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Pengaruh Gaji, Insentif Dan Motivasi Kerja Terhadap Kinerja Karyawan Pada PT Polindo Internasional Surabaya Anna Rosita Dewi; Komarun Zaman; Nuryadi Nuryadi; Anisa Anisa
Balance : Jurnal Akuntansi dan Manajemen Vol. 5 No. 1 (2026): April 2026
Publisher : Lembaga Riset Ilmiah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59086/jam.v5i1.1337

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh gaji, insentif, dan motivasi kerja terhadap kinerja karyawan PT Polindo Internasional Surabaya, baik secara parsial maupun simultan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Populasi dalam penelitian ini berjumlah 60 karyawan, dan seluruh populasi dijadikan sampel (teknik sensus). Data dikumpulkan melalui kuesioner yang telah diuji validitas dan reliabilitasnya. Analisis data dilakukan menggunakan regresi linier berganda dengan bantuan perangkat lunak SPSS versi 21. Hasil penelitian menunjukkan bahwa secara parsial gaji, insentif, dan motivasi kerja berpengaruh positif dan signifikan terhadap kinerja karyawan. Secara simultan, ketiga variabel tersebut juga berpengaruh signifikan terhadap kinerja karyawan. Temuan ini mengindikasikan bahwa sistem kompensasi yang adil dan motivasi kerja yang tinggi merupakan faktor penting dalam meningkatkan kinerja karyawan. Penelitian ini memberikan implikasi praktis bagi manajemen perusahaan dalam merancang kebijakan kompensasi dan strategi peningkatan motivasi kerja guna mendukung pencapaian kinerja yang optimal.   This study aims to analyze the effect of salary, incentives, and work motivation on employee performance at PT Polindo Internasional Surabaya, both partially and simultaneously. A quantitative approach with a survey method was employed. The population consisted of 60 employees, all of whom were included as research respondents using a census technique. Data were collected through questionnaires that had been tested for validity and reliability. Multiple linear regression analysis was conducted using SPSS version 21. The results indicate that salary, incentives, and work motivation have a positive and significant effect on employee performance partially. Simultaneously, these three variables also have a significant impact on employee performance. The findings suggest that a fair compensation system and high work motivation are essential factors in improving employee performance. This study provides practical implications for management in designing compensation policies and strategies to enhance work motivation in order to achieve optimal performance.  
Analisa Manajemen Operasional dalam Meningkatkan Produktivitas dan Keunggulan pada Agen Perjalanan Umroh PT. Cemerlang Hajar Aswad (Chatour) Gresik Royah Royah; Nuryadi Nuryadi; Nur Farida; Komarun Zaman; Denny Astanto
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 4 No. 3 (2026): Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v4i3.2687

Abstract

This study aims to analyze the implementation of operational management in improving productivity and competitive advantage at PT. Cemerlang Hajar Aswad (Chatour) Gresik, an Umrah travel agency. Operational management plays a crucial role in managing organizational resources, optimizing business processes, and improving service quality for pilgrims. This research employed a qualitative approach with a descriptive method. Data were collected through observation, interviews, and documentation of the company's operational activities. The findings indicate that a well-structured operational management system involving planning, organizing, implementation, and supervision enhances service efficiency, accelerates administrative processes, and strengthens coordination among departments. Furthermore, the utilization of information technology, continuous human resource development, and the implementation of consistent service standards have contributed significantly to increasing employee productivity and customer satisfaction. The company's competitive advantage is also supported by its ability to provide responsive, transparent, and customer-oriented services, enabling it to compete effectively in the increasingly competitive Umrah travel industry. Therefore, effective operational management serves as a strategic factor in improving productivity while creating sustainable competitive advantages for PT. Cemerlang Hajar Aswad (Chatour) Gresik.
Implementasi Aplikasi E-Katalog Lokal di Lingkungan Organisasi Perangkat Daerah Kabupaten Kapuas Hulu Radiono Radiono; Komarun Zaman; Nuryadi Nuryadi
Journal of Management and Creative Business Vol. 4 No. 4 (2026): Oktober : Journal of Management and Creative Business
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/jmcbus.v4i4.8051

