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All Journal Jurnal Ekuivalensi GANDRUNG: Jurnal Pengabdian Kepada Masyarakat Jurnal Kolaboratif Sains Jurnal WIDYA LAKSMI (Jurnal Pengabdian Kepada Masyarakat) NUSANTARA: Jurnal Pengabdian Kepada Masyarakat Nanggroe: Journal Of Scholarly Service ULINA: Jurnal Pengabdian kepada Masyarakat Nanggroe: Journal of Scholarly Service Jurnal Pengabdian Masyarakat Mandira Cendikia (JPKM-MC) Jurnal Ekonomi, Akuntasi dan Manajemen Indonesia(JEAMI) Journal of Business Integration Competitive Brilliant International Journal of Management and Tourism International Journal of Economics and Management Research
Devia Febrina
Institut Bisnis Informasi Teknologi Dan Bisnis
Religion Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Other

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Pelatihan UMKM Di Kelurahan Helvetia Timur Elyzabeth Wijaya; Ester; Tina Linda; Devia Febrina; Agus Susanto
Jurnal Pengabdian Masyarakat Mandira Cendikia Vol. 3 No. 1 (2024)
Publisher : YAYASAN PENDIDIKAN MANDIRA CENDIKIA

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Abstract

Usaha mikro kecil dan menengah (UMKM) memiliki peran penting bagi suatu negara. Keberadaan UMKM akan memberiakan sumbangsih terhadap peningkatan pertumbuhan dan perkembangan ekonomi suatu negara. UMKM muncul dari orang-orang yang memiliki inisitif dan keberanian dalam mendirikan usaha atau bisnis. Jumlah UMKM di Indonesia terus mengalami peningkatan termasuk di provinsi Sumatera khususnya di kelurahan Helvetia Timur. Banyak potensi yang ada di kelurahan Helvetia Timur yang bisa dimanfaatkan untuk diolah menjadi kegiatan bisnis atau usaha. Untuk menciptakan peluang usaha baru maka diperlukan orang-orang kreatif dan inovatif dalam mengembangkan bisnisnya. Pengabdian ini bertujuan untuk memberiakan motivasi kepada masyarakat agar tertatik untuk mengembangkan potensi yang dimilinya agar dapat menciptakan dan mengembangkan kegiatan usaha atau bisnis baru.
The Influence of Work Commitment Towards Employee Performance in Pastry & Bakery Department at Four Seasons Resorts Bali Ena Vania Edgina Sembiring; Mega Hernawati Harefa; Devia Febrina
Brilliant International Journal Of Management And Tourism Vol. 4 No. 2 (2024): Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v4i1.2475

Abstract

This study aims to determine the influence of work commitment on employee performance in the Pastry and Bakery Department at Four Seasons Hotel and Resorts Jimbaran, Bali. Work commitment is considered an important factor in improving employee performance because committed employees tend to be more engaged, responsible, and motivated in carrying out their duties. This research employed a descriptive and causal quantitative approach. The population consisted of 45 employees working in the Pastry and Bakery Department, and census sampling was used so that all employees became respondents. Data were collected through questionnaires, interviews, and observations. The data were analyzed using validity and reliability tests, descriptive statistics, normality test, correlation analysis, coefficient of determination, simple linear regression, and hypothesis testing using the Z-test. The findings revealed that work commitment has a significant influence on employee performance. The correlation coefficient was 0.819, indicating a strong positive relationship between work commitment and employee performance. The coefficient of determination showed that 67.10% of employee performance could be explained by work commitment, while the remaining 32.90% was influenced by other factors outside the research model. Furthermore, the Z-test result showed that Zcount was greater than Ztable (5.43 > 1.96), indicating that the alternative hypothesis was accepted. Therefore, work commitment significantly influences employee performance at Four Seasons Hotel and Resorts Jimbaran, Bali
The Impact of Teamwork Towards Employees’ Performance in Finance Department at The Ritz-Carlton Bali Mico Lierence; Devia Febrina; Tina Linda
Brilliant International Journal Of Management And Tourism Vol. 5 No. 1 (2025): : Brilliant International Journal Of Management And Tourism
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/bijmt.v5i1.3661

