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All Journal Jurnal Manajemen Teknologi Journal of Consumer Science E-Dimas: Jurnal Pengabdian kepada Masyarakat Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Jurnal Manajemen Indonesia Journal of Consumer Sciences Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control Jurnal Mitra Manajemen JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI SEIKO : Journal of Management & Business EQIEN - JURNAL EKONOMI DAN BISNIS Demandia : Jurnal Desain Komunikasi Visual, Manajemen Desain, dan Periklanan BUDGETING : Journal of Business, Management and Accounting International Journal Of Science, Technology & Management (IJSTM) Economics and Digital Business Review Journal of Economics and Business UBS Charity : Jurnal Pengabdian Masyarakat International Journal of Educational Research and Social Sciences (IJERSC) Jurnal Abdi Masyarakat Indonesia Indonesian Journal of Multidisciplinary Science Jurnal Inovasi Masyarakat Jurnal Pengabdian Masyarakat Akademisi Utsaha: Journal of Entrepreneurship Journal of Management, Accounting, General Finance and International Economic Issues (MARGINAL) Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) eProceedings of Engineering Economics Professional in Action (E-Profit) Jurnal Ekonomi, Teknologi dan Bisnis eProceedings of Management Community Service Seminar and Community Engagement (COSECANT) Journal of Computer Engineering: Progress, Application and Technology Enrichment: Journal of Multidisciplinary Research and Development INTERNATIONAL JOURNAL OF ECONOMICS AND MANAGEMENT REVIEW Journal Integration of Social Studies and Business Development KISA INSTITUE : Journal of Economics, Accounting, Business, Management, Engineering and Society Jesocin : Journal of Jabar Economic Society Networking Forum Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jesocin : Journal of Economics, Accounting, Business, Management, Engineering and Society International Journal of Management and Business Applied International Journal of Economics, Business and Innovation Research Journal of Multidisciplinary Academic Business Studies International Journal of Accounting and Management Information Systems
Maya Ariyanti
Universitas Telkom
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Analisis Kualitas Mobile Games Berdasarkan Ulasan Platform Google Play Di Indonesia Menggunakan Metode Text Mining Muhammad Saiful Arifin; Maya Ariyanti; Eva Nurhazizah
Economics and Digital Business Review Vol. 4 No. 1 (2023): Agustus - January
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/ecotal.v4i1.532

Abstract

Pertumbuhan industri game di Indonesia tampak sangat menonjol, dan sektor ini memiliki potensi untuk memberikan sumbangan positif terhadap perekonomian negara. Google Play hadir sebagai platform yang membantu pengembang game dalam mengelola bisnis mereka serta memberikan akses bagi masyarakat Indonesia, khususnya pengguna ponsel berbasis Android, untuk menikmati hiburan game. Popularitas game di Indonesia meliputi segmen demografis yang luas, mulai dari anak-anak hingga orang dewasa. Permasalahan yang terjadi di Indonesia menurut survey yang dilakukan oleh Fenwick et al., (2020) Berdasarkan data yang dikumpulkan Indonesia berada di peringkat 55 dari 100 negara yang di survei, dengan skor sebesar 63.6, yang menunjukkan bahwa masih terdapat ruang untuk peningkatan kualitas pengalaman bermain game mobile di Indonesia. Penelitian ini memiliki tujuan untuk mengkaji kualitas mobile game di Indonesia dengan menggunakan pendekatan analisis pada ulasan lima game teratas yang populer paling aktif dimainkan dalam Top Games Google Play di Indonesia. Analisis ini dilakukan dengan menggunakan metode topic modeling untuk mengidentifikasi faktor-faktor yang mempengaruhi kualitas game. Ditemukan bahwa terdapat berbagai masalah yang terungkap dalam ulasan yang diberikan oleh para pemain pada ke lima game tersebut. Adapun game Mobile Legend memerlukan perhatian yang lebih terhadap dimensi Effectiveness In Use, game Clash Of Clans memerlukan perhatian yang lebih terhadap dimensi Satisfaction, game Stumble Guys memerlukan perhatian yang lebih terhadap dimensi Effectiveness In Use, game Higgs Domino Island memerlukan perhatian yang lebih terhadap dimensi Satisfaction, dan game Roblox memerlukan perhatian yang lebih terhadap dimensi Satisfaction. Hasil dari penelitian ini diharapkan dapat membantu dalam meningkatkan kualitas game yang tersedia di Indonesia, sehingga dapat lebih memenuhi harapan pengguna dan membawa kontribusi positif pada perekonomian sektor industri game di Indonesia.
Pengaruh Brand Experience Terhadap Brand Equiy Pada E-Commerce Bukalapak Indonesia Dewi Purwati; Maya Ariyanti; Eva Nurhazizah
eProceedings of Management Vol 10, No 5 (2023): Oktober 2023
Publisher : eProceedings of Management