Abstract

This research aims to examine the implementation, obstacles, and benefits of the Local E-Catalog application at Regional Government Agencies in Kapuas Hulu Regency, and formulate recommendations to optimize its implementation. This research employs a descriptive qualitative approach with data collection techniques including direct observation, in-depth interviews with five stakeholders from various Regional Government Agencies, and documentary study of relevant laws, regulations, and literature. Data validity was verified through source and time triangulation. The results show that the Local E-Catalog has been implemented in stages, particularly for routine procurement such as office stationery, consumption supplies, and household equipment. Implementation has been guided by LKPP Regulation Number 9 of 2021, yet has not run optimally due to obstacles grouped into four aspects: technical and infrastructure aspects in the form of unstable and uneven internet network coverage and incomplete product information; human resource aspects in the form of uneven training and inconsistent understanding; policy aspects in the form of the absence of regional technical guidelines tailored to local conditions; and supplier aspects in the form of a limited number of registered local businesses and perceived complexity of registration procedures. Although not yet fully optimal, all respondents unanimously agreed that the Local E-Catalog has delivered tangible benefits including time and cost efficiency, improved transparency and accountability in budget management, and broader market opportunities for local entrepreneurs in Kapuas Hulu Regency. Based on these findings, this research recommends the Kapuas Hulu Regency Government to promptly issue regional technical guidelines, improve network and equipment quality, simplify registration procedures, and provide direct assistance to local MSMEs. The Procurement Unit is advised to conduct regular socialization and training, expand product variety, and establish technical assistance services. Each Regional Government Agency is encouraged to appoint dedicated operators and continuously improve staff competence.
ANALISIS LITERASI KEUANGAN DALAM UPAYA MENCAPAI RESILIENSI EKONOMI : STUDI FENOMENOLOGI PADA KELUARGA BERPENGHASILAN RENDAH DI DESA NGROGUNG PONOROGO Andi Febrianto; Syamsul Arifin; Lis Setyowati; Nuryadi Nuryadi
WORLDVIEW ( Development economic and sharia studies journal ) Vol 5 No 1 (2026): WORLDVIEW ( Jurnal Ekonomi Bisnis dan Sosial Sains )
Publisher : Fakultas Ekonomi dan Bisnis Universitas Wijaya Putra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38156/worldview.v5i1.684

Abstract

This study aims to analyze the application of financial literacy among low-income families in Ngrogung village and their efforts to achieve economic resilience. Most of them have only completed high school or less. The study uses a qualitative phenomenological research method, which focuses on observing events that have happened or are happening. In this research, the phenomenon is the economic resilience of low-income families in Ngrogung village. The research process used is triangulation, which includes interviews, observations, and documentation with three informants. The interviews are conducted in the morning when the informants are fresh. The findings show that low-income people in Ngrogung village understand financial literacy through managing their monthly finances, keeping track of daily income and expenses, setting aside income for business capital, and saving money. Their economic resilience comes from managing finances, recording monthly income and expenses, saving, and they also have financial cushions in the form of assets like gold and livestock that have economic value.
Analisis Compensation, Benefits, Dan Motivation Terhadap Kinerja Karyawan Dalam Perspektif Teori AMO: Studi Literature Riview Abdul Kholil; Komarun Zaman; Syamsul Arifin; Nuryadi Nuryadi
WORLDVIEW ( Development economic and sharia studies journal ) Vol 5 No 1 (2026): WORLDVIEW ( Jurnal Ekonomi Bisnis dan Sosial Sains )
Publisher : Fakultas Ekonomi dan Bisnis Universitas Wijaya Putra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38156/worldview.v5i1.700

