Article Per Year (5 Year)
p-Index From 2021 - 2026
4.765
P-Index
This Author published in this journals
All Journal Jurnal Teknologi Dan Industri Pangan Prosiding Semnastek Industria: Jurnal Teknologi dan Manajemen Agroindustri JOURNAL OF INDUSTRIAL AND MANUFACTURE ENGINEERING Journal on Education Jurnal INTECH Teknik Industri Universitas Serang Raya JIEMS (Journal of Industrial Engineering and Management Systems) YUME : Journal of Management Aptisi Transactions on Technopreneurship (ATT) Jurnal Teknologi Journal of Business and Applied Management Jurnal Pendidikan dan Kewirausahaan Jurnal Bisnis dan Kewirausahaan (Journal of Business and Entrepreneurship) Infotech: Journal of Technology Information Journal of Industrial Engineering and Operation Management (JIEOM) Jurnal Abdimas Ilmiah Citra Bakti (JAICB) Journal of Industrial and Engineering System Entrepreneur : Jurnal Bisnis Manajemen dan Kewirausahaan Jurnal Pengabdian dan Kewirausahaan Jurnal Administrasi Kantor Jurnal Sistim Informasi dan Teknologi Seminar Nasional Riset dan Teknologi (SEMNAS RISTEK) Digismantech (Jurnal Program Studi Bisnis Digital)
Glisina Dwinoor Rembulan
Universitas Bunda Mulia
Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Physics Public Health Social Sciences Transportation Other

Published : 48 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Infotech: Journal of Technology Information

 1 
MODEL QFD DAN IPA 2 DIMENSI PADA PELAYANAN PASIEN COVID-19 DI RSDC WISMA ATLET DKI JAKARTA GUNA MENINGKATKAN KUALITAS LAYANAN KESEHATAN Wilujeng, Fuji Rahayu; Rembulan, Glisina Dwinoor
Infotech: Journal of Technology Information Vol 8, No 2 (2022): NOVEMBER
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v8i2.145

Abstract

Covid-19 (Corova Virus Disease 2019) is a type of infectious disease that is currently becoming a lot of conversation and causing concern for the public. Since the emergence of the first Covid-19 case, it has caused a stir that has occurred in various parts of the world, including Indonesia. Because Covid-19 can infect anyone without any age limit. Covid-19 also has an impact on a country's economic growth and losses in terms of public health.Another bad impact in terms of public health can be seen in the number of referral hospitals and emergency hospitals appearing based on government decisions. One of the emergency hospitals for Covid patients is the Wisma Atlet Covid-19 Emergency Handling Hospital (RSDC). Wisma Athlete's Wisma Atlet Emergency Hospital (RSDC), Kemayoran since its first operation on March 23, 2020 until now. The Covid-19 pandemic has resulted in a drastic increase in the various types of health services available. Therefore, the surrounding community certainly has hope for the quality of service in the available hospitals, especially the Wisma Atlet RSDC in order to meet user satisfaction. Based on the explanation above, this research was conducted which aims and is useful to find out what attributes are experiencing problems in the quality of service at the Wisma Atlet Hospital and find out the steps to improve the attributes that are experiencing problems. The method used in this research is Importance Performance Analysis 2 Dimension (IPA) which is used to measure service performance on the quality of service received by consumers based on the size of the assessment on reality and expectations, then followed by the Quality Function Deployment method used to provide technical responses sourced from Voice of Customer (VOC) so that it is hoped that in the future the RSDC Wisma Atlet can improve the quality of its services to improve public health.
Co-Authors Abu Muna Almaududi Ausat Alfina, Kartika Nur Andrew Ruslie Andrew Ruslie Anja Meryandini Anjelina, Melisa Antonius Felix Barus, Reiko Misha Christian, Michael Christin, Lelly Christy, Lavina Darmawan, Tedi Darmawan, Veren Dedit Priyono Dedy Irwan Dendy K. Pramudito Desribeth Palullungan Dicky Andreas Egi Rodlia Fitri Eko Sulistyo Emy Yunita Rahma Pratiwi Fensi, Fabianus Filscha Nurprihatin Florencia, Livia Evangelina Gabriella Amanta Chrisya Gamar Al Haddar Giovandri Septorino Giovandri Septorino Hendy Tannady Henilia Yulita Hu Limei Japri, Evan Pratama Jordy Jordy Jordy Jordy Julius Sutrisno Julliete Angel Luin Krisna, Ferry Luin, Julliete Angel Martadina, Cindy Megawati, Yenli Nicholas, Nicholas Nurprihatin, Filscha Pangaribuan, Christian Haposan Pas Mahyu Akhirianto Princella, Angellia Qurthuby, Muhammad Rafie Djajasoepena Rama Adi Saputra Sunadynatha Rama Adi Saputra Sunadynatha Ratih Kusumastuti Regina, Tasya Riani Budiarsih Riki Antonius Rowena, Janny Rumawan, Ruth Elisa Septiawan Maratama Septorino, Giovandri Shen, Elza Jiuni Shen, Elza Jiuni Silalahi, Ronald Maraden Parlindungan Siti Yasmina Zubaedah Sony Hartono Sudadi Sudirga, Rudy Santosa Sugiyanto, Liem Bambang Sumakud, Christovel Ridgel Ronaldo Sun Yuhao Susilo, Sophia Reni Susilo, Sophia Reni Tannia, Tannia Tannia, Tannia Tanti Widia Nurdiani Titi Candra Sunarti Tony Wijaya Tony Wijaya Vri Julianto Vri Julianto Wilujeng, Fuji Rahayu Wilujeng, Fuji Rahayu Yosua Budi Kurniawan Yurisca, Devi Yustinus Yuniarto