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Abstract

Jumlah pengguna e-commerce di Indonesia yang didukung dengan adanya kemudahan akses internet terus bertambah.Bukalapak sebagai salah satu e-commerce terkemuka asal Indonesia turut mengambil peluang dalam memperkuatekuitas dengan memberikan pengalaman merek yang positif. Tujuan dari penelitian ini adalah untuk mengetahuibagaimana pengaruh dimensi brand experience terhadap dimensi brand equity pada e-commerce BukalapakIndonesia. Proses pengumpulan data dilakukan dengan menyebarkan kuesioner terhadap 385 responden penggunaBukalapak yang tersebar di Indonesia. Pengujian hipotesis dilakukan menggunakan AMOS versi 26. Berdasarkanpengujian pada hipotesis ditemukan bahwa affectice experience memiliki pengaruh positif dan signifikan terhadapbrand awareness, behavioural experience Bukalapak memiliki pengaruh positif dan signifikan terhadap brandawareness, brand association, perceived quality, dan intellectual experience memiliki pengaruh positif dan signifikanterhadap brand loyalty. Sedangkan, sensory experience, tidak memiliki pengaruh positif dan signifikan terhadap brandawareness, brand association, perceived quality, dan brand loyalty. affective experience tidak memiliki pengaruhpositif dan signifikan terhadap brand awareness, brand association, dan perceived quality. Behavioral experienceBukalapak tidak memiliki pengaruh positif dan signifikan terhadap brand loyalty. Intellectual experience, tidakmemiliki pengaruh positif dan signifikan terhadap brand awareness, brand association, dan perceived quality.Kata Kunci- brand experience, brand equity, e-commerce, Bukalapak.
UTILIZATION OF ARTIFICIAL INTELLIGENCE SYSTEMS TO PREDICT CONSUMER BEHAVIOR zaenal aripin; Lili Adi Wibowo; Maya Ariyanti
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 1 (2023): Jesocin - December
Publisher : Organisasi Kreatif Indonesia Emas

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Abstract

The development of Artificial Intelligence (AI) System technology has opened up new opportunities in understanding consumer behavior. With abundant data availability, companies have the potential to improve marketing and customer service strategies through predicting consumer behavior. This study aims to explore the implications of utilizing Artificial Intelligence Systems in predicting consumer behavior and its impact on business strategies. The purpose of this study is to identify the benefits of utilizing Artificial Intelligence Systems in predicting consumer behavior, analyze challenges that may arise, and detail strategies that companies can adopt to optimize the utilization of this technology. The research method used is a combination of literature analysis and case studies. Literature analysis was conducted to detail the theoretical basis regarding the utilization of Artificial Intelligence Systems in the prediction of consumer behavior. Case studies were conducted on a number of companies that have successfully implemented this technology to understand the context of their implementation and the benefits they derived. The results showed that the utilization of Artificial Intelligence Systems in predicting consumer behavior can improve service personalization, optimize marketing strategies, and provide deep insights into consumer preferences. However, challenges related to data privacy, ethics, and technology integration are still obstacles that need to be overcome. Strategies that focus  on data security, transparency, and an ethical approach can help companies address these challenges.
UTILIZATION OF ARTIFICIAL INTELLIGENCE SYSTEMS TO PREDICT CONSUMER BEHAVIOR zaenal aripin; Lili Adi Wibowo; Maya Ariyanti
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 1 (2023): Jesocin - December
Publisher : Organisasi Kreatif Indonesia Emas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The development of Artificial Intelligence (AI) System technology has opened up new opportunities in understanding consumer behavior. With abundant data availability, companies have the potential to improve marketing and customer service strategies through predicting consumer behavior. This study aims to explore the implications of utilizing Artificial Intelligence Systems in predicting consumer behavior and its impact on business strategies. The purpose of this study is to identify the benefits of utilizing Artificial Intelligence Systems in predicting consumer behavior, analyze challenges that may arise, and detail strategies that companies can adopt to optimize the utilization of this technology. The research method used is a combination of literature analysis and case studies. Literature analysis was conducted to detail the theoretical basis regarding the utilization of Artificial Intelligence Systems in the prediction of consumer behavior. Case studies were conducted on a number of companies that have successfully implemented this technology to understand the context of their implementation and the benefits they derived. The results showed that the utilization of Artificial Intelligence Systems in predicting consumer behavior can improve service personalization, optimize marketing strategies, and provide deep insights into consumer preferences. However, challenges related to data privacy, ethics, and technology integration are still obstacles that need to be overcome. Strategies that focus  on data security, transparency, and an ethical approach can help companies address these challenges.
Pelatihan Pemasaran Digital dan Branding sebagai Upaya untuk Meningkatkan Penjualan Produk Usaha di Desa Pulosari Ratih Hendayani; Adhi Prasetio; Maya Ariyanti; Dwi Fitrizal Salim
Jurnal Abdi Masyarakat Indonesia Vol 4 No 2 (2024): JAMSI - Maret 2024
Publisher : CV Firmos

