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All Journal Efisiensi : Kajian Ilmu Administrasi Humanis : Jurnal Pengabdian Kepada Masyarakat Ilmu Administrasi Publik JURNAL ILMIAH MANAJEMEN & BISNIS Khizanah al-Hikmah : Jurnal Ilmu Perpustakaan, Informasi, dan Kearsipan Phinisi Integration Review Jurnal Office Journal of Public Administration and Government (JPAG) Tolis Ilmiah: Jurnal Penelitian Pinisi Business Administration Review Seminar Nasional Pengabdian Kepada Masyarakat Jurnal Administrasi Bisnis Pinisi Journal of Education and Management Seminar Nasional Hasil Penelitian LP2M UNM Jurnal MediaTIK Journal of Social Sciences and Economics IJAE Pinisi Journal of Officers Review Jurnal Lamellong: Pengabdian Kepada Masyarakat Journal of Educational Development and Learning (JEDAL) Journal of Public Policy and Regional Government (JPPLG) Public Resource Innovation Management and Excellence (PRIME)
Muh Nasrullah, Muh
Program Studi Pendidikan Administrasi Perkantoran, Universitas Universitas Negeri Makassar
Religion Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Energy Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Journal : Pinisi Business Administration Review

 1 
The Effectiveness of Using E-learning at SMA Negeri 4 Gowa Muh. Darwis; Erwin Erwin; Sirajuddin Saleh; Jamaluddin Jamaluddin; Muh. Nasrullah
Pinisi Business Administration Review Volume 3, Number 1, March 2021
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v3i1.23129

Abstract

This research was conducted for students of SMA Negeri 4 Gowa. This study aims to determine 1) the existence of content or learning materials that are relevant to the learning objectives, 2) use appropriate learning methods, 3) use learning media in various formats such as text, visual, video, multimedia, and others, 4) can occur synchronously or asynchronously. The research method used is quantitative research with a population of 585 people and a sample of 88 respondents. Data collection techniques used are observation, questionnaires, interviews, and documentation. The data analysis technique used is a descriptive percentage and distribution analysis. The results showed that the effectiveness of the use of e-learning at SMA Negeri 4 Gowa was classified as effective in terms of indicators of the existence of content or learning materials that were relevant to the learning objectives, using appropriate learning methods, using learning media in various formats such as text, visual, video, multimedia, etc., and can occur synchronously or asynchronously. To achieve effective use of e-learning, efforts are made to increase student interest in learning and also the availability of learning services to support the online learning process in the COVID-19 pandemic era.
Effectiveness of BPHTB Administration Services at the Makassar City Regional Revenue Agency Risma Niswaty; Seha Seha; Sitti Hardiyanti Arhas; Muh Nasrullah; Muh Darwis
Pinisi Business Administration Review Volume 2, Number 2, September 2020
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v2i2.16395

Abstract

Administrative services by Fees for Acquisition of Land and Building Rights at the Makassar City Regional Revenue Agency office have resulted in a good performance. The purpose of this research is to describe the effectiveness of administrative services of acquisition duties on land and building rights at the Makassar City Regional Revenue Agency office. This research is a quantitative descriptive. The results showed: shows that the effectiveness of administrative services for land and building rights in the office of the Regional Revenue Agency of Makassar City with the effective category of timeliness which is categorized as effective is 94.61%, the accuracy of services categorized as effective is 71.38%, politeness and friendly categorized as effective 94%, ease of getting services that were categorized as effective 94.46%, and comfort in getting services that were categorized as quite effective 54.30%. This proves that the administrative service of acquisition fees on land and building rights (BPHTB) at the Makassar City Regional Revenue Agency office has been able to carry out its duties and responsibilities and can implement an administrative service system properly.
Effect of Service Quality on Company Customer Satisfaction Haryati haryati; Haedar Akib; Aris Baharuddin; Andi Cudai Nur; Muh Nasrullah
Pinisi Business Administration Review Volume 3, Number 1, March 2021
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v3i1.20571

