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Siti Safaria
Perbanas Institute
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Peran Motivasi Kerja dalam Memediasi Pengaruh Kompetensi dan Budaya Kerja Terhadap Kinerja Karyawan pada Implementasi Early Warning System di PT Permodalan Nasional Madani Dindin Ismail; Siti Safaria
Jurnal Riset Perbankan Manajemen dan Akuntansi Vol 10 No 1 (2026): Jurnal Riset Perbankan, Manajemen dan Akuntansi
Publisher : Institut Keuangan-Perbankan Dan Informatika Asia Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56174/jrpma.v10i1.281

Abstract

This study aims to analyze and evaluate three independent variables, namely competence and organizational culture, as well as work motivation as an intervening variable for the dependent variable studied, namely the performance of Supervisory and Monitoring Implementation (PPM) employees at Permodalan Nasional Madani (PNM). The sample consists of all 105 PPM PNM employees, which is the entire sample so that there are PPM representatives for PNM Branches from a total of 58 Branches throughout Indonesia. The analysis method in this study uses SEM analysis with SmartPLS software. Work culture has the most dominant influence on employee motivation and performance. Motivation plays an important role in improving employee performance. Competence is not proven to have a significant effect on motivation or performance in the model. Motivation is proven to be a mediating variable in the relationship between work culture and performance. The research model has excellent validity, reliability, and predictive ability.
DOES EMPLOYEE ENGAGEMENT MEDIATE WELL-BEING? A STUDY ON FEMALE EMPLOYEES AT THE MINISTRY OF POPULATION AND FAMILY DEVELOPMENT Irma Ahmad; Siti Safaria
Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS) Vol. 9 No. 2 (2026): Jurnal Ilmiah Akuntansi, Manajemen, dan Ekonomi Islam (JAM-EKIS)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jam-ekis.v9i2.9877

Abstract

The well-being of female employees in the public sector is critical due to dual professional and domestic responsibilities that affect organizational productivity. This study examines the mediating role of employee engagement in the relationships between work-life balance, perceived organizational support (POS), and the well-being of female employees at the Ministry of Population and Family Development. A quantitative explanatory design was employed using Partial Least Squares-Structural Equation Modeling (PLS-SEM). Data from 100 female employees were collected via Likert-scale questionnaires and analyzed with SmartPLS 3.2.7. Results indicate that work-life balance significantly and positively influences employee engagement (β=0.599; p=0.000) and well-being (β=0.608; p=0.001). POS significantly affects employee engagement (β=0.391; p=0.000) but not well-being (β=0.167; p=0.051). Employee engagement has no significant effect on well-being (β=0.185; p=0.272) and does not mediate the relationships between work-life balance and well-being (β=0.111; p=0.296) or POS and well-being (β=0.072; p=0.277). Organizations should prioritize flexible work policies and gender-specific support to enhance well-being and productivity
Pengaruh Servant Leadership dan Knowledge Sharing terhadap Kinerja melalui Motivasi Kerja pada Unit Kerja Account Officer PT. Permodalan Nasional Madani Cabang Pematang Siantar Guntur Guntur; Siti Safaria
Jurnal Riset Perbankan Manajemen dan Akuntansi Vol 10 No 2 (2026): Jurnal Riset Perbankan, Manajemen dan Akuntansi
Publisher : Institut Keuangan-Perbankan Dan Informatika Asia Perbanas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56174/jrpma.v10i2.293

Abstract

This study aims to analyze the effect of Servant Leadership and Knowledge Sharing on employee performance both directly and indirectly through work motivation as an intervening variable. The object of this study is the Account Officer work unit at PT. Permodalan Nasional Madani (PNM) Pematang Siantar Branch. The population in this study consisted of 120 employees, in which the entire population was utilized as research samples using the saturated sampling (census) method. Primary data collection was conducted by distributing structured questionnaires using a 5-point Likert scale. The data analysis method employed in this study was Partial Least Squares Structural Equation Modeling (PLS-SEM) operated through SmartPLS software.The results of the structural model analysis indicate that directly, both Servant Leadership and Knowledge Sharing have a positive but non-significant effect on the field operational performance of employees. The effect size ($f^2$) test also confirms that both direct paths fall into the weak category (no effect). Conversely, Servant Leadership and Knowledge Sharing are proven to have a positive and significant effect on increasing employee work motivation, with Knowledge Sharing emerging as the most dominant contributor. Furthermore, work motivation is found to have a direct positive and significant effect on employee performance. The mediation test proves that work motivation plays a crucial role as an intervening variable that fully mediates the effects of Servant Leadership and Knowledge Sharing on employee performance (full mediation). The managerial implication of this study emphasizes that optimizing the performance of Account Officers cannot be achieved instantly merely through leadership styles and knowledge transfer, but must first be internalized to build a solid drive of work motivation.
Co-Authors , Rahima Br Purba AA Sudharmawan, AA Abdullah Alwyni, Farouk Arifatur Yuniawati Ayu, Chintya Puteri Budi Santosa Budi Santosa Damayati, Elsa Kusumah Daniel Silitonga Deviyantoro Deviyantoro Deviyantoro, Deviyantoro Dindin Ismail Donie Nahloly Embun Prowanta Fatfa, Nadira Anasta Fiolita, Ata Friska Sari Asta Guntur Guntur Hanantijo, Gerardus Michael Djoko Harsono Harsono Haryono Umar Hengki Irawan Husain, Kamil Husni Indra Irawan Irma Ahmad Jacklyn Edmonda Georgiene Deseriere Kamil Husain Kartika Agustina, Kartika Karyaningsih, Karyaningsih Laela Lanjarsih Leo Agung, Leo Mohamad Januar Bagus Indranata Muhammad Kamil Husain Neneng Yani Nursetiani, Andini Oktavianti, Ardiana Ovalia Primadonna Ratna Mutumanikam Rachmad, Ari Ramadhan Firmansyah Ramli , Aisyah Alizza Rahmah Ritonga, Suryani Rizki, Muhammad Nur Roghibun Ainun Mahfud Sallamanda, Vickry Reza Santi Riana Dewi Santi Riana Dewi, Santi Riana Simroangkir, Panubut Sri Wahyuni Stefanus Sri Sadana Sugeng Suprapto susanto, haris Tengku Ariffadillah Tommy Herdianto Trianti, Gita Trinandari Prasetya Nugrahanti Wahyuningisih, Erna Welda Mudiar Weni Mega Sari Widowati, Mariatin Sri Wiwiek Prihandini Yandry Maroli Yohanes Ferry Cahaya Yulfanis, Andyni