Abstract

This study examines the roles of leadership style and work motivation in supporting employee performance at PT Kanaka Phinastika Sentosa, an engineering and construction company in Indonesia. Employee performance is a strategic aspect of organizational goal achievement, particularly in a work environment that requires coordination, discipline, and professionalism. This research employs a quantitative approach using a survey method through questionnaires distributed to company employees. The data are analyzed using multiple linear regression to examine the relationships between leadership style, work motivation, and employee performance. The findings indicate that work motivation has a positive and significant effect on employee performance, whereas leadership style does not demonstrate a statistically significant partial effect. However, leadership style and work motivation jointly contribute significantly to explaining variations in employee performance. These findings highlight the importance of strengthening work motivation and implementing leadership practices that align with organizational needs. This study offers practical implications for human resource management, particularly in developing integrated strategies to improve employee performance by considering both leadership and motivational factors.
Analisis Pelayanan Pelanggan Dalam Meningkatkan Kepuasan Konsumen Di Toko Mainan Hidayah Toys Patriottista Putra Darmala; Priyo Utomo; Nur Farida; Nuryadi Nuryadi
Mandiri : Jurnal Akuntansi dan Keuangan Vol. 5 No. 3 (2026): Oktober 2026
Publisher : Lembaga Riset Ilmiah, Yayasan Mentari Meraki Asa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59086/jak.v5i3.2341

Abstract

Penelitian ini bertujuan menganalisis pelayanan pelanggan dalam mendukung kepuasan konsumen di Toko Mainan Hidayah Toys Surabaya. Penelitian menggunakan pendekatan kualitatif dengan pengumpulan data melalui observasi, wawancara, dan dokumentasi. Informan terdiri atas pemilik toko, karyawan, dan konsumen yang dipilih secara purposive, sedangkan analisis data dilakukan melalui reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa pelayanan pelanggan diwujudkan melalui keramahan dalam berinteraksi, kecepatan dan ketepatan pelayanan, serta kemampuan memberikan informasi produk sesuai kebutuhan konsumen. Praktik tersebut menciptakan kenyamanan dan kepercayaan selama proses pembelian, sehingga konsumen memperoleh pengalaman berbelanja yang positif dan merasa puas. Kepuasan konsumen tercermin dari keinginan melakukan pembelian ulang dan kesediaan merekomendasikan toko kepada orang lain. Temuan ini menunjukkan bahwa kualitas interaksi, ketepatan pelayanan, dan kemampuan memahami kebutuhan konsumen menjadi aspek penting dalam membentuk kepuasan serta mendukung keberlangsungan usaha.   This study aims to analyze customer service in supporting consumer satisfaction at Hidayah Toys Toy Store in Surabaya. The study employed a qualitative approach, with data collected through observation, interviews, and documentation. The informants consisted of the store owner, employees, and consumers selected through purposive sampling, while data were analyzed through data reduction, data presentation, and conclusion drawing. The results show that customer service is demonstrated through friendly interactions, prompt and accurate service, and the ability to provide product information according to consumers’ needs. These practices create comfort and trust during the purchasing process, enabling consumers to have a positive shopping experience and feel satisfied. Consumer satisfaction is reflected in their willingness to make repeat purchases and recommend the store to others. These findings indicate that the quality of interactions, service accuracy, and ability to understand consumer needs are important aspects in fostering satisfaction and supporting business sustainability.
Pengaruh Harga, Promosi dan Kualitas Produk Terhadap Kepuasan Pembeli di Terra Weave Couture Surabaya Iklima Iklima; Komarun Zaman; Syamsul Arifin; Nuryadi Nuryadi
Mandiri : Jurnal Akuntansi dan Keuangan Vol. 5 No. 3 (2026): Oktober 2026
Publisher : Lembaga Riset Ilmiah, Yayasan Mentari Meraki Asa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59086/jak.v5i3.2362

