaerul Arfan Arifuddin Arfan Arifuddin Arifuddin, Arfan Ashar Ashar Askar Patahuddin Asri asri Aswanto Muhammad Takwi Hede Aswar Aswar Aswar, Aswar Bayu Taufiq Possumah Bayu Taufiq Possumah Bayu Taufiq Possumah Bayu Taufiq Possumah Bayu Taufiq Possumah Bayu Taufiq Possumah Bayu Taufiq Possumah, Bayu Taufiq Darmanto Darmanto Dewi Indriani Edil Wijaya Nur Edy Sofyan Fadhlan Akbar Fakhri Sungit Fakhrizal Idris Fitriana Hendra Wijaya Hendra Wijaya Henri Priamukti Ihwan Wahid Minu Iskandar Iskandar Iskandar Iskandar Ita Hartati Ita Hartati Jumadil Saputra Khaerul Aqbar Khaerul Aqbar Khaerul Aqbar Khaerul Aqbar Khaerul Aqbar Laode Nursyah Dendi M. Amirullah M. Kasim Mahmuddin, Ronny Mazlan Ibrahim Moh. Fadli Mohd Farid Ravi Abdullah Mohd Farid Ravi Abdullah Mohd Farid Ravi Abdullah Muh. Arfah Herwin Muh. Ihsan A.R. Muh. Syukur S. Muhammad Ammar Naufal Muhammad Fakhrur Razi Shahabudin Muhammad Hudzaifah Muhammad Ikhsan Muhammad Ikhsan Muhammad Ikhsan Muhammad Ikhsan Muhammad Ikhsan Muhammad Yusram Muhammad Yusram Mukran H. Usman Mukran H. Usman Mukran H. Usman Musa, Zahari Mahad Mutahharah, Mutahharah Nasrul Nasrul Rafi, Irsyad Rahmaluddin Saragih Rahmat Rahmat Rahmat Rahmat Rifai, Awal Ronny Mahmuddin RR. Ella Evrita Hestiandari Saharuddin Saharuddin Saragih, Rahmaluddin Saragih, Rahmaluddin Saragih, Ramaluddin Saragih, Ramaluddin Sirajuddin Sirajuddin Subekan, Achmat Subekan, Achmat Subekan, Achmat Sulkifli Herman Syandri Syandri Syandri, Syandri Syarul Azman Shaharuddin Tenry Nur Amriani Tenry Nur Amriani Tenry Nur Amriani Usman, Abur Hamdi Usman, Mukran H. Wijaya , Hendra Zahari Mahad Musa