Abstract

Hospitality industry is one of the largest industries in the world that delivers service to guests and continuously relies heavily on its human resources in order to deliver the best service and experience for guests. To have all tasks and assignments finished without any error, such as human error or system error, teamwork is needed so that the team could anticipate any obstacles against their work lines. The purpose of doing this research is to know whether there is any impact of Teamwork towards Employees’ Performance in Finance department at The Ritz-Carlton Bali. The indicators of Teamwork are management, social cooperation, work commitment, and evaluation. And the indicators of Employees’ Performance are productivity, quality of work, and time management. The population in this research consists of all employees in Finance department at The Ritz-Carlton Bali, therefore, the amount of sample in this research is 29 staffs. The sampling method used in this research is census sampling. Based on the hypothesis results, it can be seen that Teamwork has impact on Employees’ Performance in Finance department at The Ritz-Carlton Bali and also it has a positive and strong relationship with Employees’ Performance based on correlation coefficient test. After conducting research and data analysis, the writer provided some recommendations based on the conclusion that might be helpful for the company to solve the problem
The Influence of Human Resource Management Strategies and Job Satisfaction on the Performance of Mobile Coffee SMEs in Medan Hengky Kosasih; Elyzabeth Wijaya; Susanto Susanto; Devia Febrina; Eddy Harnjo
Jurnal Ekonomi, Akuntasi dan manajemen Indonesia (JEAMI) Vol. 4 No. 02 (2026): Jurnal Ekonomi, Akuntasi dan Manajemen Indonesia (JEAMI) 2026
Publisher : SEAN Institute

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Abstract

This study aims to examine the impact of human resource management (HRM) strategies and job satisfaction on the performance of mobile coffee small and medium enterprises (SMEs) in Medan. In this study, HRM is measured based on various factors such as HR planning, training, and the development of skills relevant to the operations of the mobile coffee business. Job satisfaction is evaluated based on aspects of rewards, motivation, and relationships among colleagues within the business. Meanwhile, SME performance is measured by sales levels, customer satisfaction, and operational efficiency. The research method used in this study is a quantitative approach with a survey as the data collection technique. The sample consists of 100 mobile coffee SME owners spread across Medan, and data were collected using a questionnaire specifically designed to measure these variables. The data obtained were then analyzed using multiple linear regression techniques to determine the extent to which HRM and job satisfaction affect business performance. The results show that both HRM strategies and job satisfaction significantly influence the performance of mobile coffee SMEs. Improvements in HRM, such as relevant skills training and high work motivation, were found to enhance business performance. Additionally, high job satisfaction also contributed to performance improvement, with factors such as rewards and supportive relationships among employees playing a significant role. These findings imply that effective HRM and achieving high levels of job satisfaction are crucial in driving the success and progress of mobile coffee SMEs in Medan.
Financial Management and Accounting Training for the Tourism Industry for Students at Taruna Bangsa Sawit Seberang Private High School Deva Djohan; Ika Puspa Satriany; Robin; Thamrin; Duffin; Devia Febrina; Randy Brilliant Chandra; Emma Novirsari; Amin Hou; Iventura Fitra Uli Tamba
GANDRUNG: Jurnal Pengabdian Kepada Masyarakat Vol. 7 No. 2 (2026): GANDRUNG: Jurnal Pengabdian Kepada Masyarakat
Publisher : Fakultas Olahraga dan Kesehatan, Universitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/gandrung.v7i2.8500

Abstract

This Community Service Program (PKM) aims to enhance the financial management and accounting skills of students at SMA Taruna Bangsa Sawit Seberang, specifically tailored for the tourism industry. The training focuses on key financial principles such as budgeting, financial reporting, cost management, and accounting practices within the tourism sector. By incorporating practical exercises, case studies, and simulations, students will gain hands-on experience in managing financial operations for tourism businesses. The program’s goal is to equip students with the necessary skills to manage finances effectively, thereby improving their job readiness in the growing tourism sector. The expected outcomes include increased financial literacy, better preparedness for careers in tourism, and a deeper understanding of how accounting plays a vital role in the industry’s success.
The Impact of Brand Personality towards Customer Loyalty at Pt. Agro Makmur Raya Medan : Pengaruh Kepribadian Merek Terhadap Loyalitas Pelanggan Pada Pt. Agro Makmur Raya Medan Tina Linda; Devia Febrina; Jung Sen; Kuandi Chandra; Jimmy Kelana
Jurnal Kolaboratif Sains Vol. 7 No. 2: FEBRUARI 2024 - Jurnal Kolaboratif Sains (JKS)
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (176.503 KB) | DOI: 10.56338/jks.v2i1.640