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54082/jamsi.1098

Abstract

Perkembangan pesat dalam dunia usaha dan pasar global memicu tuntutan akan pemahaman yang mendalam terhadap strategi pemasaran dan branding. Kehadiran potensi sumber daya lokal dan produk unggulan di Desa Pulosari, Kecamatan Pangalengan, membuka peluang besar bagi pertumbuhan ekonomi dan kesejahteraan masyarakatnya. Namun, terbatasnya pengetahuan dan keterampilan dalam pemasaran serta kurangnya upaya branding menjadi kendala utama dalam mengoptimalkan potensi tersebut. Pelatihan strategi pemasaran dan branding yang diselenggarakan untuk Karang Taruna atau pemuda di Desa Pulosari guna memperluas wawasan mereka tentang kebutuhan pasar, mengembangkan rencana pemasaran yang efektif, dan meningkatkan daya saing produk. Diharapkan bahwa melalui pemahaman yang lebih baik mengenai strategi ini, produk-produk lokal mampu menjangkau pasar yang lebih luas, baik di tingkat lokal, regional, maupun global, serta mendorong pertumbuhan ekonomi secara signifikan. Setelah pelatihan, terjadi perkembangan signifikan dalam pemahaman peserta terkait pemasaran digital dan branding. Evaluasi menunjukkan peningkatan yang kuat pada pengetahuan tentang strategi pemasaran digital dan kampanye pemasaran. Ada juga peningkatan dalam memahami fungsi platform digital untuk usaha dan strategi branding. Pelatihan ini pun akan memberikan dampak sosial positif dengan membangun keterampilan komunikasi, kolaborasi, dan inovasi pada pemuda desa, yang diharapkan menjadi agen perubahan dalam pengembangan ekonomi lokal serta memperkuat rasa kebersamaan dan solidaritas di antara anggota Karang Taruna.
Peningkatan Kapasitas UMKM Melalui Pengembangan Usaha Berbasis Digital Maya Ariyanti; Ajeng Luthiyatul Farida; Putri Fariska Sugestie; Adhi Prasetyo
E-Dimas: Jurnal Pengabdian kepada Masyarakat Vol 15, No 1 (2024): E-DIMAS
Publisher : Universitas PGRI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26877/e-dimas.v15i1.15561