Abstract

Penelitian ini dilatarbelakangi oleh pentingnya kepuasan pembeli dalam meningkatkan daya saing bisnis fashion, sementara kajian yang menguji harga, promosi, dan kualitas produk secara simultan pada Terra Weave Couture Surabaya masih terbatas. Penelitian ini bertujuan menganalisis pengaruh ketiga variabel tersebut terhadap kepuasan pembeli. Penelitian menggunakan pendekatan kuantitatif dengan 100 responden yang dipilih melalui teknik non-probability sampling, sedangkan ukuran sampel ditentukan menggunakan rumus Slovin. Hasil penelitian menunjukkan bahwa harga, promosi, dan kualitas produk berpengaruh positif dan signifikan terhadap kepuasan pembeli. Temuan ini menegaskan bahwa kewajaran harga, efektivitas promosi, dan kualitas produk merupakan aspek penting dalam meningkatkan kepuasan pembeli. Penelitian ini berkontribusi memberikan bukti empiris sebagai dasar bagi Terra Weave Couture Surabaya dalam mengembangkan strategi pemasaran dan meningkatkan kepuasan pembeli.   This study is motivated by the importance of buyer satisfaction in strengthening competitiveness in the fashion industry, while empirical studies examining price, promotion, and product quality simultaneously at Terra Weave Couture Surabaya remain limited. This study aims to analyze the effects of these three variables on buyer satisfaction. A quantitative approach was employed with 100 respondents selected through non-probability sampling, while the sample size was determined using the Slovin formula. The results show that price, promotion, and product quality have positive and significant effects on buyer satisfaction. These findings indicate that price fairness, promotional effectiveness, and product quality are important factors in enhancing buyer satisfaction. This study contributes empirical evidence that can serve as a basis for Terra Weave Couture Surabaya in developing marketing strategies and improving buyer satisfaction
Pengaruh Perilaku Konsumen terhadap Keputusan Pembelian di Indomaret Kecamatan Kenjeran Surabaya Abdul Malik; Nuryadi Nuryadi
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 4 No. 4 (2026): October : JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v4i4.5049

Abstract

The development of modern retail businesses provides consumers with an increasing number of alternatives in determining where to shop, making an understanding of consumer behavior important in explaining purchasing decisions. This study aims to analyze the influence of consumer behavior on purchasing decisions at Indomaret in Kenjeran District, Surabaya City. This research employed an explanatory quantitative approach, with the population consisting of Indomaret consumers in the research area. The sample was selected using non-probability sampling with an accidental sampling technique and involved 51 respondents. Primary data were collected through a questionnaire using a Likert scale and analyzed using simple linear regression with the assistance of SPSS. The results show that consumer behavior has a positive and significant influence on purchasing decisions. Consumer behavior is able to explain 51.9% of the variation in purchasing decisions, while the remaining variation is associated with other factors outside the research model. These findings indicate that cultural, social, personal, and psychological factors that shape consumer behavior are associated with consumers' tendencies in making purchasing decisions. Therefore, understanding consumer behavior is an important aspect in supporting the management of marketing strategies and services in modern retail businesses.
Pengaruh Harga, Kualitas Produk Dan Layanan Purna Jual Terhadap Keputusan Pembelian Sepeda Motor Listrik Hartono Hartono; Nuryadi Nuryadi; Komarun Zaman; Priyo Utomo
Bursa : Jurnal Ekonomi dan Bisnis Vol. 5 No. 3 (2026): September 2026
Publisher : Lembaga Riset Ilmiah, Yayasan Mentari Meraki Asa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59086/jeb.v5i3.2363