Abstract

The aim of this research is to analyse the impact of brand personality towards customer loyalty at PT. Agro Makmur Raya, Medan. The research method that the writer use is descriptive method and correlative research. To answer the problem, data is collected by questionnaire to 50 respondents that consist of the customers of PT. Agro Makmur Raya. The SPSS Version 22 is to use to test the data. The writer uses some methods to analyse the data gained, such as: validity, reliability, descriptive method, normality test, correlation test, regression equation, determination of coefficient analysis and z test. Based on the SPSS Version 22 analysis, some conclusions can be made, i.e: 10 questionnaires that the writer use have a good data of reliability and the data are normally distributed. While the correlation test found that the brand personality has strong and positive impact towards customer loyalty at PT. Agro Makmur Raya, Medan. For the determination of variable x and variable y is 76.6% shows that the value of customer loyalty is impact by the value of brand personality. From the test of hypothesis, we can found that for the Alternative hypothesis (Ha) is accepted and null hypothesis (Ho) is rejected. Based on the result of the analysis, it is concluded that there is impact between brand personality and customer loyalty at PT. Agro Makmur Raya, Medan.
The Effect of Employee Work Attitudes on Employee’s Job Performance at Miyana Hotel Medan Jimmy Kelana; Tina Linda; Devia Febrina
Jurnal Kolaboratif Sains Vol. 7 No. 8: Agustus 2024 - Jurnal Kolaboratif Sains (JKS)
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jks.v7i8.5963

Abstract

Work Attitude of an employee at work relates to his/her job performance. Job performance of an employee is concerned with two aspects. First, employee should perform his/her job in such a manner that it leads to achievement of desirable ends. Second, he/she should use organizational resources efficiently by avoiding or minimizing the waste in performing the job activities. These attitudes reflect a particular person’s likes and dislikes towards other people, objects, events and activities in that person’s surrounding environment. Some of the strong attitudes are likely to affect person’s behavior and this makes the enthusiasm to study and know about attitudes. Work attitude of an employee at work relates to his/her job performance. Miyana Hotel has problem which the performance of the employees which the employees do not do their jobs with good results in terms of quality which can be seen from customer’s complaints and whenever there is supervisor, employees don’t perform their job. The employees tend to have conflict among them. According to the GM of the hotel, these conditions are associated with the employees being not satisfied with their job because they don’t have opportunity for higher position. The population that is used in the research is the total employees who are active working in Miyana Hotel Medan that are 93 people. The sampling technique is called as census sampling. Census sampling method is method which takes all the population as the sample. In analyzing questionnaires, the writer used validity test and reliability test, to analyze the data, use statistics, correlation test, determination test, linear regression, and hypothesis test. The correlation test shows work attitudes have a positive and significantly strong effect on employees’ job performance at Miyana Hotel Medan. zcount > ztable (8.10 > 1.96), This means the Null hypothesis (Ho) is rejected and the alternative (Ha) is accepted. Work Attitudes have effect on employees’ job performance at Miyana Hotel Medan.
Co-Authors Abdul Aziz Adi Harianto Agus Susanto Ahmad Fadli Albert Albert Amin Hou Chandra, Randy Brilliant Debora Tambunan Deva Djohan Duffin Eddy Harnjo Elyzabeth Wijaya Emma Novirsari Ena Vania Edgina Sembiring Ester Harahap, Taufiq Heni Pujiastuti Ika Puspa Satriany Ika Puspa Satriany Iventura Fitra Uli Tamba Jimmy Kelana Jung Jung Sen Kosasih, Hengky Kuandi Chandra Lidia Berliana Siboro Manda Dwipayani Bhastary Martin Mega Hernawati Harefa Mega Sanjaya Mico Lierence Muhammad Fathoni Nasib Puspita Dewi Rafika Sari Br Sembiring Ratih Amelia Robin Robin Robin, Robin Satriany, Ika Puspa Susamto S Susanto Tamba, Iventura Thamrin Thamrin Thamrin Tina Linda Viktor Saputra Ginting Yogi Putra