Abstract

Batik Kriyan Cirebon, merupakan salah satu produk unggulan yang dihasilkan oleh masyarakat Cirebon yang berasal dari Kampung Kriyan Barat kota Cirebon dan merupakan produk yang diinisiasi oleh penduduk aslinya. Pada tahun 2021, Batik Kriyan berencana untuk menjadi kampung wisata yang diharapkan menjadi salah satu destinasi pilihan para pelancong baik dari dalam maupun luar negeri. Namun terdapat hambatan pengrajin batik dalam mengembangkan desa wisata batik. Selain hambatan pengrajin batik dalam mengembangkan desa wisata batik, kondisi saat ini di tengah perekonomian yang mencoba untuk bangkit kembali berdampak pada Sentra Batik Story Kriyan ini. Pada kondisi saat ini bagaimana digitalisasi diterapkan pada seluruh proses pada sentra UMKM. Saat ini pola hidup masyarakat sudah berubah menjadi lebih praktis menggunakan teknologi, menggunakan media digital atau online saat ini sangat membantu sentra UMKM dan merupakan jenis adaptasi yang tepat. Dengan adanya digitalisasi diharapkan rencana menjadi desa wisata dan mengembalikan geliat sentra UMKM Batik Story Kriyan, sehingga Kampung Kriyan yang dikenal dengan daerah kumuh serta tingkat putus sekolah dan kriminalitas yang cukup tinggi dapat berubah dan meningkatkan kesejahteraan masyarakat sekitarnya. FEB Telkom University bekerja sama dengan Chitkara University serta Dinas Komunikasi Informasi dan Statistik Kota Cirebon serta masyarakat sasar sentra UMKM Batik Story Kriyan dapat memberikan pelatihan guna meningkatkan kualitas serta kemampuan UMKM dalam melakukan pengelolaan berbasis digital. Pelatihan dilakukan untuk melatih tentang literasi keuangan digital, investasi digital serta pembuatan laporan keuangan, perencanaan bisnis, pembuatan strategi bisnis dan manajemen SDM pada sentra UMKM sentra Batik Story Kriyan. Evaluasi dan kerja sama internasional yang berkelanjutan akan dilakukan demi mencapai desa wisata batik dan demi mencapai kesejahteraan Kampung Kriyan kota Cirebon. Terutama kapasitas berbasis digital yang menjadi wacana pemerintah untuk meningkatkan kesejahteraan UMKM.
Factors affecting continuance intention in e-wallet use in Indonesia after COVID-19 Nia Handayani; Maya Ariyanti
Indonesian Journal of Multidisciplinary Science Vol. 3 No. 4 (2024): Indonesian Journal of Multidisciplinary Science
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/ijoms.v3i4.802

Abstract

The purpose of this research is to provide input regarding key factors that need to be considered in the nuances of intentions to develop various features on e-wallet applications or platforms in Indonesia so that development companies can compete with similar platforms. Data collection in this research was through distributing questionnaires online using Google Form. Respondents in this study totaled 275 respondents who were e-wallet users. The analysis technique used is the Structural Equation Model (SEM) using the SmartPLS4 application. The results of data processing show that Attitude is the factor that most influences Continuance Intention with a t score of 3.682 > 1.96, p-value 0.05 and original sample 0.268, followed by the Habit factor t-statistic value 3.655 > 1.96, p-value 0.05 and original sample 0.29. Meanwhile, the variables that influence Continuance Intention through Attitude mediation are Perceived Usefulness, Perceived Ease of Use and Satisfaction. E-wallet service providers should strategize platforms with loyalty programs, provide after-sales service, understand user expectations, and involve users in service design to increase satisfaction.
Pengaruh Price, Product Quality, dan Brand Image terhadap Keputusan Pembelian iPhone: Studi Kasus Pengguna iPhone di Kota-Kota Besar Tiara Salsabila Fasya; Maya Ariyanti; Yusza Reditya Murti
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 8 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i8.4044

Abstract

People in Indonesia's major cities can't function without their cellphones in this digital era. Consumers are drawn to Apple's flagship product, the iPhone, due to its sophisticated technology, sleek design, and connected ecosystem. Pricing, product quality, and consumer perception of the brand are the three most important considerations when purchasing an iPhone. This study plans to apply a quantitative technique with a causal intent in a large Indonesian metropolis to evaluate the impact of these three variables on iPhone purchase decisions. We used a non-probability sampling technique to poll 155 respondents. On the obtained data, we performed Structural Equation Modeling Partial Least Square (SEM-PLS) analysis using the SmartPLS version 4.0 program. The results showed that consumers are impacted by price, product quality, and brand image when making purchases, both separately and in combination. The practical advice offered is that in order to boost satisfaction, trust, loyalty, and product attractiveness, organizations should prioritize competitive price, high product quality, and effective brand image management. In order to fully grasp how factors like pricing, product quality, and brand image interact with one another when consumers make purchases, this study theoretically stresses the importance of developing a more all-encompassing model. Using a wider range of methodologies, future studies can take into account more variables.
THE EFFECT OF PRODUCT QUALITY AND SECONDATE BEAUTY BRAND IMAGE TOWARDS CONSUMER REPURCHASE INTENTION Dezila, Raissa; Ariyanti, Maya
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 6 No 2 (2022): Edisi Mei - Agustus 2022
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v6i2.2012