Abstract

This study aims to determine the effect of service quality on customer satisfaction of the Makassar City Regional Public Drinking Water Company in Tallo District. This type of research is a descriptive study with a quantitative research design. The data collection technique is done through observation, questionnaire (questionnaire) and documentation. The data analysis technique used consists of descriptive statistical analysis and inferential statistical analysis. In this study, researchers tried to determine how much influence service quality has on customer satisfaction. This study used a survey method, data collection was carried out by observation, questionnaires and documentation and analyzed using SPSS assistance. From the results of data processing for service quality variables obtained a value of 85 percent, So it can be concluded that the service quality of Perumda Drinking Water in Makassar City in Tallo District is in the good category. The results of data processing for the variable customer satisfaction obtained a value of 82 percent, it can be concluded that customer satisfaction of Perumda Air Drinking City of Makassar in Tallo District is in the high / strong level category. From the results of the correlation coefficient analysis, the correlation coefficient is = 0.425, so it can be concluded that the quality of service is correlated with a high level of correlation with customer satisfaction of the Regional Public Drinking Water Company in Makassar City in Tallo District. The results of data processing for the variable customer satisfaction obtained a value of 82 percent, it can be concluded that customer satisfaction of Perumda Air Drinking City of Makassar in Tallo District is in the high / strong level category. From the results of the correlation coefficient analysis, the correlation coefficient is = 0.425, so it can be concluded that the quality of service is correlated with a high level of correlation with customer satisfaction of the Regional Public Drinking Water Company in Makassar City in Tallo District. The results of data processing for the variable customer satisfaction obtained a value of 82 percent, it can be concluded that customer satisfaction of Perumda Air Drinking City of Makassar in Tallo District is in the high / strong level category. From the results of the correlation coefficient analysis, the correlation coefficient is = 0.425, so it can be concluded that the quality of service is correlated with a high level of correlation with customer satisfaction of the Regional Public Drinking Water Company in Makassar City in Tallo District.
Co-Authors A.Ersil Tenri Wekkeng Achmad Fachrul Adiguna Agustang, Andi Ahmad Syaekhu Akib, Haedar Akib Akil, Nursyahrul Alifani Nur Indah Sari Andi Adhe Amalya Andi Cudai Nur Andi Intan Aulia Andi Muhammad Idhan Aris Baharuddin Arjuna, Syamsuryo Arwansyah Ayu Putrianingsi Baswal Baswal Dian Andriani M Dwi Pratiwi Eka Wulandari Erawati, Irma Erwin Erwin Fitriani, Rezky Haedar Akib Haedar Akib Haedar Akib Haryati haryati Hasaruddin Nur HASNAWI HARIS, HASNAWI Helmi Nurainun Arif Ilmawati Ilmawati Isgunandar Isgunandar Isgunandar Isgunandar Isgunandar, Isgunandar Israni Israni Jamaluddin Jamaluddin Jamaluddin Jamaluddin Jufari Jufari Karina, Elma Lestari, Sri Ayu M. Said Zainuddin Malik, Muh Nasir Mario Mario Masdar, Patima Masna Taslim Muh. Darwis Muhammad Guntur, Muhammad Muhammad Luthfi Muhammad Luthfi Siraj Muhammad Luthfi Siraj Muliadi Musba, Musba Nasaruddin H Nasaruddin M. Nasir Nasir Ningsih, Nining Angraeni Nining Angraeni Ningsih Nur Anisa Nur Azizah B Nuralim Nurul Wahdaniah Nurzaharani Nurzaharani Pirda Pirda Putri Amalia Ilyas Qalsum, Witry Riska Alfiana Riska Riska Risma Niswaty Risti Sutar Rudi Salam Saggaf, M. Said Seha Seha Setyawati, Iin Sirajuddin Saleh Sitti Hardiyanti Arhas Sopia Rukmana, Novayanti Sri Ayu Nuramalia Kaharuddin Sri Wahyuni Syam St. Sriwahyuni Muksin Suci Amalia, Dian Suprianto Suprianto Suprianto Suprianto Sutar, Risti Syam, Sri Wahyuni Wahyuddin, Baso Asrul Yessica Claresta Yusra Yusra Zul Fadli Kamal