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Analisis Manajemen Konflik dan Lingkungan Kerja Terhadap Kinerja Karyawan AO Mekaar Dengan Kepuasan Kerja Sebagai Variabel Intervening Di PT. Pnm Cabang Pekanbaru Sera, Kornelus; Safaria, Siti
Winter Journal: IMWI Student Research Journal Vol. 7 No. 1 (2026): Winter Journal: IMWI Student Research Journal
Publisher : Institut Manajemen Wiyata Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52851/wt.v7i1.81

Abstract

Penelitian ini dilatarbelakangi oleh belum optimalnya kinerja Account Officer (AO) Mekaar di PT Permodalan Nasional Madani (PNM) Cabang Pekanbaru, yang diduga dipengaruhi oleh manajemen konflik dan lingkungan kerja serta kaitannya dengan kepuasan kerja. Penelitian ini bertujuan untuk menganalisis pengaruh manajemen konflik dan lingkungan kerja terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel intervening. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan teknik pengumpulan data melalui kuesioner kepada Account Officer Mekaar Area Kota Pekanbaru 2. Data dianalisis menggunakan analisis jalur (path analysis) untuk menguji pengaruh langsung dan tidak langsung antar variabel. Hasil penelitian menunjukkan bahwa manajemen konflik dan lingkungan kerja berpengaruh signifikan terhadap kepuasan kerja, serta kepuasan kerja berpengaruh signifikan terhadap kinerja karyawan. Selain itu, kepuasan kerja terbukti memediasi pengaruh manajemen konflik dan lingkungan kerja terhadap kinerja AO. Temuan ini menegaskan pentingnya pengelolaan konflik yang efektif dan penciptaan lingkungan kerja yang kondusif dalam meningkatkan kepuasan serta kinerja karyawan.
Performance Model: Influence of Motivation and Organizational Culture Behavior for the Environment (OCBE) Dewi, Santi Riana; Andari, Andari; Safaria, Siti
Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Vol. 20, No. 2 : Al Qalam (March 2026)
Publisher : Sekolah Tinggi Ilmu Al-Qur'an (STIQ) Amuntai Kalimantan Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35931/aq.v20i2.5632

Abstract

The research was conducted at a manufacturing company in Banten. The research was based on the results of employee perceptions in order to find the dominant factors that influence performance. The novelty of this research is the formation of a new model from the research, as well as the existence of new variables that are suspected of influencing performance. The discovery of a new model to determine variables that influence performance directly or indirectly. The subjects of the research were Motivation, Organizational Citizenship Behavior for the Environment (OCBE), and Performance. The results of employee perceptions have been filled in the distributed questionnaire, and the results will be processed using SmartPLS 4. The number of samples was 98 respondents, calculated using the Slovin formula. The purpose of the study was to determine whether there is a direct or indirect influence of each indicator of the independent variable on the dependent variable. To find out whether there is an influence of motivation on performance, OCBE on performance directly. Is there a direct influence of motivation on OCBE, is there an indirect influence of motivation on performance through OCBE. The results of the study showed the insignificant influence of motivation on performance (M=0.195; P=0.053), significant influence of motivation on OCBE (M=0.340; P=0.001), significant influence of OCBE on performance (M=0.325; P=0.000) and there is an indirect influence of motivation on performance through OCBE (M=0.111; P=0.031). Ultimately, the results of this research can be a barometer for determining organizational policies and decisions in the human resource development department.
Peran Motivasi Kerja dalam Memediasi Pengaruh Kompetensi dan Budaya Kerja Terhadap Kinerja Karyawan pada Implementasi Early Warning System di PT Permodalan Nasional Madani Dindin Ismail; Siti Safaria
Jurnal Riset Perbankan Manajemen dan Akuntansi Vol 10 No 1 (2026): Jurnal Riset Perbankan, Manajemen dan Akuntansi
Publisher : Institut Keuangan-Perbankan Dan Informatika Asia Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56174/jrpma.v10i1.281

Abstract

This study aims to analyze and evaluate three independent variables, namely competence and organizational culture, as well as work motivation as an intervening variable for the dependent variable studied, namely the performance of Supervisory and Monitoring Implementation (PPM) employees at Permodalan Nasional Madani (PNM). The sample consists of all 105 PPM PNM employees, which is the entire sample so that there are PPM representatives for PNM Branches from a total of 58 Branches throughout Indonesia. The analysis method in this study uses SEM analysis with SmartPLS software. Work culture has the most dominant influence on employee motivation and performance. Motivation plays an important role in improving employee performance. Competence is not proven to have a significant effect on motivation or performance in the model. Motivation is proven to be a mediating variable in the relationship between work culture and performance. The research model has excellent validity, reliability, and predictive ability.
DOES EMPLOYEE ENGAGEMENT MEDIATE WELL-BEING? A STUDY ON FEMALE EMPLOYEES AT THE MINISTRY OF POPULATION AND FAMILY DEVELOPMENT Irma Ahmad; Siti Safaria
Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS) Vol. 9 No. 2 (2026): Jurnal Ilmiah Akuntansi, Manajemen, dan Ekonomi Islam (JAM-EKIS)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jam-ekis.v9i2.9877

Abstract

The well-being of female employees in the public sector is critical due to dual professional and domestic responsibilities that affect organizational productivity. This study examines the mediating role of employee engagement in the relationships between work-life balance, perceived organizational support (POS), and the well-being of female employees at the Ministry of Population and Family Development. A quantitative explanatory design was employed using Partial Least Squares-Structural Equation Modeling (PLS-SEM). Data from 100 female employees were collected via Likert-scale questionnaires and analyzed with SmartPLS 3.2.7. Results indicate that work-life balance significantly and positively influences employee engagement (β=0.599; p=0.000) and well-being (β=0.608; p=0.001). POS significantly affects employee engagement (β=0.391; p=0.000) but not well-being (β=0.167; p=0.051). Employee engagement has no significant effect on well-being (β=0.185; p=0.272) and does not mediate the relationships between work-life balance and well-being (β=0.111; p=0.296) or POS and well-being (β=0.072; p=0.277). Organizations should prioritize flexible work policies and gender-specific support to enhance well-being and productivity