Abstract

Based on BPS data in the first quarter of 2020, pharmaceutical growth, chemical industry, traditional medicine including cosmetics grew 5.59%. With this phenomenon, entrepreneurs in the country are interested in entering the cosmetic industry. One of them was Secondate Beauty, which issued its first product, Milky Gel Lip Tint. This product has received numerous reviews, both positive and negative. The purpose of this study is to determine the impact of product quality and brand image on the desire to repurchase Secondate Beauty cosmetics. Data collection in this study will be processed by spreading questionnaire and will be analyzed by SmartPLS 3.3.5. The results show that all variables in this study have a significant influence on the intensity of Secondate Beauty consumers in repurchasing.
PENGARUH ONLINE CONSUMER REVIEW, SOCIAL MEDIA ADVERTISEMENT, DAN INFLUENCER ENDORSEMENT TERHADAP ONLINE PURCHASE INTENTION PRODUK AZARINE DI KOTA BANDUNG Mardotillah, Aini Restu; Ariyanti, Maya
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 7 No 2 (2023): Edisi Mei - Agustus 2023
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v7i2.3088

Abstract

One strategy so that companies can compete in the era of globalization is to utilize information technology through internet media. When shopping online, consumers are very interested in beauty and care products. Several factors influence online purchase intentions, including online consumer reviews, social media advertising and influencer support. The research objective was to measure the impact of online consumer reviews, social media advertising, and influencer endorsements on online purchase intention of Azarine products in Bandung City. This study uses a quantitative approach and uses a sample of 130 respondents. Data was collected through an online questionnaire via the Google form. As a data analysis method, Partial Least Squares Structural Equation Modeling (PLS-SEM) is used. The findings are that online consumer reviews, social media advertising, and influencer support have a significant effect on the intention to buy Azarine products online.
Co-Authors Adhi Prasetio Adhi Prasetyo Ahmad Darajat Basallama Aina, Rizqi Ajeng Luthiyatul Farida Amri, Gatot Anak Agung Gede Sugianthara Anna Tsamarah Yudiawati Astri Ghina Candiwan Christalia, Windy Davin, Hans Dedi Iskamto Denta Rahmadani Dewi Purwati Dewi, Fianti Krisna Dezila, Raissa Dian Pertiwi Wulandari Dwi Fitrizal Salim Elly Suryani Eva Nurazizah Eva Nurhazizah Fauzi, Adryan Fitra Ayu Larasati Gadang Ramantoko Gioliano Putra Goenandar, Billy Hanifah Aprillia, Wahyuning Helni Mutiarsih Jumhur Heppy Millanyani Heris, Faradisya Hilman Fauzi, Hilman Ilham Majid Rabbani Ilma Aliya Sahal Januar, Rifat Kharisma, Mita Lili Adi Wibowo Lira Parahita Agni Putri Mahayasa, I Made Prasetya Wiguna Mardotillah, Aini Restu Maria Apsari Sugiat Mita Kharisma Muhammad Saiful Arifin Nadia Putri Karenina Navira Wirvani Nia Handayani Nur Lela sari Nurohman, Choirudin Alza Nurul Hafizah Pramono, Indro Pratiwi, Daulika Putri Fariska Sugestie Putri, Kartika Aulia Rachman, Mochamad Arif Rachmat Ramadhani, Muh. Raissa Dezila Ratih Hendayani Refi Rifaldi Windya Giri Reza Armanda Lubis Reza Azkia Rahmi Ricky Agusiady Rifki Hariadi, Maghfira Rinarika, Dewi Rizka Utami, Fany Rudy Hermanto, Muchamad Ruli Kuniawati, Novia Saleh, Rusdi Setiana, Gege Arum Siska P Yudowati Soeparwoto Dharmoputra Sri Widiyanesti Taufik Hidayah, Riski Tiara Salsabila Fasya Trinadisha, Thalia Sabina Tyas Pawitra, Mohammad Veronita, Rika Virghina Dhia Elwitrisnasafitri Vyanna Zuleika Wahyudi Wahyuningtyastuti, Indrajati Yumna Tazkia Yunanto, Wahyu Yusza Reditya Murti Zaenal Aripin Zahra Aqilla Putri Chandra Zahra Rahmi Hanifah Zaki Chandra Negara