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh harga, kualitas produk, dan layanan purna jual terhadap keputusan pembelian sepeda motor listrik di Kota Surabaya. Populasi penelitian adalah konsumen yang membeli dan menggunakan sepeda motor listrik di Kota Surabaya. Sampel penelitian berjumlah 100 responden yang dipilih menggunakan teknik non-probability sampling dengan metode incidental sampling. Data dianalisis menggunakan regresi linier berganda serta uji t dan uji F. Hasil penelitian menunjukkan bahwa harga, kualitas produk, dan layanan purna jual masing-masing berpengaruh positif dan signifikan terhadap keputusan pembelian sepeda motor listrik. Di antara ketiga variabel tersebut, kualitas produk memiliki koefisien regresi paling besar, sehingga menjadi faktor yang relatif paling dominan dalam memengaruhi keputusan pembelian. Secara simultan, harga, kualitas produk, dan layanan purna jual juga berpengaruh signifikan terhadap keputusan pembelian. Temuan ini menunjukkan bahwa keputusan konsumen dalam membeli sepeda motor listrik tidak hanya dipengaruhi oleh pertimbangan harga, tetapi juga oleh kemampuan produk dalam memberikan kualitas yang sesuai dengan kebutuhan serta dukungan layanan setelah pembelian. Oleh karena itu, produsen dan penjual sepeda motor listrik perlu memperhatikan keseimbangan harga, peningkatan kualitas produk, dan penguatan layanan purna jual sebagai strategi untuk meningkatkan keputusan pembelian konsumen.   This study aims to analyze the effects of price, product quality, and after-sales service on consumers’ purchase decisions regarding electric motorcycles in Surabaya. The population consisted of consumers who purchased and used electric motorcycles in Surabaya. A total of 100 respondents were selected using a non-probability sampling technique with incidental sampling. The data were analyzed using multiple linear regression, along with t-test and F-test. The results show that price, product quality, and after-sales service each have a positive and significant effect on consumers’ purchase decisions. Among the three variables, product quality has the largest regression coefficient, indicating that it is the relatively most dominant factor influencing purchase decisions. Simultaneously, price, product quality, and after-sales service have a significant effect on purchase decisions. These findings indicate that consumers’ decisions to purchase electric motorcycles are influenced not only by price considerations but also by the product’s ability to meet consumer needs in terms of quality and the availability of adequate after-sales support. Therefore, manufacturers and sellers of electric motorcycles should maintain a balance between competitive pricing, product quality improvement, and strengthening after-sales service as strategies to increase consumers’ purchase decisions.  
Analisis Sistem Akuntansi Persediaan Bahan Baku untuk Optimalisasi Laba Perusahaan pada PT Symmex Medical Indonesia Vanessa Aurelia; Nuryadi Nuryadi; Syamsul Arifin
Inisiatif: Jurnal Ekonomi, Akuntansi dan Manajemen Vol. 5 No. 4 (2026): (Oktober) Inisiatif: Jurnal Ekonomi, Akuntansi dan Manajemen
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/inisiatif.v5i4.7942

Abstract

This study examines the implementation of a raw material inventory accounting system and the problems encountered in its management at PY Symmex Medical Indonesia. A descriptive qualitative approach was employed to describe the inventory recording process and identify administrative problems. Data were obtained from inventory management activities involving the Technical Person in Charge and accounting staff as informants. Data collection was conducted through interviews, observations, and document reviews related to raw material receipts and issuances. The data were analyzed through data reduction, data presentation, and conclusion drawing. The findings indicate that the company applies a perpetual inventory recording system using the First-In, First-Out (FIFO) method. However, delays in entering raw material receipt documents were identified during inventory management. Consequently, the system may temporarily display negative inventory balances because raw materials have been used in production before receipt transactions are recorded. This condition can cause discrepancies between system records and inventory conditions. The findings highlight the need for improved coordination among departments, particularly between inventory management, production, and accounting functions. Timely recording of receipt documents is also necessary to ensure accurate and consistent inventory information and support effective inventory control in the company’s daily operations and strengthen the reliability of inventory records for managerial decision-making and operational planning.
Co-Authors Abdul Kholil Abdul Malik Aildam Dana Shanity Aisyah Darti Megasari Amalia Putri Cahyani Andi Febrianto Andika Dwi Saputra Andini Dyah Merunita Andrik Gasti Widjatmiko Andrik Gastri Widjatmiko Anisa Anisa Anna Rosita Dewi Cahya Wulandari Che Zalina Zulkifli Davista Angela Wulan Yulianti Denny Astanto Devangga Putra Adhitya Pratama Dewi Anjani Ellen Andi Kurniawati Fassa Lukshod Figar Dwi Basthomi Genies Fitri O Hartono Hartono Iklima Iklima Koesriwulandari Koesriwulandari Komarun Zaman Kurniawati Wati Lis Setyowati Luluk Nur Aini Mir’atus Saura Charissa Putri Muhammad Farrel Nugroho Muhammad Ikhsan Setiawan Muhtar Muhtar Nofi Damayanti Nur Aini Anisa Nur Farida Nur Hidayah Ony Thoyib Hadiwijaya Patriottista Putra Darmala Priyo Aldaffa Priyo Utomo Priyo Utomo Radiono Radiono Rifqie Ahmad Fauzi Aldaffa Royah Royah Rusmanto Rusmanto Salsabila Indranifia Selfiana Noor Apsari Sevia Melina Putri Sivani Melati Putri Sukma Ludda E.P Syamsul Arifin Toong Hai Sam Vanessa Aurelia Wahyu Agustin Milasari Yoga Putra Permana Zulfiya Khabirova